Consulting Support Services for RIM BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry wireless PDAs from Research in Motion are one of today’s most successful solutions for maintaining anytime-anywhere access to messaging, scheduling, web applications, and other vital business information. As the complexity of small business IT technology has expanded, and as the need for world-class security, dependability, and recoverability has grown to be the standard for businesses regardless of size, effective deployment and support of BlackBerry technology has grown increasingly difficult. To deal with issues like security, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small organizations often turn to outside consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-qualified consultants who can assist small businesses to design, manage, and repair BlackBerry-based solutions economically and efficiently, doing away with the need for an in-house BlackBerry technology specialist and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-Gold certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's proven online support capabilities, provides small companies an economical alternative for incorporating RIM BlackBerry products productively into their information network.

Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, set up streamlined administration tools to help you track and control BlackBerry devices across your business, define security policies that make sense for your business, develop custom wireless software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and thoroughly.

Integration Support Services for BlackBerry BES Server
BlackBerry Enterprise Server simplifies management and support of BlackBerry wireless handsets, providing a single solution for controlling key tasks like device deployment, updates, and deactivation and also providing a strong foundation for data protection and fault tolerance. BlackBerry BES Server delivers seamless integration between Microsoft Exchange, Novell GroupWise, or Lotus Domino email servers and BlackBerry handsets and supports remote synchronization.

RIM BlackBerry BES Server Integration Help

BlackBerry Enterprise Server provides a wealth of data protection options beginning with automatic encryption of messages sent between a BlackBerry device and BES Server using AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits great flexibility in selecting degrees of protection to meet the special needs of your mobile network. Progent's BlackBerry certified engineers can help your company to choose advanced security functions and enable them wirelessly. Examples of these over-the-air configurable security settings include:

  • Lock down a smartphone
  • Erase data from a missing device
  • Lock out Bluetooth functionality
  • Enable internal defenses against malicious attacks

BlackBerry Enterprise Server also provides flexibility in determining mechanisms to prevent mobile users from loading or executing unsecure or unauthorized applications. Progent can assist you to choose blocking techniques like:

  • Specify exactly which programs are allowed on the device
  • Prevent third-party software from using non-volatile storage on the smartphone
  • Determine what resources external software can use on the smartphone
  • Restrict the types of access third-party programs running on the smartphone can initialize
  • Block all external software from being loaded or executed on the smartphone

Some Ways That Progent Can Help Your Business to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization problems to designing wireless workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to carry out common technical functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email solution. Progent's seasoned experts can also help you to resolve a wide array of issues associated with synchronization, device recognition, messaging consistency, web access, mobile connectivity, IM, PC application configuration, and Desktop Redirector.

As a leader in providing nationwide online technical assistance for small office networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile support expenses at a minimum and, by solving problems quickly, improves the productivity of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, troubleshoot, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry include business and technology needs assessment, system design, roll-out strategy and implementation, performance optimization, design of a fault-tolerant environment, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a mobile wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which management approach and hardware products match your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, processors and storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry consultant can assist your company to choose and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-qualified security specialists to run network-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Professional
If you wish to contact Progent about technical expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.

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