Enterprise-class Remote Support Services for BlackBerry Environments
BlackBerry Remote Configuration AssistanceSecure and dependable connectivity from smartphones to messaging platforms like Exchange Server, IBM Lotus Domino, or Groupwise has become mandatory for companies of any size who wish to optimize competitiveness. RIM's BlackBerry devices and the BlackBerry BES Server are some of the most popular technologies for enabling and managing wireless connectivity. However, supporting efficient BlackBerry systems has become challenging due to the sophisticated tools that exist to meet the requirement for enterprise-class protection and non-stop operation. Progent's BlackBerry qualified consultants are experienced at providing remote support services for BlackBerry environments, reducing service costs and taking care of problems more quickly than is possible via conventional on-site service providers.

Progent maintains a large team of online consultants certified to support networks that incorporate products from all popular suppliers. (Refer to industry certifications of Progent's consultants.) Progent's Cisco-certified CCIE network engineers can assist your company to manage challenging problems with your infrastructure. Progent's Apple certified specialists can help you to interface Macs with your wireless communications solution and can provide expertise with iPhone and iPad integration. Progent's Linux specialists can offer help in managing servers based on various versions of Linux including RedHat Linux, SUSE Linux, Debian-GNU, CentOS, Ubuntu, Mandriva Linux, PCLlinuxOS, fedora, and Gentoo. This breadth of expertise permits Progent to offer a convenient source for all IT assistance required in mixed-platform networks and eliminates the finger-pointing that small businesses commonly encounter when looking for computer help.

Progent's IT security engineers have earned prestigious security credentials such as Certified Information Security Manager (CISM) and Information System Security Architecture Professional. Progent's enterprise-class security professionals can help you make smart choices in selecting from the many options available with configuring BES Server and can also create and validate a corporate-wide security environment that makes sense for your business. Progent's security consulting services for small businesses include a pair of low-cost security vulnerability testing service bundles that enable small businesses to get an independent network security evaluation from a Progent security engineer to uncover possible weaknesses in the security posture you present inside and outside your firewall.

BlackBerry Enterprise Server (BES) Technical Support
The BlackBerry BES Server gives businesses a single and secure mechanism for integrating BlackBerry wireless devices into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry users to connect to Microsoft Exchange, Lotus, or Groupwise email and to synchronize BlackBerry devices with workstations to achieve up-to-date information for applications such a schedules, address books, to-do lists, notes, and custom business software. Due to BlackBerry Enterprise Server support for Microsoft Exchange Server, users with BlackBerry handsets have push-based connectivity with Exchange messages as well as to IM-aware software via Microsoft Live Communications Server and Lync Server integration.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-qualified consultants can assist you to design, deploy, and troubleshoot BlackBerry BES Server so you can maximize the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and lower the expense of maintaining mobile workers.

Progent's Remote BlackBerry-Certified Consulting Services is Quick and Economical
For companies in Las Vegas, Nevada who need fast and economical help from a qualified RIM BlackBerry consultant, Progent offers effective online assistance from a veteran network support team who have provided IT solutions to organizations in each state in the country. (See Progent's customer testimonials.)

Remote support avoids travel costs and enables specialists to solve technical issues rapidly, so you minimize lost productivity. Progent's BlackBerry specialists have earned accreditations in all BlackBerry technologies and offer expert support in fields such as troubleshooting synchronization problems, deploying BlackBerry Enterprise Server, and creating a secure, high-availability system architecture for RIM BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry engineer has expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to install and delete BlackBerry device users on Microsoft Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System and IM, deploy push and pull access control lists, manage Exchange data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and network requirements assessment, system design, roll-out strategy and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to design a mobile wireless system that fits within your information technology budget and supports your business plans. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management model and equipment meet your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning alternatives for software editions, processors and mass storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry-certified expert can help you to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security engineers to run network-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry solution.

Call or Email Progent for Help from a BlackBerry-Qualified Consultant
In order to ask Progent about professional help for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.

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