Urgent Phone Support for Las Vegas UNIX, Linux, or Solaris NetworksFor small and midsize companies in Las Vegas or anywhere in Nevada, Progent offers technical support for networks powered by UNIX or Linux or for networks that feature a combination of UNIX and Microsoft Windows technology. Progent has provided online troubleshooting to companies in every state in the U.S. (Refer to Progent's customer testimonials). In addition, Progent can furnish the consultation Cisco CCIE engineers for complex connectivity issues, plus the services of CISA and CISM-accredited security engineers to handle high-level security architecture and disaster recovery planning.

Progent's remote support engineers represent excellent leverage due to the fact that they have the practical background and the advanced technology to resolve the majority of network issues rapidly. Efficient support reduces immediate expenses since solutions require fewer billable minutes. Remote help also eliminates the expense of dispatching an engineer to your office. Your organization benefits additionally in indirect expenses by reducing or avoiding system outages and associated costs resulting from business discontinuity, disgruntled clients, unproductive employees, and distracted management.

Progent's pricing model for remote support is designed to stretch your IT service dollar. Progent charges on a per-minute basis for phone assistance, so you are charged just for the support that you actually get. In contrast to many remote support organizations, Progent imposes no startup fee or minimum job duration. Progent's per-minute billing unit and clean model for billing do away with scenarios where fast fixes somehow turn into large bills. Progent's skill at handling technical issues quickly translates into your business spending less money.

Progent's Remote Service Technologies
Through years of experience, Progent has developed a collection of customized tools and field-tested processes that allow the highest level of efficiency for online technical support and troubleshooting for small company information networks. Progent provides secure Virtual Private Network support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Protected VPN technology permits the staff of Progent's Technical Response Center to link to your network without breaching system security.

Progent's powerful customer support reporting system maintains detailed histories for the service that Progent's clients have been provided. Progent's authorized consultants have access to the details of all help provided to every customer by every Progent consultant. This archive of trouble tickets and resolutions is structured as an easily searchable internal database that permits Progent's online support professionals to share their knowledge company-wide to ensure that the quality of Progent's support improves over time. Progent's high-level certifications and close relationships with key industry leaders such as Cisco and Microsoft permit access to other vast technical support knowledge bases and allow fast response from manufacturers' internal product engineers with the result that Progent's remote service experts can determine the most efficient solutions promptly.

Start Receiving Online UNIX, Linux, Sun Solaris, or macOS and OS X Technical Help from Progent
To get started with Progent's remote services in Las Vegas or anywhere in Nevada or to learn additional information about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has a critical requirement for IT support, visit Immediate Urgent Support.

Online Technical Support Services Available from Progent
Progent's phone-based consulting engineers possess certified skills in a comprehensive set of disciplines. This broad range of IT skills allows Progent's engineers to tackle practically any crisis likely to crop up in a small business network. Certificates held by Progent engineers in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications owned by Progent technical support consultants include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional, and Design Professional.

To provide assistance to businesses with multi-OS environments, Progent also offers the support of engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager consultants, CISSP network security experts, and CISSP-ISSAP consultants.

Online technical services Offered by Progent to clients in Las Vegas and anywhere in the state of Nevada include:

  • UNIX, Linux, Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and macOS and OS X online consulting services cover a wide range of computer technology such as network architecture, messaging solutions, system and process security, UNIX and Microsoft Windows coexistence, VMware technologies for server hardware economization and easy management, and migration from legacy applications to the latest MS Windows or Linux environments. Progent's team-oriented methodology for resolving technical issues promotes fast escalation, if necessary, to engineers with appropriate expertise to handle complex situations. This expedites repair of critical problems, minimizes lost productivity, and lowers support costs.

    Progent's UNIX/Linux support engineers can offer urgent online help for resolving problems affecting UNIX, Linux, or Solaris systems based on leading versions of UNIX such as:

    Major Linux versions for which Progent offers expertise include:

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Troubleshooting
    Cisco CCIE Consultants for Las Vegas, NevadaThe Cisco CCIE credential is the highest accreditation for network infrastructure consultants, and validates an individual's network technology knowledge at the expert level. Cisco qualified CCIEs know how to resolve even the most complex issues encountered in network design, deployment, management, security, and troubleshooting. CCIEs work with the highest priority with Cisco's internal engineers in analyzing anomalies with IOS network administration utilities and coming up with alternate approaches or locating software patches. CCIEs offer exceptional cost-effectiveness because their depth of expertise enables them to resolve the most intractable problems quickly. In typical cases, less experienced engineers can wrestle for many hours or even days with identical tasks that a Cisco-qualified CCIE can dispose of in a few minutes. Few support organizations make Cisco-qualified CCIEs available to help small and mid-size companies. Progent offers quick phone access to a Cisco CCIE so you can get urgent assistance for severe network infrastructure issues that are crippling worker efficiency but are not within the scope of your local IT support group or consultant. Progent's Cisco CCIE engineers can interface to your environment using the latest remote support technology in order to provide quick, safe, and affordable analysis and remediation. Progent's Cisco-qualified CCIEs can provide assistance with the entire range of Cisco's industry-leading family of infrastructure devices including PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst FWSM modules, secure high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) systems, Catalyst family switches, plus VPN technology.

