Enterprise-class Remote Consulting Expertise for BlackBerry Technology
BlackBerry Remote Integration HelpSecure and reliable connectivity from mobile phones to collaborative messaging systems like Exchange Server, IBM Lotus Domino, or Novell GroupWise is now a necessity for companies of any size who want to maximize competitiveness. Research in Motion's BlackBerry devices and the BlackBerry Enterprise Server are some of the premiere technologies for enabling and administering wireless communications. But, maintaining productive BlackBerry environments is increasingly complex due to the sophisticated tools available to meet the demand for world-class security and non-stop operation. Progent's BlackBerry qualified consultants are experienced at delivering online support expertise for BlackBerry environments, reducing service expenses and taking care of problems more quickly than is feasible with ordinary on-premises consulting.

Progent maintains a seasoned group of online engineers qualified to maintain networks that incorporate technology from all major suppliers. (See industry certifications of Progent's engineers.) Progent's Cisco-certified CCIE network engineers can help you to resolve complex problems with your infrastructure. Progent's Apple certified support staff can assist you to interface Macintosh computers with your mobile connectivity environment and can provide help with Apple iPhone and iPad integration. Progent's Linux specialists can offer assistance for supporting servers based on all leading distributions of Linux including RedHat, SUSE Linux, Debian-GNU, CentOS, Ubuntu Linux, Mandriva Linux, PCLOS, fedora, and Gentoo Linux. This range of support skills permits Progent to act as a convenient source for all IT consulting needed in mixed-vendor environments and avoids the finger-pointing that small companies commonly encounter when looking for computer support.

Progent's IT security engineers have earned top security certifications such as CISM and ISSAP. Progent's enterprise-class security professionals can help you make smart choices in selecting from the many options available with configuring BES Server and can also create and validate a corporate-wide security strategy that makes sense for your business. Progent's security consulting services for small companies include a pair of economical security penetration testing service bundles that allow small companies to get an objective network security evaluation from a Progent security consultant to uncover possible risks in the security profile you present inside and outside your security perimeter.

Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for administering big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated software allows Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise users to transmit and receive messages that stay encrypted during transit to provide maximum data protection. BlackBerry Enterprise Server also simplifies a broad variety of crucial administrative tasks that span from BlackBerry setup and upgrades to wireless security and high availability.

RIM BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-qualified engineers can assist you to utilize RIM BlackBerry Enterprise Server to do routine jobs such as:

  • Deploy and manage applications
  • Schedule device, program, and IT policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Control user and group configurations with BlackBerry's extensive library of policies

Progent's BlackBerry-certified consultants can also help your company to utilize BlackBerry Enterprise Server to perform important tasks not supported by the less advanced BES Server Express. These procedures include:

  • Install and support BlackBerry's fault-tolerant infrastructure using virtual servers
  • Deploy BlackBerry devices remotely
  • Establish custom administration roles
  • Automatically track and report on the integrity of your BlackBerry solution

Expert RIM BlackBerry Technical Support Offered Remotely from Progent
Progent's certified BlackBerry engineers are available remotely to deliver expert technical help to companies in the Las Vegas region or anywhere in the state of Nevada. Progent's experienced remote consulting team has helped businesses resolve computer issues and reduce IT service expenses in every state in the country and built a large following of satisfied clients. (Refer to Progent's customer testimonials.)

Progent can provide online assistance for a wide selection of issues related to BlackBerry products such as wireless synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Major BlackBerry credentials awarded to Progent's consulting professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry-certified engineer has expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry device clients on Microsoft Exchange and Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, control Microsoft Exchange data flow, generate, edit, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, troubleshoot, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and network needs analysis, system design, deployment planning and implementation, performance optimization, configuration of a high-availability environment, data backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to design a mobile wireless system that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to support a BlackBerry BES Server, help you to determine which management model and equipment meet your requirements, and analyze your messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software versions, processors and storage, network topology, and application set up.

To optimize system security, Progent's BlackBerry-certified expert can assist your company to select and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-qualified security engineers to perform company-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry environment.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Specialist
In order to contact Progent about professional assistance for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.

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