For office networks located throughout the state of Louisiana, Progent's Microsoft and Cisco certified technical experts can deliver remote phone help and troubleshooting to solve your network troubles fast and affordably. Progent has developed enterprise-grade skills, software tools, and support knowledge bases to diagnose and repair network problems while avoiding the expense and time delays associated with onsite technical service dispatches.

If your Louisiana company is located outside of the larger metro areas such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your local network support options may be limited in technical expertise, or not available during an emergency. This results in a network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progentís staff of field proven network engineers average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a extensive variety of technical tasks for a varied range of clients. This means you get not just the technical expertise needed for the job, but a consultant with proven methods for applying that expertise to provide efficient network solutions.

Design and Deployment Support for Meraki Cloud-managed Wireless APs
Progent's Meraki wireless AP experts provide online and on-premises support to assist organizations of all sizes to plan, deploy, maintain, expand or troubleshoot Wi-Fi systems that include Cisco Meraki cloud-managed APs. Progent can assist you to configure and support Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology including switches, routers and ASA firewalls to build a cohesive ecosystem that delivers the same access, performance, security compliance, manageability and availability for wired and wireless users regardless of their mobility or device. (Check out Cisco Meraki switches configuration and management.)

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can help organizations to configure Progent's ProSight Email Guard Security Gateway to enforce specified content security policies for scanning the content of outbound email messages and attachments and blocking users from sending confidential or unauthorized data or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help avoid reputation loss and keep in compliance with industry security standards and regulatory mandates like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Read about the complete ProSight portfolio of value-priced network monitoring and management services for small and mid-size businesses.

Best Practices Applied by Expert Engineers
Many organizations situated away from areas with plentiful network consultants utilize less qualified or unseasoned local resources for critical computer network support services. This can result in a system that is undependable or unproductive. Progentís team of Microsoft and Cisco certified engineers average more than a decade of hands-on industry background, in the trenches of IT support, performing an extensive range of information system services for a broad mix of customers. This means that with Progent you get not only expert technical skills, but an engineer who follows computer industry leading practices in applying those skills to resolve actual business system issues successfully and in a consistent fashion.

Examples of Online Support Services Offered by Progent for Cisco Routers
Some of the common online Cisco router consulting services offered by Progent's certified Cisco experts are configuring domain name, DHCP, routing maps, T1, and user accounts; configuring iBGP and HSRP, aggregate routing, static or BGP to EIGRP redistribution, and ECN gateways; reviewing NAT configurations, routing configuration, and BGP peering arrangements; updating router's IOS image; validating failover; troubleshooting VPN tunnel problems; making a network diagram and documenting router setup; plus policy and redundancy planning.

Microsoft Dynamics NAV Consulting
The most recent version of Microsoft Dynamics NAV ERP offers powerful new features including specialized Role Centers, enhanced BI and reporting options, and advanced workflow support. Progent's Dynamics NAV consulting experts offer software development, integration and troubleshooting services to help you to benefit from MS Dynamics NAV. Progentís consultants can help you to integrate Microsoft Dynamics NAV ERP software to additional systems and applications. Also, Progent can help your organization to create and analyze databases so you can enhance your knowledge of your operations, attract additional customers, expand your sales strategies, and form successful alliances.

Online Consulting for Windows Server 2008 R2
Microsoft Windows Server 2008 R2 represents a major advance in making IT networks more protected and fault tolerant, simpler to virtualize and manage, faster, and able to offer a better platform for web publishing. Progent's Microsoft Gold-certified Windows Server 2008 engineers can provide expert, cost-effective remote consulting to help your business benefit fully from the improvements built into Microsoft Windows Server 2008 R2 by delivering consulting, tech support, training, management, network monitoring, and security engineering services.

Planning and Support Expertise for System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network monitoring and management products and is intended to offer a unified mechanism for configuring and managing virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of all sizes with all facets of designing, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, help you upgrade efficiently from older versions of Virtual Machine Manager, design processes for creating and installing VMs and hosts, design fault-tolerant scale-out clusters, integrate your datacenter resources with public clouds, set up virtual switches, develop and refine PowerShell scripts, and assist you to evaluate the strategic business benefits of new technologies such as Storage Replica and Host Guardian Service. Progent's certified hypervisor experts can provide advanced Windows Hyper-V consulting and VMware vSphere expertise.

