For small company computer networks located anywhere in the state of Kansas, Progent's Microsoft and Cisco qualified engineers can deliver remote phone support and remote troubleshooting to solve your network systems troubles fast and affordably. Progent has developed enterprise-level expertise, software utilities, and support knowledge bases to diagnose and resolve IT problems without the cost and delays normally associated with onsite service dispatches.

If your Kansas small business is situated beyond the larger metropolitan areas such as Wichita, Overland Park, Kansas City, or Topeka, your local network systems support choices may be limited in technical expertise, or not available during urgent situations. This results in a network environment that is unusable or causing productivity loss due to technical problems persisting for too long. Progentís group of field proven network professionals average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a wide range of technical projects for a varied range of clients. This means you obtain not just the technical competency needed for the job, but an expert with field proven methods for applying that expertise to provide cost effective network solutions.

BI Reporting and Analytics Consulting and Development
Progentís business information reporting experts offer remote and on premises expertise to assist you with any facet of BI reporting from troubleshooting or enhancing reports to planning and implementing an advanced BI solution. Progent's BI consultants can assist your company to support your current reporting environment, assist you to migrate reports and databases from a legacy reporting product to a modern solution, and deliver custom remote mentoring to meet your individual requirements. Progentís business reporting and analytics professionals can provide experience in the leading BI reporting platforms such as Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Designer.

Microsoft Desktop Virtualization Consulting
Microsoft's desktop virtualization solutions reduce the work needed for IT managers to deploy software programs so that they are consistent across an entire user base, offer the power to control access to critical information, and enable fast deployment of additional or upgraded desktops. With Windows Server 2008 R2, the Terminal Services tool has been enhanced and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure (VDI) that powers RDS simplifies client access, improves responsiveness, strengthens security, centralizes administration, and provides a nearly transparent user environment. Progent's desktop virtualization consultants can assist your company to evaluate the business advantages of Microsoft's virtual desktop technologies, configure pilot and on-line environments, optimize your system architecture to accommodate virtualized desktops effectively, evaluate and resolve security problems, and train your IT managers to follow best practices to gain maximum payback from desktop virtualization.

Temporary Chief Information Officer Support Services
Progent can provide organizations with an information management expert who can function as a temporary or part-time CIO. This veteran technology officer can provide long-term direction to assist your company to integrate appropriate technology to enhance business processes so they match more closely with your corporate objectives. Your business can create and implement a well thought out IT plan without absorbing the cost of a full-time Chief Information Officer. Vital services Progent's part-time Chief Information Officer can perform include strategic planning, planning technology budgets, developing models for Total Cost of Ownership, optimizing business processes, reviewing contracts with suppliers, establishing security standards, business impact analysis, automating network management, computer desktop support solutions, software revision tracking, and disaster recovery planning.

Windows 7 Upgrade Support
Progent's certified Windows 7 upgrade engineers can assist your company to pilot Windows 7 to verify application and driver compatibility and to determine its performance and stability working in your environment. Progent's consultants can also show you how to assess the likely strategic advantages of moving to Microsoft Windows 7. If Microsoft Windows 7 makes sense for your business strategy, Progent can assist you to design and implement a non-disruptive migration to Microsoft Windows 7 from a an older version of Windows.

High-level Project Management Experts
For enterprise clients in need of advanced project management assistance, Progent can provide access to senior information technology experts with decades of experience in IT management, program development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management skills to help businesses to adhere to best practices to make sure strategic projects are completed on schedule and on budget.

World-class Cisco Support from Experienced CCIE-certified Engineers
Progentís elite team of Cisco certified CCIE consultants have earned a certification restricted to only the most capable specialists for designing, programming, implementing, and debugging a diverse array of Cisco networking and interconnectivity solutions. There are only about seven thousand certified CCIEs worldwide, and achieving certification requires extensive verification of competency through written exams and hands-on lab testing to make sure that CCIEís know how to apply knowledge to practical situations. CCIEís have a fundamental knowledge of core networking technologies and protocols that allow for rapidly creating multi-vendor solutions.

Microsoft Windows 8.1 Integration Support
Progent's certified Windows 8.1 consulting experts can provide a range of IT outsourcing and co-sourcing services to assist organizations of all sizes to install, administer, and troubleshoot networks that include desktops, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can help create testing environments to assess Windows 8.1 and plan and execute Windows 8.1 deployment projects based on industry best practices. Progent's consultants also offer Windows 10 planning and migration help.

Failover Server Clustering Help for Microsoft Windows Server 2008 and Windows Server 2012 R2
Progent can provide Windows Server 2012 clustering consulting and support, Microsoft Windows Server 2008 R2 failover cluster expertise, and Microsoft Windows 2003 Cluster Server support to enable your enterprise design clustered server environments that can provide high uptime, even for normal maintenance operations. This high-availability is feasible because a single server in a cluster can be taken down for maintenance work without affecting clients. Clustering also frees IT personnel to perform vital security updates during regular working hours without reducing user productivity.

Security Vulnerability Evaluation for Small Business Networks
Progent offers two low-cost service bundles intended to allow small companies to receive an impartial network security assessment from a qualified security consultant. With Progent's External Security Inventory Scan, a security engineer runs a comprehensive examination of your IT infrastructure from outside your company firewall to determine potential weaknesses in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, a security expert runs a network scan from a secure machine within your firewall to assess your exposure to internal attacks. The two security inventory packages are set up and run from a protected remote location.

Planning and Support Expertise for SCOM 2012
Progent's Microsoft certified SCOM 2012 consultants have more than 10 years of experience designing, implementing, optimizing and fixing SCOM solutions and offer companies of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also help you to install and tune SCOM 2012 management packs based on industry best practices for tracking network fabric as well as both Microsoft and third-party apps and services. Also, Progent can provide fast online or on-premises troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.

Deployment Consulting for Lync Server 2013
Lync 2013 allows organizations of any size to build a manageable and protected communications environment that supports a BYOD computing style with IM, presence, audio/video and web meetings with application sharing, and both IP and PSTN calling enabled for a wide assortment of desktop and mobile clients. Progent's certified Lync Server 2013 experts can assist your company to assess the advantages of Lync Server 2013, create an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid topology suitable for your current and long-term goals, implement Lync 2013 so as to speed up your return on investment, and deliver custom online and onsite training to your IT staff and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with key Microsoft Office and Office 365 apps including Outlook, Word and PowerPoint. If you are already running Lync, Progent's Skype for Business consultants can assist you to plan and implement out an efficient upgrade to Skype for Business.

Progent's Consulting and Training Services for Office Word and Office 365 Word
Progent's certified Office Word and Office 365 Word experts can provide a broad selection of economical online support services to help your organization to manage your legacy Microsoft Word environment or help you to move to a current version of Microsoft Office Word. Support available from Progent's experts include VBA software development, identifying and resolving compatibility problems between different releases of Word, integrating Office Word with other Office apps like Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security consulting, and smart phone synchronization, and remote Office Word training classes customized for your special requirements.

Exchange 2010 Server Migration Help
Progent's Microsoft-certified Exchange 2010 engineers can assist your company to advantages the value of Microsoft Exchange 2010 for your business and can help you to design and execute an economical migration to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2000 that will provide quick ROI by increasing your productivity, lowering the cost of hardware and support, streamlining management, and consolidating your key communications platforms.

Get in Touch with a Progent Computer Support Expert
To learn how to access a Progent network consultant for remote or on-premises support in , call 1-800-993-9400 or go to Online Computer Support.














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