For small office network systems located in the state of Massachusetts, Progent's Microsoft certified engineers can provide online support and troubleshooting to repair your network troubles fast and cost effectively. Progent has developed top-notch skills, advanced software utilities, and support databases to identify and repair network problems without the expense and time delays normally associated with onsite technical service visits.

If your Massachusetts company is situated outside of the larger metro areas such as Boston, Worcester, Springfield, Lowell, or Cambridge, your nearby computer support options may be limited in skills, or unavailable during urgent situations. This can result in a network environment that is unstable or causing productivity loss due to technical issues continuing for too long. Progent’s group of expert network consultants average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a varied range of customers. This means you obtain not only the technical competency needed for the task, but a consultant with proven methods for applying those skills to assist with efficient network solutions.

Consulting Services for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can help businesses of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; design, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist you to migrate from an older version of SCVMM or from another management platform, and Progent can show you how you to optimize and troubleshoot your existing SCVMM ecosystem so you get maximum business value. Progent can also provide Virtual Machine Manager 2016 migration expertise to help your organization to plan and implement an efficient upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to benefit from new assurance features, high availability VMM storage options, and other improvements.

Private Cloud Hosting Services
Progent's Private Cloud Hosting support combines proven virtual server technology, a state-of-the-art data center, plus the support experience of Progent's Microsoft Gold Certified engineering team to give small companies a complete network outsourcing solution that improves system dependability and protection, reduces management overhead, and saves money. With Progent's Private Cloud Hosting structure, the customer retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved instantly to a new hardware environment without time-consuming and risky reinstallation and configuration. With Private Cloud hosting, your business is not held captive to a single hosting provider.

Remote Support for Windows Server 2008
Windows Server 2008 R2 represents a major step forward in making information networks more protected and available, simpler to virtualize and manage, faster, and able to offer a better environment for web hosting and development. Progent's Microsoft-certified Windows Server 2008 engineers can deliver expert, affordable online support to help your company get the most from the enhancements built into Windows Server 2008 R2 by delivering certified consulting, tech support, training, administration, monitoring, and security engineering expertise.

Microsoft SQL Server 2012 Consulting Services
Progent offers the support of Microsoft-certified SQL Server 2012 engineers and seasoned software developers, database administrators, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and security professionals to assist your business to maintain your Microsoft SQL Server 2012 solution and configure an efficient and secure network infrastructure that helps you maximize the strategic benefit of SQL Server 2012. Progent can also assist you to migrate to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Microsoft Windows 8.1 Integration
Progent's Microsoft-certified Windows 8.1 experts can deliver a variety of consulting services to help organizations of all sizes to deploy, administer, and support networks that incorporate desktops, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's senior project management consultants can help create testing labs to evaluate Windows 8.1 and develop and manage Windows 8.1 migration plans based on leading practices. Progent's consultants also offer Windows 10 planning and migration support.

Cisco IOS software Update Support
If your network includes Cisco routers, you could be using an outdated version of Cisco IOS, the operating system powering almost all Cisco router and the latest Cisco switches. Cisco often provides updates to IOS to correct problems, plug security gaps, or improve features. However, updating IOS and other Cisco OS platforms can be a challenge, depending on your Cisco equipment and your network infrastructure. As an example, there may be limited internal RAM that could cause a new software version to execute improperly. Progent's Cisco CCIE-certified consultants can provide a broad variety of support services associated with updating Cisco IOS software or any Cisco control software like IOS EX or CallManager. Progent's consultants can perform audits of your Cisco software, propose appropriate upgrades, provision Cisco appliances, transfer software images, activate and verify your new software, optimize performance, resolve problems, and teach your network support managers how to get the benefits of all significant new capabilities.

Design and Deployment Consulting for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified consultants can assist you to upgrade to Aironet wireless access points and Cisco Wi-Fi controllers that are compatible with the recently approved 802.11ac Wi-Fi specification, making it possible to get three times the speed for your wireless network while extending the area covered.

SharePoint Server Help
Progent's Microsoft-authorized Microsoft SharePoint 2010 developers and Microsoft SharePoint Server 2007 consultants can show you how to rationalize the business justification for implementing the latest version of SharePoint Server, consult with you on the most sensible version of SharePoint for your application, offer configuration and integration services, help you to set up MS SQL Server as a supporting DBM, improve your network integrity, integrate your standard and customized application software to operate with SharePoint Server, design a company-wide security plan that includes portal solutions, and deliver troubleshooting and Help Desk support.

Microsoft Exchange 2010 Server Upgrade Support
Progent's Microsoft Gold-certified Exchange 2010 engineers can help you to evaluate the value of Exchange 2010 for your organization and can assist you to plan and carry out an economical migration to Exchange Server 2010 from Exchange 2003 or Exchange 2000 that will offer quick return on investment by improving your workers' efficiency, lowering the cost of equipment and service, simplifying administration, and consolidating your key communications technologies.

System Center 2016 Consulting Services
Microsoft System Center 2016 delivers important enhancements for managing hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants offer world-class online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new deployment of System Center 2016, extend or tune your current one, migrate smoothly from an earlier release of System Center, or debug your System Center environment.

Get in Touch with a Progent Computer Support Expert
To find out how you can contact a Progent network consultant for remote or on-premises help in , call 1-800-993-9400 or visit Online Network Support.

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