For business computer networks located throughout the state of Missouri, Progent's Microsoft qualified consultants can provide remote phone assistance and remote troubleshooting to repair your computer network issues quickly and cost effectively. Progent has acquired world-class skills, advanced software tools, and support databases to identify and repair computer network problems while avoiding the high cost and delays associated with onsite service calls.

If your Missouri organization is located beyond the larger urban areas such as Kansas City, St. Louis, Springfield, or Independence, your local network systems support choices may be limited in skills, or unavailable during a crisis. This can result in a network environment that is unstable or causing wasted time due to technical issues continuing for too long. Progentís group of network professionals average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a diverse range of customers. This means you get not just the technical expertise needed for the job, but a consultant with demonstrated methods for applying that expertise to deliver efficient network solutions.

Microsoft Virtual Desktop Consulting
Microsoft's virtual desktop technologies lower the effort needed for network administrators to set up software programs so they are consistent across an entire user base, offer the ability to manage access to critical data, and enable quick installation of additional or upgraded desktops. With Windows Server 2008 R2, the Terminal Services tool has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure behind RDS simplifies client connectivity, enhances responsiveness, tightens data security, centralizes administration, and offers an almost seamless user environment. Progent's desktop virtualization consultants can assist you to evaluate the business benefits of Microsoft's virtual desktop solutions, set up pilot and production deployments, optimize your network architecture to accommodate virtualized clients effectively, assess and resolve security issues, and educate your network managers to follow best practices to gain maximum payback from client virtualization.

Wireless Site Survey
Progentís Wireless Site Survey makes it easy to design and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless network optimized for your facilities, offering you a WLAN that has the coverage, speed, capacity, QoS, security, and roaming capability your business requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive onsite service. Progentís on-premises survey features physical walkthroughs, spectrum and security assessment of your existing WLAN, analysis of your buildingís layout, testing for radio frequency interference, signal propagation modeling, selection of the best locations for customer-requested Wireless Access Points (WAPs) including Cisco Aironet access points, Meraki access points and Apple AirPort devices, and a comprehensive document defining the new wireless network.

Eliminate Dependence on Freelance Consultants
By building a partnership with a full-service computer support organization like Progent as opposed to an individual freelance consultant, your company is ensured fast access to knowledgeable professionals whenever you need them. You do not have to worry that illness, classes, vacations, or conflicting priorities with different customers will leave you without help during a crisis.

Easy Engagement and Pricing Structure
Progent makes it simple to become a client. Progent requires no complex contracts, no minimum commitment, no retainer fees, and no minimum support time for services delivered during regular working hours. All service time is documented in detail and billed to the actual minutes used. Per-minute billing eliminates scenarios in which customers pay major dollars for quick fixes. You are billed exclusively for the support you receive.

Progent's Test and Design Lab at the Herakles/QTS Colocation Center
The Progent Test and Training Lab located at the QTS Colocation Center in Sacramento includes a variety of dedicated computers and network infrastructure intended to be utilized online or on premises to accommodate piloting, assessments, performance modeling, troubleshooting, business continuity planning, education, and additional reasons to help Progent's clients succeed with large-scale projects.

Video Conferencing and Telepresence Consultants
Progent can provide the services of a certified video conferencing and telepresence consultant with expertise deploying technology from the major video conferencing/telepresence providers including Cisco, Polycom, and LifeSize and can help you to design, install, upgrade, or maintain a video conferencing environment that preserves your current investment and maximizes the strategic value of your IT network. Progent can also provide the services of infrastructure engineers able to help businesses of any size to create and maintain a communications network that provides the speed, dependability, protection, and scalability required to accommodate your telepresence solution.

Microsoft Azure Integration Consulting Services
Progent's Azure cloud planning and integration experts can assist you with any aspect of Microsoft Azure migration such as requirements definition, prerequisites evaluation, system architecture, pilot testing, deployment, centralized administration, performance tuning, license management, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can help you to set up and troubleshoot firewall appliances and VPN tunnels so your clients can safely connect to Azure resources, and Progent's Microsoft Gold-certified consulting experts can help you set up critical Microsoft technologies to run in Azure including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help you to set up a hybrid ecosystem that transparently integrates on-premises datacenters with Azure-based services.

Cisco Unified Messaging and Collaboration Consulting Services
Progent offers online or on-premises access to a certified CCIE engineer to assist you to plan, install, manage and repair converged communications networks that incorporate Cisco Unified Communication products in an in-house, cloud-based, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have in-depth backgrounds helping organizations of all sizes to build collaboration solutions by providing services such as Cisco Unified Communications Manager (CUCM) and Cisco CallManager system design and deployment, IP voice and video phones and soft phones configuration, and wireless IP phone deployment. Progent's consultants can assist you with Cisco's entire library of Unified Communications applications such as Cisco Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Unified Contact Center Express (CCX), and Unified Attendant Console.

Desktop and Mobile Device Centralized Administration Consulting
Progent can provide Microsoft System Center Configuration Manager design and deployment and Microsoft Intune integration help to consolidate and simplify the management of your PCs along with your Cloud-connected mobile devices. Progent can help you to migrate efficiently to SCCM 2012 from an older device and application management solution or help you to modify your existing SCCM 2012 ecosystem to accommodate your changing IT requirements.

Wireless IP Phone Integration and Troubleshooting
Integration of Cisco's wireless IP phones usually demands that IT teams set up and optimize many components of your wireless environment such as access points, routers and switches, wireless LAN controllers, and management software. Progent's wireless IP phone configuration and troubleshooting consultants can provide online and on-premises support to help you build and administer a Cisco wireless VoIP phone deployment by delivering integration services that can range from debugging the configuration of a wireless IP phone or AP to providing project management outsourcing or co-sourcing for updating the wireless architecture of a campus.

Comprehensive IT Support for Systems at Colocation Data Centers
There are hundreds of enterprise-grade colocation centers in Northern California and major cities throughout the United States, and Progent's Internet data center consulting team can enhance your systemís redundancy and performance by helping you select a colo facility that meets the particular needs of your organization including geographic proximity, size, connectivity, budget, and value-added features and services. Progentís data center IT services are intended for companies with equipment located at colocation hosting sites and in need of timely in-person help at the co-location site as well as remote help from Microsoft and Cisco certified professionals. Progent provides a selection of colocation center consulting services such as network topology analysis, Windows and UNIX server integration and support, tech support for server and communications infrastructure, design and installation of high availability systems, defining and implementing layered security structures, firewall configuration and troubleshooting, designing load balancing environments, and creating fault tolerant server clustering configurations.

Windows Hyper-V Virtualization Consulting
Progent's Microsoft-certified Hyper-V professionals can assist you to analyze the possible advantages of Hyper-V-based virtualization for your company, perform test installations to verify Hyper-V's compatibility with your production software, evaluate your network and server architecture for optimal operation with virtualization solutions, help you in migrating to Windows Server 2008 R2 or transitioning to Windows Server 2012 R2 and setting up Hyper-V, train your network management staff to track and manage Hyper-V, provide expert consulting help for enhancing the protection of your virtual servers, establish and test disaster recovery processes that maximize network availability, and deliver continuing consulting and technical support including low-cost remote troubleshooting and comprehensive Help Desk outsourcing.

Talk to a Progent Network Support Expert
To learn how you can access a Progent network consultant for remote or onsite assistance in , call 1-800-993-9400 or go to Online Network Help.

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