Introduction to Progent's Consulting Expertise for BlackBerry Solutions
BlackBerry Consulting and Integration ServicesWireless connectivity to email, address books, schedules, and web applications has become a vital capability of information systems for companies of any size. BlackBerry smartphones are among the most popular solutions for achieving location-independent communications. But the infrastructure required to support RIM BlackBerry smartphones has grown steadily more complex as the insistence on non-stop operation and and air-tight security has increased. Progent's BlackBerry qualified engineers focus in providing small businesses enterprise-class IT support and troubleshooting services that are affordable and efficient.

Being a Microsoft Gold certified Partner with more than a decade of background consulting on Exchange, Progent can give you access to broad expertise for integrating BlackBerry and Microsoft products by delivering support services such as Exchange 2010 consulting as well as by providing related services such as Lync Server 2010 deployment and Microsoft Office Communications Server consulting to manage IM and rich presence. Progent's MS SQL Server 2016 integration consultants and Microsoft SQL Server 2014 experts can set up and troubleshoot your SQL database system to operate efficiently with BlackBerry BES Server, and Progent's MS Data Protection Manager experts can assist you to design archiving and restore processes to preserve your messaging data and reduce productivity disruption in case of a breakdown of your messaging system.

Progent also maintains a staff of Cisco qualified CCIE network engineers who are available online to offer advanced assistance for architecting and repairing your IT network so it supports your BlackBerry solution with a high degree of fault tolerance, expandability, security, and manageability. CCIEs are recognized network experts who are awarded this prestigious status only as a result of intense testing by Cisco. CCIEs are able to handle even the most complicated issues associated with network planning, integration, troubleshooting, and maintenance.

BlackBerry Enterprise Server Technical Services
The BlackBerry Enterprise Server offers companies a centralized and safe mechanism for integrating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to access Exchange Server, Lotus, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for collaborative programs such a calendars, contact lists, to-do lists, notes, and custom business software. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones can have push-based access to Exchange messages as well as to instant messaging-capable applications through Microsoft Office Live Communications Server and Lync Server 2010 support.

BlackBerry Enterprise Server Help

Progent's BlackBerry-qualified consultants can assist you to design, implement, and troubleshoot BlackBerry BES Server so you can optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the cost of supporting a mobile workforce.

Expert BlackBerry Technical Services Available Online from Progent
Progent's authorized RIM BlackBerry engineers are available by phone to provide prompt assistance to companies in the Jersey City region or anywhere in the state of New Jersey. Progent's seasoned online technical support team has helped IT organizations solve computer problems and cut IT service expenses in each state in the United States and built a substantial following of loyal customers. (Refer to Progent's customer testimonials.)

Progent offers online assistance for a wide selection of issues associated with BlackBerry products such as wireless synchronization, integration with Exchange Server, managing BlackBerry BES Server, and strengthening mobile security. Major BlackBerry credentials awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, modifying user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned experts can also help you to troubleshoot a wide array of issues concerning synchronization, handset detection, email reconciliation, web browsing, wireless connections, Instant Messaging, PC application configuration, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide remote technical assistance for small office IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless support expenses low and, by dealing with problems promptly, optimizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can help you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks including troubleshooting enterprise activation issues, registering and removing BlackBerry device users, setting activation passwords, implementing wireless program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry consultants can also show you how to use management tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can explain the function of IT policies in the BlackBerry BES system and assist your company to define and install appropriate security configurations.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and maintaining one or several BlackBerry BES Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry engineer has expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry device users on Microsoft Exchange Server and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, control Exchange Server data flow, create, update, and assign wireless LAN and VPN configurations, set up SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry expert can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about professional assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.

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