For small office networks located in the state of Montana, Progent's Microsoft and Cisco qualified technical experts can provide remote phone assistance and remote troubleshooting to solve your computer network troubles quickly and affordably. Progent has acquired world-class skills, sophisticated utilities, and support knowledge bases to troubleshoot and resolve computer network problems while avoiding the expense and delays normally associated with in-person service visits.

If your Montana business is situated outside of the larger urban areas such as Billings, Missoula, or Great Falls, your nearby network systems support choices may be limited in technical expertise, or unavailable during a crisis. This results in a computer network that is unusable or causing productivity loss due to technical issues continuing for too long. Progentís team of network professionals average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a extensive variety of technical tasks for a broad range of customers. This means you obtain not only the technical know how needed for the job, but a consultant with demonstrated methods for applying those skills to assist with excellent network solutions.

Convenient Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for urgent network assistance include VISA, MasterCard, American Express, and Discover. Monthly billing and Net terms are available for established corporate accounts.

ProSight Systems Watch Automated Server and Desktop Monitoring
ProSight Systems Watch is Progentís server and desktop and management service that uses state-of-the-art remote monitoring and management techniques to keep your IT system running efficiently by checking the health of vital computers that power your information system. When ProSight Systems Watch detects a problem, an alert is transmitted immediately to your specified IT management staff and your assigned Progent consultant so that any looming issues can be addressed before they have a chance to disrupt productivity. Read about the complete ProSight family of value-priced outsourced network management services for small organizations.

Microsoft Exchange Server 2016 Upgrade Services
Progent's Microsoft Exchange 2016 Server experts can assist your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 including designing high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing for high-availability CAS services; designing, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Amazon Web Services (AWS) Planning and Integration Consulting
Progent's Amazon Web Services (AWS) integration experts offer affordable remote consulting to assist businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable cloud storage, and Glacier for low-cost archival storage. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN access and can help you deploy cloud-based or hybrid networking models that efficiently incorporate Amazon AWS resources. Progent offers as-needed expertise or Progent can provide project management outsourcing to help you move smoothly to the Amazon AWS cloud platform.

Progent's Consulting, Development and Training Services for Microsoft Office Excel and Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a wide variety of remote services to help your organization to design, develop, test, install, administer, and debug applications powered by any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to move your legacy Excel applications to the newest releases of Excel, support Excel on iOS and Android mobile devices, and identify and fix compatibility issues between various versions of Excel. Progent can provide as-needed support to organizations who need a quick fix to a stubborn issue related to Excel and Progent can also provide comprehensive project management support for upgrading or creating mission-critical application software built on Excel. Progent's affordable online training for Office Excel can be customized to address the needs of individual users or teams.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX consultant to help your organization design, deploy, administer and troubleshoot VMware vSphere-powered virtualization ecosystem for local datacenters, cloud environments, or hybrid systems. Progent's VMware vSphere and NSX consultants can provide advanced expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud Suite used for managing private and hybrid cloud solutions that deliver high availability, data security, and application mobility.

Progent is a Microsoft Gold Certified Partner
Progent has been authorized by Microsoft as a Gold Certified Partner, an honor awarded only to the top class of organizations that operate closely with Microsoft, have been tested for IT skills, and have confirmed client references. Gold Partners must maintain large staffs of IT professionals who have completed extensive certification testing. Gold Certified Partners are provided access to special support and training opportunities from Microsoft and early exposure to beta software for training and piloting purposes.

Consulting and Troubleshooting Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's SCVMM 2012 consulting experts can assist businesses of any size to follow best practices to set up SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your business to move from an older edition of SCVMM or from a third-party management platform, and Progent can help you to enhance and repair your current SCVMM 2012 ecosystem to make sure you get maximum business value. Progent also offers SCVMM 2016 migration consulting to help your organization to design and execute an efficient migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to take advantage of new security capabilities, high availability VMM storage fabric, and other enhancements.

Design and Configuration Consulting for Cisco's Meraki Cloud-managed Wireless APs
Progent's Meraki Wi-Fi access point consultants provide remote and on-premises support to assist organizations of any size to design, deploy, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki cloud-managed APs. Progent can assist you to set up and manage Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco products such as switches, ASR routers and firewalls to create a cohesive ecosystem that provides the same connectivity, performance, security compliance, ease of management and uptime for wired and Wi-Fi users regardless of their location or computing device. (See Meraki switches consulting services.)

Microsoft SQL Server Software Programming
Progent's Microsoft-certified SQL Server developers can assist with every phase of creating and managing SQL Server-powered applications. Progent adheres to leading practices using Microsoft's MSF Framework to create extensible, easy-to-manage line-of-business applications and to complete software development projects on schedule and on budget. Software development support available from Progent for Microsoft SQL Server applications includes functional specs, logical and physical modeling, normalization, data integrity, T-SQL coding, software installation, storage management, performance optimization, backup/recovery strategies, partitioning, synchronization, security, and business continuity.

Office 365 Exchange Online Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 Exchange Online and local installations of Exchange. This permits you to have some mailboxes located at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft Gold-certified consultants can assist your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget. To learn more about Progent's consulting support for hybrid Office 365 and on-premises Exchange systems, see Office 365 integration solutions with on-premises Exchange.

Mac OS X Consulting
Progent's support professionals for Apple Mac technology can provide Apple Mac users an assortment of services including desktop support, assistance with Mac OS X application software, security and accessibility consulting, co-existence with Microsoft-based environments, and one-on-one education. For small business systems based exclusively on Apple Mac OS X or for networks utilizing a combination of Macintosh, Linux, and Microsoft powered servers and desktops, Progent has the experience and depth to deal with the complexity of designing, setting up and maintaining a network system that is reliable, safe, fast, and supportive of your business objectives.

Collaborative Approach to Service and Technical Problem Escalation
Information networks have become ever more complex. In addition, most small office networks include software and hardware from many different vendors. This makes computer integration and support increasingly difficult. It is unfeasible for even the most talented individual to have in-depth familiarity in all facets of computer technology, or extensive hands-on experience in the enormous range of hardware and software products, models, and revisions that small businesses incorporate in their information systems. Progent utilizes a collaborative approach to network support and depends on subject matter experts to bring high-level skills when needed to solve complex technical issues efficiently, at the least cost to your company.

Progent's Integration and Development Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, merchants can broaden their reach, lower their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.

Comprehensive Documentation of Services Provided
Progent provides full and meaningful reports of all support activity to ensure customers donít ever feel like a hostage to their support organization. Progent sends e-mail accounts of support activity shortly after finishing each support task, and also provides a hard copy along with monthly billings. Complete network service documentation makes it less disruptive for customers to move to a new service organization or assume more service duties internally. Good service documentation also give IT managers the visibility needed to evaluate support services and produce more realistic network budgets.

Immediate and Affordable Online Consulting and Support Throughout the U.S.
Progent has provided online or on-premises network consulting help to organizations in each state in the U.S. Many of these clients have indicated their appreciation to Progent through testimonials to the quality of Progent's service personnel. Check out Progent's customer testimonials to see what they say concerning the high level of Progent's network support services

Talk to a Progent Computer Consultant
To find out how to contact a Progent network consultant for remote or onsite expertise in , call 1-800-993-9400 or visit Online Computer Help.














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