For office computer networks located anywhere in the state of Massachusetts, Progent's Microsoft qualified engineers can provide remote phone support and remote troubleshooting to fix your network systems problems quickly and affordably. Progent has acquired enterprise-level expertise, advanced software utilities, and support knowledge bases to diagnose and fix IT problems without the high cost and time delays associated with onsite service dispatches.

If your Massachusetts company is situated beyond the larger metropolitan areas such as Boston, Worcester, Springfield, Lowell, or Cambridge, your local network systems support choices may be limited in expertise, or not available during a crisis. This results in a network environment that is unusable or causing wasted time due to technical problems persisting for too long. Progentís team of seasoned network consultants average more than 10 years of real-world industry experience, in the trenches of IT support, performing a large range of technical tasks for a varied range of customers. This means you get not just the technical expertise needed for the task, but a professional with demonstrated methods for applying those skills to provide efficient network solutions.

Oracle Database Administration Services and Application Programming
Progent can provide help from an Oracle certified consultant for Oracle DBA expertise or an Oracle software programmer for creating RDBMS applications. Progent's Oracle database administrators can assist your business to streamline key Oracle database management tasks including database tuning, backup/recovery processes, and database security. Progent's Oracle software programmers can help your company to build, test, enhance, or port Oracle-based programs using PL/SQL. Progent offers skill with SQL Developer, SQL *Plus, and JDeveloper and can help you to tune current SQL code using Oracle's SQL Access Advisor.

IT Consulting Services for Local Governments
Progent has a long background providing a broad range of remote network consulting and urgent repair services to local governments and school districts throughout the United States. Progent is one of the pioneers in providing advanced remote IT consulting and has provided IT support to clients in all 50 states. Progent's online IT support for local governments eliminates travel costs and resolves problems faster than onsite service calls.

The Progent Test and Design Lab at the Herakles/QTS Internet Data Center
The Progent Test and Training Lab at the QTS Colocation Center in Sacramento, California includes a variety of advanced computers and network support infrastructure that can be used remotely or on site to accommodate piloting, assessments, performance modeling, troubleshooting, business continuity planning, education, and additional reasons to help Progent's customers succeed with large-scale IT initiatives.

iPhone Integration
Progent's iPhone and iPad integration consultants can provide affordable remote assistance to help your business to design, deploy, and fix any aspect of your iPhone and Windows integration solution and is available for quick tasks to help you get past occasional technical bottlenecks or long-term engagements to help you complete large-scale initiatives on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you build or support a highly available, secure and scalable network infrastructure that aligns with your mode of computing. Progent can also provide online or on-premises training to show you how to manage and use your iOS devices in a secure, collaborative ecosystem that maximizes the strategic value of your information system.

Simple Engagement and Billing Model
Progent makes it easy to become a client. Progent requires no complex contracts, no minimum commitment, no retainer fees, and no minimum job fee for services delivered during regular working hours. All service time is documented in detail and billed to the actual minutes utilized. By-the-minute billing avoids scenarios in which customers are charged big bucks for quick fixes. You are billed exclusively for the support you get.

Business Intelligence Reporting and Analytics Consulting and Development
Progentís business information reporting consultants can provide remote and on premises expertise to assist you with any aspect of BI reporting ranging from troubleshooting or modernizing reports to designing and deploying an advanced business intelligence environment. Progent's BI consultants can help you to maintain your current BI system, help you to upgrade reports and databases from an outdated reporting platform to a current solution, and deliver as-needed online mentoring tailored to your individual needs. Progentís management reporting and analytics professionals offer expertise in all popular BI reporting and visualization tools such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, and Report Builder.

Progent's Consulting and Development Support for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can broaden their market, lower their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.

Azure Planning and Integration Consulting
Progent's Azure cloud planning and integration experts can help you with any aspect of Microsoft Azure integration including needs analysis, readiness evaluation, solution architecture, pilot testing, implementation, centralized management, performance optimization, license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can help you to configure and debug firewall appliances and VPN tunnels so your clients can securely connect to Azure services, and Progent's Microsoft-certified consultants can help you set up critical Microsoft platforms to work in the cloud including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist your organization to create a hybrid environment that seamlessly combines physical datacenters with Azure-based services.

Microsoft System Center 2016 Integration
Microsoft System Center 2016 delivers major improvements in the management of hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; unified management of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer world-class online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and configure a new implementation of System Center 2016, expand or tune an existing one, upgrade efficiently from an earlier version of System Center, or troubleshoot your System Center environment.

CRISC Network Risk Management Specialists
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify a consultant's skills to design, implement, and maintain information system controls to reduce IT risk. Progent can provide the expertise of a CRISC-certified engineer to help you to create and carry out a workplace continuity or disaster recovery plan that follows leading practices promoted by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines.

Contact a Progent Network Consultant
To see how you can contact a Progent network support expert for remote or onsite expertise in , phone 1-800-993-9400 or go to Online Network Support.

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