For small business network systems located in the state of Kansas, Progent's Microsoft and Cisco qualified technicians can provide online help and troubleshooting to solve your computer network problems fast and affordably. Progent has developed enterprise-class expertise, sophisticated utilities, and support databases to diagnose and repair IT problems while avoiding the expense and time delays normally associated with on-site service calls.

If your Kansas organization is located outside of the larger metro areas such as Wichita, Overland Park, Kansas City, or Topeka, your nearby computer support choices may be limited in skills, or unavailable during an emergency. This results in a network environment that is unstable or causing wasted time due to technical problems persisting for too long. Progentís team of expert network professionals average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical projects for a broad range of clients. This means you obtain not just the technical know how needed for the job, but a professional with proven methods for applying that expertise to deliver affordable network solutions.

NetApp SAN Storage Solutions
Progent offers enterprise customers online or on-premises NetApp SAN consulting services for NetApp's complete line of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, transparent patching, system management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN environments efficiently based on best practices.

Oracle DBA Services and Application Development
Progent can provide help from an Oracle certified consultant for Oracle database administration support or an Oracle software developer for creating database business applications. Progent's Oracle database administrators can assist your business to simplify key Oracle management tasks such as performance tuning, backup and restore strategies, and database protection. Progent's Oracle application developers can help your company to design, test, troubleshoot, or migrate Oracle-based applications based on PL/SQL. Progent has experience with Oracle SQL Developer, SQL *Plus, and JDeveloper and can assist you to tune current SQL programs using Oracle's SQL Access Advisor.

Online Technical Support for Microsoft and Cisco-based Networking Environments
Progentís Technical Response Center provides world-class remote technical support for Microsoft and Cisco-based environments anywhere in the U.S. Progent's certified engineers have the experience to help you to troubleshoot and resolve difficult network problems rapidly and cost effectively. The scope of technical expertise represented by Progent's team of consultants makes it possible to escalate even the toughest issues to the right specialists as required. Whether you require occasional phone support and remote repair or ongoing availability of a Helpdesk Call Center, Progent's engineers can provide your organization with enterprise-level expertise without the high cost and management hassle of maintaining a large in-house IT organization.

Immediate Assistance for Urgent Issues
With Progentís emergency remote network support services, you can get instant help for problems that are causing lost productivity. Online help eliminates the lengthy wait and increased cost associated with in-person network help. For typical IT management tasks, Progentís remote support consultants can perform the majority of jobs within a few minutes of a request, rather than requiring your company to wait for hours for on-site help to show up.

Assistance with Choosing an Internet Service Provider and a Service Plan
Progent offers access to the affordable services of online Internet connectivity consultants to assist your company to evaluate or enhance your ISP services so your Internet connectivity solution matches your business needs. Support services provided by Progent include assessment of your existing bandwidth use, carrier and service plan analysis and ordering, network provisioning, and overseeing a smooth move to a different carrier and/or service arrangement. Network provisioning can include optimizing current routers and switches and deploying new ones, implementing firewalls, and upgrading dependable BGP architectures. Progent's ISP, telecommunication carrier and data center vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Progent is a Gold Certified Partner with Microsoft
Progent has been designated by Microsoft as a Gold Certified Partner, a qualification given exclusively to the highest class of organizations that work closely with Microsoft, have demonstrated advanced IT skills, and have verified client references. Microsoft Gold Certified Partners are required to maintain large staffs of Information Technology experts who have undergone comprehensive proficiency testing. Microsoft Gold Certified Partners are provided access to exclusive support and training opportunities from Microsoft and early access to new software for training and piloting purposes.

Android Smartphone and Tablet Integration
Progent's Android phone integration consultants have extensive background providing online and on-premises support for organizations of any size who need to incorporate Android phones into their IT systems so that users can communicate and collaborate while on the go. Progent has the breadth of know-how to resolve network issues that involve numerous manufacturers and that entail a combination of older and up-to-date technology. Progent provides cost-effective online consulting to assist you with any facet of designing, deploying, managing and maintaining your BYOD environment. Progent can deliver as-needed technical support to assist you to resolve particularly stubborn technical problems, or Progent can provide comprehensive project management support to ensure that you finish strategic IT projects on time and on budget. Progent can assist with local, cloud-based, or hybrid networks and offers support for operating systems, apps, management utilities and network infrastructure. Progent also can provide specialized group or individual classes to help you manage and use Android phones to maximize their business value.

Design and Configuration Support for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified consultants can assist you to upgrade to Aironet access points and Cisco Wi-Fi controllers that comply with the new 802.11ac Wi-Fi standard, enabling you to triple the performance for your wireless network while increasing the signal coverage.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology engineers can provide expert online and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that run the gamut from small businesses and campus LANs to giant data centers and ISPs. Progent can show you how to implement Cisco's continually evolving switching solutions to achieve the performance, scale, availability, virtualization, security and ease of management required for your business. For information about Progent's consulting services for Cisco's extensive portfolio of Catalyst switches, refer to Cisco Catalyst switch consulting and support services. For details about Progent's consulting services for Cisco's Nexus Series of switches, see Cisco Nexus switch consulting services. For details about Progent's support services for Cisco Meraki switches, go to Meraki switches consulting and troubleshooting services.

Cisco Wireless IP Phone Integration and Troubleshooting
Integration of Cisco's wireless VoIP phones usually requires that you set up and optimize numerous components of your Wi-Fi environment such as access points, routers and switches, wireless LAN controllers, and call management software. Progent's wireless VoIP phone configuration experts can provide remote and on-premises assistance to help you build and administer a Cisco wireless VoIP phone solution by delivering integration services that can range from troubleshooting the set up of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.

Immediate and Economical Online Support Nationwide
Progent has provided online or on-premises IT support help to companies in each state in the U.S. Many of these customers have shown their high regard for Progent via testimonials to the quality of Progent's service personnel. Take a look at Progent's customer testimonials to see what they have said about the high level of Progent's IT services

Virtualization Consulting
Virtual server technologies enable businesses to operate several virtual servers on a single physical processor. Typical usage scenarios for virtualization are hardware efficiency, low-cost platforms for programs that only run on outdated operating systems, and affordable isolation of application development or pilot environments from production systems. Progent's virtual server engineers offer Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization expertise, VMware vSphere and NSX planning and deployment, and Citrix XenServer support. Progent can deploy virtual servers to maximize speed, reliability and manageability while simultaneously lowering expenses; propose and verify business recovery plans that minimize productivity loss in the event of a major failure; and provide continuing support, repair, and engineering assistance as virtualization technology advances.

Configuration Support for Lync Server 2013
Microsoft Lync 2013 allows businesses of any size to create a centrally managed and protected communications ecosystem that permits a BYOD computing model with instant messaging (IM). instant messaging, real-time presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN calling enabled for a broad assortment of stationary PCs and mobile devices. Progent's certified Lync Server 2013 consultants can assist your company to assess the business benefits of Lync Server 2013, create an in-house, cloud-resident (with Lync Online) or mixed topology appropriate for your current and long-term goals, deploy Lync 2013 in a way that expedites your ROI, and deliver custom webinar and onsite training to your IT staff and users. Progent offers expertise in critical pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with key Office and Office 365 applications including Outlook, Excel and PowerPoint. If your company are already running Lync, Progent's Skype for Business Server consultants can help you to design and carry out an efficient migration to Skype for Business.

Get in Touch with a Progent Computer Consultant
To learn how to get in touch with a Progent network support expert for online or on-premises help in , call 1-800-993-9400 or visit Remote Network Help.














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