For small business networks located throughout the state of Missouri, Progent's Microsoft qualified professionals can deliver remote phone support and remote troubleshooting to resolve your computer system problems quickly and cost effectively. Progent has acquired world-class expertise, software utilities, and support knowledge bases to troubleshoot and repair IT problems while avoiding the cost and time delays normally associated with in-person service visits.

If your Missouri business is located outside of the larger metropolitan areas such as Kansas City, St. Louis, Springfield, or Independence, your local computer network support options may be limited in expertise, or not available during a crisis. This results in a network environment that is unpredictable or causing efficiency loss due to technical issues persisting for too long. Progent’s team of expert network engineers average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a wide range of technical tasks for a broad range of clients. This means you get not only the technical expertise needed for the job, but a consultant with field proven methods for applying that expertise to deliver excellent network solutions.

Live Online Training for Popular Desktop Apps
Progent offers online training for a range of desktop programs and operating systems such as Microsoft Excel, Word, Publisher, Visio, Acrobat Writer, Photoshop CS, Crystal Reports, and Windows 10 and 8. Webinar-based learning provides the benefits of conventional in-person sessions, such as instant communication between students and trainers, but eliminates the costs of transportation and the challenge of attempting to synchronize the availability of multiple workers.

NetApp SAN Storage Solutions
Progent offers enterprise clients online or onsite NetApp SAN consulting services for NetApp's complete portfolio of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, information assurance, high availability, and remediation. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN environments quickly and affordably following best practices.

Examples of Remote Support Services Available from Progent for Cisco Routers
Among the common remote Cisco router support services offered by Progent's certified Cisco experts are configuring hostname, IP addressing, routing tables, NTP, and user accounts; setting up iBGP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; fixing NAT configurations, routing configuration, and line settings; installing current IOS image; configuring and testing router failover; troubleshooting VPN tunnel problems; creating a network diagram and documenting router setup; plus security and fault tolerance strategy.

Eliminate Reliance on an Individual Freelance Consultant
By building a relationship with a full-service network consulting and support firm like Progent rather than with a freelance consultant, you are ensured timely availability of capable professionals whenever you need them. You no longer have to worry that illness, classes, vacations, or conflicting jobs with other customers will leave you without help during an emergency.

SQL Server 2012 Support Services
Progent can provide the expertise of Microsoft-certified SQL Server 2012 engineers and experienced software developers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and security professionals to assist your business to manage your SQL Server 2012 solution and define a cost-effective and safe IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012. Progent can also assist your company to migrate to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

SQL Server Application Programming
Progent's certified SQL Server application developers can assist with each aspect of creating and maintaining SQL Server-powered database applications. Progent follows leading practices using Microsoft's MSF Framework to create scalable, easy-to-manage line-of-business applications and to finish software development projects on time and on budget. Development support offered by Progent for SQL Server applications includes specification of features and scope, database modeling, ETL development, data integrity, T-SQL coding, software configuration, capacity planning, tuning, backup and restoration, clustering and virtualization, replication, security, and fault tolerance.

Cost-effective Support Solutions
Many small organizations rely on poor metrics when shopping for a computer network consultant. Cost per hour is usually not a good measure for value. A consultant with inadequate technical background can take several times longer to complete the identical job than an experienced Information Technology professional. As an example, charging a third less per hour, but taking three times longer for the same job is hardly a bargain. Even worse, a poorly designed or implemented network infrastructure that is unreliable and difficult to administer or expand can cost a business many times more than its setup price because of lost productivity. Progent's customer testimonials from satisfied companies across the United States confirm the efficiency of Progent's support model and the expertise of Progent's staff of engineers.

Mac Support Services
Progent's support professionals for Apple Mac OS X technology can provide Mac OS X users an assortment of technical services including desktop support, assistance with Mac OS X applications, security and accessibility expertise, co-existence with Microsoft-based environments, and custom education. For small business networks based exclusively on Macintosh OS X or for environments utilizing a mix of Mac, Linux, and Microsoft powered servers and desktops, Progent has the experience and depth to handle the complexity of designing, setting up and maintaining a network infrastructure that is reliable, secure, fast, and aligned with your business objectives.

Desktop and Mobile Device Centralized Administration Consulting
Progent offer System Center Configuration Manager design and deployment and Microsoft Intune expertise to centralize and simplify the administration of your PCs along with your web-facing mobile devices. Progent can assist you to migrate efficiently to SCCM 2012 from a legacy change management solution or help you to enhance your existing SCCM 2012 environment to support your evolving business requirements.

Progent's Integration Support for Microsoft Windows 2012 R2 Server Essentials
Microsoft Windows Server Essentials is an affordable, entry-level platform that allows small businesses to make the move from the traditional stand-alone on-premises datacenter to the new hybrid computing model that combines on-premises and cloud-based software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts offer cost-effective remote consulting and technical support for Microsoft Windows Server Essentials. Progent can help you to evaluate the possible productivity and cost advantages of migrating to WS 2012 R2 and implementing a hybrid local/cloud-based design for your network ecosystem. Progent can provide comprehensive project management to help you design and execute a smooth move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. (Find out about Progent's Office 365 integration solutions with on-premises Exchange deployments and Microsoft Azure integration support.) Progent also offers as-needed consulting, technical support, and customized training.

Contact a Progent Network Consultant
To see how to contact a Progent network consultant for remote or onsite help in , phone 1-800-993-9400 or visit Online Network Support.














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