For small businesses and new businesses in Los Angeles or throughout the state of California, Progent offers convenient, quick, and affordable access to Cisco CCIE-certified network experts. Cisco CCIEs are world-class networking experts who achieve this prestigious recognition by completing strenuous examinations by Cisco. CCIEs can tackle the most complicated problems associated with network deployment, repair, and configuration. Progent’s CCIEs operate directly with Cisco's in-house staff in identifying anomalies with IOS utilities and developing workarounds or obtaining program patches to correct problems. A Cisco-qualified CCIE has the experience to isolate the cause of network difficulties whether from network appliances or applications.
Progent can provide immediate contact with a CCIE specialist by phone so that your company can obtain urgent help for complex network issues that are impacting your business but are beyond the scope of your local IT maintenance resources. Progent's Cisco CCIE-certified network experts can connect to your system via advanced remote support utilities in order to perform rapid and efficient diagnosis and repair of critical network problems.
Progent's CCIE Support Services
Most CCIEs work for large corporations or national ISPs, and so their help is not easily available to the general public. Progent is one of the rare support organizations that makes CCIEs available to help small and medium sized companies. In addition, Progent offers fast contact with a CCIE by phone so you can receive immediate help for urgent network problems that are hurting worker efficiency.
To find out how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, visit Urgent Support.
As a registered partner for Cisco Systems and with the resources of one of the largest teams of Cisco-qualified CCIE engineers of any independent consulting company, Progent can provide world-class expertise in finding networking solutions based on Cisco technology. Because Progent is also a Microsoft Gold Partner and provides expert application help for a broad array of business applications, Progent can help you achieve comprehensive information technology solutions that optimize the competitive value of your information system.CCIEs are an exceptional value since their depth of experience enables them to solve the most intractable problems rapidly. In most cases, less seasoned consultants can struggle with identical tasks for hours or days. The majority of Progent's Cisco-certified CCIEs are not only expert at Cisco products, but have a variety of leading industry certifications including Microsoft Certified Systems Engineer (MCSE), and a major security certification such as CISA or CISM. This allows Progent to offer end-to-end solutions that address a broad range of technologies without incurring extra costs and time penalties managing too many consultants.
For additional information about Progent's professional help for Cisco products, pick a topic:
How Does My Los Angeles Company Begin Receiving Online Cisco Certified Technical Support from Progent?
To initiate Progent's remote support for Los Angeles or to learn more about Progent's phone support programs, contact Progent at 888-412-5546 or send email to information@progent.com. If you have an urgent need for IT support, go to Immediate Urgent Support.
Other Support Services Available from Progent
Progent's core consulting services consist of system integration, Microsoft Exchange Server consulting, network security planning, desktop help, and Help Desk outsourcing services. Progent's Experts group offers in-depth consulting support for specific business applications. Support offered by the Application Experts Team includes:
By offering a convenient one-stop source for network generalists and specialists, Progent can tailor timely, affordable, and thorough IT solutions that meet the special needs of companies in Los Angeles or anywhere in the state of California.
Progent's Microsoft-certified professionals have more than a decade of experience providing e-mail, digital messaging, and email and telephony combination solutions for small businesses as well as large corporations. Progent provides affordable Microsoft Exchange Serve consulting to enhance email and virus security, design high availability email environments, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange support services can assist you in planning and carrying out a move from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 5.5 to Exchange 2003 Server. Progent provides XP and Vista client-side Microsoft e-mail support for Microsoft Exchange and Outlook and can help you configure Microsoft Outlook 2003 and Microsoft Outlook XP. For email virus defense and spam blocking, Progent offers expertise with Postini's managed services as well as Trend Micro's security products. Progent is an authorized Postini aggregator. As a Postini reseller, Progent can help small organizations benefit from Postini’s corporate-class spam filtering solution.
Progent's Juniper Networks experts can help you set up and manage Juniper Firewalls and Juniper VPN appliances and NetScreen Security Manager software for Juniper Netscreen Firewalls. In addition to offering configuration support for
Juniper Firewalls and VPN technology, Progent's CISSP qualified security experts and CISM qualified professionals can help you create a comprehensive security strategy and design security into your business operations.
If your office network mixes Linux technology with Windows, Progent can help you to integrate your IT resources into a unified network that allows all your operating systems to coexist for simple management, seamless dataflow, high availability, enhanced throughput, and strong security. Progent's UNIX/Linux and MS Windows coexistence assistance services include network architecture integration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online technical support and repair, in-person technical support, and help desk call center outsourcing.
