Consulting Support for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry wireless PDAs were at one time one of the most popular products for maintaining anytime-anywhere access to messaging, scheduling, web-based applications, and other vital business data. Progent offers Jersey City, New Jersey businesses the services of BlackBerry-qualified consultants who can help businesses to manage existing BlackBerry deployments or transition smoothly to a modern smartphone platform.

As the complexity of small business networks has expanded, and as the need for world-class security, dependability, and disaster recovery has grown to be the standard for businesses of any size, successful deployment and maintenance of RIM BlackBerry technology has grown increasingly challenging. To address areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small organizations often turn to outside consulting firms who specialize in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry environments economically and efficiently, doing away with the requirement for an in-house BlackBerry technology expert and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's proven remote service delivery model, provides small businesses an affordable alternative for incorporating RIM BlackBerry products seamlessly into their information network.

Progent's experts can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft technology, set up streamlined administration utilities to enable you to track and support BlackBerry devices across your company, recommend security policies that make sense for your company, customize wireless software, and make sure that your network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered quickly and safely.

Consulting and Technical Help for BlackBerry BES Server
BlackBerry BES Server simplifies administration and support of BlackBerry devices, offering a single solution for handling key tasks such as device deployment, updates, and deactivation and also providing a strong infrastructure for security and high availability. BlackBerry BES Server delivers transparent integration between Microsoft Exchange, Novell GroupWise, or IBM Lotus Domino messaging servers and BlackBerry smartphones and allows wireless synchronization.

RIM BlackBerry Enterprise Server Troubleshooting Support

BES Server includes a variety of security options beginning with advanced encryption of information sent between a BlackBerry device and BlackBerry Enterprise Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows great versatility in adjusting levels of protection to meet the specific needs of your network. Progent's BlackBerry certified engineers can assist you to choose powerful security functions and enable them wirelessly. Examples of these over-the-air configurable security features include:

  • Lock down a BlackBerry device
  • Wipe information from a lost BlackBerry device
  • Disable Bluetooth functionality
  • Enable internal defenses against malware

BlackBerry Enterprise Server also provides versatility in determining how to prevent mobile users from loading or executing unsafe or unauthorized software. Progent can help you to select protective processes like:

  • List precisely what applications are allowed on the device
  • Prevent external software from using persistent storage on the BlackBerry device
  • Select which functions external programs can access on the BlackBerry smartphone
  • Limit the types of connections third-party programs running on the device can initialize
  • Block all external programs from being loaded or executed on the BlackBerry smartphone

Professional BlackBerry Consulting and Technical Services Offered Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible online to deliver expert technical help to companies in the Jersey City area or throughout the state of New Jersey. Progent's seasoned remote consulting experts have helped businesses solve network problems and reduce support costs in every state in the United States and built a substantial following of loyal clients. (Refer to Progent's customer testimonials.)

Progent can provide online consulting support for a wide array of technologies associated with BlackBerry software and devices including synchronization, integration with Exchange Server, managing BlackBerry BES Server, and strengthening wireless security. Important RIM BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can help your company to perform basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters and auto-signature, changing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned service professionals can in addition help your company to resolve a wide range of problems concerning synchronization, handset recognition, messaging reconciliation, web browsing, mobile connectivity, IM, workstation software installation, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide online support for small company networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry support costs low and, by resolving issues promptly, improves the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can help you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry consultants can also help you to use administration tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and help you to select and implement appropriate security options.

Progent's Microsoft-certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to install and delete BlackBerry device clients on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, manage Exchange Server data flow, create, update, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry expert can support your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about professional help for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.

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