Online Security Support Services and Compliance Assessment for Lubbock Small Company IT Networks
To get immediate assistance with data security problems, small businesses in Lubbock, TX, have access to world-class expertise online by contacting Progent's security professionals. Progent's remote support consultants are ready round the clock to offer effective and economical help with security issues that are impacting the viability of your network. Progent's accredited engineers are qualified to support systems based on Windows, Linux, Mac, Sun, and popular derivatives of UNIX. Progent's broad array of consulting services encompasses firewall expertise, messaging systems, secure system design, and information recovery. Progent's support staff has earned the world's most advanced security accreditations including Certified Information Systems Auditor and Certified Information Systems Security Professional.
Progent offers online security help on a by-the-minute basis without minimum minutes and no additional charges for sign-up or after hours service. By billing per minute and by providing top level support, Progent's pricing model keeps costs low and avoids situations where simple solutions result in major expenses.
Our System Has Been Attacked: What Can We Do Now?
In case your business is now faced with a security crisis, visit Progent's Emergency Online Technical Support to find out how to get immediate help.
For organizations that have prepared beforehand for being hacked, the step-by-step incident handling model promoted by GIAC is Progent's approved method of responding to a major security attack.
Overview of Security Services
Coordinating data security plus planning for restoring vital data and functions following an attack demands an on-going process involving a variety of tools and procedures. Progent's certified security engineers can assist your business at whatever level in your efforts to guard your IT system, from security evaluation to creating a comprehensive security program. Some areas covered by Progent's security consultants include Security Planning and Prevention, Data Recovery and Security Failure Analysis, and Outsourced Protection from E-mail-Borne Attacks.
Designing and Building Secure Environments
Every company should have a thoroughly considered security plan that includes both preventive and reactive activity. The proactive plan is a set of steps that works to reduce security holes. The reactive strategy defines activities to assist security staff to assess the losses resulting from an attack, repair the damage, record the experience, and revive network activity as soon as feasible. Progent can show you how to design security into your business processes. Progent can set up auditing software, create and build a secure IT infrastructure, and propose processes and policies that will enhance the safety of your network. Progent's security professionals are available to assist you to set up a firewall, deploy safe online and mobile connectivity to email and data, and install an efficient VPN.
If your company is looking for an affordable way for outsourcing your security administration, Progent's Round-the-clock Network Support Options include continual online network tracking and quick resolution of emergencies.
Data Restoration and Failure Analysis
Progent provides skill in recovering systems and servers that have been compromised, are suspect, or have stopped working as a result of a security breakdown. Progent can help assess the damage resulting from the breach, return your company to normal functions, and recover information compromised owing to the event. Progent's security engineers can also manage a thorough forensic evaluation by going over activity logs and using other proven assessment techniques. Progent's experience with security problems minimizes your business disruption and permits Progent to propose efficient ways to avoid or contain future assaults.
Backup and Recovery Planning Based on Microsoft DPM
Microsoft DPM is a powerful backup and recovery product based on high-speed disk systems to maximize availability, speed, and manageability. Progent's expert Data Protection Manager support professionals can assist your company to develop an effective business continuity strategy, design a cost-effective fault-tolerant network infrastructure, install a Microsoft DPM-powered backup and restore solution, comprehensively test your system, train your administrative staff or regular consultants how to maintain DPM, or handle complete IT outsourcing services including remote hosting of virtual or physical DPM servers in Progent's data center. To read more, visit Microsoft Data Protection Manager Consulting and Support Services.
Outsourced Spam and Virus Filtering
Progent has partnered with Postini to offer small and midsize companies E-Mail Guard, a managed service that intercepts spam and email viruses before they are able to breach your network firewall. Read the details concerning E-Mail Guard Outsourced Spam and Virus Filtering.
Specialized Security Services Available from Progent
Progent's seasoned engineers can provide world-class expertise in vital areas of computer protection such as:
Security Vulnerability Evaluation and Security Compliance Testing
Progent provides expertise with security evaluation software such as Microsoft Baseline Security Analyzer or LANguard for performing a set of comprehensive system scans to identify possible security holes. Progent has broad skills with these and similar utilities and can help you to understand assessment results and respond appropriately. Progent's security consultants also provide web software validation and can perform expert evaluation of corporate-wide security to assess your company's compliance with major industry security specifications such as FISMA, NIST, and ISO 17799. Also, Progent can assess the strength of your wireless protection including fixed wireless equipment plus mobile devices. Find out additional information about Progent's Vulnerability Evaluation and Compliance Assessment.
Support for MS ISA Server 2006 Microsoft ISA Server offers rules-based security, enhanced throughput, and simple administration of complex networks by incorporating both an advanced firewall and a Web acceleration server integrated with Microsoft's MS Windows Server platform. The ISA Server firewall delivers comprehensive security filtering, control of connectivity policy, and traffic direction. The cache improves system performance by remembering frequently accessed Web data.
Progent's MS ISA Server 2006 consulting service provides small and midsize businesses the expertise of security engineers who can design and implement a solution that matches your protection needs while avoiding restricting network efficiency.
