For small business network systems located in the state of Kansas, Progent's Microsoft and Cisco qualified technicians can provide online help and troubleshooting to solve your computer network problems fast and affordably. Progent has developed enterprise-class expertise, sophisticated utilities, and support databases to diagnose and repair IT problems while avoiding the expense and time delays normally associated with on-site service calls.

If your Kansas organization is located outside of the larger metro areas such as Wichita, Overland Park, Kansas City, or Topeka, your nearby computer support choices may be limited in skills, or unavailable during an emergency. This results in a network environment that is unstable or causing wasted time due to technical problems persisting for too long. Progentís team of expert network professionals average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical projects for a broad range of clients. This means you obtain not just the technical know how needed for the job, but a professional with proven methods for applying that expertise to deliver affordable network solutions.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection consultants can assist businesses to configure Progent's Email Guard Security Gateway to enforce standard and custom content security policies for scanning the content of email messages and attachments and preventing users from sending confidential or inappropriate data or spam. Email Guard's email content filtering solutions can also help avoid reputation loss and keep compliant with industry privacy standards and regulatory mandates like HIPPA, Sarbanes-Oxley, PCI DSS and PHI.

Citrix Virtual Desktop Consulting
Desktop virtualization platforms from Citrix permit fast set up of new client computers, rapid deployment of new applications and updates, streamlined image control, immediate recovery from client PC failure or loss, lower initial cost and longer usable life for client PCs, consistent performance, tight control and enforcement of security policies, and the ability to keep critical business data from leaving the data center. Progent's Citrix-certified XenDesktop engineers and Citrix XenApp experts can assist you to assess, pilot, deploy, manage, and support Citrix virtual desktop products and can assist you with other virtualization platforms from Citrix by offering Citrix XenServer consulting services and Citrix Essentials for Hyper-V integration.

BI Reporting and Analytics Consulting and Troubleshooting
Progentís BI reporting experts can provide remote and onsite expertise to help you with any aspect of business intelligence reporting ranging from debugging or modernizing applications to designing and deploying a comprehensive business intelligence environment. Progent's management reporting consultants can help your company to maintain your current reporting environment, assist you to migrate reports from an outdated reporting product to a current solution, and provide custom remote training to meet your individual requirements. Progentís business reporting professionals offer experience in the leading business analytics reporting platforms including Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Builder.

Immediate Help for Urgent Issues
With Progentís urgent remote network troubleshooting services, your company can get immediate support for problems that are causing lost productivity. Remote help does away with the long delay and higher cost associated with in-person computer service. For day-to-day network administration tasks, Progentís online support consultants can finish the majority of jobs within minutes of a request, instead of requiring you to wait for up to a day for on-premises support to arrive.

Cisco Voice over IP (VoIP) Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco IP phone and video IP phone consultants can assist you to configure, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally named CallManager, or with Cisco Unified Communications Manager Express to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, solving IP phone registration issues, configuring SIP PSTN trunks and CUBE internetworking, installing ISR routers with CUBE internetworking capability, and designing UCS server failover and Cisco SRST solutions for high availability.

Progent is a Microsoft Gold Certified Partner
Progent has been designated by Microsoft as a Gold Certified Partner, a qualification awarded only to the top class of organizations that operate closely with Microsoft, have been tested for IT skills, and have confirmed customer references. Microsoft Gold Certified Partners are required to maintain large staffs of IT professionals who have completed extensive certification testing. Gold Partners are given access to exclusive support and training opportunities from Microsoft and early exposure to beta software for training and evaluation purposes.

iPhone Integration
Progent's iPhone and iPad integration consultants offer cost-effective remote consulting to assist your business to design, configure, and fix any aspect of your iPhone and Windows integration efforts and is available for quick jobs to help you through specific technical roadblocks or long-term engagements to help you finish business-critical initiatives on time and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or maintain a highly available, protected and efficient network infrastructure that aligns with your computing model. Progent also offers remote or onsite training to show you how to manage and use your iOS devices in a secure, collaborative ecosystem that maximizes the strategic value of your IT network.

Expert Wireless Consulting and Support Services
Progent's wireless solutions consultants have broad expertise in the integration and maintenance of wireless information technology and can help you to plan, deploy, administer and troubleshoot wireless ecosystems that are compliant, resilient, scalable, simple to manage and use, able to support your vital workloads, and seamlessly integrated into hybrid cloud networks. Remote and onsite Consulting services offered by Progent span a variety of wireless technologies such as smartphone integration and management, Wi-Fi network infrastructure design and installation, Wi-Fi site surveys, Cisco wireless IP phone configuration, and building-to-building wireless connections.

Cost-effective Support Solutions
Many small organizations rely on poor metrics when searching for a computer network consultant. Cost per hour is seldom a good measure for value. A consultant with inadequate experience can take many times longer to complete the same job than a seasoned IT professional. For example, billing 30% less per hour, but taking three times longer for the same job is hardly a bargain. Even worse, a badly designed or implemented network infrastructure that is undependable and hard to manage or upgrade can cost a small business many times more than its initial price because of lost productivity. Progent's customer testimonials from satisfied businesses across the United States indicate the effectiveness of Progent's support model and the expertise of Progent's team of IT professionals.

Advanced Server Monitoring with Microsoft System Center Operations Manager
Progent provides a selection of network maintenance packages based on Microsoft System Center Operations Manager. Progent's remote, 24x7 server monitoring makes your server support proactive instead of crisis-based. By anticipating emerging problems before they result in network disruptions, Progent's server monitoring can keep your network safe from stressful and costly service outages.

Security Vulnerability Scanning for Small Businesses
Progent has put together two low-cost service packages intended to allow small businesses to receive an objective security assessment from a certified security consultant. With Progent's External Security Inventory Checkup, an engineer administers a comprehensive test of your network from outside your firewall to uncover potential weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, a security engineer runs a system scan from an authorized computer within your company firewall to evaluate the risk to internal threats. The two security inventory services are configured and run from a protected remote site.

Data Backup Expertise
Progent's data backup experts can provide help for a wide array of utilities and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux servers and workstations plus laptops and smartphones. Progent can provide help for leading backup products such as Acronis, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can help you to install, upgrade, or maintain data backup systems for a range of environments including local, remote, cloud-based, or hybrid.

Talk to a Progent Network Consultant
To learn how you can get in touch with a Progent network consultant for remote or on-premises support in , phone 1-800-993-9400 or visit Remote Computer Support.














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