Wireless Support for

Consulting and Technical Support Services for Research In Motion BlackBerry Environments
BlackBerry wireless PDAs from Research in Motion are one of the most popular products for maintaining mobile connectivity to email, calendars, web programs, and other vital business information. As the complexity of small company networks has expanded, and as the need for world-class security, dependability, and recoverability has grown to be the norm for companies regardless of size, effective integration and maintenance of RIM BlackBerry technology has become increasingly difficult. To handle areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small businesses frequently turn to outside consulting professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-qualified engineers who can help small organizations to plan, administer, and repair BlackBerry solutions affordably and efficiently, doing away with the requirement for an internal BlackBerry technology specialist and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-Gold certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, coupled with Progent's proven remote support capabilities, gives small companies an economical solution for integrating RIM BlackBerry products productively into their information network.

Progent's experts can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined administration tools so you can monitor and support BlackBerry smartphones across your business, define security policies that make sense for your business, develop custom mobile software, and make sure that your IT network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored rapidly and safely.

BlackBerry BES Server Integration Help
The BlackBerry Enterprise Server (BES) offers businesses a centralized and secure source for integrating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to access Microsoft Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to ensure consistent information for applications like calendars, address books, to-do lists, instant messaging, and custom business programs. Due to BlackBerry Enterprise Server support for Exchange Server, mobile workers with BlackBerry handsets can have push-based connectivity with Exchange email and to IM-aware software via Microsoft Office Live Communications Server and Microsoft Lync Server integration.

Progent's BlackBerry-certified consultants can help you plan, install, and troubleshoot BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the expense of supporting a mobile workforce.

Professional RIM BlackBerry Technical Services Available Remotely from Progent
Progent's certified BlackBerry engineers are available by phone to deliver prompt assistance to businesses in the Lubbock area or throughout the state of Texas. Progent's seasoned online consulting experts have helped businesses solve network problems and reduce IT service costs in each state in the United States and established a substantial base of satisfied customers. (See Progent's customer testimonials.)

Progent can provide online consulting support for a broad selection of issues related to RIM BlackBerry software and devices including wireless synchronization, configuration with Exchange, managing BlackBerry BES Server, and improving mobile security. Major RIM BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical tasks such as resolving enterprise activation problems, adding and deleting BlackBerry device clients, activating passwords, configuring wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry consultants can also help you to operate administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and assist your company to select and install appropriate security configurations.

Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Exchange Server.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry-certified consultant offers expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to add and delete BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, control Microsoft Exchange data flow, create, edit, and assign WLAN and VPN configurations, set up SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology needs assessment, system architecture, installation planning and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to create a mobile wireless environment that meets your IT budget and supports your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to determine which administration model and physical components match your requirements, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about options for software versions, server hardware and mass storage, network design, and application set up.

To maximize system security, Progent's BlackBerry-certified expert can help you to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-qualified security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry solution.

Call or Email Progent for Assistance from a BlackBerry-Qualified Specialist
In order to contact Progent about technical assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.