For small company computer networks located anywhere in the state of Kentucky, Progent's Microsoft authorized consultants can provide phone support and remote troubleshooting to repair your computer network problems quickly and affordably. Progent has acquired enterprise-class expertise, sophisticated utilities, and support knowledge bases to identify and fix computer network problems while avoiding the high cost and time delays associated with in-person service calls.

If your Kentucky organization is situated beyond the larger metro areas such as Louisville, Lexington, Owensboro, or Bowling Green, your nearby network support choices may be limited in skills, or not available during an emergency. This results in a network environment that is unusable or causing wasted time due to technical issues going unresolved for too long. Progentís team of field proven network consultants average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a diverse range of clients. This means you get not just the technical expertise needed for the task, but a professional with proven methods for applying that expertise to provide affordable network solutions.

NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with replication to deliver fast, zero RPO disaster recovery (DR) between sites located up to 300km away from one another. Progent can provide the skills of a NetApp MetroCluster expert who can help you to plan, deploy, administer, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your functional needs and IT budget. Progent can ensure you follow best practices for installing your MetroCluster environment by delivering guidance with procedures like assigning shelf IDs, determining plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and verifying your DR system to verify compliance with industry standards and government mandates.

MySQL Application Development and DBA Consulting
Progent's certified MySQL RDBMS consultants can provide a range of economical support services to help companies of all sizes to optimize the business value of MySQL. Consulting services offered by Progent for MySQL systems cover DBA services, software development, and database migration assistance.

Juniper Networks Consulting
Progent's Juniper Networks-certified network engineers can help you to plan and implement Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and upgrade smoothly from discontinued equipment to current releases. Progent's Junos OS consultants offer support for Juniper's premiere network control software to help your business to streamline the management and improve the protection of your Juniper Networks VPN appliances, routers, and high-performance switches. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations maintain environments that incorporate a combination of Juniper's software platforms.

ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the state of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT management personnel and your assigned Progent consultant so that all looming issues can be resolved before they have a chance to impact your network. Learn about the complete ProSight series of low-cost network management outsourcing services for small and medium-size businesses.

Full Portfolio of Security Consulting Services
Progent's CISA, GIAC, and CISSP certified security experts can assist your company to perform comprehensive security assessments, recover quickly from virus attacks, configure firewalls, set up secure techniques for off-site and mobile connectivity, deploy spam and virus filtering and email encryption, and create a corporate-wide security plan based on round-the-clock automated monitoring.

Planning, Integration and Support Services for Microsoft System center 2012 R2
Progent's System Center consulting experts have more than 15 years of background deploying, maintaining and troubleshooting the key components included with Microsoft System Center and can assist your organization to design, install, manage, and repair your System Center ecosystem to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent also offers System Center 2016 migration consulting to help you to move to the current version of Microsoft System Center from an older release or from a third-party IT management platform to deliver the advantages of enterprise-class provisioning, automation, security and compliance, plus datacenter and application availability and performance monitoring.

Management Support for Lync Server 2013
Microsoft Lync Server 2013 enables organizations of any size to build a centrally managed and protected communications environment that permits a BYOD computing model with IM, presence, web conferencing with application sharing and whiteboard, and both IP-based and PSTN calling enabled for a wide assortment of desktop and mobile devices. Progent's Microsoft-certified Lync Server 2013 experts can help you to evaluate the advantages of Lync 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid model appropriate for your present and future goals, implement Lync 2013 in a way that expedites your ROI, and provide live online and on-premises training to your IT staff and users. Progent offers expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync Server 2013 with key Microsoft Office and Office 365 applications such as Outlook clients, Excel and PowerPoint. If you are already running Lync, Progent's Skype for Business Server experts can help you to plan and carry out a smooth upgrade to Skype for Business.

Office Access Application Development
Progent's Microsoft Access consultants can provide cost-effective remote support for all releases of Microsoft Office Access including Access desktop and Access Web App and can provide expert support for Access application programming, database conversion, performance optimization, report design, and maintenance. Progent also can provide custom webinar training for Access application programming and DBA services.

Progent's Online Consulting and Training Services for Microsoft Office Desktop and Office 365
Progent's certified Office and Office 365 experts can assist companies of any size to integrate Microsoft Office desktop and Office 365 applications including Excel, Office Word, PowerPoint, Outlook, Access, Visio and OneNote into a cohesive solution that provides quick return on investment and enables better business results. Progent can help your company to interface Office or Office 365 apps with one another and with additional core Microsoft platforms including SharePoint, Microsoft Exchange Server and Microsoft SQL Server. Progent can also help you fix compatibility issues between various releases of Office and can provide customized online Office and Office 365 instruction to individuals or teams.

Linux Consulting and Linux/Windows Integration
If your company network mixes Linux technology with Microsoft Windows, Progent can help you to integrate your servers into a cohesive network that permits all your operating systems to coexist for easy administration, transparent dataflow, fault tolerance, enhanced throughput, and tight security. If you are developing Linux applications on a network that includes Microsoft-based servers, workstations, and application software, Progent offers full-service outsourcing that allows you to concentrate on your area of expertise.

One-stop Shopping for Comprehensive Network Support Services
Progent can be a single source for most network support needs for businesses. While concentrated on supporting environments from Microsoft and Cisco, Progent consultants frequently install, configure, and troubleshoot products from leading hardware and software companies such as Check Point, WatchGuard, and SonicWALL. Progent also provides support for Mac OS X and Apple IOS technology, Linux consulting, Citrix consulting, and Juniper/NetScreen integration.

Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Office 365 and local Exchange deployments. This permits you to have specific mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any phase of designing, implementing and troubleshooting your hybrid Office 365 solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is successfully completed on time and on budget. To learn more about Progent's consulting support for hybrid Office 365 and on-premises Exchange systems, see Office 365 integration solutions with on-premises Exchange.

Talk to a Progent Computer Consultant
To see how you can access a Progent computer consultant for remote or on-premises help in , phone 1-800-993-9400 or go to Remote Network Support.

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