For small business networks located throughout the state of Maryland, Progent's Microsoft authorized professionals can deliver online support and troubleshooting to solve your computer network problems fast and cost effectively. Progent has acquired enterprise-class expertise, advanced software utilities, and support knowledge bases to troubleshoot and repair IT problems without the expense and time delays associated with in-person technical service calls.

If your Maryland business is situated outside of the larger urban areas such as Baltimore, Columbia, Silver Spring, or Dundalk, your nearby network support options may be limited in expertise, or unavailable during a crisis. This can result in a computer network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progent’s staff of seasoned network professionals average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a broad range of clients. This means you get not only the technical know how needed for the task, but a consultant with demonstrated methods for applying those skills to provide affordable network solutions.

ProSight Network Audits for Checking Network Infrastructure Health
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to get an unbiased evaluation of the health of their network. Based on some of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the configuration of your essential network assets adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable and safer Active Directory environment. Both versions also offer the long-term benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, improved compliance with data security requirements, more efficient utilization of IT assets, quicker troubleshooting, more reliable backup and restore, and increased uptime. To learn more about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.

Microsoft Dynamics NAV Consulting
The latest edition of Microsoft Dynamics NAV offers powerful innovations such as tailored Role Centers, enhanced management information and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV consulting experts offer custom programming, integration and debugging services to help your company to benefit from MS Dynamics NAV. Progent’s consultants can help you to integrate MS Dynamics NAV to other services and programs. Also, Progent can help your organization to design and utilize databases so you can improve your knowledge of your operations, attract additional clients, expand your marketing campaigns, and build successful partnerships.

World-class Cisco Help from Expert CCIE-certified Consultants
Progent’s exclusive team of Cisco Certified Internetwork Expert (CCIE) network engineers have earned a designation reserved for only the most accomplished specialists for architecting, programming, implementing, and troubleshooting a wide range of Cisco networking and connectivity solutions. There are only about seven thousand certified CCIEs worldwide, and attaining this distinction requires comprehensive verification of competency via written examinations and hands-on demonstrations to ensure that CCIE’s know how to apply knowledge to practical situations. CCIE’s have a foundational knowledge of core networking concepts and protocols that allow for rapidly creating multi-vendor solutions.

Citrix Virtual Windows Desktop Engineering Support
Desktop and application virtualization platforms offered by Citrix permit quick set up of new desktops, fast publication of current applications and updates, streamlined image control, immediate recovery from client PC failure or theft, reduced initial cost and extended usable life for client PCs, predictable high performance, tight control of security policies, and the ability to keep critical corporate or government information from leaving its authorized location. Progent's Citrix XenDesktop engineers and XenApp specialists can help your IT staff to assess, pilot, deploy, manage, and support Citrix virtual desktop products and can help you manage and support other virtualization solutions from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V integration.

ProSight IT Asset Management for Network Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can save as much as 50% of time spent trying to find vital information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you’re planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Find out more about Progent's ProSight portfolio of managed services for small and mid-size businesses.

The Progent Test and Design Lab at the Herakles/Quality Technology Services Internet Data Center
Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center in Sacramento, California has a variety of advanced computers and network infrastructure that can be utilized online or on site to facilitate system testing, assessments, capacity testing, troubleshooting, business continuity simulation, education, and additional reasons to help Progent's clients succeed with large-scale projects.

Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network consultants can provide advanced remote and on-premises support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that run the gamut from small or midsize organizations and campus LANs to giant data centers and public clouds. Progent can assist you to implement Cisco's quickly evolving switching technology to achieve the performance, scale, availability, virtualization, data protection and ease of management demanded by your organization. To learn about Progent's consulting services for Cisco's market-leading family of Catalyst switches, refer to Cisco Catalyst switch support. For details about Progent's consulting and troubleshooting services for Cisco's Nexus Series of switches, see Nexus switch consulting and troubleshooting services. To find out about Progent's support services for Meraki switches, go to Cisco Meraki switches consulting services.

Virtualization Consulting
Virtual compute, storage and networking technologies enable businesses to maximize utilization, simplify network operations, and enhance application continuity and data protection. run several virtual servers on one physical processor. Common usage scenarios for virtualization are hardware efficiency, low-cost hosts for programs that require outdated operating systems, and economical quarantining of application programming or testing environments from production ones. Progent's virtual server consultants can provide Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization support services, Windows 2008 Hyper-V Virtualization help, VMware vSphere configuration and troubleshooting, VMware NSX virtual network design and management, and Citrix XenServer assistance. Progent can deploy virtual machines to maximize speed, fault tolerance and manageability while simultaneously lowering expenses; propose and test business recovery strategies that minimize productivity loss in case of a catastrophic failure; and provide ongoing maintenance, repair, and consulting services as computer technology evolves.

Planning and Deployment Consulting for Microsoft Skype for Business Server
Progent's Microsoft Skype for Business experts can provide online and on-premises expertise for organizations of any size to assess the costs/benefits of migrating to Microsoft Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Office 365; set up high-availability mechanisms; connect Skype for Business with your PSTN gateway; and integrate third-party communication platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can help you create and validate a security environment for your Skype for Business solution that is compliant with regulatory standards.

Progent's Cloud Integration Services for Windows 2012 R2 Server Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level OS that allows small organizations to make the move from the traditional physical in-house datacenter to the contemporary hybrid computing paradigm that combines both local and virtualized cloud-hosted resources. Progent's certified Windows Server Essentials consulting experts offer budget-friendly remote consulting and technical support for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the possible business benefits of moving to Essentials and adopting a hybrid local/cloud model for your computing ecosystem. Progent offers comprehensive project management support to help you design and carry out a smooth move to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online platforms and services. (Learn about Progent's Office 365 integration with on-premises installations of Exchange and Microsoft Azure integration consulting.) Progent can also provide ongoing consulting help, troubleshooting, and training.

Web Site Development
If you want to spruce up your corporate Web site, create internal web sites for functions like human resources or employee education, build a standout Web presence for a new venture, or create enterprise-class, database-driven web applications, Progent can provide talented and seasoned web architects and programmers. Progent's experts can also help your company to host your web solutions by building and managing a protected, robust server and connectivity infrastructure featuring remote and wireless access. Services offered by Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and one-on-one training for leading web development platforms. For data-intensive web sites, Progent can provide the help of certified SQL Server programmers, Oracle developers and database administrators, and MySQL experts.

Talk to a Progent Network Consultant
To learn how to get in touch with a Progent computer support expert for remote or on-premises help in , phone 1-800-993-9400 or visit Remote Network Help.














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