For small business networks located throughout the state of Montana, Progent's Microsoft authorized professionals can deliver online support and troubleshooting to solve your computer network problems fast and cost effectively. Progent has acquired enterprise-class expertise, advanced software utilities, and support knowledge bases to troubleshoot and repair IT problems without the expense and time delays associated with in-person technical service calls.

If your Montana business is situated outside of the larger urban areas such as Billings, Missoula, or Great Falls, your nearby network support options may be limited in expertise, or unavailable during a crisis. This can result in a computer network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progent’s staff of seasoned network professionals average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a broad range of clients. This means you get not only the technical know how needed for the task, but a consultant with demonstrated methods for applying those skills to provide affordable network solutions.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect data related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT documentation, you can eliminate up to half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Find out about Progent's ProSight portfolio of managed IT services for small and mid-size organizations.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection specialists can assist you to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content security policies for scanning the content of outbound email messages and attachments and blocking users from sending sensitive or inappropriate information or spam. ProSight Email Guard's outbound email content filtering technology can also help avoid being blacklisted and keep in compliance with industry privacy standards and government requirements including HIPPA, Sarbanes-Oxley and PCI DSS. Read more about Progent's entire ProSight family of affordable managed services for small and medium-size organizations.

World-class Cisco Support from Experienced CCIE-certified Consultants
Progent’s elite group of Cisco certified CCIE consultants have earned an accreditation reserved for the most capable specialists for planning, configuring, installing, and debugging a diverse array of Cisco network and interconnectivity solutions. There are only seven thousand CCIE’s worldwide, and achieving certification requires extensive proof of networking skills via written exams and hands-on demonstrations to make sure that CCIE’s know how to apply theory to real-world situations. CCIE’s have a base knowledge of core networking concepts and protocols that enable rapidly developing multi-vendor solutions.

Microsoft Desktop Virtualization Consulting Services
Microsoft's desktop virtualization solutions reduce the effort required for IT administrators to deploy applications so they are consistent across an entire workforce, offer the power to manage access to critical data, and enable quick installation of new or upgraded workstations. With Microsoft Windows Server 2008 R2, the Terminal Services tool has been revamped and named Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers RDS streamlines client connectivity, enhances responsiveness, tightens security, centralizes administration, and provides an almost transparent client environment. Progent's Windows Server 2008 R2 engineers can assist your company to assess the strategic benefits of Microsoft's virtual desktop technologies, configure test and on-line environments, improve your system architecture to support virtual desktops effectively, evaluate and remediate security issues, and educate your IT managers to utilize industry best practices to achieve a fast ROI from client virtualization.

ProSight Active Security Monitoring Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) endpoint protection (EPP) service utilizes next generation behavior analysis tools to defend endpoint devices and servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely evade legacy signature-matching anti-virus products. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to manage the complete threat progression including filtering, detection, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats. Learn more about Progent's complete ProSight series of low-cost network management outsourcing services for small and medium-size organizations.

Windows 8.1 Integration
Progent's certified Windows 8.1 consultants can deliver a variety of IT outsourcing and co-sourcing services to help organizations of any size to install, manage, and troubleshoot environments that include workstations, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can help set up testing environments to assess Windows 8.1 and develop and implement Windows 8.1 migration projects following industry best practices. Progent's consultants also offer Windows 10 planning and migration assistance.

Upgrade Support for Microsoft Skype for Business
Progent's Skype for Business experts can provide online and onsite consulting services for companies of any size to evaluate the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can help your business to design a local, cloud or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; set up high-availability mechanisms; connect Skype for Business with your PSTN gateway; and integrate third-party communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can help you create and verify a security environment for your Skype for Business deployment that meets regulatory standards.

Progent's Cloud Integration Services for Microsoft Windows Server Essentials
Windows Server Essentials is an affordable, entry-level OS that allows small businesses to transition from the traditional stand-alone in-house datacenter to the modern hybrid computing model that includes on-premises and cloud-based software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts offer budget-friendly remote consulting and troubleshooting services for Windows Server Essentials. Progent can help you to evaluate the possible productivity and cost benefits of migrating to Essentials and adopting a hybrid on-premises/cloud design for your network environment. Progent can provide full-service project management support so you can plan and carry out an efficient migration to Windows Server Essentials, Office 365, and other Microsoft Online platforms and services. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Microsoft Azure integration consulting services.) Progent also offers continuing consulting, technical support, and training.

Web Development Consulting
If you want to revamp your corporate web, create internal Webs for applications like human resources or employee education, establish a standout Web presence for a new business, or build world-class, database-driven web applications, Progent can provide talented and experienced web architects and programmers. Progent's experts can also assist you to support your web solutions by designing and managing a secure, dependable server and connectivity infrastructure that includes offsite and wireless connectivity. Services available through Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 classes for leading web site authoring platforms. For data-driven web sites, Progent can provide the help of MS SQL Server developers, Oracle developers and DBAs, and MySQL consultants.

Expert Support Services for Systems at Colocation Sites
There are several hundred enterprise-grade Internet Data Centers in the San Francisco Bay Area and larger cities across the United States, and Progent's Internet data center consulting experts can enhance your system’s fault tolerance and performance by helping you select a remote data center site that meets the particular needs of your organization including geographic location, size, communications, budget, and value-added features and services. Progent’s data center IT services are designed for companies with equipment located at colo hosting facilities and requiring on-demand on-premises help at the colo site as well as online help from Microsoft and Cisco qualified experts. Progent offers a variety of collocation center consulting services including network topology evaluation, Windows and UNIX server integration and support, troubleshooting for server and telecommunications networking, development and deployment of high availability configurations, architecting and deploying layered security defenses, firewall integration and support, designing load balancing solutions, and planning high-availability server and storage clustering systems.

Get in Touch with a Progent Network Support Expert
To see how to access a Progent computer support expert for online or on-premises assistance in , phone 1-800-993-9400 or visit Remote Computer Help.

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