Consulting Support for RIM BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry mobile smartphones from Research in Motion are among today’s most popular products for maintaining location-independent connectivity to email, scheduling, web-based programs, and other vital business data. As the complexity of small business IT technology has increased, and as the need for world-class protection, dependability, and disaster recovery has become the standard for businesses of all sizes, effective deployment and maintenance of BlackBerry technology has grown more challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small organizations frequently resort to external support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-qualified consultants who can assist small businesses to design, administer, and repair BlackBerry-based solutions economically and effectively, dispensing with the requirement for an internal BlackBerry technology expert and reducing the expense and hassle of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's proven online support model, provides small companies an economical solution for incorporating RIM BlackBerry technology seamlessly into their business information network.

Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft technology, set up streamlined management tools to help you track and support BlackBerry devices throughout your company, define security policies that are right for your company, customize mobile software, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be recovered rapidly and safely.

Integration Support for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines management and support of BlackBerry wireless handsets, providing a single solution for handling key jobs such as device installation, upgrades, and deactivation and also providing a solid foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent integration between Exchange, Novell GroupWise, or Domino email platforms and BlackBerry smartphones and allows over-the-air synchronization.

RIM BlackBerry BES Server Configuration Assistance

BES Server provides a wealth of security options beginning with automatic data encryption of messages transmitted between a BlackBerry smartphone and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BES Server also permits great versatility in adjusting degrees of protection to match the special needs of your company's environment. Progent's BlackBerry certified engineers can help your company to select powerful security features and activate them wirelessly. Examples of these over-the-air selectable security features include:

  • Lock down a BlackBerry device
  • Wipe information from a missing or stolen smartphone
  • Lock out Bluetooth
  • Activate internal defenses against malware

BES Server also offers flexibility in selecting how to keep users from loading or executing unsecure or unauthorized code. Progent can assist you to select protective techniques such as:

  • Specify exactly what applications are permitted on the device
  • Block third-party applications from using persistent memory on the BlackBerry smartphone
  • Select which resources third-party applications can access on the BlackBerry device
  • Restrict the kinds of access third-party software running on the device can initialize
  • Prevent all third-party software from being loaded or run on the smartphone

Some Ways That Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has earned accreditations from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to architecting mobile productivity solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can help you to carry out basic support functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified experts can also help you to resolve a wide array of problems concerning synchronization, device detection, email reconciliation, web access, mobile connectivity, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online technical assistance for small office networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support costs at a minimum and, by solving issues promptly, maximizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can help you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures such as troubleshooting enterprise activation issues, adding and deleting BlackBerry device clients, setting activation passwords, implementing wireless software loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry-certified consultants can also help you to use management software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using wireless LANs for activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise system and help you to define and install appropriate security configurations.

Progent's Microsoft-certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange Server architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the latest edition of Exchange.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about consulting assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.

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