For small company network systems located in the state of Kansas, Progent's Microsoft qualified technical experts can deliver phone support and troubleshooting to solve your computer network issues quickly and affordably. Progent has acquired enterprise-class expertise, sophisticated utilities, and support databases to troubleshoot and resolve computer network problems while avoiding the high cost and time delays associated with onsite service visits.

If your Kansas company is situated outside of the larger metropolitan areas such as Wichita, Overland Park, Kansas City, or Topeka, your nearby network systems support options may be limited in skills, or unavailable during an emergency. This can result in a office network that is unusable or causing efficiency loss due to technical issues persisting for too long. Progent’s team of seasoned network professionals average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a diverse range of clients. This means you obtain not just the technical know how needed for the task, but a professional with demonstrated methods for applying those skills to assist with affordable network solutions.

Progent's Online Consulting, Programming and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a wide variety of online services to assist you to design, program, pilot test, install, manage, and debug business applications powered by any release of Excel, including Excel Online and Office 365 Excel. Progent can assist your business to migrate your current Excel solutions to the newest versions of Excel, support Excel on iOS and Android mobile devices, and fix compatibility problems between different releases of Excel. Progent offers on-demand help to clients looking for a fast solution to a stubborn issue related to Office Excel and Progent also offers full project management services for migrating or creating line-of-business application software based on Office Excel. Progent's cost-effective online training for Office Excel can be custom tailored to meet the special requirements of individuals or teams.

Convenient Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment options for urgent technical assistance include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net 15 payment terms are available for established accounts.

Microsoft SQL Server 2012 Expertise
Progent can provide the support of certified SQL Server 2012 engineers and experienced database application programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery planning specialists, and certified data security professionals to help you to maintain your SQL Server 2012 environment and configure a cost-effective and safe network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012. Progent can also help your organization to upgrade to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Temporary CIO Services
Progent can provide companies with an IT management expert who can function as a temporary or part-time CIO. This experienced IT officer can provide strategic direction to help your company to integrate appropriate technology to improve business operations so they align better with your corporate objectives. Your business can create and install a well thought out IT plan without absorbing the expense of a full-time senior IT executive. Critical services Progent's part-time CIO can perform include strategic planning, rationalizing technology budgets, building and tracking models for ROI, reengineering business processes, reviewing contracts with vendors, establishing security standards, monitoring service level agreements, streamlining data center management, desktop management solutions, patch tracking, and business continuity planning.

Online Support for Microsoft Windows and Cisco-based Networking Environments
Progent’s Technical Response Center provides world-class remote support for Windows and Cisco-based environments Nationwide. Progent's certified professionals have the expertise to assist you to troubleshoot and solve tough network problems quickly and cost effectively. The breadth of information technology expertise represented by Progent's staff of consultants allows them to escalate even the toughest issues to appropriate specialists as necessary. Whether you require one-time phone support and remote troubleshooting or ongoing access to a Helpdesk Call Center, Progent's consultants can provide your company with enterprise-level expertise without the cost and administrative hassle of maintaining a big in-house support organization.

Wide and In-depth Knowledge of Business Information Networks
Progent’s group of close to 100 computer network experts means customers benefit from the leverage of over 1,000 years of cumulative experience and collective knowledge to repair the most difficult system problems. Progent’s certified network engineers possess the knowledge and experience to come up with fixes fast and deliver them affordably.

Advanced Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent provides an assortment of network maintenance packages based on System Center Operations Manager technology. Progent's remote, 24x7 network monitoring makes your computer network management proactive instead of crisis-based. By anticipating potential issues before they cause network disruptions, Progent's server monitoring can keep your network free of untimely and expensive service interruptions.

PC and Mobile Device Centralized Configuration Management Support
Progent offers Configuration Manager 2016 cloud integration, Microsoft System Center Configuration Manager (SCCM 2012) design and deployment and Microsoft Intune consulting to centralize and streamline the administration of your desktops along with your Cloud-connected mobile devices. Progent can help you to migrate efficiently to Configuration Manager 2016 from an older device management solution or assist you to modify your existing SCCM 2016 ecosystem to support your changing IT requirements.

Detailed Reporting of Services
Progent produces full and meaningful documentation of all service activity to make sure clients don’t ever feel “captive” to their IT service organization. Progent sends e-mail documentation of support activity shortly after completion of each service interaction, and also encloses a hard copy along with monthly invoices. Complete network support documentation makes it less risky for clients to move to a different support organization or take on more support responsibilities internally. Good support documentation also give management the information needed to determine the value of support services and produce more realistic IT budgets.

Progent's Consulting and Training Support for Microsoft Office Desktop and Office 365
Progent's certified Office and Office 365 consultants can assist companies to incorporate Office desktop and Microsoft Office 365 applications including Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a cohesive solution that provides fast ROI and enables better business outcomes. Progent can assist you to integrate Office or Office 365 apps with one another and with additional key Microsoft platforms including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server. Progent can also assist you fix compatibility issues between various versions of Microsoft Office desktop and offers live online Microsoft Office and Office 365 instruction to individuals or teams.

Contact a Progent Computer Support Expert
To see how to get in touch with a Progent network consultant for online or on-premises help in , phone 1-800-993-9400 or go to Online Computer Support.

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