Consulting Support Services for Research In Motion BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry mobile PDAs from Research in Motion are among today’s most successful products for achieving anytime-anywhere access to messaging, scheduling, web programs, and other vital business information. As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has become the standard for businesses regardless of size, effective deployment and maintenance of BlackBerry technology has grown increasingly difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and corporate databases, small businesses frequently turn to external consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, eliminating the requirement for an internal BlackBerry technology specialist and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-Gold certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, coupled with Progent's proven online support capabilities, provides small companies an affordable alternative for integrating BlackBerry technology seamlessly into their business information system.

Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange setup so that your data and email infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, set up streamlined management tools to enable you to track and support BlackBerry devices throughout your company, define security policies that are right for your company, develop custom wireless applications, and ensure that your IT network infrastructure is properly configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored rapidly and thoroughly.

Technical Services for BlackBerry BES Server
Research in Motion's advanced solution for administering big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated software enables Microsoft Exchange, IBM Lotus Domino, or Groupwise users to transmit and receive messages that stay encrypted during transit to provide optimum security. BlackBerry BES Server also streamlines a broad variety of critical administrative tasks ranging from smartphone configuration and upgrades to mobile security and fault tolerance.

BlackBerry BES Server Troubleshooting Support

Progent's BlackBerry-qualified engineers can show you how to utilize RIM BlackBerry Enterprise Server to perform basic jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Update BlackBerry device firmware remotely
  • Control user settings with BlackBerry's vast library of policies

Progent's BlackBerry-qualified engineers can also assist you to utilize BlackBerry BES Server to implement important tasks not available with the entry-level BES Server Express. These procedures include:

  • Configure and support BES Server's fault-tolerant infrastructure based on virtualization
  • Install BlackBerry smartphones wirelessly
  • Establish specialized management roles
  • Automatically track and analyze the integrity of your solution

Progent's Online BlackBerry-Certified Support is Quick and Affordable
For companies in Lincoln, Nebraska who want quick and economical access to a qualified RIM BlackBerry support professional, Progent delivers effective remote assistance from a seasoned network support staff who have delivered IT solutions to organizations in every state in the United States. (Refer to Progent's customer testimonials.)

Online consulting services eliminates travel costs and lets engineers fix problems quickly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in the entire range of BlackBerry solutions and offer expert help in fields such as resolving synchronization problems, configuring BlackBerry Enterprise Server, and designing a secure, fault-tolerant network architecture for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can help you to perform basic technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned service professionals can also help you to resolve a broad range of issues associated with synchronization, device recognition, messaging consistency, web access, mobile connections, Instant Messaging, PC software configuration, and Desktop Redirector.

As a top innovator in delivering countrywide remote consulting services for small company IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless support expenses low and, by handling issues quickly, improves the efficiency of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to add and delete BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and maintain storage groups, configure permissions, set up the MDS and IM, deploy push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and VPN configurations, implement SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and technology needs analysis, system architecture, roll-out strategy and execution, performance tuning, design of a high-availability environment, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to design a mobile wireless environment that meets your information technology budget and supports your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to decide which management approach and equipment meet your needs, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices concerning alternatives for software versions, server hardware and mass storage, network design, and application set up.

To optimize network security, Progent's BlackBerry-certified consultant can help your company to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-qualified security engineers to perform network-wide security assessment and compliance testing and recommend improvements to account for your BlackBerry solution.

Contact Progent for Assistance from a RIM BlackBerry-Qualified Consultant
If you wish to get in touch with Progent about technical support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.
















© 2002- 2017 Progent Corporation. All rights reserved.