For small office networks located within the state of Maine, Progent's Microsoft authorized professionals can deliver online support and troubleshooting to fix your network problems quickly and affordably. Progent has developed top-notch expertise, sophisticated utilities, and support knowledge bases to diagnose and fix IT problems while avoiding the high cost and delays associated with onsite service dispatches.

If your Maine organization is situated outside of the larger metro areas such as Portland, Lewiston, or Bangor, your local network systems support options may be limited in expertise, or not available during an emergency. This can result in a network environment that is unstable or causing wasted time due to technical problems continuing for too long. Progentís team of seasoned network consultants average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a large variety of technical projects for a diverse range of clients. This means you obtain not only the technical competency needed for the job, but an expert with proven methods for applying that expertise to provide efficient network solutions.

Full Portfolio of Security Services
Progent's , CISSP, CISM, and ISSAP certified security engineers can assist you to perform complete security assessments, recover quickly from intrusions, configure firewalls, set up safe techniques for off-site and mobile connectivity, deploy spam protection and email encryption, and craft a corporate-wide security strategy based on round-the-clock automated monitoring.

Juniper Networks Consulting and Support
Progent's Juniper Networks-authorized network engineers can help your company to plan and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your infrastructure, and upgrade efficiently from discontinued devices to current releases. Progent's Junos OS engineers offer expertise with Juniper's flagship network control software to enable you to streamline the administration and improve the security of your Juniper VPN devices, firewalls, and high-performance switches. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can help you maintain environments that incorporate a mix of Juniper's software platforms.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection consultants can help you to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content policies for monitoring the content of email messages and attachments and blocking the transmission of sensitive or unauthorized data or spam-like messages. ProSight Email Guard's email content filtering solutions can also help your business avoid reputation loss and stay in compliance with industry security standards and regulatory mandates like HIPPA, Sarbanes-Oxley and PCI DSS. Learn about the complete ProSight family of affordable outsourced network management services for small businesses.

IT Support for Local Governments and School Districts
Progent has a long background delivering a broad range of online network consulting and emergency troubleshooting services to local governments and schools across the U.S. Progent is among the industryís pioneers in delivering advanced remote IT support and has delivered IT solutions to clients in every state. Progent's online information technology support for local governments saves travel expenses and solves problems faster than on-premises service calls.

PC Desktop Consulting and Support Services
Progent's desktop support team can assist your company to install desktop computers, notebooks, or handheld devices individually or assist you to design and execute a mass upgrade to a new version of an OS or an updated release of a key end-user program. Progent's Microsoft-certified PC specialists can install titles from the Office suite of end-user products or Microsoft Dynamics financial and CRM products on your workstations so they interact efficiently with all Microsoft applications, software from popular vendors, database servers, and key solutions throughout your network. For example, Progent can set up Microsoft Outlook on a workstation or laptop to support both the work pattern of your employee and the protection requirements of your business. Progent can also provide on-line and on-site troubleshooting support for workstations.

ProSight IT Asset Management for Organizing Network Documentation
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard information related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your network documentation, you can eliminate up to 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Learn about Progent's ProSight family of managed IT services for small organizations.

Amazon AWS Migration Consulting Services
Progent's Amazon AWS integration experts can provide cost-effective online support to help companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Glacier for low-cost long-term archiving. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security. Progent offers advanced expertise with firewalls and VPN technology and can show you how to deploy all-cloud or hybrid networking models that efficiently integrate Amazon AWS resources. Progent offers as-needed expertise or Progent can provide project management outsourcing to help you migrate smoothly to the Amazon AWS cloud platform.

ProSight WAN Watch Network Infrastructure Monitoring and Management
Progentís ProSight WAN Watch network infrastructure management service makes it simple and inexpensive for smaller businesses to map out, track, optimize and troubleshoot their connectivity hardware such as switches, firewalls, and load balancers plus servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are always updated, captures and manages the configuration of almost all devices on your network, monitors performance, and sends notices when problems are discovered. By automating complex management and troubleshooting processes, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, finding devices that need important updates, or identifying the cause of performance bottlenecks. Read more about the complete ProSight family of value-priced managed services for small and mid-size organizations.

Migration Support for Skype for Business
Progent's Microsoft-certified Skype for Business experts can provide online and onsite expertise for companies of any size to assess the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can help you to design a local, cloud-based or mixed topology; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; set up HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with other communication platforms such as Cisco UC. Progent's certified data security consultants can assist you create and verify a security strategy for your Skype for Business deployment that is compliant with government and industry standards.

64-bit Computing Migration Help
Progentís 64-bit upgrade support specialists can assist you to enhance your application servers and desktop PCs efficiently from 32 to 64 bits. Progent can assist you to understand the risks and benefits of migrating to 64-bit processing, design an economical upgrade process that reduces business disruptions, and offer responsive online help to aid you to install 64-bit operating systems and applications on your existing computers. Progent's Microsoft certified processing consultants can assist your company to install the 64-bit editions of Microsoft products like Microsoft Windows Server 2008, SQL Server, Windows 7, and Microsoft Office Excel.

SharePoint Help
Progent's Microsoft-authorized SharePoint Server 2010 engineers and Office SharePoint 2007 support professionals can help you evaluate the economic case for implementing the latest version of SharePoint Server, consult with you on the most sensible edition of Microsoft SharePoint for your circumstances, offer setup and deployment services, assist you to set up MS SQL Server as a back-end database manager, improve your network infrastructure, integrate your off-the-shelf and custom application programs to work with SharePoint, design a company-wide security plan that incorporates portal solutions, and deliver maintenance and Helpdesk services.

Talk to a Progent Network Consultant
To find out how you can access a Progent network consultant for remote or onsite expertise in , call 1-800-993-9400 or visit Online Network Help.

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