Consulting Support Services for Research In Motion BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless PDAs from Research in Motion are among the most popular solutions for achieving anytime-anywhere access to email, calendars, web programs, and other critical business data. As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the norm for businesses of any size, successful integration and support of BlackBerry technology has become more challenging. To handle areas like security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small businesses often turn to outside consulting professionals who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, dispensing with the requirement for an in-house BlackBerry technology expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's proven online service delivery model, provides small companies an affordable solution for integrating RIM BlackBerry technology seamlessly into their information network.

Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, configure easy-to-use administration tools so you can track and control BlackBerry devices throughout your business, recommend security policies that make sense for your business, customize wireless software, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered quickly and safely.

Integration Support Services for BlackBerry Enterprise Server
RIM's high-end solution for managing large collections of BlackBerry smartphones is the BlackBerry BES Server. This powerful tool enables Exchange, Lotus, or Novell GroupWise clients to transmit and receive messages that are encrypted during wireless transit to ensure optimum data protection. BlackBerry Enterprise Server also simplifies a wide selection of crucial management jobs ranging from smartphone setup and upgrades to wireless security and high availability.

BlackBerry BES Server Configuration Help

Progent's BlackBerry-qualified consultants can assist you to utilize RIM BlackBerry Enterprise Server to perform basic tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Control client settings with BES Server's extensive library of policies

Progent's BlackBerry-certified engineers can also assist your company to use BES Server to perform important tasks not supported by the entry-level BlackBerry BES Server Express. These tasks include:

  • Set up and support BlackBerry's high-availability infrastructure using virtualization
  • Deploy BlackBerry devices wirelessly
  • Set custom administration roles
  • Monitor and report on the integrity of your system

Progent's Remote BlackBerry-Certified Support is Fast and Affordable
For businesses in Lexington-Fayette, Kentucky who want quick and affordable help from an authorized BlackBerry support professional, Progent provides efficient remote help from a veteran support staff who have delivered network solutions to companies in every state in the country. (Refer to Progent's client testimonials.)

Online consulting services eliminates travel expense and enables specialists to solve technical issues rapidly, allowing you to minimize wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and can provide professional support in areas including troubleshooting synchronization problems, deploying BlackBerry Enterprise Server (BES), and creating a secure, fault-tolerant network infrastructure for RIM BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can assist your business to perform basic support functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned service professionals can in addition help your company to troubleshoot a broad array of issues concerning synchronization, handset recognition, email consistency, web browsing, mobile connectivity, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide remote technical assistance for small office IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry support costs low and, by solving problems quickly, optimizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and remove BlackBerry device users on Exchange and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and manage storage groups, configure permissions, install the MDS and Instant Messaging, deploy access control lists, control Exchange Server data flow, generate, edit, and apply WLAN and VPN configurations, implement SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, troubleshoot, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and network requirements analysis, solution architecture, deployment strategy and implementation, performance tuning, configuration of a high-availability environment, information backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to design a mobile wireless solution that meets your IT budget and aligns with your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, assist your organization to determine which management model and physical components match your needs, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices about options for software versions, processors and storage, network architecture, and application configuration.

To optimize network security, Progent's BlackBerry-certified expert can assist you to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to perform company-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry environment.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Specialist
To get in touch with Progent about professional assistance for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.
















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