For small business computer networks located in the state of Kentucky, Progent's Microsoft and Cisco qualified consultants can deliver remote phone support and remote troubleshooting to fix your network systems problems fast and affordably. Progent has developed world-class expertise, software tools, and support knowledge bases to diagnose and fix computer network problems while avoiding the cost and time delays associated with on-site service visits.

If your Kentucky company is located outside of the larger metro areas such as Louisville, Lexington, Owensboro, or Bowling Green, your local network systems support options may be limited in expertise, or unavailable during a crisis. This results in a office network that is unpredictable or causing wasted time due to technical issues persisting for too long. Progentís group of field proven network consultants average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a broad range of technical tasks for a varied range of customers. This means you obtain not just the technical skills needed for the job, but a consultant with demonstrated methods for applying that expertise to assist with excellent network solutions.

NetApp SAN Storage Solutions
Progent offers enterprise customers online or onsite NetApp SAN consulting services for NetApp's entire line of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to assist you to take care of issues with NetApp SAN deployments quickly and affordably based on best practices.

Exchange Server 2016 Upgrade Services
Progent's certified MS Exchange Server 2016 experts can help you in all phases of your migration to Microsoft Exchange Server 2016 including planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining storage capacity required for your VMs, mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Design and Configuration Consulting for Cisco's Meraki Indoor and Outdoor Wireless APs
Progent's Meraki wireless access point experts offer online and onsite support to assist organizations of all sizes to plan, install, maintain, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki cloud-managed APs. Progent can assist you to set up and support Meraki-based wireless infrastructure for sites that range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology such as switches, ASR routers and ASA firewalls to build a cohesive ecosystem that provides the same connectivity, performance, security, manageability and availability for wired and wireless clients irrespective of their mobility or computing device. (Check out Cisco Meraki switches consulting services.)

Consulting Services for SCVMM 2012
Progent's SCVMM 2012 consultants can assist businesses of any size to adhere to best practices to set up SCVMM 2012 hosts and host groups, networking, storage, and libraries; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help your company to upgrade from an older version of SCVMM or from another virtualization management platform, and Progent can assist you to enhance and troubleshoot your existing SCVMM environment to make sure you realize maximum return on investment. Progent can also provide SCVMM 2016 migration expertise to help your organization to plan and implement a smooth upgrade from Virtual Machine Manager 2012 to SCVMM 2016 so you can take advantage of new assurance features, high availability VMM storage fabric, and other enhancements.

Live Online Education for Popular Desktop Applications
Progent provides online education for popular client programs and environments such as Office and Office 365 Excel, Word, Access, Outlook, Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8. Online instruction offers the advantages of traditional classroom seminars, such as instant interaction between clients and trainers, but eliminates the costs of transportation and the challenge of attempting to accommodate the availability of multiple students.

Remote Support for Microsoft Windows Server 2008
Windows Server 2008 R2 represents a major step forward in making information systems more protected and fault tolerant, simpler to virtualize and administer, faster, and able to offer an improved environment for web publishing. Progent's Microsoft-certified Windows Server 2008 engineers can provide expert, cost-effective remote consulting to assist your company benefit fully from the improvements built into Windows Server 2008 R2 by providing Microsoft-certified consulting, tech support, education, management, monitoring, and security services.

Management Consulting for Lync 2013
Lync Server 2013 enables businesses of all sizes to build a centrally managed and protected communications ecosystem that permits the modern BYOD computing style with instant messaging (IM). instant messaging, presence, audio/video and web conferencing with app sharing and whiteboard, and both IP and PSTN calling enabled for a broad range of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts can assist you to assess the business benefits of Lync Server 2013, design an in-house, cloud-based (with Microsoft Lync Online) or mixed topology suitable for your present and long-term plans, deploy Lync 2013 so as to speed up your return on investment, and deliver custom webinar and on-premises training to your IT team and end users. Progent offers in-depth expertise in critical pieces of a Lync 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync 2013 with popular Office and Office 365 apps such as Outlook clients, Excel and PowerPoint. If you are currently using Lync, Progent's Skype for Business Server consultants can assist you to design and carry out an efficient migration to Skype for Business.

Cisco IOS Upgrade Support
If your network includes Cisco routers, you may be using an outdated release of IOS, the control software used in almost every Cisco router as well as current switches from Cisco. Cisco frequently provides updates to IOS in order to correct bugs, shore up security weaknesses, or improve features. Unfortunately, updating IOS or other Cisco operating systems can be a challenge, depending on your Cisco appliance and your system infrastructure. As an example, there may be limitations of internal RAM that could cause a new OS release to operate incorrectly. Progent's Cisco CCIE consultants offer a broad selection of support services related to updating Cisco IOS or any other Cisco software platform such as IOS EX or IOS XR. Progent's consultants can perform audits of your router software, recommend sensible updates, prepare Cisco devices, transfer images, activate and verify your update, optimize performance, troubleshoot issues, and teach your IT staff how to take advantage of any significant new features.

Microsoft System Center 2016 Planning and Integration
Microsoft System Center 2016 provides major improvements in the management of hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS environments that incorporate various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and configure a new deployment of Microsoft System Center 2016, expand or tune an existing one, migrate smoothly from a previous release of System Center, or troubleshoot your System Center environment.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and test a consistent runbook for restoring services rapidly after a breakdown. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also supports non-disruptive testing for site recovery, upgrades and fixes and can generate reports to verify complete service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist your organization to design, deploy, test and maintain a DR solution based on VMware SRM.

Microsoft Exchange Server 2010 Migration Support
Progent's Microsoft-certified Exchange 2010 Server consultants can help you to evaluate the value of Microsoft Exchange 2010 for your organization and can assist your IT staff to design and execute an affordable migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2000 that will offer fast ROI by improving your workers' efficiency, lowering the cost of hardware and service, simplifying administration, and consolidating your vital communications platforms.

Talk to a Progent Network Support Expert
To see how you can access a Progent network support expert for remote or on-premises expertise in , call 1-800-993-9400 or visit Remote Network Help.














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