For business computer networks located anywhere in the state of Maryland, Progent's Microsoft and Cisco qualified engineers can deliver phone assistance and troubleshooting to repair your computer network issues fast and cost effectively. Progent has acquired top-notch expertise, software tools, and support knowledge bases to troubleshoot and repair computer network problems without the high cost and time delays associated with in-person service calls.

If your Maryland business is located beyond the larger metropolitan areas such as Baltimore, Columbia, Silver Spring, or Dundalk, your local computer support choices may be limited in technical capability, or not available during urgent situations. This results in a office network that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progentís staff of network consultants average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a large range of technical projects for a diverse range of clients. This means you obtain not just the technical competency needed for the task, but a consultant with demonstrated methods for applying that expertise to deliver cost effective network solutions.

The Progent Test Lab at the Herakles/Quality Technology Services Data Center
Progent's Test and Training Lab at the QTS Colocation Center in Sacramento is available for piloting line-of-business applications, developing efficient system upgrade methodologies, evaluating and optimizing performance, designing or validating business continuity strategies, resolving compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers who lack adequate in-house resources to configure effective pilot systems, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping vital network initiatives on schedule.

ERP Consulting Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies over a quarter century of background assisting manufacturing and service organizations to simplify supply chains and improve the efficiency of critical processes to bring products to market quickly and meet customer schedules consistently. Progent offers the skills of an ERP consultant with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite services that spans from as-needed guidance to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, CPQ, web site integration, technical support, ETL, Excel and SQL integration, training, and DBA services. To find out more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Desktop Consulting and Support Services
Progent can deliver a broad array of affordable services to assist your company to deploy, integrate, repair, and manage desktop PCs and laptops powered by Windows, macOS and OS X, or popular versions of Linux. Progent's desktop support services include Windows 10 migration consulting, Windows 8.1 consulting expertise, Microsoft Windows 7 technical support, MS Office and Office 365 integration, and 64-bit computing upgrades.

Online Support for Microsoft Windows Server 2008 R2
The complexity and integration demands of Microsoft Windows Server 2008 R2 calls for an information technology professional with practical experience and broad knowledge in architecting and deploying cohesive and comprehensive business technology solutions. The professional experience of Progent's Microsoft-certified Windows Server 2008 experts, averaging over ten years of background integrating Microsoft-powered solutions, helps insure your success in maintaining and troubleshooting your Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 consulting experts can also assist you to evaluate the advantages of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering building a hybrid architecture that integrates local resources with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud solutions.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running at peak levels by checking the state of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT management personnel and your Progent engineering consultant so all looming issues can be resolved before they have a chance to impact your network. Read about the complete ProSight series of value-priced network management outsourcing services for small and mid-size businesses.

Immediate Assistance for Urgent Issues
With Progentís urgent online computer support services, your company can get instant help for issues that are causing lost productivity. Remote help eliminates the long wait and higher cost associated with on-site network service. For typical IT management tasks, Progentís off-site support consultants can finish most jobs within minutes of receiving a request, rather than forcing your company to live with a problem for hours for on-site support to arrive.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices installed across multiple sites with any number of APs can be remotely configured and managed with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent can provide the expertise of seasoned Wi-Fi professionals who can help your organization to assess the value of Ubiquitiís UniFi technology for your business and help you to design, install, manage, and troubleshoot your UniFi ecosystem. For details, visit Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration services.

NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with continual replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located as far as 300km away from one another. Progent can provide online or on-premises access to a NetApp MetroCluster consultant who can help you to design, deploy, administer, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your functional needs and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by providing help with procedures like assigning disk pools, arranging plexes layout, provisioning volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, designing a configuration replication network between your storage clusters, and testing your DR system to show adherence with industry standards and government requirements.

Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco Wi-Fi controller experts can help your business to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's modern Wi-Fi controller technology. Progent offers expertise for hardware-based and software-only wireless controllers and can help you to determine which type makes sense for your Wi-Fi solution. For 802.11ac Wave 2 wireless controllers from Cisco, Progent offers Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 Wi-Fi controller consulting.

Cost-effective Support Solutions
Many small organizations rely on poor metrics when shopping for a computer network consultant. Cost per hour is usually not a reliable measure for value. A consultant with inadequate experience can take many times longer to perform the same job than a seasoned Information Technology professional. For example, billing 30% less per hour, but taking three times as long for the same task is hardly a deal. Even worse, a badly architected or implemented network infrastructure that is unstable and difficult to administer or expand can cost an organization many times more than its setup price because of lost productivity. Progent's client testimonials from satisfied businesses across the United States confirm the effectiveness of Progent's service model and the expertise of Progent's team of engineers.

Exchange 2010 Migration Help
Progent's Microsoft-certified Exchange 2010 consultants can help your organization to manage and debug your current Exchange 2010 deployment or give you access to the assistance of certified Exchange 2016 professionals and Office 365 Exchange Online specialists to help you assess the value of migrating to a modern release of Microsoft Exchange that offers fast payback by increasing your workers' efficiency, lowering the cost of hardware and support, simplifying administration, and integrating your key communications platforms.

SharePoint Server Support
Progent's Microsoft-certified Microsoft SharePoint 2013 engineers, Microsoft SharePoint 2010 engineers and Microsoft SharePoint Server 2007 support professionals can help you rationalize the economic case for implementing the current version of Microsoft SharePoint, consult with you on the appropriate edition of SharePoint for your application, provide setup and integration services, assist you to install MS SQL Server as a back-end database, optimize your network infrastructure, integrate your standard and custom application software to work with SharePoint, design a company-wide security plan that includes portal solutions, and provide maintenance and Contact Center support.

Contact a Progent Network Support Expert
To find out how to access a Progent network consultant for online or onsite expertise in , phone 1-800-993-9400 or go to Online Network Support.

© 2002- 2019 Progent Corporation. All rights reserved.