For business computer networks located throughout the state of Maryland, Progent's Microsoft qualified technicians can deliver online assistance and remote troubleshooting to solve your network systems issues quickly and affordably. Progent has developed enterprise-level expertise, advanced software tools, and support databases to troubleshoot and fix IT problems while avoiding the expense and time delays associated with in-person technical service calls.

If your Maryland organization is located beyond the larger metropolitan areas such as Baltimore, Columbia, Silver Spring, or Dundalk, your nearby computer support choices may be limited in expertise, or unavailable during an emergency. This results in a computer network that is unusable or causing wasted time due to technical issues going unresolved for too long. Progentís team of seasoned network consultants average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a broad range of technical tasks for a broad range of customers. This means you get not just the technical expertise needed for the job, but an expert with demonstrated methods for applying those skills to assist with affordable network solutions.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent's disaster recovery consultants can show you how to create a disaster recovery plan to prepare for a catastrophic data center failure. Progent can show you how to develop a complete disaster recovery solution that incorporates scheduled disaster recovery evaluations and testing so that after a catastrophic failure happens, you reduce lost productivity. Progent's Microsoft and Cisco-certified engineers can also assist you to build an affordable, non-stop network architecture that takes into account reliability issues involving a wide range of network technologies and procedures. Progent's business continuity specialists can help you to deal with the high-level problems related to keeping your business operational following a catastrophe by taking into account not only IT issues but other issues such as notifying critical personnel, locating alternate office space, acquiring emergency transportation, hiring temporary workers, and filing regulatory documents.

Microsoft Windows 8.1 Integration
Progent's certified Windows 8.1 consultants can provide a variety of technical services to help companies of any size to deploy, manage, and support networks that incorporate workstations, laptops, tablets, or smartphones based on Windows 8.1. For enterprises, Progent's senior project managers can assist to set up testing environments to evaluate Windows 8.1 and develop and manage Windows 8.1 deployment plans following leading practices. Progent's consultants can also provide Windows 10 planning and migration support.

The Progent Test Lab at the Herakles/Quality Technology Services Data Center
Progent's Test and Training Lab located at the Herakles/QTS Internet Data Center in Sacramento, California includes a collection of advanced servers and network support infrastructure intended to be utilized remotely or on premises to accommodate system testing, assessments, performance modeling, troubleshooting, business continuity simulation, training, and other purposes to help Progent's customers successfully carry out large-scale IT initiatives.

Progent is a Microsoft Gold Certified Partner
Progent has been designated by Microsoft as a Gold Certified Partner, an honor awarded exclusively to the top tier of companies that operate closely with Microsoft, have been tested for IT expertise, and have verified customer references. Microsoft Gold Partners are required to maintain large staffs of IT experts who have undertaken comprehensive proficiency testing. Microsoft Gold Certified Partners are given access to special support and training opportunities from Microsoft and early access to new software for training and evaluation purposes.

MySQL Application Programming and Database Administration Support
Progent's MySQL database management consultants offer a range of economical services to assist companies of any size to optimize the business benefit of MySQL technology. Support services offered by Progent for MySQL include database administration support, application programming, and MySQL migration assistance.

Full Range of Security Help
Progent's , CISSP, CISM, and ISSAP certified security engineers can assist you to perform complete security evaluations, recover quickly from virus attacks, set up firewalls, set up secure mechanisms for off-site and mobile access, deploy spam and virus filtering and email encryption, and craft a corporate-wide security plan based on 24x7 automated monitoring.

Comprehensive Support for Systems at Colocation Sites
There are hundreds of enterprise-grade data center colocation sites in the San Francisco Bay Area and major metropolitan areas across the United States, and Progent's colocation center expert consultants can improve your network's reliability and performance by helping you select a colo site that meets the particular requirements of your business including geographic proximity, size, connectivity, affordability, and value-added features and services. Progentís data center support services are designed for businesses with hardware housed at colocation hosting facilities and in need of timely on-site help at the colo site plus online help from Microsoft and Cisco qualified professionals. Progent provides a selection of collocation center consulting services including system architecture evaluation, Windows and Linux server integration and support, tech support for server and communications infrastructure, design and installation of fault tolerant systems, defining and deploying layered security defenses, firewall configuration and support, designing load balancing solutions, and planning high-availability server and storage cluster configurations.

Spam and Virus Filtering and Email Encryption
Email Guard is Progent's spam filtering service that uses the infrastructure of top data security companies to deliver centralized control and comprehensive protection for your email traffic. The powerful architecture of Email Guard combines cloud-based filtering with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a further level of inspection for inbound email. For outbound email, the onsite gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.

Migration Consulting Support for Microsoft Windows 10
Progent's Windows Windows 10 planning consultants can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Online and onsite evaluation and upgrade services for Microsoft Windows 10 available from Progent's consultants include ROI analysis, project coordination, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management, teleworker access, data and identity security, streamlined provisioning and management, network infrastructure design, Wi-Fi support, disaster recovery planning, custom training for network management staff and users, and ongoing consulting support.

Exchange 2010 Server Migration Help
Progent's Microsoft-certified Exchange Server 2010 engineers can help you to evaluate the value of Exchange 2010 for your business and can assist your IT staff to design and carry out an economical migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2000 that will offer quick return on investment by increasing your productivity, cutting the cost of hardware and support, streamlining administration, and consolidating your key communications technologies.

Get in Touch with a Progent Network Support Expert
To find out how you can get in touch with a Progent network consultant for online or onsite help in , phone 1-800-993-9400 or go to Online Network Support.

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