Consulting Support Services for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry wireless smartphones were once one of the most successful solutions for maintaining mobile connectivity to email, scheduling, web applications, and other vital business information. Progent can provide Jersey City, New Jersey businesses the expertise of BlackBerry-qualified experts who can assist companies to manage their BlackBerry deployments or migrate efficiently to a modern smartphone platform.

As the complexity of small company IT technology has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the norm for businesses regardless of size, successful deployment and support of BlackBerry solutions has become increasingly difficult. To deal with areas like security, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small businesses frequently turn to outside consulting firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to plan, administer, and repair BlackBerry environments affordably and efficiently, doing away with the necessity for an in-house BlackBerry solutions expert and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient online service delivery capabilities, provides small companies an economical solution for integrating RIM BlackBerry products productively into their business information network.

Progent's consultants can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined management utilities so you can monitor and support BlackBerry smartphones throughout your business, define security policies that are right for your business, customize wireless software, and ensure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored rapidly and thoroughly.

Technical Support for BlackBerry Enterprise Server (BES)
RIM's high-end solution for administering large collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated software enables Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive emails that are encrypted during wireless transit to provide optimum data protection. BES Server also streamlines a broad variety of vital management tasks that span from smartphone deployment and upgrades to mobile security and high availability.

BlackBerry BES Server Configuration Support

Progent's BlackBerry-qualified consultants can assist you to use BlackBerry Enterprise Server to perform routine tasks like:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Manage client configurations with BlackBerry's extensive library of policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BES Server to perform important procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Install and support BES Server's fault-tolerant infrastructure using VMware
  • Deploy BlackBerry devices wirelessly
  • Establish specialized management roles
  • Automatically track and analyze the overall health of your BlackBerry system

Expert BlackBerry Consulting and Technical Support Offered Remotely from Progent
Progent's certified BlackBerry engineers are available remotely to deliver prompt technical help to businesses in the Jersey City area or anywhere in the state of New Jersey. Progent's seasoned remote technical support experts have helped businesses resolve network issues and reduce support costs in every state in the United States and built a large following of loyal customers. (See Progent's customer testimonials.)

Progent can provide online assistance for a wide array of issues related to RIM BlackBerry products such as wireless synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server, and improving mobile security. Major RIM BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and document a wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network requirements analysis, solution architecture, roll-out planning and implementation, performance tuning, design of a high-availability environment, information backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to design a mobile wireless environment that meets your IT budget and supports your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry BES Server, assist you to determine which administration model and equipment meet your requirements, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about options for software versions, processors and mass storage, network architecture, and application set up.

To optimize system protection, Progent's BlackBerry-certified expert can assist your company to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security engineers to run network-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry-certified consultant offers expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry device users on Microsoft Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Exchange Server data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry consultant can support your BlackBerry solution in a variety of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent to Get Support from a BlackBerry-Qualified Consultant
To get in touch with Progent about professional expertise for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.
















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