World-class Remote Support Expertise for BlackBerry Environments
BlackBerry Online Integration SupportSecure and dependable connectivity from smartphones to email platforms like Exchange Server, Lotus, or Groupwise has become a strategic requirement for businesses of any type who wish to optimize productivity. RIM's BlackBerry smartphones and the BlackBerry BES Server are some of the most popular solutions for building and managing wireless communications. However, supporting productive BlackBerry environments has become complex because of the sophisticated mechanisms that exist to meet the demand for world-class protection and non-stop operation. Progent's BlackBerry certified consultants are expert at delivering remote consulting and support services for BlackBerry systems, lowering service expenses and taking care of issues faster than is feasible with conventional on-premises service providers.

Progent has a seasoned group of online consultants qualified to support IT system that include technology from all major vendors. (Refer to technical certifications of Progent's consultants.) Progent's Cisco CCIE network engineers can assist your company to resolve complex problems with your network environment. Progent's Apple certified support staff can help you to integrate Macintosh computers with your mobile connectivity environment and can provide expertise with iPhone integration and management. Progent's Linux consultants can provide expertise in managing application servers powered by various implementations of Linux such as RedHat Linux, SUSE, Debian-GNU, CentOS Linux, Ubuntu, Mandriva Linux, PCLOS, fedora, and Gentoo. This range of expertise permits Progent to act as a one-stop source for any consulting consulting required in multi-platform environments and avoids the blame game that small organization commonly confront when trying to find computer help.

Progent's information technology security consultants have earned top security accreditations including Certified Information Systems Auditor (CISA) and ISSAP. Progent's enterprise-class security professionals can help you make smart choices in selecting from the many options available with configuring BES Server and can also create and validate a corporate-wide security environment that makes sense for your business. Progent's security services for small businesses include two economical security inventory scanning service bundles that allow small businesses to get an objective security evaluation from a Progent security engineer to uncover potential weaknesses in the security profile you present on both sides of your security perimeter.

BlackBerry BES Server Consulting and Technical Support
The BlackBerry BES Server offers businesses a centralized and safe mechanism for incorporating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry Enterprise Server enables mobile BlackBerry users to connect to Exchange Server, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to ensure consistent information for applications like schedules, address books, to-do lists, IM, and specialized business programs. Due to BlackBerry Enterprise Server support for Exchange, users with BlackBerry handsets can have push-based connectivity with Exchange messages and to IM-enabled software through Microsoft Live Communications Server and Lync Server support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-qualified consultants can show you how to plan, install, and support BlackBerry Enterprise Server so you can maximize the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.

Expert RIM BlackBerry Technical Support Services Offered Online from Progent
Progent's authorized RIM BlackBerry engineers are accessible by phone to deliver prompt technical help to companies in the Jersey City area or anywhere in the state of New Jersey. Progent's experienced online technical support experts have helped IT organizations solve computer issues and reduce support expenses in every state in the country and established a large base of loyal customers. (See Progent's client testimonials.)

Progent offers online help for a broad selection of technologies related to BlackBerry products including wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and improving wireless security. Major RIM BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry consultant offers expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and delete BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, configure permissions, set up the MDS and Instant Messaging, implement access control lists, control Microsoft Exchange data flow, generate, edit, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry expert can support your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and network needs analysis, solution design, installation planning and implementation, performance optimization, design of a high-availability environment, data backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to design a wireless solution that meets your information technology budget and supports your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry BES Server, assist you to determine which administration approach and hardware products meet your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions about alternatives for software editions, server hardware and mass storage, network topology, and application configuration.

To maximize system protection, Progent's BlackBerry expert can help you to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security specialists to perform network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.

Contact Progent to Get Help from a RIM BlackBerry-Certified Consultant
To get in touch with Progent about technical support for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.
















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