For office network systems located anywhere in the state of Mississippi, Progent's Microsoft authorized technical experts can provide phone help and troubleshooting to resolve your computer network problems fast and affordably. Progent has developed world-class skills, software utilities, and support knowledge bases to identify and repair network problems without the cost and time delays normally associated with on-site technical service dispatches.

If your Mississippi company is situated outside of the larger urban areas such as Jackson, Gulfport, Biloxi, or Hattiesburg, your local network support choices may be limited in technical expertise, or not available during a crisis. This can result in a network environment that is unusable or causing wasted time due to technical problems persisting for too long. Progentís group of seasoned network professionals average more than 12 years of real-world industry experience, in the trenches of IT support, performing a extensive range of technical projects for a diverse range of clients. This means you obtain not just the technical competency needed for the job, but a consultant with demonstrated methods for applying that expertise to provide affordable network solutions.

World-class Cisco Help from Experienced CCIE-certified Consultants
Progent is the leading source of convenient, quick, and economical access to Cisco CCIE Certified consultants. Cisco Certified Internetwork Experts are recognized networking experts who are awarded this top-level certification only as a result of thorough testing by Cisco. CCIEs are able to handle the most complex issues associated with network planning, implementation, repair, and maintenance. Progentís CCIE professionals work closely with Cisco engineers in identifying problems with Cisco's IOS software and devising fixes or acquiring software updates to resolve problems. Progent offers fast contact with a CCIE by telephone so that you are able to receive instant help for tough network problems that are impacting worker productivity but are beyond the scope of your local IT service resources.

Microsoft Exchange 2016 Upgrade Support Services
Progent's Microsoft Exchange Server 2016 experts can assist your business in any and all facets of your migration to Exchange 2016 such as designing HA architecture for a local, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Progent's Consulting Support for Microsoft SQL Server 2016
SQL Server 2016 introduces major improvements in speed, scale, security and compliance, high-availability, BOYD integration, and built-in BI. Innovations include PolyBase for processing relational and non-relational databases simultaneously for data warehousing, R language support, Row-level Security, Mobile Report Publisher, and centralized control over local and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide remote and on-premises support to help organizations of all sizes to design, implement, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server, Exchange, SharePoint, Microsoft Dynamics ERP, Skype for Business, and System Center Operations Manager.

ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than 25 years of background helping manufacturing and service companies to simplify complicated supply chains and streamline key business processes in order to bring products to market quickly and adhere to customer commitments consistently. Progent can provide the skills of an ERP consultant with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises services that can range from as-needed advice to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, CPQ, web site integration, debugging, data conversion, Office 365 integration, disaster recovery planning, and DBA services. To learn more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

ProSight Network Audits for Evaluating Network Infrastructure Health
Prosight Network Audits are a fast and affordable way for small and mid-size businesses to obtain an objective assessment of the overall health of their network. Based on a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits help you see how closely the configuration of your essential network assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a more manageable and more secure AD implementation. Both versions also provide the ongoing advantages of advanced remote network monitoring and management technology. These benefits can include lower-cost management, improved compliance with data security regulations, higher utilization of network assets, faster problem resolution, more reliable backup and restore, and less downtime. To learn more about ProSight Network Audits and to view sample reports, visit ProSight Network Audits.

Remote Technical Support for Windows and Cisco-based Network Environments
Progentís Technical Response Center offers world-class online technical support for Windows and Cisco-based networks anywhere in the United States. Progent's certified engineers have the experience to assist you to analyze and resolve difficult network problems rapidly and affordably. The scope of technical expertise represented by Progent's team of engineers allows them to escalate even the most difficult issues to appropriate specialists as necessary. Whether you require one-time phone support and remote repair or continuing availability of a Helpdesk Technical Response Center, Progent's consultants can provide your company with enterprise-level support without the cost and management hassle of running a big internal IT group.

Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, a tightly integrated extension of Unified Communications Manager (CUCM), is a unified voice messaging solution that promotes collaboration by offering a variety of alternatives for accessing voice messages within a framework that is easy to implement and administer. Cisco Unity Connection allows you to access and manage voice messages from your email inbox, web browser, Jabber, a Cisco Unified VoIP endpoint, a smartphone, or an iPad or tablet. Unity Express (CUE), offered in certain Cisco ISR routers, provides cost-effective voicemail, unified messaging, interactive voice response (IVR), and greeting services for small to mid-size businesses (SMBs) and enterprise satellite locations with up to 500 users. Progent's Cisco-qualified CCIE consulting experts can provide Unity Connection and Unity Express (CUE) integration and technical support support to ensure that your CUE deployment gives you maximum competitive advantage.

Expert Wireless Consulting and Support Services
Progent's wireless technology consultants offer broad expertise in the implementation and support of wireless information technology and can help you to plan, deploy, administer and troubleshoot wireless ecosystems that are compliant, resilient, scalable, simple to administer and use, ready to handle your vital applications, and transparently incorporated into hybrid cloud environments. Remote and on-premises Consulting services available from Progent cover a variety of wireless technologies and include smartphone management, Wi-Fi infrastructure design and installation, Wi-Fi site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless connections.

Cisco Unified Messaging and Collaboration Consulting
Progent can provide remote or on-premises access to a certified CCIE consultant to assist you to plan, deploy, manage and repair converged communications networks built on Cisco Unified Communication products in an in-house, distributed, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have in-depth experience helping organizations of any size to build collaboration solutions by providing services that include Unified Communications Manager (CUCM or Unified CM) and CallManager planning and deployment, Voice over IP and video phones and soft phones setup, and Cisco wireless IP phone deployment. Progent's consultants can assist you with Cisco's entire library of Unified Communications applications like Jabber, WebEx Meeting Center, Unity Express, Cisco Unified Contact Center Express, and Unified Attendant Console.

Planning and Deployment Support for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified wireless consultants offer Cisco Aironet wireless access point consulting and Cisco wireless controller integration to help you benefit from the IEEE 802.11ac Wi-Fi specification to get three times the performance for your Wi-Fi network while increasing the coverage area.

Team Approach to Service and Problem Escalation
Computer networks have grown increasingly sophisticated. In addition, most small office networks integrate products from dozens of different manufactures. All this makes network integration and support increasingly difficult. It is impossible for even the most talented individual to have deep knowledge in all areas of computer technology, or broad practical experience in the enormous range of products, versions, and updates that small companies incorporate in their information systems. Progent utilizes a collaborative methodology to network support and relies on subject matter experts to bring in-depth knowledge when necessary to fix the most intractable technical issues efficiently, at the lowest cost to you.

Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical appliance manufactured by Barracuda or a software-based appliance with similar features but which uses your own storage hardware. Barracuda Backup protects vital company data generated locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting services to help you to plan, integrate, operate and repair a BDR solution based on Barracuda Backup. For details, go to Barracuda Backup and disaster recovery consulting.

Contact a Progent Computer Consultant
To find out how you can get in touch with a Progent computer consultant for remote or on-premises help in , call 1-800-993-9400 or go to Remote Computer Help.














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