World-class Online Consulting and Support Expertise for BlackBerry Technology
BlackBerry Remote Configuration HelpSafe and reliable connectivity from mobile phones to collaborative messaging systems like Exchange Server, IBM Lotus Domino, or Groupwise is now a necessity for companies of any type who want to maximize productivity. Research in Motion's BlackBerry smartphones and the BlackBerry Enterprise Server (BES) are among the premiere solutions for building and managing mobile communications. However, maintaining productive BlackBerry systems has become complex due to the advanced mechanisms that exist to meet the demand for enterprise-class security and non-stop operation. Progent's BlackBerry certified consultants are experienced at providing remote consulting expertise for BlackBerry environments, reducing service expenses and taking care of issues more quickly than is feasible with traditional on-premises service providers.

Progent has a seasoned group of remote engineers certified to maintain networks that include products from all popular vendors. (See technical certifications of Progent's engineers.) Progent's Cisco-certified CCIE engineers can help your company to resolve challenging problems with your network environment. Progent's Apple qualified experts can assist you to integrate Macintosh computers with your wireless connectivity environment and can provide expertise with iPhone and iPad integration. Progent's Linux engineers can offer assistance for supporting application servers powered by all leading distributions of Linux including RedHat Linux, SUSE Linux, Debian-GNU, CentOS Linux, Ubuntu Linux, Mandriva, PCLlinuxOS, fedora Linux, and Gentoo Linux. This range of support skills permits Progent to offer a convenient solution for all IT support needed in multi-vendor environments and eliminates the blame game that small organization commonly confront when trying to find computer support.

Progent's IT security consultants have earned top security certifications such as GIAC and Certified Information Systems Security Professional (CISSP). Progent's world-class security professionals can help you make smart choices in selecting from the many options available with configuring BES Server and can also create and validate a corporate-wide security environment that makes sense for your business. Progent's security consulting services for small businesses include a pair of low-cost security penetration scanning service packages that enable small companies to get an independent security evaluation from a Progent security consultant to uncover possible risks in the security posture you present inside and outside your security perimeter.

BlackBerry Enterprise Server (BES) Technical Support
The BlackBerry Enterprise Server gives businesses a centralized and safe source for incorporating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry Enterprise Server enables wireless BlackBerry clients to connect to Microsoft Exchange, Lotus, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to ensure data consistency for collaborative programs like calendars, contact lists, to-do lists, IM, and custom business programs. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange Server, mobile workers with BlackBerry handsets have effortless connectivity with Exchange messages and to IM-aware software via Microsoft Office Communications Server and Microsoft Lync Server support.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-qualified consultants can show you how to plan, deploy, and maintain BlackBerry BES Server so that you optimize the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the expense of maintaining a mobile workforce.

Expert RIM BlackBerry Consulting Services Available Online from Progent
Progent's authorized RIM BlackBerry engineers are available by phone to deliver prompt technical help to businesses in the Kansas City area or throughout the state of Missouri. Progent's seasoned online consulting team has helped IT organizations solve computer problems and cut support costs in every state in the United States and established a large following of satisfied clients. (Refer to Progent's customer testimonials.)

Progent can provide remote assistance for a wide selection of technologies related to RIM BlackBerry software and devices including synchronization, configuration with Microsoft Exchange, setting up BlackBerry BES Server, and improving wireless security. Important RIM BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can help you to carry out common technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, changing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's certified service professionals can in addition assist you to troubleshoot a broad range of issues associated with synchronization, handset recognition, email consistency, web browsing, wireless connections, IM, workstation software installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote support for small company networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless technical support costs low and, by resolving issues quickly, improves the efficiency of your BlackBerry users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology needs assessment, system design, roll-out planning and implementation, performance optimization, design of a fault-tolerant environment, information backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to create a wireless system that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration model and equipment meet your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed choices concerning options for software versions, server hardware and mass storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry consultant can help your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to perform network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent to Get Assistance from a BlackBerry-Certified Professional
If you wish to ask Progent about engineering assistance for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.

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