For small business network systems located anywhere in the state of Missouri, Progent's Microsoft authorized engineers can deliver online support and troubleshooting to resolve your network troubles fast and cost effectively. Progent has developed enterprise-grade skills, software tools, and support databases to identify and repair network problems while avoiding the cost and delays normally associated with in-person technical service dispatches.

If your Missouri small business is located beyond the larger urban areas such as Kansas City, St. Louis, Springfield, or Independence, your nearby computer support choices may be limited in technical capability, or not available during urgent situations. This can result in a computer network that is unusable or causing wasted time due to technical issues continuing for too long. Progent’s team of field proven network consultants average more than 10 years of real-world industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a extensive range of customers. This means you obtain not just the technical expertise needed for the task, but an expert with proven methods for applying that expertise to provide excellent network solutions.

iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide cost-effective online consulting to help your business to plan, configure, and fix any aspect of your iOS and Windows integration efforts and is available for short-term tasks to help you get past occasional technical bottlenecks or long-term engagements to help you finish business-critical initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you create or support a resilient, secure and scalable network infrastructure that is best suited to your mode of computing. Progent can also provide online and onsite training to show you how to manage and use your iPhones and iPads in a safe, collaborative environment that maximizes the business value of your information network.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) accreditation is an important qualification that represents expertise in IS security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates pass a comprehensive test given by the ISACA international professional group. Progent can provide the services of a CISA-qualified Cybersecurity audit consultant trained to help companies in the areas of information systems audit process, information technology administration, network assets and architecture lifecycle, information technology service delivery, protection of data assets, and disaster recovery planning.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief interview with a Progent information assurance consultant. The interview is intended to help assess your organization's ability either to stop or recover rapidly after a ransomware attack. Progent will work with you personally to collect information about your current antivirus tools and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to build a cost-effective security and backup environment that meets your business needs. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Cisco Unified Communications Manager and Unified CM Express Consulting
Cisco Unified Communications Manager, originally known as CallManager, is the foundation of Cisco's communications and collaboration solution. Unified Communications Manager and Cisco Unified Communications Manager Express (CME) provide a modern IP-PBX by integrating closely with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's CCIE-certified CUCM and CallManager consultants can assist with any facet of Unified Communications Manager setup and troubleshooting in areas that include integrating Cisco Voice over IP phones and video IP phones, reviewing dial plans, setting up SIP PSTN trunks and CUBE session border controllers, installing ISR routers with CUBE networking support, creating Cisco UCS server clustering solutions for high availability, and integration with Exchange and Skype for Business.

MS Project Server Consulting
Progent's certified Microsoft Project Server experts can provide comprehensive remote and on-premises support services for Microsoft Project Server and for Microsoft products that work in conjunction with Project Server. Consulting services provided by Progent include Project Professional and Project Web App set up, SharePoint Server 2013 planning and configuration, SQL Server 2017 migration, SQL Server 2016 configuration and support, Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 consulting, Office Excel and Microsoft Office 365 Excel application support, plus PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE network engineers to assist you to enhance your infrastructure to accommodate local, branch, home-based, and mobile users so that they can utilize Project Server 2010 to collaborate securely and productively. Progent's certified network security consultants can help your IT team to adopt and enforce security workflows that safeguard important business information without interfering with productive information exchange.

Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 consulting experts can deliver a variety of technical services to assist companies of any size to support, administer, and repair IT systems that include desktops, laptops, tablets, or smartphones powered by Windows 8.1. Progent's consultants also offer Windows 10 planning and migration help.

High-level Project Management Consultants
For enterprise project management support, Progent offers access to veteran information technology experts with decades of experience as IT project managers for application development, information systems deployment, and process engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide world-class management expertise to help enterprise clients to follow leading practices to ensure that major projects are successfully completed on time and within budget.

CISM-certified Cybersecurity Management Consultants
Progent offers the support of CISM certified network security management experts. The Certified Information Security Manager (CISM) committee defines the basic capabilities and worldwide standards of skill that information security managers are required to master. It provides executive management the assurance that consultants who have earned their CISM certification have the experience and knowledge to deliver effective security management and consulting services.

World-class Cisco Help from Expert CCIE-certified Engineers
Progent offers easy, quick, and economical access to Cisco CCIE engineers. CCIEs are elite networking gurus who earn this prestigious classification only after strenuous examination by Cisco. CCIEs can handle even the most complex problems associated with network planning, setup, troubleshooting, and support. Progent’s CCIE experts work closely with Cisco in-house staff in identifying problems with Cisco's IOS software and developing fixes or obtaining patches to correct anomalies. Progent can provide fast access to a CCIE by telephone so that you can get immediate help for tough network troubles that are affecting business efficiency but are outside the expertise of your usual IT support resources.

ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP environment that meets your company's specific requirements and that helps you prove compliance with legal and industry data security regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent attention. Progent can also assist you to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

Deployment Support for Lync 2013
Lync Server 2013, now called Skype for Business, allows businesses of all sizes to build a centrally managed and secure communications environment that permits a BYOD computing model with instant messaging (IM), presence, audio/video and web meetings with app sharing and whiteboard, as well as IP and PSTN telephony across a broad range of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 experts can assist your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-resident (with Lync Online) or mixed model appropriate for your current and long-term plans, deploy Lync 2013 in a way that expedites your ROI, and provide custom online and on-premises training to your management team and users. Progent has expertise in key pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can help your organization to combine Lync 2013 with popular Microsoft Office and Office 365 apps including Outlook, Excel and PowerPoint. Progent's Microsoft Skype for Business consultants can also assist you to design and carry out an efficient upgrade to Skype for Business.

Active Directory (AD) Planning and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory experts have broad experience troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, lost Active Directory objects, clean-up of beta software configuration objects in production Active Directory systems, and fixing of unsuccessful installations of Active Directory and AD-dependent applications. Progent is also proficient in using “expert only” AD utilities like ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend deployment techniques that address key areas such as AD naming standards, hierarchical structure, IT administration model, selection and structure of group policy objects, as well as protection and monitoring specifications. Progent can also anticipate the implications of alternate server and service configurations on functionality and performance. Progent can assist companies to design and implement deployments of Active Directory Domain Services by providing Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud integration.

Planning, Deployment and Support Services for Microsoft System center 2012
Progent's System Center consulting experts have over a decade of experience deploying, maintaining and fixing the key components included with Microsoft System Center and can assist you to design, install, support, and repair your Microsoft System Center 2012 R2 ecosystem to optimize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent also can provide System Center 2016 upgrade consulting to help you to transition to the current version of System Center from a previous one or from a third-party IT management platform to provide the advantages of best-in-class provisioning, automation, security, plus datacenter and critical application performance monitoring.

Talk to a Progent Network Consultant
To see how to contact a Progent network support expert for remote or on-premises support in , call 1-800-993-9400 or go to Online Network Support.














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