Introduction to Progent's Consulting Services for BlackBerry Technology
RIM BlackBerry Consulting and Integration ExpertiseMobile access to messages, address books, schedules, and web applications is a vital capability of IT networks for companies of any size. RIM BlackBerry handhelds are among the most popular devices for achieving mobile communications. However the network architecture required to support RIM BlackBerry smartphones has grown significantly more sophisticated as the pressure fault tolerance and rock-solid security has increased. Progent's RIM qualified consultants specialize in providing small businesses world-class IT expertise and troubleshooting services that are economical and effective.

Being a Microsoft Gold Partner with more than a decade of experience working with Microsoft Exchange, Progent can provide in-depth expertise for incorporating RIM BlackBerry and Microsoft technology by offering support services such as Microsoft Exchange 2010 Server consulting and by offering related support services like Lync Server 2010 deployment and Microsoft Office Communications Server consulting to manage IM and Presence. Progent's Microsoft SQL Server 2016 integration consultants and Microsoft SQL Server 2014 experts can set up and repair your SQL server to work optimally with BlackBerry BES Server, and Progent's MS System Center Data Protection Manager specialists can help your company to develop archiving and recovery processes to safeguard your data and minimize productivity loss in the event of a crash of your messaging system.

Progent also maintains a large team of Cisco certified CCIE network consultants who are available remotely to provide advanced assistance for designing and repairing your company's network so it accommodates your BlackBerry solution with a high degree of fault tolerance, expandability, security, and manageability. CCIEs are recognized network experts who earn this top-level classification only by completing intense examination by Cisco. CCIEs are able to resolve even the most complex problems associated with network design, implementation, repair, and service.

Consulting Help for BlackBerry Enterprise Server
BlackBerry BES Server streamlines management and support of RIM BlackBerry wireless handsets, offering a single solution for controlling critical jobs such as device deployment, upgrades, and deactivation while also offering a solid infrastructure for data protection and fault tolerance. BlackBerry BES Server supports transparent integration between Exchange Server, Novell GroupWise, or Lotus email servers and BlackBerry handsets and supports wireless synchronization.

RIM BlackBerry Enterprise Server Configuration Help

BlackBerry Enterprise Server features a wealth of data protection capabilities beginning with automatic data encryption of information sent between a BlackBerry wireless handset and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows great versatility in adjusting degrees of protection to match the special requirements of your mobile environment. Progent's BlackBerry authorized engineers can help you to select powerful security features and enable them remotely. Examples of these over-the-air configurable security features are:

  • Disable a smartphone
  • Erase data from a missing device
  • Lock out Bluetooth functionality
  • Activate built-in protection against malicious attacks

BlackBerry BES Server also provides versatility in determining mechanisms to keep users from loading or executing unsafe or unauthorized applications. Progent can help you to choose protective processes like:

  • Specify precisely what applications are permitted on the device
  • Block external applications from allocating persistent storage on the BlackBerry device
  • Select what functions external programs can use on the smartphone
  • Restrict the types of connections third-party programs running on the BlackBerry smartphone can initialize
  • Prevent all third-party software from being loaded or executed on the BlackBerry smartphone

How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization issues to architecting wireless productivity solutions built around BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to install and delete BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and support storage groups, configure permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, repair, and document a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology requirements analysis, solution design, roll-out strategy and execution, performance tuning, design of a high-availability environment, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to create a wireless environment that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to accommodate a BlackBerry BES Server, help your organization to decide which administration model and equipment match your needs, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices about options for software editions, server hardware and mass storage, network topology, and application configuration.

To optimize system security, Progent's BlackBerry-certified consultant can assist your company to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-qualified security engineers to run network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent to Get Help from a BlackBerry-Certified Specialist
In order to contact Progent about consulting expertise for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.
















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