For small company network systems located within the state of Kansas, Progent's Microsoft qualified technical experts can deliver remote phone support and remote troubleshooting to solve your computer system troubles quickly and affordably. Progent has developed enterprise-grade skills, software utilities, and support knowledge bases to troubleshoot and repair IT problems without the cost and time delays normally associated with in-person service visits.

If your Kansas business is located outside of the larger metropolitan areas such as Wichita, Overland Park, Kansas City, or Topeka, your nearby network support choices may be limited in technical expertise, or unavailable during a crisis. This results in a office network that is unusable or causing efficiency loss due to technical issues persisting for too long. Progent’s staff of expert network engineers average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a extensive range of customers. This means you get not only the technical competency needed for the job, but a professional with proven methods for applying those skills to provide efficient network solutions.

Strategically Headquartered in Silicon Valley
Progent is strategically headquartered in California's Silicon Valley, a region respected worldwide for creativity, technology leadership, and world-class network engineers. Cisco is based in the city of San Jose and Microsoft’s Silicon Valley campus is Microsoft’s largest besides their Washington headquarters. Other major technology companies based in the San Jose / San Francisco region include Google, Apple Computer, Intel, Yahoo, Symantec Corporation, Sun Microsystems, Juniper Networks/NetScreen, and Oracle. This is also the site of several of the top ranked universities in the country. Progent has built a first-class collection of Microsoft certified experts and Cisco certified CCIE network engineers from this large talent pool to make up the nucleus of Progent’s international team of information technology consultants.

Part-time CIO Support Services
Progent can provide businesses with an information management professional who can function as a part-time Chief Information Officer. This veteran IT officer can offer strategic direction to assist your company to integrate appropriate technology to improve business operations so they match more closely with your business goals. Your business can create and implement a well thought out information technology strategy without absorbing the expense of a full-time Chief Information Officer. Vital tasks Progent's temporary Chief Information Officer can perform include strategic planning, establishing technology budgets, creating and tracking models for TCO, analyzing business processes, negotiating contracts with vendors, establishing security and compliance standards, monitoring service level agreements, streamlining network administration, software revision management, IT asset documentation management, and disaster recovery planning.

ProSight Data Protection Services Managed Backup
Progent's ProSight Data Protection Services automated backup offers small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates your backup processes and allows fast restoration of vital files, applications and virtual machines that have become unavailable or corrupted due to component failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver advanced support to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your critical information. Find out more about the complete ProSight family of affordable managed services for small organizations.

Some Examples of Remote Support Services Offered by Progent for Cisco Routers
Some of the popular remote Cisco router support services available from Progent's certified Cisco experts include configuring domain name, DHCP, routing maps, clock, and user accounts; configuring iBGP and HSRP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; reviewing NAT configurations, routing configuration, and BGP peering; upgrading router's IOS image; setting up and confirming router failover; troubleshooting VPN tunnel problems; creating a network diagram and documenting router setup; plus security and disaster recovery planning.

iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective online consulting to help you to design, deploy, and troubleshoot any facet of your iPhone and Windows integration solution and is available for short-term tasks to help you get past specific technical roadblocks or long-term engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a highly available, protected and efficient network infrastructure that is best suited to your computing model. Progent also offers online or onsite training for individuals or groups to help manage and use your iPhones and iPads in a safe, collaborative ecosystem that optimizes the strategic value of your IT system.

Microsoft Dynamics NAV Consulting
The latest release of Microsoft Dynamics NAV ERP offers powerful innovations including specialized Role Centers, improved management information and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV consulting experts offer custom programming, integration and debugging support to help you to benefit from MS Dynamics NAV. Progent’s engineers can assist you to integrate Microsoft Dynamics NAV to other services and applications. Also, Progent can help you to create and analyze data warehouses so you can enhance your knowledge of your business, attract more clients, expand your sales campaigns, and build productive partnerships.

Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Partner, each Progent network expert has access to the technical and training resources required to provide the best information technology help available. Progent's network outsourcing, Call Center, Office 365 integration expertise, and software development services allow small business clients to benefit from the wide range of skills found in the IT departments of big enterprises without the significant expense and hassle of maintaining a large in-house network team.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network engineers can provide world-class online and on-premises support for Cisco's Catalyst, Nexus and Meraki series of managed switches for environments that run the gamut from small companies and campus LANs to giant data centers and ISPs. Progent can show you how to implement Cisco's continually improving switching solutions to realize the performance, expandability, uptime, virtualization support, data protection and manageability demanded by your business. For information about Progent's consulting and support for Cisco's market-leading family of Catalyst switches, refer to Catalyst switch consulting and support. For details about Progent's consulting and troubleshooting services for Cisco's Nexus line of switches, see Cisco Nexus switch consulting and support services. To find out about Progent's support services for Cisco Meraki switches, go to Meraki switches configuration and management.

Virtualization Expertise
Virtualization techniques enable businesses to maximize resource utilization, simplify network operations, and improve workload availability and security. run multiple virtual servers on one actual processor. Common applications for virtualization are resource consolidation, low-cost platforms for applications that only run on outdated operating systems, and economical segregation of application development or pilot environments from on-line systems. Progent's virtualization technology consultants offer Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking support services, Windows Server Hyper-V Virtualization consulting, VMware vSphere deployment, VMware NSX virtual network design and management, and Citrix XenServer assistance. Progent can configure virtual machines to maximize performance, reliability and manageability while simultaneously lowering expenses; suggest and verify disaster recovery strategies that reduce downtown in case of a catastrophic failure; and provide ongoing maintenance, repair, and consulting assistance as computer technology evolves.

ProSight Managed Services for Network Management
Progent offers a selection of budget-friendly, flat-rate services intended to enable small and medium-size businesses to benefit from the same advanced technology deployed by many of the world's top enterprises. The ProSight line of network monitoring and management services covers all key areas of modern networking including email protection, threat defense based on machine leaning, update management, automated backup and disaster recovery, infrastructure monitoring and management, virtual machine hosting, and network documentation management. To download Progent's eBook about the advantages of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.

Progent's Integration and Development Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their market, lower their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.

Upgrade Support for Microsoft Skype for Business Server
Progent's Microsoft Skype for Business consultants can provide remote and on-premises consulting services for companies of all sizes to assess the benefits of upgrading to Skype for Business from any release of Lync Server or Office Communications Server. Progent can help your business to design an on-premises, cloud or mixed deployment; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Office; configure HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration systems such as Cisco Video Interop Server. Progent's certified information security experts can assist you design and verify a security environment for your Skype for Business solution that is compliant with regulatory standards.

Planning and Support Expertise for System Center 2016 Operations Manager
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and dependable availability for key applications by offering centralized, mixed-platform monitoring of IT resources deployed throughout on-premises systems and private and public clouds. Progent's consulting group offers advanced online and onsite expertise to assist businesses of any size to plan, implement, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent's SCOM 2016 consulting experts can assist you to move to Operations Manager 2016 from earlier versions of Operations Manager or from different IT infrastructure monitoring products, or integrate multiple monitoring tools into a unified IT management ecosystem. Progent can also show you how to expand your SCOM 2016 environment to include resources hosted on public clouds by providing Azure consulting and Amazon AWS hybrid cloud expertise.

Data Backup and Recovery Consulting Services
Progent's backup consultants can provide support for a wide range of products and technologies that provide solutions for backing up Windows, Mac, and Linux/UNIX servers and desktops plus laptops and smartphones. Progent supports leading data protection products by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent also offers support for Acronis Backup and Recovery, Mozy, Retrospect for Macintosh, Time Machine, Backup Exec, BackupAssist, CrashPlan PRO, and FLARs. For large organizations, Progent can provide VMware Site Recovery Manager and NSX expertise. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and medium-sized organizations as an affordable outsourced solution for secure backup and disaster recovery (BDR).

Talk to a Progent Computer Consultant
To learn how to get in touch with a Progent computer consultant for remote or on-premises help in , call 1-800-993-9400 or visit Online Computer Support.














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