Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were once among the most popular solutions for maintaining mobile access to email, scheduling, web programs, and other critical business data. Progent can provide Kansas City, Missouri businesses the expertise of BlackBerry-certified experts who can help organizations to manage their BlackBerry environments or transition efficiently to a modern mobile platform.

As the sophistication of small company IT technology has expanded, and as the demand for world-class security, reliability, and recoverability has become the norm for organizations regardless of size, successful deployment and maintenance of BlackBerry technology has become increasingly challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and shared databases, small businesses often turn to outside support professionals who offer expertise in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to plan, manage, and repair BlackBerry solutions economically and effectively, eliminating the necessity for an internal BlackBerry solutions expert and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, coupled with Progent's proven remote support model, gives small companies an economical solution for integrating RIM BlackBerry products seamlessly into their information system.

Progent's consultants can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined management tools so you can track and control BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and thoroughly.

Consulting Expertise for BlackBerry Enterprise Server
RIM's advanced platform for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool enables Microsoft Exchange, Domino, or Groupwise users to transmit and receive emails that are encrypted in transit to provide optimum data protection. BlackBerry Enterprise Server also simplifies a broad selection of critical management jobs that span from smartphone setup and updates to wireless security and fault tolerance.

RIM BlackBerry Enterprise Server Configuration Support

Progent's BlackBerry-certified consultants can assist you to use RIM BlackBerry Enterprise Server to do routine tasks like:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Upgrade BlackBerry device software wirelessly
  • Control client configurations with BES Server's extensive library of IT policies

Progent's BlackBerry-qualified consultants can also assist your company to use BlackBerry Enterprise Server to implement important procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Install and manage BlackBerry's fault-tolerant architecture based on VMware
  • Install BlackBerry devices remotely
  • Set specialized management roles
  • Automatically track and report on the health of your BlackBerry solution

Progent's Online BlackBerry-Qualified Consulting Services is Quick and Economical
For businesses in Kansas City, Missouri who want quick and affordable access to a certified RIM BlackBerry consultant, Progent offers effective remote assistance from a seasoned network support staff who have provided network solutions to companies in each state in the country. (Refer to Progent's client testimonials.)

Remote support avoids travel expense and allows consultants to fix problems quickly, so you minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in all BlackBerry technologies and offer expert help in areas such as resolving synchronization issues, setting up BlackBerry Enterprise Server (BES), and creating a secure, high-availability network infrastructure for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, troubleshoot, and document a wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology requirements analysis, system architecture, deployment strategy and implementation, performance optimization, design of a fault-tolerant architecture, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to create a mobile wireless solution that fits within your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to determine which administration approach and hardware products meet your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make informed choices about options for software editions, server hardware and mass storage, network design, and application configuration.

To optimize network protection, Progent's BlackBerry expert can assist your company to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-qualified security specialists to perform company-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and delete BlackBerry device clients on Exchange and Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange Server data flow, generate, edit, and assign WLAN and VPN configurations, set up SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Specialist
If you wish to ask Progent about professional expertise for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.
















© 2002- 2019 Progent Corporation. All rights reserved.