Los Angeles/Orange County, CA Metro Area Contact Information:

City Street Address Contact Information
Los Angeles, CA 445 S. Figueroa Street
Suite 3100
Los Angeles, California, 90071
Sales Phone: 213-784-4494

Link: Los Angeles Network Support Services
Long Beach, CA 111 West Ocean Blvd.
Suite 400
Long Beach, California, 90802
Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
Anaheim, CA 2400 East Katella
Suite 800
Anaheim, California, 92806
Sales Phone: 562-583-3336

Link: Anaheim Network Support Services

Urgent Online Support for Los Angeles UNIX, Linux, or Solaris SystemsFor small and midsize companies located in Los Angeles or anywhere in California, Progent offers support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a mix of UNIX-family systems and Microsoft technology. Progent has delivered remote support to businesses in all 50 states in the United States. (Refer to Progent's customer recommendations). In addition, Progent can furnish the expertise of CCIE-qualified network specialists for complex infrastructure issues, as well as the assistance of CISA and CISSP-certified security engineers to handle high-level security architecture and business continuity preparedness.

Progent's online technical support engineers offer exceptional value because they are equipped with the practical background and the advanced technology to solve most network problems rapidly. This reduces immediate costs because solutions take up fewer chargeable minutes. Remote support also eliminates the expense of sending a consultant to your site. Your organization saves even more with indirect costs by reducing or eliminating system outages and associated costs due to business disruption, upset clients, unproductive employees, and de-focused management.

Progent's billing model for remote support is structured to maximize the impact of your network support dollar. Progent charges on a per-minute basis for phone consulting, so you owe exclusively for the services that you receive. In contrast to typical online service firms, Progent requires no initialization fee or minimum job duration. Progent's per-minute granularity and simple policy for pricing save you from scenarios where speedy. minor repairs manage to end up as large invoices. Progent's penchant for disposing of technical issues quickly translates into your company saving cash.

Progent's Remote Technical Support Technologies
Over time, Progent has fine tuned a collection of optimized tools and proven processes which promote the maximum degree of efficiency for remote consulting and troubleshooting for small and midsize company information systems. Progent provides safe VPN support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Secure VPN access enables the experts of Progent's remote service group to interface to your environment remotely without violating system security.

Progent's powerful technical support database application keeps detailed records describing all support that Progent's customers have been provided. Progent's staff service personnel have access to the details of all help provided to each Progent client by any consultant. This history of problems and solutions is organized as a quickly accessible support database that allows Progent's remote support experts to share their knowledge with the whole team to ensure that the efficiency of Progent's support grows daily. Progent's advanced certifications and close relationships with important industry leaders including Cisco and Microsoft make available additional extensive support knowledge bases and permit fast access to vendors' in-house engineering staff with the result that Progent's remote service specialists can come up with the best solutions promptly.

Get Remote UNIX, Linux, Solaris, or Apple macOS and OS X Computer Support from Progent
To access Progent's remote support in Los Angeles or anywhere in California or to find out additional information about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have a critical need for IT support, visit Immediate Urgent Support.

Online Network Support Services Offered Progent
Progent's online technical service professionals offer certified skills in a comprehensive set of technologies. This broad scope of IT skills permits Progent's engineers to manage practically any emergency likely to crop up in a small or midsize business information system. Certifications awarded to Progent support experts in UNIX-family platforms include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials earned by Progent technical support consultants include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional, CCDA and CCDP.

To provide assistance to clients with mixed-OS networks, Progent also offers the support of consultants with high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants.

Phone-based services available from Progent to customers in Los Angeles and anywhere in the state of California include:

  • UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and macOS and OS X online consulting services address a broad range of information technology such as system architecture, email solutions, network and operational security, UNIX and Windows integration, virtual server products for server hardware consolidation and simplified management, and transitioning from older applications to the latest Windows or Linux-based solutions. Progent's team-oriented approach to solving technical issues enables fast escalation, when required, to consultants with appropriate expertise to tackle complex scenarios. This expedites solutions of critical problems, minimizes lost productivity, and cuts service costs.

    Progent's UNIX/Linux consultants can provide emergency online assistance for resolving anomalies affecting UNIX, Linux, or Solaris systems based on popular variants of UNIX including:

    Important Linux variants for which Progent offers expert support include:

  • Talk to a Cisco Certified Internetwork Expert for High-level Network Problem Solving
    Cisco Infrastructure Engineers for Los Angeles, CaliforniaThe Cisco Certified Internetwork Expert (CCIE) credential is the top recognition for network professionals, and indicates a consultant's networking knowledge at the master level. CCIEs know how to deal with the most intractable challenges occurring in network design, deployment, administration, security, and troubleshooting. Cisco qualified CCIEs work closely with Cisco's in-house product support engineers in isolating problems with IOS network administration tools and coming up with alternate approaches or locating software patches. Cisco CCIEs are an exceptional cost-effectiveness since their deep expertise allows them to find solutions for even the most intractable problems rapidly. In common cases, less experienced consultants can struggle for hours or even days with identical tasks that a Cisco-qualified CCIE can fix in a few minutes. Few service firms make Cisco-qualified CCIEs accessible to support small and mid-size companies. Progent offers fast phone access to a Cisco-qualified CCIE so your company can get immediate support for complex network infrastructure problems that are lowering business efficiency but are beyond the scope of your regular network support group or consultant. Progent's CCIE support experts can communicate with your environment using the latest remote support tools to provide fast, safe, and affordable analysis and repair. Progent's CCIEs offer consulting for the entire range of Cisco's popular family of connectivity devices including PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) systems, Catalyst Series switches, as well as Virtual Private Network (VPN) technology.

