Mobile Consulting for

Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most successful products for achieving anytime-anywhere access to messaging, scheduling, web applications, and other critical business data. Progent offers Lubbock, Texas businesses support from BlackBerry-qualified experts who can help organizations to manage their BlackBerry environments or transition smoothly to a more popular smartphone solution.

As the complexity of small business networks has increased, and as the need for world-class security, dependability, and recoverability has grown to be the standard for companies of any size, effective deployment and maintenance of RIM BlackBerry technology has grown increasingly challenging. To handle areas like security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small organizations frequently resort to external consulting professionals who specialize in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the necessity for an internal BlackBerry technology expert and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient online support model, provides small businesses an economical alternative for incorporating BlackBerry technology seamlessly into their information network.

Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and messaging systems function optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft technology, configure streamlined management tools so you can track and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, develop custom wireless applications, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored quickly and thoroughly.

Consulting Support for BlackBerry BES Server
Research in Motion's high-end solution for managing large collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated software enables Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to send and receive messages that are encrypted in transit to provide optimum security. BlackBerry BES Server also streamlines a wide selection of key administrative jobs ranging from BlackBerry configuration and upgrades to mobile security and fault tolerance.

Progent's BlackBerry-qualified engineers can assist you to use BlackBerry BES Server to do routine tasks like:

• Deploy and manage applications
• Plan smartphone, program, and policy updates
• Upgrade BlackBerry smartphone firmware remotely
• Manage user and group settings with BlackBerry's extensive selection of policies

Progent's BlackBerry-certified consultants can also help your company to utilize BlackBerry BES Server to perform key tasks not supported by the less advanced BlackBerry BES Server Express. These procedures include:

• Configure and support BES Server's high-availability infrastructure using VMware
• Install BlackBerry devices remotely
• Establish custom administration roles
• Automatically track and analyze the overall health of your solution

Progent's Remote BlackBerry-Qualified Support is Quick and Affordable
For businesses in Lubbock, Texas who need fast and economical help from a certified RIM BlackBerry support professional, Progent offers effective remote help from a veteran support team who have provided network solutions to companies in every state in the United States. (Refer to Progent's customer testimonials.)

Remote consulting services avoids travel costs and lets engineers fix problems quickly, allowing you to reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry technologies and can provide professional support in fields such as resolving synchronization problems, configuring BlackBerry Enterprise Server, and designing a secure, fault-tolerant network infrastructure for BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's seasoned service professionals can also help your company to resolve a broad array of problems concerning synchronization, handset detection, messaging reconciliation, web browsing, wireless connections, Instant Messaging, workstation application configuration, and Desktop Redirector.

As a top innovator in delivering countrywide remote consulting services for small office IT networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry technical support expenses at a minimum and, by resolving problems promptly, improves the output of your BlackBerry clients.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry engineer has expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and remove BlackBerry device clients on Exchange and Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and IM, implement access control lists, manage Microsoft Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configurations, set up SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry expert can support your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and produce documentation for a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and network requirements analysis, system architecture, installation planning and implementation, performance optimization, design of a high-availability architecture, data backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to create a wireless solution that fits within your information technology budget and supports your business plans. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry Enterprise Server, help you to determine which administration model and hardware products match your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about options for software versions, server hardware and mass storage, network architecture, and application set up.

To optimize network security, Progent's BlackBerry expert can assist your company to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-qualified security specialists to run network-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry environment.

Contact Progent to Get Support from a BlackBerry-Qualified Professional
To contact Progent about consulting expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.