Enterprise-class Remote Consulting Expertise for BlackBerry Environments
BlackBerry Remote Integration SupportSafe and dependable access from smartphones to email systems like Microsoft Exchange, Domino, or Novell GroupWise has become a necessity for companies of any type who want to optimize competitiveness. Research in Motion's BlackBerry smartphones and the BlackBerry BES Server are some of the most popular solutions for building and administering mobile connectivity. However, supporting productive BlackBerry environments has become complex because of the sophisticated mechanisms available to meet the requirement for enterprise-class security and fault tolerance. Progent's BlackBerry certified consultants are expert at delivering online consulting and support services for BlackBerry environments, reducing support expenses and taking care of issues faster than is possible via conventional on-site consulting.

Progent has a large group of online engineers qualified to maintain networks that incorporate products from all major vendors. (See technical certifications of Progent's consultants.) Progent's Cisco-certified CCIE engineers can assist you to resolve complex problems with your network environment. Progent's Apple certified support staff can help you to interface Macintosh computers with your wireless communications solution and can provide expertise with iPhone integration. Progent's Linux specialists can provide assistance in supporting application servers based on all leading implementations of Linux including RedHat, SUSE, Debian-GNU, CentOS, Ubuntu, Mandriva, PCLlinuxOS Linux, fedora, and Gentoo. This breadth of practice areas allows Progent to offer a convenient source for all IT support required in mixed-platform networks and avoids the finger-pointing that small organization commonly encounter when looking for technical support.

Progent's network security consultants have been awarded prestigious security accreditations such as Global Information Assurance Certification and Information System Security Architecture Professional. Progent's world-class security experts can help you make smart choices in selecting from the many options available with configuring BlackBerry BES Server and can also create and validate a corporate-wide security strategy that makes sense for your business. Progent's security services for small companies include two low-cost security penetration scanning service bundles that allow small businesses to receive an impartial network security evaluation from a Progent security consultant to determine potential risks in the security posture you expose inside and outside your firewall.

Consulting Support Services for BlackBerry BES Server
RIM's high-end platform for administering large groups of BlackBerry devices is the BlackBerry BES Server. This powerful tool allows Exchange, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive messages that stay encrypted during transit to ensure maximum security. BES Server also simplifies a broad selection of critical administrative tasks that span from smartphone setup and upgrades to mobile security and fault tolerance.

BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-qualified engineers can help you use RIM BlackBerry BES Server to perform routine jobs like:

  • Deploy and manage applications
  • Schedule device, program, and IT policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Control user settings with BES Server's vast library of IT policies

Progent's BlackBerry-qualified consultants can also help your company to use BlackBerry BES Server to implement key tasks not available with the less advanced BES Server Express. These tasks include:

  • Configure and manage BlackBerry's high-availability infrastructure based on virtualization
  • Install BlackBerry smartphones wirelessly
  • Set specialized management roles
  • Monitor and analyze the integrity of your solution

Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to designing mobile productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, repair, and produce documentation for a wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network needs analysis, system architecture, installation strategy and implementation, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to create a mobile wireless environment that meets your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which administration approach and equipment meet your needs, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices concerning options for software versions, server hardware and mass storage, network design, and application configuration.

To maximize network protection, Progent's BlackBerry expert can help your company to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-qualified security engineers to run network-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email system powered by Exchange. Progent's BlackBerry consultant offers support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to add and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and support storage groups, apply permissions, set up the MDS and Instant Messaging, install access control lists, manage Microsoft Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of settings such as Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Help from a RIM BlackBerry-Qualified Specialist
If you wish to ask Progent about engineering expertise for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.

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