Southern California Contact Information:

Southern California Onsite IT Consulting
Progent locations in Southern California

City Street Address Contact Information
Anaheim, CA 2400 East Katella
Suite 800
Anaheim, California, 92806
Sales Phone: 657-999-1717

Link: Anaheim Network Support Services
Beverley Hills, CA 468 N Camden Dr
#200
Beverly Hills, California, 90210
Sales Phone: 424-354-0123
Link: Los Angeles Network Support Services
Irvine, CA 2102 Business Center Dr
Irvine, California, 92612
Sales Phone: 562-583-3336

Link: Irvine Network Support Services
Long Beach, CA 3780 Kilroy Airport Way
Suite 200
Long Beach, California, 90806
Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
Los Angeles, CA 355 S Grand Ave Suite 2450
Suite 2450
Los Angeles, California, 90071
Sales Phone: 213-784-4494

Link: Los Angeles Network Support Services
Manhattan Beach, CA 1500 Rosecrans Ave
Suite 500
Manhattan Beach, California, 90266
Sales Phone: 310-421-4766

Link: Manhattan Beach Network Support Services
Pasadena, CA 1055 E Colorado Blvd
5th Floor
Pasadena, California, 91106
Sales Phone: 626-243-2233

Link: Pasadena Network Support Services
Santa Monica, CA 2425 Olympic Blvd
Suite 4000W
Santa Monica, California, 90404
Sales Phone: 424-299-8822

Link: Santa Monica Network Support Services
Sherman Oaks, CA 15260 Ventura Blvd
Suite 1200
Sherman Oaks, California, 90071
Sales Phone: 818-666-3781

Link: Sherman Oaks Network Support Services

Fast Phone Support for Los Angeles UNIX, Linux, or Sun Solaris SystemsFor small companies located in Los Angeles or anywhere in the state of California, Progent offers help for computer systems based on UNIX or Linux or for networks that feature a mix of UNIX-family systems and Windows platforms. Progent has delivered online support to companies in every state in the U.S. (Refer to Progent's client recommendations). In addition, Progent can furnish the consultation Cisco CCIE-certified engineers for complex connectivity problems, as well as the services of CISA and CISM-accredited security engineers to handle high-level security design and business continuity preparedness.

Progent's online technical support services represent excellent leverage due to the fact that they are equipped with the real-world experience and the sophisticated tools to resolve most network problems quickly. Efficient support lowers direct expenses because service calls require a smaller number of chargeable consulting minutes. Online support also avoids the expense of sending an engineer to your location. Your organization benefits even more with incidental expenses by minimizing or avoiding network downtime and related losses due to business disruption, upset customers and vendors, unproductive employees, and de-focused executives.

Progent's billing policy for online help is structured to get the most out of your IT service dollar. Progent charges by the minute for phone consulting, so you pay only for the support that you receive. In contrast to many remote service companies, Progent imposes no initialization surcharge or minimum job duration. Progent's per-minute billing unit and clean policy for pricing eliminate situations where fast fixes somehow turn into major bills. Progent's skill at solving technical issues efficiently translates into your company saving money.

Progent's Online Service Tools
Over time, Progent has developed an array of customized technologies and field-proven methodologies which permit the maximum degree of efficiency for remote technical support and repair for small business information systems. Progent provides secure VPN support for gateways from a variety of popular sources such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Protected VPN access allows the experts of Progent's remote service group to link to your environment remotely without breaching system security.

Progent's highly evolved technical support database system maintains comprehensive records for the support that Progent's clients have received. Progent's team consultants have the benefit of the specifics of services rendered to each Progent customer by any consultant. This history of problems and responses is stored as a conveniently searchable support knowledge base that enables Progent's online technical professionals to communicate their experiences with the whole team to ensure that the effectiveness of Progent's technical support improves daily. Progent's high-level accreditations and working relationships with key technology companies including Cisco and Microsoft make available other massive support knowledge bases and allow priority access to manufacturers' in-house support staff with the result that Progent's online consulting specialists can determine the best solutions in the least time.

Initiate Online UNIX, Linux, Solaris, or macOS and OS X Network Support from Progent
To access Progent's remote services in Los Angeles or anywhere in California or to find out additional information about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has an urgent requirement for IT help, go to Immediate Emergency Support.

Remote Technical Support Services Offered Progent
Progent's online technical support engineers offer credentials in a comprehensive array of products and technologies. This wide range of technical skills enables Progent's consultants to tackle virtually any crisis likely to crop up in a small or midsize business network. Certificates held by Progent consultants in UNIX-family platforms include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

To support customers with multi-platform networks, Progent also provides the services of engineers who have advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional engineers.

Remote support services provided by Progent to companies in Los Angeles and throughout the state of California include:

  • UNIX, Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based consulting services cover a broad range of computer technology including system infrastructure, messaging solutions, system and process security, UNIX and Microsoft Windows integration, VMware products for server economization and simplified management, and transitioning from legacy applications to the latest MS Windows or Linux-powered environments. Progent's team-based methodology for solving network problems promotes quick escalation, if necessary, to consultants with task-relevant expertise to tackle complex situations. This accelerates solutions of urgent problems, minimizes network downtime, and lowers service costs.

