For office network systems located anywhere in the state of Kansas, Progent's Microsoft authorized technical experts can provide phone help and troubleshooting to resolve your computer network problems fast and affordably. Progent has developed world-class skills, software utilities, and support knowledge bases to identify and repair network problems without the cost and time delays normally associated with on-site technical service dispatches.

If your Kansas company is situated outside of the larger urban areas such as Wichita, Overland Park, Kansas City, or Topeka, your local network support choices may be limited in technical expertise, or not available during a crisis. This can result in a network environment that is unusable or causing wasted time due to technical problems persisting for too long. Progentís group of seasoned network professionals average more than 12 years of real-world industry experience, in the trenches of IT support, performing a extensive range of technical projects for a diverse range of clients. This means you obtain not just the technical competency needed for the job, but a consultant with demonstrated methods for applying that expertise to provide affordable network solutions.

Broad and In-depth Knowledge of Office Networks
Progentís team of more than 100 computer network experts means clients benefit from the leverage of more than a thousand years of cumulative experience and shared knowledge to fix the most vexing network issues. Progentís certified information technology consultants have the know-how to identify fixes fast and implement them affordably.

Progent's Online Consulting, Programming and Training Support for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad variety of online services to assist you to plan, program, test, install, administer, and debug applications powered by any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help your business to upgrade your legacy Excel solutions to the newest releases of Excel, integrate Excel with Apple iOS and Android smart phones and tablets, and identify and fix compatibility problems between different versions of Excel. Progent offers on-demand help to clients looking for a quick solution to a specific issue associated with Office Excel and Progent also offers comprehensive project management services for migrating or developing line-of-business applications built on Office Excel. Progent's cost-effective online training classes for Office Excel can be customized to address the special requirements of individual users or teams.

Android Smartphone Integration and Management
Progent's Android smartphone and tablet integration consulting have years of experience providing online and on-premises assistance for organizations of any size who want to integrate Android phones into their information networks so that mobile clients can communicate and collaborate from virtually anywhere. Progent offers the range of know-how to solve network issues that involve numerous manufacturers and that represent a mix of legacy and up-to-date information technology. Progent offers cost-effective online consulting to help you with any facet of designing, implementing, managing and maintaining your BYOD environment. Progent can provide as-needed support to assist you to resolve especially challenging IT issues, or Progent can provide comprehensive project management support to ensure that you finish strategic IT initiatives on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and can provide support for operating systems, apps, management tools and hardware infrastructure. Progent also can provide customized group or individual training sessions to help you manage and operate Android phones securely and productively.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief discussion with a Progent backup/recovery consultant. The interview is intended to assess your company's preparedness either to stop or recover quickly from a ransomware incident. Progent will consult with you directly to collect information about your existing security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to create a cost-effective AV and backup/recovery system that meets your company's needs. For details, refer to The ProSight Ransomware Preparedness Report Service.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Learn about Progent's ProSight family of managed IT services for small and mid-size businesses.

Business Intelligence Reporting and Analytics Consulting
Progentís BI reporting consultants can provide online and on premises expertise to help your organization with any aspect of business intelligence reporting ranging from debugging or modernizing reports to planning and implementing an advanced BI solution. Progent's BI consultants can assist you to maintain your current BI system, help you to upgrade databases and applications from an outdated reporting product to a modern solution, and provide as-needed remote mentoring tailored to your specific requirements. Progentís management reporting and analytics professionals can provide expertise in the leading BI reporting tools such as the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, Report Designer and Report Builder.

Linux Support and Linux/Windows Integration
If your business IT environment mixes Linux technology with Windows, Progent can help you to integrate your servers into an efficient network that permits all your operating systems to coexist peacefully for simpler administration, transparent data exchange, high availability, enhanced throughput, and integrated security. If you are developing Linux applications on a network that incorporates Microsoft-based servers, desktops, and applications, Progent can provide full-service IT outsourcing that frees you to concentrate on your area of high-value expertise.

After-hours Remote Technical Support
Progent's low-priced after-hours remote support program offers clients 24x7 availability of online support from Progent's Technical Response Center (TRC). Services offered outside normal business hours include fixing problems with Microsoft servers, Windows desktop support, help with Microsoft Office programs, system backup and recovery, and fundamental routing and switching help for Cisco technology.

Failover Clustering Support for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover clustering feature set built into the most recent versions of Microsoft Windows Server is dramatically redesigned to streamline the installation, setup, and maintenance of server clusters and to provide improved levels of system availability, security, efficiency, and versatility. New or improved features include automated cluster verification, revamped setup and deployment, improved cluster administration, redesigned cluster architecture for maximum availability, better security and quorum models, elimination of failure points, greater storage and memory capacity, enhancements for multi-site clusters, and live migration support for Hyper-V virtual servers. Progent's certified failover cluster experts can help you assess the business benefits of failover clusters, plan and implement an installation, train your IT personnel to manage your failover clusters, provide ongoing consulting and technical help services, and create and validate a workplace recovery plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how you to plan and deploy a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's massive Azure cloud.

Team Approach to Service and Technical Problem Escalation
Computer networks have grown increasingly complex. In addition, typical small business computer networks incorporate products from many different vendors. All this makes network integration and support increasingly difficult. It is impossible for even the most capable engineer to have in-depth knowledge in all areas of information technology, or extensive hands-on experience in the thousands of products, versions, and revisions that small companies incorporate in their information networks. Progent utilizes a team methodology to computer support and relies on subject matter experts to bring in-depth skills when needed to resolve the most intractable problems efficiently, at the least expense to your company.

Virtualization Support
Virtual compute, storage and networking technologies allow IT organizations to optimize utilization, simplify network management, and enhance workload continuity and security. run multiple virtual servers on a single physical computer. Typical applications for virtual servers include resource efficiency, inexpensive platforms for programs that only run on older operating systems, and affordable isolation of application development or pilot environments from on-line ones. Progent's virtual server consultants can provide Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting, Windows Server 2008 Hyper-V Virtualization consulting, VMware vSphere and vCloud deployment, VMware NSX virtual network design and integration, and Citrix XenServer virtual server support. Progent can configure virtual machines to maximize speed, dependability and ease of administration while at the same time cutting expenses; suggest and validate business recovery plans that reduce productivity loss in the event of a catastrophe; and provide ongoing maintenance, troubleshooting, and consulting assistance as computer technology evolves.

Contact a Progent Network Consultant
To learn how to access a Progent computer consultant for online or onsite help in , phone 1-800-993-9400 or visit Online Network Help.

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