For small companies and new businesses in Lexington-Fayette or throughout the state of Kentucky, Progent can provide easy, fast, and affordable contact with Cisco CCIE-certified engineers. CCIEs are world-class networking experts who achieve this elite certification only after strenuous examinations by Cisco. CCIEs can tackle the most complex problems associated with network interfacing, troubleshooting, and optimization. Progent’s CCIEs work directly with Cisco's internal staff in identifying anomalies with IOS software and coming up with temporary alternatives or receiving program updates to fix problems. A Cisco CCIE knows how to isolate the source of computer network difficulties whether from hardware or applications.
Progent offers fast contact with a CCIE specialist by telephone so that your company has the opportunity to receive emergency assistance for complex network issues that are affecting your business but are beyond the scope of your ordinary IT support organization. Progent's CCIE-certified engineers can connect to your network via state-of-the-art remote connectivity tools that allow them to perform fast and affordable analysis and repair of serious network issues.
Progent's CCIE Support Services
Most CCIEs are employed by big corporations or nationwide ISPs, and consequently their help is not easily available to small organizations. Progent is among the rare support providers that makes CCIEs available to support small and mid-size companies. Also, Progent can provide quick access to a CCIE by telephone so that you can receive immediate help for urgent network problems that are reducing business productivity.
To find out how to contact a Progent CCIE for immediate assistance with your network, go to Urgent Support.
As a registered partner for Cisco Systems and with the resources of among the largest teams of Cisco-certified CCIE consultants of any independent consulting firm, Progent offers world-class skill in finding network infrastructure solutions based on Cisco products. Since Progent is also a Microsoft Gold Partner and provides professional application help for a broad array of business applications, Progent can deliver comprehensive IT solutions that maximize the business value of your information system.CCIEs represent an excellent value because their deep experience enables them to fix the most complex problems quickly. In many instances, less seasoned consultants can struggle with identical tasks for hours or days. Most Progent's Cisco CCIEs are not only experienced with Cisco networking solutions, but have a variety of advanced industry credentials including Microsoft Certified Systems Engineer (MCSE), and an important network security certification such as CISM or GIAC. This allows Progent to provide comprehensive solutions that address a wide range of IT products without incurring extra expenses and time penalties managing multiple consultants.
To find out additional details about Progent's engineering assistance for Cisco products, choose a topic:
How Does Our Lexington-Fayette Business Begin Receiving Remote Cisco Computer Support from Progent?
To get started with Progent's phone support for Lexington-Fayette or to learn more about Progent's online support options, contact Progent at 888-412-5546 or send email to information@progent.com. If your company has an urgent requirement for network support, visit Immediate Urgent Support.
Other Support Expertise Offered by Progent
Progent's basic support offerings include technology integration, MS Exchange Server consulting, corporate security planning, desktop support, and Help Desk Call Center services. Progent's Experts Team offers world-class consulting expertise in specific application areas. Support available from the Application Experts Team includes:
By offering a convenient one-stop source for network generalists and application experts, Progent can deliver timely, affordable, and thorough information technology solutions that align with the unique needs of companies in Lexington-Fayette or anywhere in the state of Kentucky.
Progent's compensation structure is based on revenue sharing, so just like working as a freelance contractor, your earnings are entirely tied to your generated revenue. Certain Progent consultants focus on lifestyle issues and choose to consult at a more relaxed pace, utilizing our flexible calendar to pursue personal enthusiasms like mountain biking, car racing, snow boarding, surfing, travel, or spending free time with family and acquaintances. Other consultants take advantage of the chance to make major bucks via lots of work and extended days. Progent fully supports both sides of the spectrum plus everything in between.
When conducting IT projects for corporate clients, Progent follows a structured methodology driven by defined milestones in order to achieve budgetary, timing and technical goals while reducing business disruption. Progent's Enterprise Services Methodology follows accepted project management procedures derived from the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, pilots, design tuning, and expert implementation. All facets are documented to provide a detailed description of IT services performed and to assist in downstream system maintenance.
AT&T is the outgrowth of the merger of Southwestern Bell, AT&T, Pacific Bell, and BellSouth. AT&T is a Tier 1 Internet Service Provider and offers a wide spectrum of data transports such as SBC ADSL, T1, and ISDN for high-speed connectivity and SBC Point-to-Point T1, Frame Relay Plus, and Asynchronous Transfer Mode for enterprise customers. SBC IP Flexible Reach includes SBC Voice over IP technology for nationwide companies to unify PBX functions. Progent has an agent relationship with AT&T and is an authorized Microsoft Gold Certified Partner and a Cisco Systems Partner equipped with the expertise to help you integrate AT&T data/voice services to create an enterprise-class, cohesive communications solution on a small-business budget.
