Consulting Support Services for Research In Motion BlackBerry Technology
RIM BlackBerry SupportBlackBerry wireless PDAs from Research in Motion are among today’s most successful products for maintaining anytime-anywhere connectivity to email, calendars, web-based applications, and other vital business data. As the complexity of small business networks has expanded, and as the demand for world-class protection, reliability, and disaster recovery has become the standard for businesses of all sizes, successful integration and support of BlackBerry solutions has grown more challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small organizations frequently resort to outside support professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry environments affordably and efficiently, dispensing with the necessity for an internal BlackBerry solutions expert and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-Gold certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient remote support capabilities, provides small businesses a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their information system.

Progent's experts can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft software, configure streamlined administration utilities to help you monitor and control BlackBerry devices throughout your business, define security policies that make sense for your business, develop custom wireless applications, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be recovered rapidly and thoroughly.

Consulting Support Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines administration and support of RIM BlackBerry wireless handsets, offering a single platform for controlling key tasks such as device deployment, upgrades, and retirement and providing a solid infrastructure for data protection and high availability. BlackBerry Enterprise Server delivers transparent integration between Exchange, Novell GroupWise, or Lotus messaging platforms and BlackBerry users and allows wireless synchronization.

BlackBerry BES Server Configuration Help

BlackBerry BES Server features a wealth of security options starting with advanced data encryption of information transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits great flexibility in selecting levels of security to meet the specific requirements of your company's network. Progent's BlackBerry authorized engineers can assist you to choose powerful security features and enable them remotely. Examples of these over-the-air configurable security features include:

  • Lock down a BlackBerry device
  • Erase information from a missing BlackBerry smartphone
  • Disable Bluetooth functionality
  • Activate built-in defenses against malicious attacks

BlackBerry Enterprise Server also offers flexibility in selecting ways to prevent mobile users from loading or running unsecure or prohibited applications. Progent can assist you to choose blocking processes like:

  • Specify exactly what programs are permitted on the device
  • Prevent third-party applications from allocating non-volatile memory on the BlackBerry device
  • Determine what functions external software can access on the smartphone
  • Restrict the types of access external programs running on the BlackBerry smartphone can establish
  • Prevent all third-party software from being installed or run on the smartphone

Professional BlackBerry Consulting and Technical Support Offered Remotely from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to deliver expert assistance to companies in the Las Vegas region or anywhere in the state of Nevada. Progent's seasoned online consulting team has helped IT organizations solve computer issues and cut IT service costs in each state in the U.S. and established a substantial base of loyal clients. (See Progent's client testimonials.)

Progent can provide remote assistance for a wide array of issues associated with RIM BlackBerry products including wireless synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server, and improving mobile security. Important RIM BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and network requirements assessment, system design, roll-out planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to create a mobile wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help you to decide which administration approach and hardware products meet your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about options for software versions, server hardware and mass storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry consultant can help your company to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to run network-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to install and delete BlackBerry device clients on Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy access control lists, manage Exchange data flow, generate, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

Contact Progent to Get Support from a BlackBerry-Certified Professional
If you wish to ask Progent about professional help for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.

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