Cisco VoIP Phone and IP Video Phone Integration and Support
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's consultants can also assist you to integrate your IP phones with Unified CM, originally known as CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, solving QoS, setting up SIP trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server clustering and Cisco SRST solutions for high availability.

Network Consulting Services for Small Governments and School Districts
Progent has extensive experience providing a broad range of online network consulting and emergency troubleshooting services to local governments and school districts across the U.S. Progent is among the pioneers in providing advanced remote IT support and has provided IT support to organizations in every state. Progent's online IT consulting for local governments saves travel expenses and solves issues faster than on-premises support.

Progent's Consulting Services for SQL Server 2014
SQL Server 2014 includes significant enhancements in critical areas including performance, availability, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates seamlessly with all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft Gold-certified SQL Server 2014 consultants can deliver efficient online and on-premises services including planning, deployment, management, troubleshooting, and application development services to help businesses of any size to realize maximum business value from their SQL Server 2014 investment. If you are already using Microsoft SQL Server 2014, Progent can assist you to carry out a smooth upgrade to SQL Server 2016.

Spam/Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security vendors to deliver web-based management and world-class security for your email traffic. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email that originates and ends within your corporate firewall. Find out about Progent's entire ProSight family of value-priced network monitoring and management services for small businesses.

Microsoft Dynamics GP Programming and Support
Progent can provide a MS Dynamics GP technical expert to assist you to maintain and improve your Microsoft Dynamics GP-powered business information solution. Progent can also assist you to plan and implement a smooth Great Plains upgrade from a legacy accounting package so that you preserve your data, enhance your protection, improve your reporting and analytics, leverage Microsoft Office compatibility, and reduce business disruption by planning and adhering to an efficient upgrade strategy.

Design, Integration and Support Expertise for Microsoft System center 2012 R2
Progent's System Center consultants have more than 15 years of background integrating, maintaining and fixing the key platforms that make up Microsoft System Center and can help you to plan, deploy, maintain, and fix your Microsoft System Center solution to maximize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent also can provide System Center 2016 migration consulting to help your organization to move to the current edition of Microsoft System Center from a previous release or from another datacenter management solution to provide the benefits of enterprise-class provisioning, management automation, security, plus datacenter and critical application availability and performance monitoring.

Cisco Unified Messaging and Collaboration Consulting
Progent offers remote or onsite help from a Cisco Certified Internetwork Expert (CCIE) consultant to help your business to plan, install, administer and troubleshoot unified communications networks that incorporate Cisco Unified Communication technology in a local, cloud-centric, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have extensive experience helping companies of all sizes to build collaboration solutions by providing expert services such as Unified Communications Manager and CallManager system design and deployment, IP voice and video phones setup, and wireless IP phone deployment. Progent's consultants can help you with Cisco's extensive portfolio of UC applications such as Cisco Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Unified Contact Center Express, and Unified Attendant Console.

Progent's Consulting and Training Support for Office Word and Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a broad range of economical remote support services to help you to maintain your legacy Microsoft Office Word environment or assist you to move to a current release of Microsoft Office Word. Services available from Progent's experts include VBA software development, isolating and resolving compatibility problems between various versions of Office Word, interfacing Office Word with different Microsoft Office apps like Office Excel and Outlook or with third-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone and tablet integration, and online Microsoft Office Word training sessions tailored for your special requirements.

Collaborative Approach to Service and Technical Issue Escalation
Computer networks have grown ever more sophisticated. At the same time, most small office networks incorporate software and hardware from many different suppliers. All this makes computer integration and support increasingly difficult. It is unfeasible for even the most capable individual to have deep familiarity in all aspects of computer technology, or broad hands-on experience in the enormous range of brands, models, and revisions that small companies include in their IT networks. Progent utilizes a collaborative approach to network consulting and depends on application specialists to bring in-depth skills when necessary to fix complex problems effectively, at the lowest cost to your company.

Talk to a Progent Network Support Expert
To find out how to get in touch with a Progent network consultant for online or on-premises assistance in , phone 1-800-993-9400 or visit Online Network Help.














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