Consulting Support for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry wireless PDAs were at one time among the most successful solutions for achieving location-independent access to messaging, calendars, web-based applications, and other critical business information. Progent offers Louisville, Kentucky businesses the expertise of BlackBerry-certified consultants who can assist companies to maintain existing BlackBerry deployments or transition smoothly to a current mobile platform.

As the complexity of small company networks has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for businesses of any size, effective integration and maintenance of RIM BlackBerry technology has grown increasingly challenging. To handle areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small organizations frequently resort to external support professionals who specialize in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-qualified engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the requirement for an internal BlackBerry solutions expert and reducing the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, coupled with Progent's efficient remote service delivery capabilities, gives small businesses an economical alternative for incorporating RIM BlackBerry products productively into their business information network.

Progent's engineers can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined administration utilities to help you track and control BlackBerry devices throughout your business, define security policies that make sense for your business, customize mobile software, and ensure that your IT network architecture is properly configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored quickly and thoroughly.

Technical Support Services for BlackBerry BES Server
BlackBerry BES Server simplifies management and support of RIM BlackBerry devices, offering a centralized platform for handling critical tasks such as smartphone deployment, updates, and retirement while also offering a strong infrastructure for data protection and high availability. BlackBerry BES Server delivers seamless integration between Microsoft Exchange Server, Novell GroupWise, or Lotus messaging platforms and BlackBerry users and allows wireless synchronization.

BlackBerry Enterprise Server Configuration Assistance

BES Server provides a variety of data protection capabilities beginning with advanced data encryption of information transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple DES. BES Server also allows excellent flexibility in selecting levels of protection to meet the special needs of your company's network. Progent's BlackBerry certified consultants can help you to select powerful security features and activate them wirelessly. Examples of these over-the-air selectable security settings include:

  • Disable a BlackBerry smartphone
  • Erase data from a lost or stolen BlackBerry device
  • Lock out Bluetooth
  • Activate built-in protection against malware

BlackBerry BES Server also provides flexibility in determining how to keep users from loading or running unsafe or unauthorized programs. Progent can assist you to select blocking processes like:

  • Specify precisely which programs are allowed on the device
  • Block external programs from using persistent storage on the device
  • Determine what resources external programs can access on the device
  • Restrict the kinds of access external programs running on the BlackBerry smartphone can initialize
  • Prevent all external applications from being installed or run on the smartphone

Progent's Online BlackBerry-Certified Technical Support is Fast and Economical
For businesses in Louisville, Kentucky who require quick and affordable help from a certified BlackBerry consultant, Progent delivers efficient remote help from a veteran network support team who have provided network solutions to organizations in every state in the United States. (See Progent's customer testimonials.)

Remote consulting services eliminates travel expense and lets engineers fix technical issues rapidly, allowing you to minimize lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in all BlackBerry solutions and offer expert support in fields including troubleshooting synchronization problems, deploying BlackBerry BES Server, and designing a secure, high-availability network infrastructure for BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and produce documentation for a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology needs assessment, system design, roll-out strategy and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to design a mobile wireless environment that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, help your organization to decide which management model and hardware products meet your needs, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed choices concerning options for software versions, processors and mass storage, network design, and application configuration.

To maximize network protection, Progent's BlackBerry consultant can help your company to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to run company-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device clients on Microsoft Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and IM, implement push and pull access control lists, manage Exchange data flow, generate, update, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent to Get Support from a RIM BlackBerry-Certified Expert
If you wish to ask Progent about engineering assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.
















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