Progent provides nationwide remote phone support and troubleshooting services for businesses that operate UNIX, Linux, or Solaris networks or whose IT systems feature a mix of UNIX and Microsoft Windows products. Online IT help provides optimum return for your information technology dollar by preserving user productivity and shortening the time billed for computer analysis and repair. Sophisticated online support tools and experienced technicians and consultants combine to enable Progent to solve most IT issues without wasting time and money by going to your site. In most of cases your IT issues can be remediated over the phone or through a mix of phone help and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP qualified security professionals to assist with the most difficult network problems.
Progent provides the help of Microsoft and Cisco-certified IT support professionals to offer clients affordable ways to help companies maximize the value of Microsoft and Cisco technology. For environments that range from small offices to nationwide corporations, Progent's network engineers can show you how to improve your network's e-mail architecture, security, reliability, throughput, and network administration.
Remote management cards give network administrators full control of a server without the need for an on-site presence. Through these server management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to a support expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to design, implement, and support a fault-tolerant company network that includes remote management cards and Progent can use these remote management cards to deliver low-cost remote technical assistance. Progent has experience with a variety of remote server management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
Progent’s experienced Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting services covering architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack protection, and safe access services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to modular enterprise-class products, Cisco PIX and ASA Firewalls offer advanced security, high throughput, and high availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform,eliminating possible OS-specific security holes. PIX firewalls offer multiple seamless protection and connectivity services, including cutting edge application-aware firewall services, Voice over IP and multimedia security, interoffice and mobile access IPSec VPN communication, smart networking services, and flexible administrative options. Cisco's ASA 5500 Series utilize technology proven in firewalls from Cisco's PIX 500 family. Progent’s IT security consultants can show you how to choose and deploy any Cisco PIX 500 or ASA Series firewalls such as the the Cisco PIX 506E, the PIX 525 Firewall, and the ASA 5520 Firewall.
Progent’s Cisco-certified network consultants offer help for Cisco routers that includes configuration and support services plus expert Cisco IOS software consulting. Progent's services for Cisco routers include design help for redundancy, automatic fail-through, and redundant power for improved fault tolerance and system uptime. Cisco routers for small to mid-size businesses include Cisco 800 Series Routers, Cisco 1700 Series Routers, the Cisco 1750 Modular Access Router, the Cisco 1751 Modular Access Router, the Cisco 1760 Access Router, Cisco 2500 Router, Cisco 2600 Series Routers, Cisco 3600 Routers, and Cisco 3700 Series Routers. The Cisco 800 Router Series securely connects small offices and remote workers to the Internet or to the corporate network via ISDN, DSL, Ethernet or serial lines. Cisco 1700 Router Series modular access routers are designed to provide a cost-effective, integrated e-business platform for small and midsize companies. They deliver flexibility and manageability to handle complex e-business demands, such as seamless data/voice/video/fax integration, high-performance broadband Internet access, and comprehensive security solutions. Cisco 2600 Routers are a line of scalable multiservice access routers for remote offices, offering flexible LAN and WAN options, multiple security settings, and a range of high speed CPUs. The Cisco 3700 Router Series is a family of scalable, multiservice connection platforms for mid-sized and large-sized organizations. With more than 70 modular interface options, the Cisco 3700 product line provides the answer for data, voice video, hybrid dial access, VPNs, and multiprotocol data routing.
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of work in Microsoft integration, assures you success in selecting the version and configuration of Windows 2003 Server that aligns best with your business strategy. Progent can also assist you with planning, deploying, administering and troubleshooting powerful information technology solutions based on Windows Server, and can assist your upgrade from Windows 2000 or Windows NT.
The Help Desk Call Center service delivery model used by Progent's Technical Response Center gives small and midsize organizations an affordable alternative to dependence on freelance consultants by offering extensive expertise accessible to numerous engineering groups, round-the-clock access to urgent assistance, escalation capability to top-level experts for handling the most difficult issues, service consistency and reliability, prompt follow-up enforced by seasoned service managers, a selection of easy-to-use mechanisms for initiating support jobs, plus excellent progress transparency made possible by trouble ticket updates and accessible via a web-based portal.
Progent's fault tolerant support services for small company IT systems offer Microsoft and Cisco-certified consulting professionals who can show you how to deploy clustered servers to create a robust computing environment that includes key technologies and activities for mission critical environments. Progent’s fault-tolerant system experts can show you how to create non-stop networks by designing and deploying the growing suite of Microsoft Windows Cluster servers. Clustered Windows servers for fault-tolerant systems include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster. By helping you build your non-stop environment around Microsoft Windows Server 2003 Cluster, Progent’s consulting experts can help implement a system infrastructure with features such as high-availability Internet access, system load balancing, non-stop data center design, fault tolerant interoffice connections, high-reliability multi-site networks, and fault-tolerant business continuation design.
