Consulting and Technical Support Services for BlackBerry Environments
BlackBerry SupportBlackBerry wireless smartphones were at one time one of the most successful products for maintaining anytime-anywhere connectivity to email, scheduling, web programs, and other critical business information. Progent offers Lexington-Fayette, Kentucky companies support from BlackBerry-qualified experts who can help businesses to maintain existing BlackBerry deployments or transition efficiently to a modern smartphone platform.

As the sophistication of small business networks has increased, and as the need for world-class protection, reliability, and disaster recovery has become the norm for organizations of any size, successful deployment and support of RIM BlackBerry technology has become increasingly challenging. To handle areas like security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small businesses frequently resort to outside consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-qualified consultants who can assist small businesses to design, administer, and repair BlackBerry-based environments affordably and effectively, eliminating the need for an internal BlackBerry technology expert and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of experience, combined with Progent's efficient remote support model, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology seamlessly into their business information network.

Progent's experts can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined administration tools to help you monitor and control BlackBerry devices throughout your business, define security policies that are right for your company, customize wireless software, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored rapidly and safely.

Consulting Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies administration and maintenance of BlackBerry wireless handsets, offering a single platform for controlling critical tasks like smartphone deployment, updates, and deactivation while also offering a strong foundation for data protection and high availability. BlackBerry Enterprise Server delivers transparent communication between Microsoft Exchange, Novell GroupWise, or Domino email platforms and BlackBerry handsets and allows over-the-air synchronization.

RIM BlackBerry Enterprise Server Integration Support

BlackBerry Enterprise Server features a variety of data protection capabilities starting with advanced data encryption of messages sent between a BlackBerry device and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits great flexibility in adjusting levels of security to match the specific requirements of your mobile network. Progent's BlackBerry authorized consultants can assist you to select powerful security functions and activate them wirelessly. Examples of these over-the-air selectable security settings are:

  • Lock down a smartphone
  • Wipe data from a lost or stolen BlackBerry device
  • Disable Bluetooth functionality
  • Enable built-in protection against malware

BlackBerry BES Server also provides versatility in selecting mechanisms to prevent mobile users from installing or executing unsecure or prohibited applications. Progent can help you to choose blocking techniques like:

  • Specify exactly what applications are allowed on the device
  • Prevent external applications from allocating non-volatile memory on the BlackBerry device
  • Select which resources external applications can access on the device
  • Limit the types of connections third-party software running on the BlackBerry device can establish
  • Prevent all external software from being loaded or executed on the BlackBerry smartphone

Progent's Online BlackBerry-Certified Technical Support is Quick and Affordable
For companies in Lexington-Fayette, Kentucky who need fast and affordable help from an authorized RIM BlackBerry support expert, Progent provides effective online help from a veteran network support team who have provided IT solutions to companies in every state in the country. (Refer to Progent's customer testimonials.)

Online consulting services eliminates travel expense and lets engineers solve technical issues quickly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry consultants have earned accreditations in the entire range of BlackBerry solutions and can provide professional help in areas such as resolving synchronization issues, configuring BlackBerry Enterprise Server, and designing a protected, high-availability system infrastructure for BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Support Specialist can assist you to perform basic support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, modifying user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified experts can in addition assist you to troubleshoot a broad array of problems associated with synchronization, device detection, email consistency, web browsing, mobile connections, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide remote support for small business networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless technical support costs at a minimum and, by handling issues promptly, improves the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and network requirements analysis, solution design, deployment planning and implementation, performance optimization, configuration of a high-availability environment, data backup and disaster recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical goals and to design a mobile wireless system that fits within your IT budget and aligns with your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry BES Server, assist your organization to determine which administration approach and hardware products match your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices about options for software editions, server hardware and mass storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry-certified expert can assist your company to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-qualified security specialists to perform network-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry environment.

Call or Email Progent to Get Help from a BlackBerry-Certified Consultant
In order to get in touch with Progent about technical support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.
















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