World-class Remote Consulting Expertise for BlackBerry Environments
BlackBerry Online Configuration HelpSecure and uninterrupted connectivity from handheld devices to collaborative messaging systems like Microsoft Exchange Server, Lotus Domino, or Groupwise has become a necessity for companies of any size who wish to maximize competitiveness. RIM's BlackBerry devices and the BlackBerry Enterprise Server are some of the most popular solutions for enabling and managing mobile connectivity. However, maintaining efficient BlackBerry environments is increasingly complex because of the advanced tools available to fulfill the demand for enterprise-class protection and non-stop operation. Progent's BlackBerry certified engineers are experienced at delivering online consulting expertise for BlackBerry environments, reducing support costs and resolving problems more quickly than is possible via ordinary on-premises service providers.

Progent maintains a seasoned team of remote consultants certified to maintain networks that include products from all popular vendors. (See technical certifications of Progent's consultants.) Progent's Cisco CCIE engineers can help your company to manage challenging problems with your network environment. Progent's Apple certified specialists can help you to interface Macs with your wireless connectivity solution and can provide support with iPhone and iPad integration. Progent's Linux consultants can offer expertise for supporting application servers powered by various distributions of Linux including RedHat Linux, SUSE, Debian-GNU, CentOS Linux, Ubuntu, Mandriva Linux, PCLOS, fedora, and Gentoo Linux. This range of expertise permits Progent to act as a one-stop solution for all IT assistance required in multi-vendor environments and avoids the blame game that small businesses often encounter when trying to find technical help.

Progent's network security consultants have earned top security credentials including CISA and Certified Information Systems Security Professional. Progent's world-class security experts can help you make smart choices in selecting from the many options available with configuring BlackBerry Enterprise Server and can also create and validate a corporate-wide security environment that makes sense for your business. Progent's security services for small companies include a pair of economical security penetration scanning service bundles that allow small businesses to get an impartial security assessment from a Progent security engineer to uncover possible risks in the security posture you expose inside and outside your security perimeter.

BlackBerry Enterprise Server (BES) Integration Help
The BlackBerry BES Server offers companies a single and secure source for integrating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry BES Server enables wireless BlackBerry clients to access Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to ensure up-to-date information for applications such a calendars, address books, tasks, instant messaging, and custom business software. Due to BlackBerry Enterprise Server (BES) integration with Exchange Server, users with BlackBerry smartphones have effortless access to Exchange messages as well as to instant messaging-aware software via Microsoft Communications Server and Lync Server integration.

BlackBerry BES Server Help

Progent's BlackBerry-certified consultants can help you plan, implement, and maintain BlackBerry BES Server so that you improve the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the expense of maintaining mobile workers.

Progent's Remote BlackBerry-Certified Technical Support is Quick and Affordable
For businesses in Jersey City, New Jersey who want fast and economical help from a qualified RIM BlackBerry support expert, Progent offers efficient online assistance from a veteran network support staff who have provided IT solutions to companies in each state in the U.S. (See Progent's client testimonials.)

Remote support eliminates travel expense and lets engineers solve problems rapidly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry solutions and can provide expert help in fields including troubleshooting synchronization issues, setting up BlackBerry BES Server, and designing a protected, fault-tolerant system architecture for BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can assist you to carry out basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, editing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified service professionals can in addition help your company to resolve a wide range of problems concerning synchronization, handset detection, messaging reconciliation, web access, mobile connectivity, IM, PC application configuration, and Desktop Redirector.

As a top innovator in providing countrywide remote support for small office networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your wireless support expenses low and, by handling issues promptly, improves the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and maintaining one or several BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry-certified engineer has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange Server and Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, install the MDS and IM, implement push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, troubleshoot, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements analysis, system design, installation planning and execution, performance optimization, design of a fault-tolerant architecture, information backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to create a mobile wireless system that meets your IT budget and supports your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which management model and physical components match your needs, and analyze your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning options for software editions, server hardware and mass storage, network topology, and application set up.

To maximize network protection, Progent's BlackBerry-certified consultant can assist your company to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to run company-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry solution.

Contact Progent for Assistance from a BlackBerry-Certified Specialist
In order to ask Progent about consulting support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.

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