Enterprise-class Online Consulting Services for BlackBerry Technology
BlackBerry Remote Integration HelpSafe and uninterrupted connectivity from smartphones to collaborative messaging platforms like Exchange Server, Lotus Domino, or Groupwise is now mandatory for businesses of any size who want to optimize competitiveness. RIM's BlackBerry smartphones and the BlackBerry BES Server are among the premiere technologies for building and managing mobile connectivity. But, maintaining efficient BlackBerry environments has become challenging due to the sophisticated tools available to meet the requirement for enterprise-class protection and non-stop operation. Progent's BlackBerry qualified engineers are expert at providing online consulting and support expertise for BlackBerry systems, reducing support costs and resolving issues faster than is feasible with traditional on-site consulting.

Progent has a large team of remote engineers certified to maintain networks that include products from all popular vendors. (Refer to technical certifications of Progent's consultants.) Progent's Cisco-certified CCIE network engineers can help your company to manage challenging problems with your network environment. Progent's Apple certified support staff can assist you to interface Macintosh computers with your wireless connectivity solution and can provide expertise with iPhone integration. Progent's Linux specialists can offer assistance for managing servers based on various implementations of Linux such as RedHat, SUSE Linux, Debian-GNU, CentOS, Ubuntu Linux, Mandriva Linux, PCLlinuxOS, fedora Linux, and Gentoo. This breadth of practice areas permits Progent to offer a convenient source for all consulting support needed in mixed-platform environments and eliminates the finger-pointing that small businesses commonly encounter when trying to find computer help.

Progent's information technology security consultants have been awarded top security accreditations including Certified Information Systems Auditor (CISA) and Information System Security Architecture Professional. Progent's world-class security experts can help you make smart choices in selecting from the many options available with configuring BES Server and can also create and validate a corporate-wide security strategy that makes sense for your business. Progent's security services for small companies include a pair of economical security penetration scanning service bundles that allow small businesses to receive an impartial network security evaluation from a Progent security consultant to uncover possible weaknesses in the security profile you expose on both sides of your security perimeter.

BlackBerry Enterprise Server Consulting Help
The BlackBerry BES Server offers companies a single and safe source for incorporating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to connect to Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for applications like calendars, contact lists, tasks, notes, and specialized business programs. Due to BlackBerry Enterprise Server integration with Exchange, mobile workers carrying BlackBerry handsets can have effortless connectivity with Exchange messages as well as to instant messaging-capable applications through Microsoft Communications Server and Microsoft Lync Server 2010 support.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-qualified engineers can show you how to plan, deploy, and support BlackBerry Enterprise Server so that you maximize the efficiency of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the expense of supporting mobile workers.

Progent's Remote BlackBerry-Qualified Support is Fast and Affordable
For companies in Kansas City, Missouri who want quick and affordable help from a certified BlackBerry consultant, Progent offers efficient online help from a veteran support team who have provided IT solutions to companies in every state in the U.S. (See Progent's customer testimonials.)

Remote support avoids travel expense and lets engineers solve technical issues rapidly, allowing you to reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry solutions and can provide professional support in fields such as troubleshooting synchronization issues, setting up BlackBerry Enterprise Server (BES), and creating a secure, fault-tolerant network architecture for BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry ConsultingA Progent BlackBerry Certified Support Specialist can help your company to carry out common support operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, editing user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned experts can also help you to troubleshoot a wide array of issues concerning synchronization, handset recognition, email reconciliation, web browsing, wireless connections, IM, workstation application installation, and Desktop Redirector.

As a top innovator in delivering countrywide remote technical assistance for small office networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support expenses low and, by handling issues quickly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology needs analysis, solution architecture, roll-out planning and implementation, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to design a mobile wireless solution that meets your information technology budget and supports your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, assist you to decide which management model and equipment meet your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions about options for software versions, processors and mass storage, network topology, and application set up.

To maximize system protection, Progent's BlackBerry-certified consultant can help your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security specialists to run network-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry environment.

Call or Email Progent to Get Help from a BlackBerry-Qualified Professional
If you wish to ask Progent about technical assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.
















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