For small company computer networks located within the state of Missouri, Progent's Microsoft and Cisco qualified technical team members can deliver remote phone support and troubleshooting to repair your computer system problems quickly and affordably. Progent has acquired enterprise-grade expertise, advanced software utilities, and support databases to troubleshoot and repair network problems while avoiding the expense and delays normally associated with in-person service dispatches.

If your Missouri small business is situated outside of the larger metropolitan areas such as Kansas City, St. Louis, Springfield, or Independence, your nearby computer support options may be limited in expertise, or unavailable during an emergency. This can result in a network that is unstable or causing wasted time due to technical issues persisting for too long. Progentís staff of network professionals average more than twelve years of real-world IT industry experience, in the trenches of network support, performing a wide variety of technical tasks for a broad range of clients. This means you get not only the technical skills needed for the job, but an expert with demonstrated methods for applying those skills to provide excellent network solutions.

Full Range of Security Services
Progent's CISM, GIAC, and CISA certified security experts can help your company to perform comprehensive security evaluations, recover quickly from intrusions, configure firewalls, set up safe mechanisms for remote and mobile access, install spam and virus protection and email encryption, and craft a company-wide security plan built around round-the-clock automated monitoring.

Help with Selecting an Internet Service Provider and a Service Package
Progent can provide the affordable services of remote Internet connectivity consultants to help your organization to assess or enhance your ISP services so your Internet access solution matches your business requirements. Support services provided by Progent include assessment of your current bandwidth use, carrier and service plan analysis and ordering, network provisioning, and overseeing a smooth switchover to a different carrier and/or service arrangement. Network provisioning can include enhancing current routers and configuring new ones, implementing firewalls, and designing fault-tolerant BGP configurations. Progent's ISP, telecommunication carrier and data center vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

NetApp SAN Storage Solutions
Progent offers enterprise clients online or onsite NetApp SAN consulting services for NetApp's entire family of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, transparent updates, system management, security and compliance, high availability, and remediation. Progent offers Level 3 support to help you to resolve issues with NetApp SAN environments efficiently based on best practices.

In-depth Experience with Microsoft's Leading Server Software
Progent offers broad experience with Microsoftís leading server systems. Progent offers Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment, Windows 2008 R2 support, Windows Server 2003 technical support, Windows 2000 Server support, MS Exchange Server 2016 migration, Exchange 2013 configuration, Exchange Server 2010 troubleshooting, Exchange Server 2007 assistance, SQL Server 2016 integration, and SQL Server 2012 and 2014 consulting and technical support.

Juniper Networks Consulting and Support
Progent's Juniper-certified network consultants can assist your company to plan and implement Juniper Firewall and VPN platforms, optimize and support your infrastructure, and migrate efficiently from discontinued products to current versions. Progent's Junos OS consultants can provide expertise with Juniper's flagship network operating system to help your business to streamline the management and strengthen the protection of your Juniper and NetScreen VPN appliances, multi-access gateways, and high-performance switches. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist organizations manage environments that include a combination of Juniper's OS platforms.

Amazon Web Services (AWS) Migration Consulting Services
Progent's Amazon Web Services (AWS) planning and integration experts offer affordable online support to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can help you create cloud-centric or hybrid networking models that efficiently incorporate Amazon AWS resources. Progent offers as-needed expertise or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you move efficiently to the Amazon AWS cloud.

Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to plan and install a Wi-Fi wireless LAN adapted to your facilities, offering your business a wireless solution that delivers the reception, performance, capacity, QoS, security, and roaming ability your company needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive on-premises service. Progentís onsite wireless survey includes onsite walkthroughs, RF and security audits of your current wireless network, evaluation of your site's layout, measuring for RF interference, RF propagation modeling, identification of the best placement for customer-specified Wireless Access Points including Cisco Aironet access points, Meraki cloud-managed APs and Apple AirPort equipment, and a detailed document describing a new WLAN.

Temporary Chief Information Officer Services
Progent can supply organizations with an information management expert who can function as a part-time CIO. This experienced IT executive can provide strategic direction to assist your company to integrate appropriate technology to improve business operations so they match better with your business goals. Your business can develop and implement a well conceived information technology strategy without incurring the cost of a full-time Chief Information Officer. Critical tasks Progent's temporary Chief Information Officer can perform include strategic planning, establishing technology budgets, developing and tracking models for Total Cost of Ownership, reengineering workflows, reviewing contracts with suppliers, establishing security and compliance standards, cash flow management, automating data center administration, computer desktop management solutions, software revision tracking, and business continuity preparedness.

Online Technical Support for Microsoft and Cisco-based Networking Environments
Progentís Technical Response Center provides expert remote technical support for Microsoft and Cisco-based systems anywhere in the United States. Progent's certified engineers have the knowledge and experience to assist you to analyze and solve difficult network problems rapidly and affordably. The breadth of technical expertise offered by Progent's staff of engineers allows them to escalate even the most challenging problems to the right specialists as necessary. Whether you need one-time phone support and online repair or continuing access to a Helpdesk Technical Response Center, Progent's engineers can provide your organization with enterprise-level support without the cost and administrative hassle of maintaining a big in-house IT group.

Office 365 Exchange Online Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 and local Exchange. This allows you to have specific Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist you with any phase of designing, integrating and troubleshooting your hybrid Office 365 network. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Office 365 solution is completed on schedule and within budget. For details about Progent's online consulting services for hybrid Office 365 and on-premises Exchange environments, refer to Office 365 integration with on-premises Exchange.

Planning and Deployment Consulting for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified Wi-Fi experts can assist your business to upgrade to Aironet wireless access points and Cisco wireless controllers that comply with the recently approved IEEE 802.11ac Wi-Fi standard, enabling you to get three times the speed for your Wi-Fi network while increasing the area covered.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology engineers can provide world-class online and on-premises support and troubleshooting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for applications that range from small businesses and campus networks to enterprise data centers and public clouds. Progent can show you how to deploy Cisco's continually evolving switching solutions to realize the speed, expandability, resilience, virtualization support, data protection and ease of management demanded by your organization. To learn about Progent's consulting and support services for Cisco's extensive family of Catalyst switches, see Cisco Catalyst switch consulting and troubleshooting services. To learn about Progent's consulting and support services for Cisco's Nexus Series of data center switches, see Cisco Nexus switch consulting and support services. For information about Progent's support services for Meraki switches, visit Meraki switches integration.

Video Conferencing Consulting Support
Progent offers the support of a certified video conferencing and telepresence engineer with an extensive background integrating technology from the major video conferencing/telepresence vendors such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can help your company to plan, install, expand, or troubleshoot a video conferencing environment that protects your current investment and optimizes the business value of your IT network. Progent can also provide the services of network infrastructure engineers who can help companies of any size to create and troubleshoot a communications network that provides the performance, reliability, protection, and expandability required to accommodate your telepresence solution.

Contact a Progent Computer Consultant
To see how you can access a Progent network consultant for online or on-premises support in , call 1-800-993-9400 or go to Remote Computer Help.














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