Overview of Progent's Consulting Services for BlackBerry Technology
RIM BlackBerry Consulting ServicesMobile connectivity to email, contacts, schedules, and web applications has become a vital feature of information systems for companies of any type. BlackBerry handhelds are some of the most powerful solutions for achieving location-independent connectivity. However the infrastructure needed to accommodate RIM BlackBerry handhelds has grown significantly more complex as the demand for high availability and and air-tight security has increased. Progent's BlackBerry certified consultants focus in delivering small businesses world-class IT support and troubleshooting services that are economical and effective.

Being a Microsoft Gold certified Partner with years of background working with Microsoft Exchange Server, Progent can give you access to broad assistance in incorporating RIM BlackBerry and Microsoft technology by delivering services like Exchange 2010 Server consulting as well as by providing complementary services such as Microsoft Lync Server 2010 deployment and MS Office Communications Server support to manage IM and Presence. Progent's MS SQL Server 2016 consultants and Microsoft SQL 2014 experts can configure and repair your SQL system to operate optimally with BES Server, and Progent's MS Data Protection Manager specialists can assist your company to design archiving and restore processes to preserve your messaging data and minimize productivity disruption in the event of a crash of your messaging solution.

Progent also maintains a large team of Cisco qualified CCIE network consultants who are available remotely to provide advanced support for architecting and troubleshooting your network so that it supports your BlackBerry system with a high degree of fault tolerance, expandability, security, and maintainability. Cisco Certified Internetwork Experts are elite network consultants who earn this prestigious status only as a result of intense examination by Cisco. CCIEs can resolve the most complicated problems surrounding network planning, setup, troubleshooting, and support.

BlackBerry BES Server Consulting and Technical Services
The BlackBerry Enterprise Server (BES) gives companies a single and secure mechanism for incorporating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry BES Server enables mobile BlackBerry users to connect to Microsoft Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for applications such a schedules, address books, to-do lists, IM, and specialized business programs. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange, mobile workers with BlackBerry smartphones have push-based access to Exchange messages as well as to instant messaging-capable software via Microsoft Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Help

Progent's BlackBerry-certified consultants can show you how to design, install, and troubleshoot BlackBerry BES Server so that you optimize the efficiency of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the cost of supporting a mobile workforce.

Expert BlackBerry Consulting Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available by phone to deliver prompt assistance to companies in the Lincoln area or throughout the state of Nebraska. Progent's experienced online consulting experts have helped businesses solve computer problems and reduce IT service expenses in each state in the country and established a large following of loyal customers. (Refer to Progent's client testimonials.)

Progent offers online help for a wide array of issues related to BlackBerry software and devices such as synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server, and strengthening wireless security. Major RIM BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can assist you to carry out common support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, changing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified service professionals can also assist you to troubleshoot a wide range of issues concerning synchronization, device detection, messaging reconciliation, web browsing, wireless connectivity, Instant Messaging, workstation application configuration, and Desktop Redirector.

As a top innovator in delivering countrywide remote support for small office IT networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support expenses low and, by solving problems promptly, maximizes the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can help you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks including resolving enterprise activation problems, registering and deleting BlackBerry smartphone users, activating passwords, implementing wireless software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry engineers can also help you to operate management software like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and assist you to select and implement sensible security options.

Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to install and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install access control lists, control Exchange data flow, generate, edit, and apply wireless LAN and VPN configuration sets, implement SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry include business and network requirements assessment, solution architecture, deployment planning and execution, performance tuning, configuration of a high-availability environment, information backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to create a mobile wireless system that fits within your information technology budget and supports your business strategy. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry BES Server, assist you to decide which management approach and hardware products match your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about alternatives for software editions, server hardware and storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry-certified consultant can help your company to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-qualified security specialists to run network-wide security assessment and compliance testing and suggest improvements to accommodate your BlackBerry solution.

Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Professional
In order to get in touch with Progent about professional assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.

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