For small company network systems located in the state of Maine, Progent's Microsoft certified technical experts can deliver remote phone help and remote troubleshooting to repair your computer network troubles quickly and cost effectively. Progent has acquired enterprise-grade expertise, software utilities, and support knowledge bases to troubleshoot and fix computer network problems while avoiding the cost and delays associated with onsite service visits.

If your Maine business is located outside of the larger urban areas such as Portland, Lewiston, or Bangor, your nearby computer network support choices may be limited in skills, or unavailable during an emergency. This can result in a network environment that is unpredictable or causing wasted time due to technical problems persisting for too long. Progentís staff of network professionals average more than ten years of real-world industry experience, in the trenches of IT support, performing a wide range of technical projects for a diverse range of clients. This means you get not only the technical expertise needed for the task, but a consultant with demonstrated methods for applying those skills to provide efficient network solutions.

Examples of Remote Consulting Services Available from Progent for Cisco Routers
Among the popular remote Cisco router support services available from Progent's certified Cisco experts include setting up hostname, IP addressing, routing tables, logging, and user accounts; configuring iBGP and HSRP, aggregation, BGP to EIGRP redistribution, and ECN gateways; reviewing policy based routing to MPLS, routing configuration, line settings and BGP peering arrangements; updating router's IOS image; configuring and testing router failover; troubleshooting VPN problems; making a network diagram and documenting router setup; plus security and availability strategy.

Progent's Consulting and Development Support for SQL Server 2016
Microsoft SQL Server 2016 introduces major improvements in speed, scale, data security, high-availability, BOYD support, plus integrated BI. Innovations include PolyBase for processing SQL and NoSQ databases simultaneously for data warehousing, Hadoop integration, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft Gold-certified SQL Server 2016 consultants can provide remote and onsite support to assist organizations of all sizes to plan, deploy, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.

ProSight Data Protection Services Managed Backup
ProSight Data Protection Services offer small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital files, apps and VMs that have become lost or damaged as a result of component breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements such as IPPA, FIRPA, and PCI and, when necessary, can assist you to recover your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup.

Disaster Recovery/Business Continuity Planning Support Services
Progent's disaster recovery consulting experts can show you how to create a disaster recovery strategy to handle a total data center failure. Progent can show you how to develop a complete disaster recovery solution that incorporates periodic disaster recovery assessments and drills so that when a catastrophic failure happens, you minimize network downtime. Progent's Microsoft and Cisco-certified consultants can also help you to create an affordable, non-stop network architecture that takes into account availability issues involving a broad range of infrastructure technologies and processes. Progent's business continuity specialists can help you to prepare for the high-level problems related to keeping your company going following a catastrophe by taking into account not only IT concerns but additional problems like alerting key staff members, moving into alternate work space, accessing emergency vehicles, finding temporary employees, and submitting regulatory reports. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how to design and build an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments using failover cluster technology field-tested in Microsoft's Azure cloud.

NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with replication to provide fast, zero data loss disaster recovery between datacenters that are as far as 300km apart. Progent can provide access to a NetApp MetroCluster expert who can help you to plan, configure, manage, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your technical requirements and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by providing help with procedures such as assigning disk pools, determining plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and testing your MetroCluster DR solution to prove compliance with industry standards and government mandates.

Private Cloud Hosting Services
Progent's Private Cloud Hosting support combines advanced virtual server technology, a world-class datacenter facility, plus the technical experience of Progent's Microsoft Gold Certified engineering team to give small companies a complete IT outsourcing solution that improves system availability and security, reduces administrative hassle, and saves money. With Progent's Private Cloud Hosting structure, the customer owns the data, the operating systems, and the software applications. Since the environment is virtualized, it can be moved instantly to a new hardware host without lengthy and risky reconfiguration. With Private Cloud hosting, your network is not held hostage to a specific hosting service.

Eliminate Reliance on an Individual Freelance Consultant
By creating a partnership with a full-service computer consulting and support firm such as Progent rather than with a freelance consultant, your company is assured fast availability of experienced experts whenever you need them. You do not have to be concerned that sickness, training, vacations, or conflicting priorities with other clients will cause you to be without support when you have a crisis.

Desktop Support Services
Progent's desktop support staff can help your company to install workstations, notebooks, or wireless computers individually or help your business to plan and execute a company-wide upgrade to a new version of an OS or a new release of a key end-user program. Progent's Microsoft PC consultants can install titles from Microsoft's Office family of end-user products or Microsoft Dynamics financial and CRM products on your workstations so they interact efficiently with all Microsoft programs, software from popular publishers, SQL databases, and key services network-wide. For example, Progent can configure Outlook email client on a desktop or laptop to match both the usage pattern of the user and the security requirements of your company. Progent can also provide on-line and on-site troubleshooting services for desktops.

Best Practices Followed by Expert Engineers
Many businesses located far from areas with ample network engineers resort to poorly trained or inexperienced local resources for critical network support services. This can produce a system that is unstable or unproductive. Progentís staff of Microsoft and Cisco certified consultants average more than ten years of real-world industry background, in the front lines of IT support, providing an extensive array of information system tasks for a broad mix of customers. Consequently, with Progent you get not just expert network engineering skills, but an engineer who understands computer industry best practices in applying those skills to resolve real-world information network issues efficiently and in a repeatable way.

Dynamics GP (formerly Great Plains) Consultants
Progent can provide a Microsoft Dynamics GP technical professional to help you to support and improve your Microsoft Dynamics Great Plains-based management information system. Progent can also assist you to plan and deploy a smooth Microsoft Dynamics GP migration from a legacy accounting package so that you retain your historical data, increase your protection, improve your reporting and analytics, leverage Microsoft Office compatibility, and eliminate business impacts by architecting and adhering to an efficient upgrade plan.

Microsoft Windows Server 2012 Consulting Support
Progent's certified Windows Server 2012 R2 experts can help you to evaluate the advantages of Windows Server 2012 R2 for your company, create test environments and rollout plans, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management, staff, develop a corporate-wide security strategy, automate IT administration, help with application development, and generate and test a DR/BC plan. If you are considering migrating from Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions consultants can help you to assess the value of Windows Server 2016 for your business and plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft Gold-certified information technology experts offer Windows Server 2016 migration consulting services to help organizations of any size to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

Cost-effective Support Solutions
Many small businesses utilize flawed metrics when shopping for a computer network consultant. Cost per hour is usually not a reliable measure for value. A consultant with insufficient technical background can take several times longer to complete the identical task than a seasoned Information Technology expert. For example, charging a third less per hour, but taking three times longer for the same task is not a bargain. Even worse, a poorly designed or configured network infrastructure that is unreliable and difficult to administer or expand can cost a business many times more than its initial price because of lost productivity. Progent's customer testimonials from satisfied companies throughout the U.S. indicate the effectiveness of Progent's service model and the technical capability of Progent's staff of engineers.

Talk to a Progent Computer Support Expert
To find out how you can access a Progent network support expert for remote or onsite assistance in , phone 1-800-993-9400 or go to Remote Computer Help.














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