For small business networks located throughout the state of Kentucky, Progent's Microsoft and Cisco certified technical experts can deliver phone support and remote troubleshooting to resolve your network problems quickly and affordably. Progent has developed world-class skills, sophisticated utilities, and support databases to diagnose and fix network problems while avoiding the cost and time delays normally associated with onsite technical service visits.

If your Kentucky company is situated beyond the larger metro areas such as Louisville, Lexington, Owensboro, or Bowling Green, your local network systems support choices may be limited in skills, or unavailable during urgent situations. This results in a computer network that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progentís staff of expert network professionals average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a large variety of technical tasks for a diverse range of clients. This means you obtain not only the technical competency needed for the task, but an expert with field proven methods for applying that expertise to assist with cost effective network solutions.

Business Intelligence Reporting and Analytics Consulting and Development
Progentís business information reporting consultants can provide online and onsite expertise to assist your organization with any facet of business intelligence (BI) reporting ranging from troubleshooting or modernizing applications to designing and implementing a comprehensive business intelligence solution. Progent's BI experts can help you to support your current BI environment, assist you to migrate reports from an outdated reporting product to a current solution, and provide as-needed online training tailored to your specific requirements. Progentís business reporting and analytics consultants offer expertise in the leading business intelligence reporting platforms including the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Designer.

Amazon AWS Migration Consulting
Progent's Amazon Web Services (AWS) planning and integration experts offer affordable remote consulting to assist companies to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN access and can show you how to create cloud-centric or hybrid networking models that seamlessly incorporate Amazon AWS resources. Progent offers as-needed consulting or Progent can provide project management outsourcing to help you migrate smoothly to the Amazon AWS platform.

Progent's Online Consulting, Development and Training Services for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants offer a wide variety of online support services to help you to plan, program, test, install, manage, and troubleshoot business applications based on any version of Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to upgrade your existing Excel applications to the newest releases of Excel, support Excel on Apple iOS and Google Android mobile devices, and resolve compatibility problems between different versions of Office Excel. Progent offers as-needed support to organizations looking for a quick solution to a stubborn issue associated with Office Excel and Progent also offers full project management support for upgrading or developing mission-critical applications based on Office Excel. Progent's cost-effective online training classes for Excel can be customized to meet the needs of individuals or groups.

Juniper and NetScreen Consulting and Support
Progent's Juniper-certified network consultants can help your company to design and deploy Juniper Firewall and VPN platforms, optimize and support your infrastructure, and upgrade smoothly from outdated devices to the latest releases. Progent's Junos OS engineers offer expertise with Juniper's premiere network operating system to help your business to streamline the administration and improve the protection of your Juniper VPN appliances, routers, and high-performance switches. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help you manage networks that incorporate a combination of Juniper's software platforms.

MySQL Software Development and Database Administration Consulting
Progent's certified MySQL database management experts offer a variety of affordable services to help companies of all sizes to optimize the strategic value of MySQL. Expertise provided by Progent for MySQL environments cover database administration services, software development, and database migration help.

Easy Sign-on and Billing Structure
Progent has made it easy to become a client. Progent requires no complex contracts, no minimum commitment, no retainer fees, and no minimum job fee for services delivered during normal working hours. All support time is documented in detail and billed to the actual minutes used. By-the-minute invoicing avoids situations where customers are charged big bucks for quick fixes. Your company is billed exclusively for the support you get.

MS Project Server Setup and Support
Progent's certified Microsoft Project Server and Project Online consultants offer advanced online and onsite support for Microsoft Project Server and for Microsoft products that work in conjunction with Microsoft Project Server. Services offered by Progent include Microsoft Project Professional and Project Web App integration, SharePoint Server 2013 planning and deployment, SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 integration, Exchange Server 2010 management,Office Excel and Office 365 Excel application support, plus Office PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE consultants to help you to enhance your environment to accommodate local, branch, at-home, and mobile users so that they can use Project Server to work together safely and efficiently. Progent's security consultants can help you to adopt and enforce security policies that safeguard sensitive business data without disrupting the efficient exchange of legitimate information.

Security Inventory Assessment for Small Businesses
Progent offers two low-cost service bundles designed to allow small companies to receive a professional network security assessment from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security engineer runs an extensive examination of your network from beyond your company firewall to determine possible risks in the security profile you present to the public. With Progent's Internal Security Inventory Scan, a security engineer runs a system scan from an authorized computer within your company firewall to assess your exposure to internal threats. Both security inventory services are set up and executed from a protected external location.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of IT security professionals. GIAC certifications are acknowledged by companies and government organizations all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide support for any of the security services covered within the GIAC accreditation such as auditing network security mechanisms, incident handling, traffic analysis, web services security and security information and event management (SIEM) solutions for compliance with regulatory requirements for reporting events.

Progent's Consulting and Training Support for Office Desktop and Office 365
Progent's Office and Office 365 consultants can assist businesses to incorporate Microsoft Office desktop and Microsoft Office 365 apps including Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless solution that offers quick ROI and promotes better business outcomes. Progent can assist your company to interface Office or Office 365 applications with one another and with additional core Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server. Progent can also assist you resolve compatibility problems with different versions of Microsoft Office desktop and offers live online Microsoft Office and Office 365 training to individuals or teams.

Data Backup/Restore Consultants
Progent's backup engineers can provide support for a broad array of utilities and technologies that provide solutions for protecting Windows, Mac, and Linux/UNIX servers and desktops as well as laptops and smartphones. Progent can provide consulting support for all major data protection products such as Acronis Backup and Recovery, Altaro VM Backup, Barracuda Backup and disaster recovery, Backup Exec, BackupAssist, CrashPlan, DoubleTake Availability, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can assist your company to design, enhance, or troubleshoot backup solutions for a variety of environments including on-premises, edge to datacenter, cloud, or a mix.

Microsoft Exchange 2013 Upgrade Support
Progent can provide comprehensive Exchange Server 2013 migration consulting services including ROI analysis, end-to-end project management, site prep, specification of all new software licenses and equipment required, preparing your Active Directory (AD) forest and its domains to work optimally with your Exchange Server 2013 environment, designing DAGS that deliver maximum availability to your Exchange mailboxes, system testing at a client's location or at Progent's test lab, setting up temporary coexistence between Microsoft Exchange Server 2013 and older versions of Exchange Server, deployment of the production Exchange environment, decommissioning the old servers, and training for customer's IT staff and end users.

One-stop Shopping for Comprehensive Computer Network Support Services
Progent can be a one-stop solution for the majority of IT support requirements for businesses. While concentrated on supporting products from Microsoft and Cisco, Progent engineers regularly install, configure, and maintain products from leading hardware and software vendors such as Check Point, WatchGuard, and SonicWALL. Progent also offers expertise for Apple OS X and Apple IOS technology, Linux technical help, Citrix Systems consulting, and Juniper integration.

Talk to a Progent Network Consultant
To see how to contact a Progent network support expert for remote or on-premises support in , call 1-800-993-9400 or go to Online Computer Support.














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