Overview of Progent's Support Expertise for RIM BlackBerry Solutions
RIM BlackBerry Consulting ServicesWireless access to email, address books, schedules, and the web is a vital capability of IT networks for businesses of all sizes. BlackBerry handhelds are among the most powerful solutions for maintaining mobile connectivity. However the network architecture required to accommodate RIM BlackBerry handhelds has become significantly more complex as the pressure fault tolerance and and air-tight security has heightened. Progent's BlackBerry qualified consultants focus in providing small businesses enterprise-class network expertise and technical services that are economical and effective.

As a Microsoft Gold certified Partner with more than a decade of experience working with Microsoft Exchange, Progent's consultants can give you access to in-depth assistance in incorporating RIM BlackBerry and Microsoft products by offering services such as Exchange 2010 Server consulting and by delivering complementary services like Microsoft Lync Server integration and MS Office Communications Server support to help control IM and Presence. Progent's Microsoft SQL Server 2016 integration consultants and Microsoft SQL 2014 consultants can configure and repair your SQL database system to operate optimally with BES Server, and Progent's MS Data Protection Manager specialists can assist you to develop backup and restore processes to safeguard your data and minimize productivity loss in the event of a crash of your messaging system.

Progent also retains a staff of Cisco qualified CCIE network engineers who are available online to offer expert assistance for designing and troubleshooting your company's network infrastructure so that it supports your BlackBerry solution with high levels of fault tolerance, scalability, security, and maintainability. Cisco Certified Internetwork Experts are recognized network professionals who are awarded this prestigious certification only after intense examination by Cisco. CCIEs can resolve the most intractable issues surrounding network planning, implementation, troubleshooting, and support.

BlackBerry BES Server Integration Support
The BlackBerry BES Server gives businesses a centralized and safe source for incorporating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to connect to Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to ensure data consistency for applications like schedules, address books, tasks, instant messaging, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange Server, users carrying BlackBerry smartphones can have push-based connectivity with Exchange email and to IM-enabled applications through Microsoft Office Communications Server and Lync Server support.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified engineers can help you plan, install, and troubleshoot BlackBerry Enterprise Server so that you maximize the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and reduce the cost of maintaining mobile workers.

How Progent Can Help Your Business to Maintain and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned accreditations from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting services span areas from troubleshooting synchronization issues to designing mobile workforce solutions based on BlackBerry BES Server. These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone clients on Exchange Server and Windows Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install push and pull access control lists, control Exchange Server data flow, generate, update, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, repair, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and technology requirements analysis, system design, installation planning and implementation, performance optimization, design of a fault-tolerant environment, information backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to design a mobile wireless solution that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry Enterprise Server, help your organization to determine which management model and equipment meet your requirements, and analyze your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make smart choices concerning options for software versions, server hardware and mass storage, network design, and application set up.

To optimize network protection, Progent's BlackBerry consultant can assist your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-qualified security engineers to run network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Professional
To contact Progent about engineering expertise for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.
















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