Overview of Progent's Support Expertise for BlackBerry Solutions
BlackBerry Consulting ServicesMobile connectivity to messages, contacts, calendars, and the web is a vital capability of information systems for businesses of all sizes. BlackBerry smartphones are among the most powerful devices for achieving anywhere, anytime communications. But the infrastructure needed to accommodate BlackBerry smartphones has become steadily more complex as the insistence on non-stop operation and and air-tight security has heightened. Progent's BlackBerry certified consultants specialize in delivering small businesses world-class network expertise and troubleshooting services that are affordable and efficient.

As a Microsoft Gold Partner with years of background consulting on Microsoft Exchange, Progent's consultants can provide in-depth expertise for incorporating BlackBerry and Microsoft products by offering support services like Microsoft Exchange 2010 Server consulting and by delivering complementary support services like Microsoft Lync Server 2010 deployment and Microsoft Office Communications Server consulting to manage Instant Messaging and rich presence. Progent's MS SQL Server 2016 integration consultants and MS SQL Server 2014 consultants can set up and repair your SQL system to operate efficiently with BES Server, and Progent's Microsoft Data Protection Manager experts can assist your company to develop archiving and recovery procedures to guard your data and minimize productivity loss in the event of a breakdown of your messaging system.

Progent also maintains a large team of Cisco certified CCIE network consultants who are available online to offer expert support for architecting and troubleshooting your network infrastructure so it accommodates your BlackBerry system with a high degree of resilience, expandability, security, and maintainability. Cisco Certified Internetwork Experts are highly-qualified network gurus who earn this top-level status only by completing intense testing by Cisco. CCIEs are able to handle even the most complex problems associated with network architecture, setup, troubleshooting, and maintenance.

BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry Enterprise Server offers companies a centralized and safe source for incorporating BlackBerry wireless devices into their messaging, groupware, and software application infrastructure. BlackBerry BES Server allows wireless BlackBerry users to access Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to ensure consistent information for collaborative programs like schedules, address books, tasks, IM, and custom business programs. Thanks to BlackBerry Enterprise Server support for Exchange, mobile workers carrying BlackBerry handsets can have effortless access to Exchange email as well as to instant messaging-capable software via Microsoft Office Live Communications Server and Lync Server support.

BlackBerry Enterprise Server Support

Progent's BlackBerry-certified engineers can help you design, implement, and maintain BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the expense of supporting mobile workers.

Professional RIM BlackBerry Consulting Services Offered Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible by phone to provide prompt assistance to companies in the Kansas City region or throughout the state of Missouri. Progent's experienced online consulting experts have helped businesses resolve computer problems and reduce support expenses in each state in the country and built a large base of satisfied customers. (See Progent's client testimonials.)

Progent offers remote consulting support for a broad selection of technologies associated with RIM BlackBerry products such as synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Important RIM BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can assist your business to carry out basic technical operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters, changing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified experts can in addition assist your business to troubleshoot a broad range of problems concerning synchronization, device detection, email consistency, web access, mobile connections, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide remote support for small company networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile technical support costs at a minimum and, by dealing with problems promptly, optimizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures including resolving enterprise activation issues, adding and removing BlackBerry device users, setting activation passwords, implementing wireless software installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also assist you to use management software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and assist you to define and install sensible security configurations.

Progent's Microsoft-certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry consultant offers support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry device users on Exchange and Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and IM, deploy access control lists, control Microsoft Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network needs assessment, system architecture, installation planning and implementation, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to design a mobile wireless environment that meets your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry Enterprise Server, help your organization to determine which administration approach and hardware products match your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning options for software versions, processors and storage, network design, and application set up.

To optimize network security, Progent's BlackBerry-certified expert can help your company to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to run company-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry solution.

Contact Progent to Get Support from a RIM BlackBerry-Certified Expert
In order to contact Progent about professional help for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.

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