Consulting and Technical Support Services for Research In Motion BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry wireless PDAs from Research in Motion are one of today’s most popular products for achieving mobile access to email, scheduling, web applications, and other vital business information. As the sophistication of small company networks has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for companies regardless of size, effective deployment and support of BlackBerry solutions has become increasingly difficult. To address issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small businesses often resort to external support firms who specialize in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-qualified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the necessity for an internal BlackBerry solutions expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-Gold certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, provides small businesses a budget-friendly solution for incorporating RIM BlackBerry technology productively into their business information network.

Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft software, set up streamlined administration tools to help you monitor and control BlackBerry devices throughout your business, recommend security policies that are right for your company, develop custom wireless applications, and make sure that your network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be recovered rapidly and safely.

Consulting and Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines management and support of BlackBerry devices, providing a single solution for handling critical jobs such as device installation, updates, and retirement and providing a solid foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent communication between Exchange, Groupwise, or Domino messaging platforms and BlackBerry users and allows over-the-air synchronization.

RIM BlackBerry BES Server Integration Help

BlackBerry Enterprise Server features a wealth of data protection capabilities starting with automatic encryption of messages sent between a BlackBerry device and BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also allows great versatility in adjusting levels of protection to match the special needs of your mobile environment. Progent's BlackBerry authorized engineers can assist your company to select powerful security features and activate them wirelessly. Samples of these wirelessly selectable security settings are:

  • Lock down a BlackBerry device
  • Erase information from a lost smartphone
  • Disable Bluetooth functionality
  • Activate built-in defenses against malware

BlackBerry Enterprise Server also offers versatility in determining ways to keep users from installing or executing unsafe or prohibited software. Progent can assist you to select blocking techniques like:

  • List precisely which programs are permitted on the device
  • Block external programs from allocating non-volatile memory on the BlackBerry smartphone
  • Select what resources third-party applications can access on the BlackBerry smartphone
  • Restrict the kinds of connections external software running on the device can initialize
  • Prevent all external applications from being loaded or run on the BlackBerry smartphone

Progent's Online BlackBerry-Qualified Consulting Services is Fast and Economical
For businesses in Los Angeles, California who need fast and economical access to an authorized RIM BlackBerry support professional, Progent offers effective remote help from a veteran network support team who have delivered IT solutions to organizations in each state in the U.S. (Refer to Progent's client testimonials.)

Remote support eliminates travel expense and lets engineers solve problems rapidly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry solutions and offer professional support in areas including resolving synchronization problems, configuring BlackBerry BES Server, and creating a secure, high-availability network architecture for BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can help your company to carry out basic support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, changing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's certified service professionals can also help your company to resolve a wide range of issues associated with synchronization, device recognition, messaging consistency, web browsing, wireless connections, IM, workstation application installation, and Desktop Redirector.

As a top innovator in delivering countrywide remote consulting services for small business IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry technical support costs at a minimum and, by handling issues quickly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical procedures including resolving enterprise activation problems, adding and deleting BlackBerry smartphone users, activating passwords, configuring wireless program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry-certified consultants can also assist you to operate administration software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and assist you to define and install appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange Server architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Microsoft Exchange Server.

Call or Email Progent to Get Support from a BlackBerry-Qualified Professional
If you wish to ask Progent about engineering help for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.
















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