For business networks located within the state of Louisiana, Progent's Microsoft qualified technical team members can deliver remote phone assistance and remote troubleshooting to solve your network systems troubles quickly and cost effectively. Progent has acquired enterprise-grade expertise, sophisticated tools, and support databases to diagnose and repair computer network problems while avoiding the expense and time delays normally associated with on-site technical service dispatches.

If your Louisiana business is situated beyond the larger metropolitan areas such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your local computer support options may be limited in technical expertise, or not available during urgent situations. This results in a network that is unusable or causing productivity loss due to technical problems persisting for too long. Progentís group of field proven network consultants average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a broad range of customers. This means you obtain not just the technical competency needed for the task, but an expert with proven methods for applying those skills to assist with efficient network solutions.

Progent is a Microsoft-certified Partner
Because Progent is a Certified Partner for Microsoft, every Progent network consultant has access to the technical and training resources required to deliver the best information technology support available. Progent's IT outsourcing, Help Desk, Office 365 integration support, and application programming services permit small business customers to benefit from the broad array of knowledge associated with the IT departments of large organizations without the high cost and distraction of building and managing a large in-house support team.

ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring (ASM) endpoint protection service incorporates next generation behavior-based analysis tools to guard endpoints and physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a unified platform to address the complete malware attack lifecycle including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats. Read more about the complete ProSight series of affordable managed services for small and mid-size organizations.

World-class Cisco Help from Expert CCIE-certified Engineers
Progent is the leading source of easy, quick, and affordable access to Cisco CCIE support professionals. CCIEs are recognized networking gurus who are awarded this top-level classification only after thorough testing by Cisco. CCIEs are able to resolve even the most complicated issues surrounding network planning, deployment, repair, and support. Progentís CCIE consultants work intimately with Cisco engineers in identifying issues with Cisco's IOS software and devising workarounds or acquiring software updates to correct problems. Progent offers quick contact with a CCIE by telephone so you can get immediate help for complex network problems that are affecting business productivity but are outside the scope of your local network service providers.

NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or on-premises NetApp SAN consulting support for NetApp's entire line of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN storage technology supported by Progent include system architecture, cloud integration, virtualization, migrations, transparent updates, system management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to take care of problems with NetApp SAN deployments quickly and affordably following best practices.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection consultants can help businesses to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content policies for monitoring the content of email messages and attachments and blocking users from sending sensitive or unauthorized information or spam. ProSight Email Guard's email content filtering solutions can also help your business avoid reputation loss and stay compliant with industry privacy standards and government requirements such as HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Find out more about the complete ProSight line of affordable network management outsourcing services for small organizations.

In-depth Experience with Microsoft's Popular Server Software
Progent's staff of computer network consulting experts can help large enterprises to plan, set up, and manage major rollouts of key Microsoft technologies by offering support like Microsoft Active Directory design, MS Exchange Server 2016 migration, Exchange 2013 integration, Exchange Server 2010 maintenance, SharePoint Server 2013 design and installation, Microsoft Skype for Business planning and deployment consulting and Lync Server 2013 integration, plus Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 application development. Progent has helped some of the world's largest organizations to integrate solutions based on Microsoft products and offers branch office technical assistance for enterprises with branch offices in Silicon Valley and the San Francisco Bay Area or major cities across the United States.

Simple Sign-on and Pricing Structure
Progent's simplified by-the-minute billing model has no complex contracts, retainers or hidden fees. Many competitors have minimum billable time or other extra charges that increase service. For remote support from Progent during normal business hours, you only pay for the actual time spent working on your issue. If it only takes ten minutes to fix your problem, then you are only billed for ten minutes. For advance scheduled on-site service work booked more than 24 hours in advance, you are charged exclusively for the time when a Progent expert is actually onsite solving your problems. Just Progent's value priced by-the-minute rate. For urgent same-day on-site service calls, you may have to pay for our consultant's travel time, but not a higher emergency rate. Since Progent maintains a large pool of engineers located throughout the entire San Francisco Bay Area service territory, an available consultant is typically close by to help. Progent can in addition dispatch on-premises service to the majority of zip codes in the U.S. within one business day of answering a service call. Progent's remote technical support team has provided assistance to small companies in every state (See Progent's nationwide testimonials.)

Progent's Consulting and Training Support for Office Word and Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word consultants offer a broad range of economical remote consulting services to help your organization to manage and troubleshoot your legacy Microsoft Office Word solution or help you to upgrade to a newer release of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, identifying and fixing compatibility problems between different releases of Office Word, integrating Word with other Microsoft Office apps like Excel and Outlook or with third-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, and smart phone and tablet integration, and online Office Word training sessions tailored for your special requirements.

Planning, Deployment and Support Expertise for Microsoft System center 2012
Progent's Microsoft System Center 2012 consultants have over a decade of background integrating, supporting and troubleshooting the core components that make up Microsoft System Center and can assist you to design, install, support, and repair your Microsoft System Center ecosystem to maximize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent also can provide System Center 2016 migration consulting to help you to move to the latest edition of Microsoft System Center from a previous release or from a third-party datacenter management solution to provide the benefits of best-in-class deployment, automation, security and compliance, plus datacenter and critical application performance monitoring.

Migration Consulting Support for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 migration experts can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Remote and onsite evaluation and migration support for Windows 10 offered by Progent's experts include Return on Investment estimates, project supervision, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile management, telecommuter access, data and identity security, streamlined deployment and management, network infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support staff and end users, and ongoing consulting support.

ProSight WAN Watch Network Infrastructure Management
ProSight WAN Watch network infrastructure management service makes it easy and inexpensive for small and mid-sized businesses to diagram, monitor, reconfigure and troubleshoot their connectivity hardware like routers, firewalls, and load balancers plus servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always updated, captures and displays the configuration of virtually all devices on your network, tracks performance, and generates notices when problems are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating appliances that need critical software patches, or identifying the cause of performance bottlenecks. Learn more about the entire ProSight line of low-cost network management outsourcing services for small and medium-size organizations.

Get in Touch with a Progent Network Support Expert
To find out how you can contact a Progent network consultant for remote or onsite assistance in , call 1-800-993-9400 or visit Remote Network Help.














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