Progent is a Microsoft Gold Partner with special competencies that include Advanced Infrastructure Solutions. Microsoft Gold Certified Partners are the elite Microsoft Business Partners who receive the highest client endorsement and are afforded the closest working relationship with Microsoft. The understanding, capabilities, and commitment required to achieve the level of Microsoft Gold Partner benefits Progent's customers by allowing Progent to offer your company more complete solutions for your IT network.
Progent is committed to information transfer from Progent's support experts to customers. By teaching customers to resolve problems that are within their scope, Progent is able to focus on delivering high-value services where Progent has little competition. Small businesses who work with familiar independent consultants or who employ in-house IT staffs benefit when Progent passes on information about critical technology and proven processes to make their networks more robust, protected, and efficient.
Enterprise Active Directory Software Consultants Consult
For large businesses, Progent can leverage internal IT staffs by offering extensive background in supporting critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2003 support, Systems Management Server (SMS) expertise, and SQL Server consulting. For the national or worldwide enterprise with branch offices in the San Francisco Bay Area, Progent can act as a seamless nearby supplement of corporate network management. Progent’s enterprise consulting services include corporate-wide security, online branch office support, system architecture, Sarbanes Oxley conformance, project planning, and world-class service for multi-site office environments powered by Enterprise Windows. Progent can offer on-site engineers and specialists to assist with a campus relocation or office move, or a system designer to assist with setting up or using an Internet Data Center or Hosting Facility.
Broadwing Communications is the first telecom company to deploy a fully optically switched network offering low latency and maximum performance. Broadwing provides a rich spectrum of data transports including Broadwing Full T1, Bonded T1, T3, DSL, Frame Relay over DSL, and Asynchronous Transfer Mode. Broadwing Communications also offers Voice over IP solutions plus switched and dedicated voice services. Progent has an agent agreement with Broadwing and is an authorized Microsoft Gold Certified Partner and a Cisco Systems Partner with the expertise to show you how to incorporate Broadwing data and voice services to create an enterprise-class, cohesive communications network on a small-business budget.
Progent delivers the help of Microsoft and Cisco-qualified IT consulting experts to show customers affordable ways to help companies maximize the value of Microsoft and Cisco technology. For environments that span from small offices to nationwide corporations, Progent's network consultants can help you enhance your information system's e-mail infrastructure, security, reliability, throughput, and network management.
Progent’s non-stop inter-site connectivity and 24x7 system infrastructure engineers can help small companies achieve non-stop Interoffice connectivity by means of fully redundant system architectures featuring transparent failover. Progent’s CCIE engineers can design and deploy ultra-reliable Inter-office connections based on fault tolerant EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide economical non-stop interoffice connectivity.
Microsoft Great Plains accounting includes analysis and reporting features that let you track all operations, revenues and spending, and market patterns with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Great Plains reporting consulting expertise can help you design reports that allow you to analyze your business more thoroughly, converting uncooked data into valuable business information. Progent is able to improve your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to offer custom business software development and web commerce applications that integrate transparently with Microsoft Dynamics Great Plains.
Stealth penetration checking is an important component of any comprehensive network security plan. Progent’s security professionals can run thorough penetration tests without the awareness of your organization's internal IT resources. Unannounced penetration checking uncovers whether existing security monitoring systems such as intrusion incident warnings and event log analysis are properly configured and actively monitored.
Progent’s IT outsourcing packages offer affordable network consulting for small businesses. Whether it includes planning system architecture, setting up an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or creating a web-based eCommerce application, outsourcing your network technical services can contain expenses and minimize uncertainties, allowing IT service expenses to grow in a more linear and manageable manner than is feasible by building up a large, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and robust network foundation for your vital business software powered by Microsoft Windows including Office XP, Office 2003, and Office 2000.
Progent’s staff of Microsoft and Cisco certified experts average more than a decade of real-world industry experience, at the front lines of network support, performing a broad variety of technical tasks for an extensive array of customers. Every Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide best practices training that Progent instills in its support personnel. This ensures that you get not only world-class technical skills, but also a support engineer with proven methods for applying technical knowledge to fix actual network problems rapidly.
Progent's pricing model is to bill for remote service and in-person help by the minute. As a result, you are invoiced exclusively for received services. Progent does not impose a higher rate for after-hours or urgent service, and within California or in areas where Progent provides in-person service, Progent does not bill for travel time except for emergency support where on-site time is less than four hours. In addition, Progent applies no startup charge and asks no retainer. Many support organizations impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for fast fixes so you won't be forced to allow minor problems to fester.