Cisco PIX Firewall and ASA Firewall Help
Progent can provide a Cisco CCIE engineer or Cisco Certified Network Professional to assist you to select, configure, and support Cisco PIX Firewalls and ASA Firewalls. Read more information about Cisco PIX Firewall and ASA Firewall Support.
Cisco Security, VPN and Wireless Help
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can deliver in-depth consulting services for Cisco's complete family of protection and Virtual Private Network (VPN) solutions including PIX 500 Firewalls and ASA Series Firewalls, the Catalyst FWSM, protected high-speed and integrated services routers, wireless access points, and Catalyst Series switches. Learn more details concerning Cisco Protection, Virtual Private Network and Aironet Wireless Support.
Additional Firewall and Virtual Private Network (VPN) Solutions
In addition to supporting a broad array of protection technologies available from Microsoft and Cisco Systems, Progent can provide small and mid-size companies expert support for technologies from other important firewall and Virtual Private Network (VPN) vendors such as:
Unannounced Intrusion Testing Consulting
Stealth intrusion checking is a vital technique for allowing companies to understand how exposed their IT systems are to serious threats by testing how thoroughly network security policies and technologies hold up against planned but unannounced penetration efforts launched by seasoned security engineers utilizing the latest intrusion methods. Find out more information about Progent's Penetration Testing Services.
Certified Information Security Manager (CISM) Security Consulting Expertise
Certified Information Security Manager (CISM) identifies the basic competencies and international standards of performance that information technology security managers are expected to achieve. CISM offers business management the assurance that consultants who have earned their CISM possess the background and knowledge to provide effective security administration and engineering support. Progent can provide a CISM-certified expert to help your enterprise in key security disciplines including information security governance, risk management, data protection program management, and crisis handling support.
Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's CISSP consultants are security specialists who have earned CISSP certification as a result of demonstrated experience, rigorous study, and formal testing. CISSP Certification recognizes mastery of a worldwide standard for IT security. ANSI has granted the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Areas of knowledge included within CISSP include security administration practices, security architecture and test systems, access control methodology, software development security, business processes security, physical security, encryption, communications, Internet security, and disaster recovery planning.
ISSAP Consulting Support for Protected System Architecture
Progent's ISSAP qualified security experts are consultants who have been awarded ISSAP status as a result of thorough testing and substantial hands-on work with network security architecture. ISSAP security experts have acquired in-depth knowledge of access management mechanisms and methodologies, phone system and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-qualified security consultants can help your business with all aspects of architecture security.
Certified Information Systems Auditor (CISA) Consulting Expertise
The CISA accreditation is a recognized achievement that signifies expertise in network security auditing. Certified by ANSI, the CISA accreditation requires that consultants undergo an extensive test administered by the ISACA professional group. Progent offers the expertise of a CISA-certified security audit engineer trained to assist companies in the areas of IS audit services, IT governance, systems and architecture planned useful life, information technology service delivery, safeguarding data assets, and business continuity planning.
GIAC (Global Information Assurance Certification) Support Services
GIAC was established in 1999 to certify the knowledge of information technology security experts. GIAC's goal is to verify that a certified professional possesses the knowledge appropriate to provide support in vital categories of system, information, and software security. GIAC certifications are recognized by companies and institutions throughout the world including and the U.S. National Security Agency. Progent offers the support of certified professionals for any of the security services covered within GIAC accreditation programs such as auditing IT infrastructure, security incident handling, intrusion detection, and web application security.
Get in Touch with Progent for Computer Security Expertise
If your organization is located in Lubbock or elsewhere in Texas and you're looking for computer security consulting, phone Progent at 800-993-9400 or email security-help@progent.com.
Progent provides high availability load balancing support covering system load balancing, load balanced program, network infrastructure routing, and content delivery products such as Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.
Progent’s Wireless Consulting Services offer a fast, economical option for small business IT systems to integrate the latest wireless network solutions. Few small organizations have internal IT groups with the time to keep up to date on the fast-changing world of wireless products and services, and even fewer have the field experience to cut through the hype and identify and integrate the optimal products for Wi-Fi wireless LAN (WLAN), mobile access, and small office wireless security. For 802.11 WiFi networks, Progent can help you design and install 802.11a, 802.11b and 802.11g compatible wireless link hardware such as the Cisco Aironet wireless access point. Progent can also show you how to incorporate an acceptable level of 802.11x security. For wireless messaging and wireless web applications for mobile workers, Progent supports handheld computers such as the Research In Motion Blackberry (RIM Blackberry) for mobile email, as well as wireless PDAs, smartphones, and Pocket PCs based on Windows Mobile operating systems with Activesync. Progent’s expertise with the Proxim Tsunami wireless bridge can help you to test11:10 AM 6/27/2006 and install building-to-building wireless access.