  • Authorized Windows Experts
    MS Windows Experts for Las Vegas, NevadaProgent's Microsoft-certified online support engineers offer network troubleshooting and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your business the expertise of consulting professionals who can help you with a broad range of technology support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Microsoft Exchange Server 2016 migration, Exchange Server 2013 consulting, Exchange Server 2010 maintenance, SharePoint Server application development, Microsoft Skype for Business planning and deployment support, Microsoft Lync Server 2013 management and Office Communications Server 2007 troubleshooting, Forefront TMG management and ISA Server 2006 migration, SQL Server 2016 migration and programming and Microsoft SQL Server 2014 support, Systems Center Operations Manager network monitoring and reporting, Project Server training, SBS Server consulting, and Windows Essentials cloud integration.

    Progent in addition can deliver a full range of remote desktop support services including Microsoft Windows 7 integration, preparing for to 64-bit desktop software, configuring Microsoft Office 2010, and automating desktop configuration.

  • CISSP and ISSAP Qualified Network Security Experts
    CISSP Certified Network Security Consultants for Las Vegas, NevadaProgent's certified CISM and CISSP security consultants offer a range of security services that can bolster the immunity of your UNIX/Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against attacks or assist you to recover quickly following a serious breach. Security solutions available from Progent include: thorough security analysis using tools such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Netcat; rapid recovery from malicious assaults; integrating firewalls; establishing safe mechanisms for remote and mobile connectivity; guarding your email system against spam and DHA attacks; and initiating round-the-clock proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers advanced online consulting services to help companies of all sizes connect their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and manage hybrid environments that support Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid topologies that combine local IT assets along with public clouds. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background providing high-level consulting services online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Special Support Programs Offered by Progent
Progent offers the skills of seasoned online consulting professionals for special IT projects that small businesses frequently need. Billing charges for ongoing consulting tasks are determined based on the qualifications of the consultants involved. Progent's experience with these important areas of information technology allows customers to complete critical initiatives within budget and on schedule. Progent's project-based online consulting solutions include:
  • Help Desk Call Center Support
    Progent's Help Desk service offerings for small and midsize businesses with networks that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Helpdesk services, and Help Desk consulting. Progent's Help Desk outsourcing services are designed for small organizations who don't have the budget to create an internal Help Desk Call Center but who require fast response from a dependable Help Desk Call Center with professional telephone support as well as the in-depth expertise to escalate complex trouble tickets to advanced consultants.

    Progentís Virtual Help Desk is designed for larger companies and operates as a seamless supplement to your established Call Center organization. Progent's Virtual Help Desk Call Center can operate as an escalation resource to handle complex technical challenges, or be available in hectic circumstances when your ordinary service providers are too busy.

    Progent's Call Center consulting services can aid you in creating an efficient new Call Center or revamping your current one, identifying or customizing Call Center application software to address the particular requirements of your business, or adding occasional phone support staff to reinforce your in-house Help Desk team during unusually busy situations such as software migrations, major upgrades, or rolling out new business software.

    Progent's Help Desk Call Center team of seasoned information technology consultants gives your computer users in Las Vegas or anywhere in the state of Nevada instant contact with a large technical support resource with years of experience offering phone support and remote repair service for computer environments based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Help Desk Call Center recognition as a significant contributor to business success, and Progent's intent is to fix and not merely report network problems.

  • Applications Support: Education, Custom Programming, and Troubleshooting
    Progent's Applications Consulting Group provides phone-based advanced consulting support and training in special business application fields including Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also can deliver expertise, custom development, and education for familiar Microsoft applications including Microsoft CRM, MS Office Project, Office Word, and Microsoft Office Excel. For more information on Progent's expertise, custom development, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.

    Progent's Apple Mac professionals can promote the creative aspect of Apple Mac computing by providing phone-based consulting support and training in graphics, sound, and motion video. Progent's support professionals can provide assistance in a variety of Macintosh creative tools such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with special procedures like capturing or digitizing audio/video or setting up an audio/video production facility.

    Online Network Monitoring Services
    Progent can provide businesses in Las Vegas, or anywhere in the state of Nevada, online network and server monitoring services based on MS Operations Manager network monitoring and reporting, adapted by Progent to suit your business so that your IT support is proactive and automated. By uncovering potential problems before they grow into downtime, automated monitoring can ward off inconvenient and expensive information system failures. Progent can also deploy network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X networks, Windows networks, or systems powered by a mix of operating systems.

How Your Las Vegas Company Can Contact Progent's Remote Service Professionals
To contact Progent about emergency online help with UNIX/Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Urgent Online Support, telephone 1-800-993-9400, or visit Contact Progent.

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