Overview of Progent's Consulting Services for RIM BlackBerry Technology
BlackBerry Consulting ExpertiseWireless connectivity to messages, address books, schedules, and the web is a vital capability of information systems for companies of all types. BlackBerry smartphones are among the most popular devices for achieving anywhere, anytime communications. However the network architecture needed to support RIM BlackBerry smartphones has grown steadily more complex as the pressure fault tolerance and and air-tight security has increased. Progent's BlackBerry qualified engineers focus in providing small businesses enterprise-class network expertise and troubleshooting services that are affordable and effective.

As a Microsoft Gold certified Partner with years of experience working with Microsoft Exchange, Progent can provide broad assistance in integrating RIM BlackBerry and Microsoft technology by offering support services such as Exchange 2010 Server consulting and by delivering complementary support services like Lync Server integration and Microsoft Office Communications Server consulting to help control IM and rich presence. Progent's MS SQL Server 2016 consultants and MS SQL Server 2014 experts can configure and repair your SQL server to work optimally with BES Server, and Progent's Microsoft Data Protection Manager experts can help you to develop backup and recovery procedures to guard your messaging data and minimize productivity disruption in case of a crash of your messaging solution.

Progent also retains one of the country's largest teams of Cisco certified CCIE network consultants who are available online to offer expert assistance for architecting and troubleshooting your company's network infrastructure so that it accommodates your BlackBerry system with a high degree of resilience, scalability, security, and manageability. CCIEs are recognized network gurus who are awarded this prestigious status only by completing strenuous examination by Cisco. CCIEs are able to resolve even the most complicated issues associated with network planning, configuration, troubleshooting, and maintenance.

BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry BES Server offers businesses a centralized and safe source for incorporating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry BES Server allows wireless BlackBerry users to connect to Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to ensure consistent information for collaborative programs like schedules, address books, tasks, IM, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, mobile workers with BlackBerry handsets can have push-based connectivity with Exchange email and to IM-enabled software through Microsoft Office Live Communications Server and Lync Server 2010 integration.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-certified consultants can help you design, implement, and maintain BlackBerry Enterprise Server so you can maximize the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the cost of supporting mobile workers.

Expert BlackBerry Consulting and Technical Support Offered Online from Progent
Progent's certified BlackBerry support specialists are accessible by phone to deliver prompt assistance to companies in the Lincoln region or throughout the state of Nebraska. Progent's seasoned online consulting experts have helped IT organizations resolve computer issues and reduce support costs in each state in the United States and established a substantial base of satisfied customers. (Refer to Progent's client testimonials.)

Progent can provide online help for a wide array of issues related to RIM BlackBerry software and devices such as wireless synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Important BlackBerry certifications earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to perform common support functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, editing user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified service professionals can in addition help you to troubleshoot a wide array of issues concerning synchronization, device recognition, messaging reconciliation, web access, wireless connections, IM, desktop application installation, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote technical assistance for small company networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile support costs at a minimum and, by handling problems promptly, improves the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can assist you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures such as troubleshooting enterprise activation issues, adding and deleting BlackBerry device users, setting activation passwords, configuring over-the-air program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also assist you to operate administration software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist you to select and install sensible security options.

Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry-certified engineer offers support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and delete BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, install the MDS and IM, install push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, troubleshoot, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology requirements analysis, solution architecture, roll-out strategy and implementation, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to create a wireless system that meets your information technology budget and supports your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to support a BlackBerry BES Server, assist your organization to determine which administration approach and physical components meet your needs, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions concerning options for software editions, processors and storage, network topology, and application configuration.

To optimize system security, Progent's BlackBerry expert can help you to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to perform network-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry environment.

Contact Progent for Assistance from a BlackBerry-Certified Consultant
If you wish to contact Progent about engineering help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.

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