For small business computer networks located within the state of Massachusetts, Progent's Microsoft qualified engineers can deliver phone assistance and troubleshooting to solve your network systems troubles fast and affordably. Progent has acquired world-class skills, sophisticated utilities, and support knowledge bases to diagnose and fix computer network problems without the high cost and time delays associated with in-person technical service calls.

If your Massachusetts company is situated beyond the larger metropolitan areas such as Boston, Worcester, Springfield, Lowell, or Cambridge, your nearby network support choices may be limited in technical expertise, or not available during urgent situations. This results in a computer network that is unstable or causing wasted time due to technical issues continuing for too long. Progentís staff of expert network consultants average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a broad variety of technical projects for a varied range of customers. This means you get not just the technical competency needed for the job, but a professional with field proven methods for applying that expertise to provide cost effective network solutions.

Exchange Server 2016 Migration Support Services
Progent's certified Microsoft Exchange 2016 Server migration consultants can assist your business in all facets of your migration to Exchange Server 2016 such as designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your VMs, mailbox databases and logs; setting up HLB for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and configuring Outlook on the web.

Offsite Data Protection Manager Backup Service Package
Offsite backup is a vital part of any complete disaster recovery plan. Progentís affordably priced Offsite DPM Backup Service incorporates the power of Microsoft Data Protection Manager with the state-of-the-art security features of the QTS (formerly Herakles) Internet Data Center in Sacramento to deliver ongoing, non-disruptive backup for up to 2.5TB of data from one or more of your Windows servers. Progent's managed service package includes all setup, support, and monitoring needed for a complete offsite backup solution.

Private Cloud Hosting Services
Progent's Private Cloud Hosting service combines advanced virtual server platforms, a state-of-the-art data center, plus the technical experience of Progent's Microsoft Gold qualified engineering staff to give small businesses a complete IT outsourcing alternative that improves system reliability and security, reduces administrative hassle, and lowers expenses. Under Progent's Private Cloud Hosting structure, the client retains ownership of the data, the OS platforms, and the software applications. Because the system is virtualized, it can be moved instantly to a new hardware environment without lengthy and chancy reinstallation. With Private Cloud hosting, your network is not kept captive to a specific hosting provider.

Microsoft Dynamics NAV Consulting
The latest edition of MS Dynamics NAV ERP includes several new features including tailored Role Centers, improved BI and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV consulting professionals offer custom programming, configuration and troubleshooting support to enable you to take advantage of Microsoft Dynamics NAV. Progentís consultants can show you how to integrate Microsoft Dynamics NAV ERP software to additional services and applications. In addition, Progent can assist your organization to design and utilize databases so you can improve your knowledge of your business, attract more customers, expand your sales campaigns, and form successful alliances.

Microsoft Windows 8.1 Integration Support
Progent's certified Windows 8.1 consulting experts can provide a variety of network consulting services to help organizations of any size to install, manage, and support networks that include workstations, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For larger organizations, Progent's senior project managers can help design and configure test environments to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment projects based on leading practices. Progent's consultants can also provide Windows 10 migration assistance.

Microsoft Virtual Desktop Support Services
Microsoft's virtual desktop technologies lower the work needed for network managers to deploy applications so that they are standardized across an entire user base, offer the power to control rights to critical data, and enable fast deployment of new or updated desktops. With Windows Server 2008 R2, the Terminal Services utility has been revamped and named Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure (VDI) that powers Remote Desktop Services streamlines client access, enhances responsiveness, tightens security, unifies management, and offers an almost transparent user environment. Progent's desktop virtualization consultants can help your company to evaluate the strategic advantages of Microsoft's virtual desktop solutions, set up pilot and on-line environments, improve your system architecture to support virtual clients efficiently, evaluate and remediate security issues, and train your network managers to utilize industry best practices to gain maximum payback from desktop virtualization.

Amazon AWS Integration Consulting Services
Progent's Amazon Web Services (AWS) planning and integration consultants can provide cost-effective remote consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN connections and can help you deploy all-cloud or hybrid ecosystems that seamlessly integrate Amazon AWS services. Progent offers occasional consulting or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you move smoothly to the Amazon AWS cloud.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX expert to help you plan, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere and NSX consultants offer advanced expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for managing private and public cloud and hybrid cloud solutions that deliver maximum uptime, fault tolerance, and disaster recovery.

IT Support for Small Governments and School Districts
Progent has extensive experience delivering a broad range of online IT support and emergency repair services to local governments and school districts across the U.S. Progent is among the industryís pioneers in delivering advanced remote network support and has provided network support to clients in every state. Progent's remote computer consulting for local governments saves travel expenses and resolves problems more quickly than onsite support.

Comprehensive Support Services for Systems at Colocation Data Centers
There are hundreds of world-class colocation centers in Northern California and larger cities across the United States, and Progent's colocation center support team can enhance your network's fault tolerance and performance by helping you select a colo site that meets the individual requirements of your company including geographic proximity, size, connectivity, affordability, and extra additional features and services. Progentís data center IT services are intended for companies with hardware located at collocation hosting facilities and requiring timely on-site help at the colocation facility as well as online help from Microsoft and Cisco certified professionals. Progent provides a variety of collocation center consulting services including network architecture evaluation, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications infrastructure, development and installation of fault tolerant systems, defining and deploying layered security defenses, firewall configuration and troubleshooting, configuring load balancing environments, and creating high-availability server and storage clustering systems.

Cisco Wireless VoIP Phone Solutions
Successful integration of Cisco's wireless VoIP phones typically requires that you configure and optimize many components of your Wi-Fi environment including access points, routers, wireless LAN controllers, and network management tools. Progent's Cisco wireless IP phone configuration and troubleshooting experts offer online and on-premises assistance to help your organization build and manage a Cisco wireless VoIP phone solution by providing services that range from troubleshooting the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.

Progent's Integration Services for Windows 2012 R2 Server Essentials
Windows Server 2012 R2 Essentials is an affordable, entry-level platform that enables small organizations to transition from the traditional stand-alone on-premises datacenter to the modern hybrid computing paradigm that includes local and cloud-based software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts offer cost-effective remote consulting and troubleshooting for Windows Server Essentials. Progent can assist you to evaluate the potential business benefits of moving to Essentials and implementing a hybrid on-premises/cloud-based model for your computing environment. Progent offers comprehensive project management so you can design and carry out an efficient migration to Windows Server Essentials, Office 365, and other Microsoft Online platforms and services. (Learn about Progent's Office 365 integration solutions with on-premises Exchange deployments and Microsoft Azure integration consulting services.) Progent also offers continuing consulting, technical support, and customized training.

Cisco ASA Firewall and PIX Firewall and Firepower Services Expertise
The new ASA 5500-X Family of firewalls with Firepower Services offer substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network experts can assist you to manage your existing PIX or Cisco ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises support for ASA 5500-X firewalls with Firepower Services and can help your organization to plan, integrate, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

Talk to a Progent Network Consultant
To see how to access a Progent network support expert for remote or on-premises expertise in , phone 1-800-993-9400 or go to Online Computer Help.

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