Los Angeles/Orange County, CA Metro Area Contact Information:

City Street Address Contact Information
Los Angeles, CA 445 S. Figueroa Street
Suite 3100
Los Angeles, California, 90071
Sales Phone: 213-784-4494

Link: Los Angeles Network Support Services
Long Beach, CA 111 West Ocean Blvd.
Suite 400
Long Beach, California, 90802
Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
Anaheim, CA 2400 East Katella
Suite 800
Anaheim, California, 92806
Sales Phone: 562-583-3336

Link: Anaheim Network Support Services

Consulting Support Services for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless PDAs were at one time one of the most popular products for achieving anytime-anywhere connectivity to email, calendars, web-based applications, and other critical business information. Progent can provide Los Angeles, California companies the expertise of BlackBerry-certified professionals who can help companies to manage their BlackBerry deployments or transition smoothly to a modern mobile solution.

As the sophistication of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for companies regardless of size, effective deployment and support of RIM BlackBerry technology has become more challenging. To handle areas like security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and corporate databases, small organizations frequently turn to external consulting firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-qualified engineers who can help small businesses to design, manage, and troubleshoot BlackBerry solutions economically and effectively, eliminating the requirement for an internal BlackBerry technology expert and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online service delivery capabilities, gives small businesses a budget-friendly alternative for integrating BlackBerry products productively into their IT network.

Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and messaging systems work efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, set up streamlined administration utilities to help you monitor and control BlackBerry devices throughout your company, define security policies that are right for your business, develop custom mobile applications, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered quickly and safely.

Integration Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies management and maintenance of BlackBerry wireless handsets, providing a centralized solution for handling critical jobs such as smartphone installation, upgrades, and deactivation while also providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent integration between Microsoft Exchange, Novell GroupWise, or Lotus Domino messaging servers and BlackBerry handsets and supports wireless synchronization.

BlackBerry Enterprise Server Integration Help

BlackBerry Enterprise Server includes a variety of security options beginning with advanced encryption of information transmitted between a BlackBerry wireless handset and BlackBerry BES Server based on AES or Triple Data Encryption Standard (Triple DES). BES Server also allows excellent versatility in selecting degrees of protection to meet the specific needs of your environment. Progent's BlackBerry authorized engineers can assist you to choose powerful security features and activate them remotely. Examples of these over-the-air configurable security features are:

  • Disable a BlackBerry smartphone
  • Erase information from a missing smartphone
  • Lock out Bluetooth functionality
  • Activate internal protection against malicious attacks

BlackBerry Enterprise Server also offers flexibility in selecting mechanisms to keep BlackBerry users from installing or running unsafe or prohibited code. Progent can assist you to select protective techniques such as:

  • List precisely what applications are allowed on the device
  • Block third-party applications from using non-volatile storage on the device
  • Select which functions external software can access on the device
  • Restrict the kinds of connections external applications running on the BlackBerry smartphone can initialize
  • Block all third-party programs from being installed or executed on the smartphone

Professional RIM BlackBerry Technical Support Services Available Online from Progent
Progent's certified BlackBerry engineers are available by phone to deliver prompt assistance to companies in the Los Angeles region or throughout the state of California. Progent's seasoned online consulting experts have helped IT organizations solve computer issues and cut IT service costs in every state in the United States and built a large following of loyal customers. (Refer to Progent's customer testimonials.)

Progent offers online assistance for a broad array of issues associated with RIM BlackBerry software and devices such as wireless synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server, and strengthening wireless security. Important RIM BlackBerry certifications awarded to Progent's support professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can help you to perform common support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, modifying user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified service professionals can also assist you to troubleshoot a broad range of problems associated with synchronization, device detection, email reconciliation, web access, mobile connections, IM, PC application installation, and Desktop Redirector.

As a top innovator in providing nationwide online consulting services for small company IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile support costs at a minimum and, by resolving problems quickly, improves the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks such as resolving enterprise activation problems, registering and removing BlackBerry device users, activating passwords, implementing wireless software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry engineers can also help you to use administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and help your company to define and implement appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange Server architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, monitoring, and maintaining one or several BlackBerry BES Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to add and remove BlackBerry smartphone users on Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, deploy push and pull access control lists, control Exchange Server data flow, generate, edit, and assign WLAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry consultant can support your BlackBerry solution in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent for Help from a BlackBerry-Certified Professional
In order to ask Progent about technical expertise for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.
















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