  • Authorized Microsoft Windows Expertise
    MS Windows Support for Los Angeles, CaliforniaProgent's Microsoft-qualified remote support professionals offer network troubleshooting and IT assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your organization the assistance of consulting professionals who can assist your company with a wide variety of technology support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration, Microsoft Exchange Server 2010 maintenance, SharePoint Server application development, Skype for Business Server planning and deployment consulting, Microsoft Lync Server integration and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront TMG management and ISA Server maintenance, SQL Server 2016 integration and development and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) network monitoring, Project Server and Server Online planning, Small Business Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

    Progent also offers a broad range of online PC desktop support services including Microsoft Windows 7 migration support, moving to 64-bit desktop applications, integrating Office 2010, and automating PC desktop image creation.

  • CISM and CISSP Qualified System Security Professionals
    CISSP Qualified System Security Specialists for Los Angeles, CaliforniaProgent's certified CISSP, ISSAP, and CISM network security engineers offer a range of system protection services to improve the protection of your UNIX, Linux, Solaris, Apple Mac or Windows environment against internal or external threats or assist your business to recuperate quickly after a serious penetration. Security services offered by Progent include: comprehensive security analysis using tools such as GFI LANguard NSS, AMAP Application Scanner, and products from Solar Winds tools and Hydra; quick recuperation from malicious attacks; configuring firewalls; building safe techniques for remote and mobile access; guarding your email system from spam and directory harvest attacks; and initiating 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert remote consulting services to help organizations of all sizes connect their information networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can help you to plan and manage cost-effective environments that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid topologies that seamlessly combine physical IT assets as well as public clouds. To assist you to incorporate cloud services with physical datacenters, Progent offers a variety of public cloud integration services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure hybrid cloud integration, Amazon Web Services hybrid cloud integration, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of experience delivering high-level consulting services online, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.
Additional Consulting Services Available from Progent
Progent can provide the services of seasoned remote consulting professionals for special projects that small businesses often request. Progent's charges for longer-term development or consulting projects are determined based on the qualifications of the consultants required. Progent's experience with these special areas of computer technology enables clients to execute critical projects economically and on time. Progent's special online engineering services include:
  • Help Desk Support
    Progent's Call Center service options for small companies with networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Helpdesk services, and Call Center consulting. Progent's Call Center outsourcing support services are ideal for smaller businesses who lack the budget to assemble and manage an internal Call Center but who require quick communication with an effective Help Desk with professional phone assistance plus the technical depth to escalate complex problems to high-level consultants.

    Progentís Virtual Call Center is intended for bigger companies and operates as a transparent addition to your existing Helpdesk organization. Progent's Virtual Help Desk can serve as an escalation alternative for complex network issues, or be available in hectic circumstances when your other support engineers are overwhelmed.

    Progent's Help Desk consulting services can support you in establishing an effective new Help Desk or revamping your established organization, selecting or enhancing Call Center software to handle the unique requirements of your corporation, or providing occasional phone support personnel to supplement your internal Help Desk Call Center team to handle high-demand scenarios like software migrations, mass upgrades, or installing new applications.

    Progent's Help Desk Call Center team of veteran network experts gives your workers in Los Angeles or anywhere in the state of California instant contact with an effective network service resource with years of experience offering telephone-based help and online diagnostics for computer environments that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's mission is to give the Call Center the reputation as a significant driver of business productivity, and Progent's goal is to fix rather than just report IT issues.

  • Business Applications Support: Education, Customization, and Troubleshooting
    Progent's Applications Experts Group can supply online professional engineering expertise and training in special application areas such as ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for popular Microsoft business applications including CRM, Office Project, MS Office Word, and Microsoft Excel. To find out additional information on Progent's expertise, customization, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.

    Progent's Mac professionals can nurture the imaginative aspect of Macintosh computing by providing phone-based consulting support and education in graphics, audio, and motion video. Progent's consultants can provide assistance in a variety of Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also assist you with specific jobs like scanning or digitizing audio/video or putting together an audio/video post production studio.

    Remote Network Monitoring Services
    Progent can provide companies in Los Angeles, or anywhere in the state of California, online computer system monitoring support centered around Microsoft System Center Operations Manager IT infrastructure monitoring, enhanced by Progent to fit your environment so that your IT maintenance is proactive rather than reactive. By spotting possible issues before they evolve into downtime, proactive monitoring can minimize stressful and expensive network crises. Progent can also assist with network monitoring utilities such as Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft systems, or networks that support a combination of platforms.

How Your Los Angeles Business Can Contact Progent's Online Support Professionals
To get in touch with Progent about urgent online expertise with UNIX/Linux, Solaris, or Apple macOS and OS X environments, go to Progent's Nationwide Remote Help, call 1-800-993-9400, or see Contact Progent.

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