    Progent's UNIX and Linux consultants can offer urgent phone-based assistance for diagnosing problems affecting UNIX, Linux, or Solaris systems based on leading versions of UNIX including:

    Major Linux versions for which Progent can provide expert support include:

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Network Problem Solving
    Cisco CCIE Consultants for Los Angeles, CaliforniaThe Cisco Certified Internetwork Expert certification is the top accreditation for networking professionals, and indicates a person's networking knowledge at the expert level. Cisco qualified CCIEs can resolve the most difficult challenges occurring in network infrastructure planning, installation, administration, protection, and repair. Cisco qualified CCIEs can cooperate with the highest priority with Cisco's internal engineers in isolating anomalies with IOS Software network management utilities and developing workarounds or locating program updates. Cisco qualified CCIEs offer exceptional cost-effectiveness because their broad expertise enables them to find solutions for the most difficult problems rapidly. In common instances, less qualified engineers can wrestle for many hours or even days with identical problems that a Cisco-qualified CCIE can resolve in a few minutes. Few consulting providers make Cisco CCIEs available to assist small and medium sized businesses. Progent can provide quick telephone access to a CCIE so your company can get timely assistance for severe network infrastructure problems that are hurting business efficiency but are outside the comfort zone of your regular network service personnel. Progent's Cisco CCIE consultants can tie into your computer system by means of advanced on-line support technology in order to provide quick, safe, and economical diagnosis and repair. Progent's Cisco-qualified CCIEs can provide consulting for the entire range of Cisco's popular family of networking appliances such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Modules, secure high-speed and integrated services (IS) routers, wireless access points, Meraki cloud-managed access points, VoIP phones and systems, Catalyst Series switches, as well as Virtual Private Network (VPN) products.

  • Authorized Windows Expertise
    Windows Support for Los Angeles, CaliforniaProgent's Microsoft-certified remote service engineers offer network troubleshooting and IT support for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the expertise of support professionals who can help you with a wide range of platform support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 configuration, Exchange 2010 management, SharePoint 2013 development, Skype for Business planning and deployment support, Lync Server integration and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 migration, Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2017 Linux integration consulting, Systems Center Operations Manager (SCOM) network monitoring, Project Server and Server Online planning, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

    Progent also can deliver a wide range of online PC desktop services including Windows 7 migration, preparing for to 64-bit workstation software, integrating Office 2010, and automating PC desktop image creation.

  • CISM and CISSP Certified System Security Professionals
    CISSP Qualified Network Security Specialists for Los Angeles, CaliforniaProgent's qualified CISM and CISSP network security consultants offer a range of system protection services to bolster the immunity of your UNIX/Linux, Solaris, Mac or Windows environment against assaults or assist you to recuperate rapidly following a damaging breach. Security solutions offered by Progent cover thorough network security audits utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds tools and Netcat; fast recovery from malicious assaults; setting up firewalls; establishing safe techniques for remote and mobile connectivity; defending your email system against spam and DHA attacks; and establishing round-the-clock network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers advanced remote consulting support to help companies of all sizes integrate their information networks with leading public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist your it team to plan and administer hybrid environments that can include Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid architectures that utilize physical IT assets as well as public cloud services. To assist you to integrate public cloud services with networks, Progent offers a range of cloud migration support services that include Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of experience providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Special Support Programs Available from Progent
Progent offers the services of world-class remote consulting professionals for special IT projects that small companies often need. Progent's charges for longer-term development or consulting tasks are set according to the qualifications of the engineers required. Progent's background in these special areas of information technology enables customers to execute major initiatives within budget and on schedule. Progent's special online consulting solutions include:
  • Help Desk Call Center Services
    Progent's Help Desk Call Center service options for small and midsize organizations with environments based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk outsourcing, Virtual Help Desk services, and Help Desk consulting. Progent's Call Center outsourcing services are designed for smaller organizations who lack the money or time to support an in-house Help Desk Call Center but who want fast communication with an efficient Help Desk with proficient telephone assistance plus the in-depth expertise to escalate the most challenging problems to advanced engineers.

    Progentís Virtual Help Desk Call Center is designed for bigger companies and operates as a transparent addition to your existing Help Desk staff. Progent's Virtual Call Center can serve as an escalation resource for the toughest network issues, or be available in overflow situations when your other resources are swamped.

    Progent's Help Desk Call Center consulting support can assist you in creating an efficient new Help Desk Call Center or improving your existing organization, identifying or customizing Call Center software to address the unique needs of your company, or providing occasional online personnel to reinforce your in-house Call Center team during high-demand situations such as software migrations, mass upgrades, or installing brand new business software.

    Progent's Call Center staff of veteran information technology experts gives your workers in Los Angeles or anywhere in the state of California immediate access to a large support resource with extensive background offering phone support and online repair service for IT systems that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to give the Call Center recognition as a crucial driver of company productivity, and Progent's policy is to resolve and not simply document technical problems.

  • Business Applications Services: Training, Development, and Problem Solving
    Progent's Applications Consulting Team offers online and in-depth consulting support and education in special business application fields including Enterprise Requirements Planning, MRP, custom financial systems, and CRM. Progent also offers consulting expertise, custom programming, and education for familiar Microsoft business applications including CRM, Office Project, MS Word, and Microsoft Office Excel. To learn additional information about Progent's consulting, custom development, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.

    Progent's Mac professionals can support the artistic facets of Apple Mac computing by offering remote consulting services and education in imaging, sound, and motion video. Progent's consultants offer expertise in a range of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also help you with common projects such as scanning or digitizing audio/video or putting together an audio/video production lab.

    Remote Network Monitoring Support
    Progent offers businesses in Los Angeles, or anywhere in the state of California, remote computer system monitoring services based on Microsoft Operations Manager IT infrastructure monitoring, customized by Progent to suit your environment so your IT maintenance is proactive rather than reactive. By anticipating potential problems before they cause full-scale emergencies, system monitoring can avoid stressful and costly network failures. Progent can also assist with system monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X systems, Windows systems, or networks that support a variety of OS platforms.

How Your Los Angeles Business Can Contact Progent's Remote Support Experts
To contact Progent about urgent online support with UNIX, Linux, Solaris, or Apple macOS and OS X environments, visit Progent's Nationwide Online Support, call 1-800-993-9400, or refer to Contact Progent.















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