Medium-size businesses can derive all the benefits of Microsoft's MOM and have fast availability of Progent’s Microsoft and Cisco qualified network support professionals. Thanks to Progent's economically priced IT service packages, mid-size businesses can choose a basic MOM-based co-sourcing service program with server monitoring, automated alerts, in-depth system analysis, Help Desk Call Center, and online troubleshooting. For businesses with line-of-business environments who need high availability networking, Progent offers a complete 24x7 outsourcing package. Progent supports MOM 2005 and MOM 2000 to offer mid-size business information systems enterprise-class availability, protection and productivity.
Progent’s professionals offer experience in a variety of technologies related to mobile networking including network topology, wireless data synchronization, wireless security, wireless e-mail, Windows Mobile 2003. PDA integration, Research in Motion Blackberry, and mobile software development. Progent's Microsoft certified consultants can save your business time and expense by using their wireless experience to show you how to select and configure wireless connectivity solutions that make sense for your company. Progent can also tune your IT infrastructure so that wireless appliances work better.
Progent’s Microsoft certified consultants offer small and midsize companies experienced support services for System Center Operations Manager 2007 and MOM 2005. Operations Manager 2007 and 2005 offer extensible and expandable enterprise-class operational management by featuring detailed event management, 24x7 monitoring and alerts, recording and trend profiling, and network and application-specific heuristics and tasks to increase the control of Windows Server System networks. Through built-in application profiles, System Center Operations Manager 2007 and MOM 2005 allow you to isolate your IT reliability issues before they become disasters, increase the efficiency of your network operations via actionable best practices, and support your IT operations and senior administrative staff through sharing key service level and capacity data. Progent’s Operations Manager consulting engineers have broad hands-on familiarity with System Center Operations Manager 2007 and 2005 and can help your company install and configure MOM in order to optimize the availability and efficiency of your information system.
Even if your company has a minimal computer support staff and a modest IT budget, your information system can still have the same high reliability and responsiveness that once needed a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-qualified and Cisco-certified IT professionals, the most recent system management software for 24x7 monitoring and alerts, and cost-effective service programs such as a help desk call center to keep your mission-critical network applications and hardware up and running. Progent's 24x7 Network Management Services include round-the-clock system monitoring, server monitoring, and application monitoring to reduce service expenses, fix trouble spots quickly, and prepare for issues before they degrade network performance. Progent is experienced at deploying System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to deliver comprehensive process management. Progent can help with Microsoft Operations Manager 2000 and Microsoft Operations Manager 2005 to give small company networks enterprise-class reliability, security and performance.
Progent's Microsoft-certified Windows 2000 Server experts can provide network help and information technology consulting services for the complete line of Microsoft .NET Servers, Windows Server 2000, and Windows Server 2003. Progent's Windows Server 2000 configuration, update, and support services include network planning, deployment, project management, on-site and remote support, Call Center outsourcing, expert security consulting, full service outsourcing, and cost-effective co-sourcing.
E-Mail Guard represents a complete solution for defending against spam and viruses. E-Mail Guard addresses the protection and administration of company email by offering continually updated spam and virus blocking, policy management, content testing, and defense against email-borne DHA and denial of service attacks. E-Mail Guard also features tracking, management and analysis tools as well as outgoing email testing to help you repair your email environment and define and enforce company email policy.
Progent has agency relationships with some of the industry's leading data/voice carriers and can offer your small business the same data/voice services you can get by dealing direct. Progent can also help you to identify the service packages that make the best sense for your environment and can deliver professional consulting expertise to help you incorporate your data/voice services into a communications solution that maximizes the business value of your IT network. Service providers whose connections are available by Progent include AT&T, Broadwing, and NextWeb.
Progent practices information transfer from Progent's support experts to customers. By teaching clients to handle technical issues that are within their scope, Progent is able to focus on offering hard-to-find skills where Progent faces few competitors. Small businesses who utilize trusted freelance consultants or who maintain in-house support personnel benefit when Progent passes on knowledge about new technology and tested processes to make their networks more reliable, secure, and productive.
New Edge Networks is a national Competitive Local Exchange Carrier provider of data communications networks and broadband Internet connectivity. New Edge offers a wide selection of data services such as New Edge DSL, SDSL, TransEdge DSL, Full T1, Bonded T1, Point-to-Point T1, Frame Relay, Asynchronous Transfer Mode, Private Line, and DS3. New Edge Networks also offers Voice over IP technology. Progent has an agency agreement with New Edge and is a Microsoft Gold Certified Partner and a Cisco Systems Partner with the skill to show you how to integrate New Edge data services to create a world-class, integrated communications network on a small-business budget.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools make it possible to create specialized mission-critical applications and eCommerce environments that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can show you how to design reports that allow you to analyze your business more thoroughly, turning raw information into useful insights into your company and customers.
Progent's Mac and Windows service experts can help you combine Mac and Windows computers into seamless environments with full sharing and workgroup functionality. Enabling efficient co-existence among a variety of servers and workstations powered by Mac OS X and Windows requires broad knowledge of and background with Apple Macintosh and Windows products. Progent's certifications in Windows and Apple consulting makes it possible to provide expert assistance to companies that rely on these technologies to maintain their competitive edge.
