Consulting and Technical Support Services for BlackBerry Environments
BlackBerry ConsultantsBlackBerry wireless smartphones were at one time among the most successful solutions for achieving location-independent access to messaging, scheduling, web-based programs, and other critical business information. Progent can provide Louisville, Kentucky companies the expertise of BlackBerry-qualified experts who can help companies to manage their BlackBerry environments or migrate smoothly to a current smartphone platform.

As the complexity of small business IT technology has increased, and as the need for world-class security, dependability, and recoverability has become the norm for businesses of any size, successful integration and support of BlackBerry technology has become more difficult. To address issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small organizations often turn to outside consulting firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-qualified consultants who can assist small businesses to plan, manage, and repair BlackBerry solutions affordably and efficiently, eliminating the need for an in-house BlackBerry technology expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, gives small companies a budget-friendly solution for incorporating BlackBerry technology seamlessly into their business information network.

Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to help you monitor and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize mobile applications, and ensure that your network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered rapidly and thoroughly.

Consulting and Technical Expertise for BlackBerry Enterprise Server
RIM's high-end platform for managing large groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful software allows Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise clients to send and receive emails that are encrypted during wireless transit to provide optimum security. BlackBerry Enterprise Server also streamlines a wide variety of critical management jobs ranging from BlackBerry deployment and upgrades to mobile security and high availability.

RIM BlackBerry Enterprise Server Troubleshooting Support

Progent's BlackBerry-qualified engineers can assist you to use BlackBerry BES Server to do basic jobs like:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Update BlackBerry smartphone software wirelessly
  • Manage client settings with BES Server's extensive selection of policies

Progent's BlackBerry-qualified engineers can also assist your company to utilize BlackBerry BES Server to perform important tasks not supported by the less advanced BlackBerry BES Server Express. These procedures include:

  • Install and support BlackBerry's fault-tolerant infrastructure using virtual servers
  • Install BlackBerry devices remotely
  • Establish specialized administration roles
  • Monitor and analyze the health of your BlackBerry system

Progent's Online BlackBerry-Qualified Consulting Services is Fast and Affordable
For companies in Louisville, Kentucky who require fast and affordable help from a qualified RIM BlackBerry consultant, Progent delivers efficient online assistance from a seasoned network support staff who have provided IT solutions to companies in each state in the United States. (See Progent's client testimonials.)

Remote consulting services avoids travel costs and enables specialists to fix problems rapidly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have earned certifications in the entire range of BlackBerry technologies and offer professional help in fields such as resolving synchronization issues, setting up BlackBerry Enterprise Server, and creating a protected, fault-tolerant network infrastructure for BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, repair, and document a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and technology needs assessment, system design, roll-out planning and execution, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to design a mobile wireless environment that meets your IT budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which management model and hardware products match your requirements, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about alternatives for software versions, processors and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry consultant can assist you to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security engineers to perform network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry consultant offers expertise in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to install and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, install the MDS and Instant Messaging, install access control lists, manage Microsoft Exchange Server data flow, generate, edit, and assign WLAN and VPN configuration sets, implement SNMP traps, and generate management reports to summarize SNMP results.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of settings such as Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to get in touch with Progent about consulting assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.
















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