World-class Online Consulting and Support Expertise for BlackBerry Technology
BlackBerry Remote Integration AssistanceSafe and uninterrupted connectivity from mobile phones to email systems like Microsoft Exchange, Lotus Domino, or Novell GroupWise is now a strategic requirement for businesses of any size who want to optimize productivity. Research in Motion's BlackBerry smartphones and the BlackBerry BES Server are among the most popular technologies for building and managing wireless connectivity. But, supporting productive BlackBerry environments has become complex because of the sophisticated mechanisms available to meet the requirement for enterprise-class security and non-stop operation. Progent's BlackBerry certified engineers are experienced at providing remote consulting and support services for BlackBerry systems, reducing service expenses and resolving issues more quickly than is feasible with conventional on-premises service providers.

Progent has a large team of online consultants qualified to maintain IT system that include technology from all popular vendors. (See industry certifications of Progent's consultants.) Progent's Cisco CCIE engineers can help your company to resolve complex issues with your network environment. Progent's Apple qualified support staff can help your business to integrate Macintosh computers with your mobile connectivity solution and can provide help with iPhone integration and management. Progent's Linux consultants can offer expertise for managing servers based on various distributions of Linux such as RedHat Linux, SUSE, Debian-GNU, CentOS Linux, Ubuntu Linux, Mandriva Linux, PCLOS, fedora, and Gentoo. This breadth of practice areas permits Progent to act as a convenient solution for IT consulting required in multi-vendor networks and avoids the blame game that small companies commonly confront when trying to find technical help.

Progent's information technology security consultants have been awarded top security accreditations including GIAC (Global Information Assurance Certification) and ISSAP. Progent's world-class security professionals can help you make smart choices in selecting from the many options available with configuring BlackBerry Enterprise Server and can also create and validate a corporate-wide security environment that makes sense for your business. Progent's security services for small companies include a pair of ultra-affordable security vulnerability testing service packages that enable small companies to receive an objective network security evaluation from a Progent security engineer to uncover potential weaknesses in the security profile you present inside and outside your security perimeter.

BlackBerry BES Server Consulting and Technical Help
The BlackBerry Enterprise Server (BES) gives companies a single and secure source for integrating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry BES Server allows wireless BlackBerry clients to connect to Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to achieve consistent information for collaborative programs such a schedules, address books, tasks, IM, and specialized business software. Due to BlackBerry BES Server integration with Microsoft Exchange, users with BlackBerry smartphones can have push-based connectivity with Exchange messages as well as to instant messaging-capable applications via Microsoft Live Communications Server and Lync Server 2010 integration.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-qualified consultants can assist you to design, implement, and troubleshoot BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the expense of supporting a mobile workforce.

Some Ways That Progent Can Help You to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has earned certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization issues to designing wireless productivity solutions built around BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and document a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and network requirements analysis, solution architecture, deployment planning and execution, performance tuning, configuration of a high-availability environment, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to design a wireless system that fits within your IT budget and supports your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which management model and hardware products match your needs, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices concerning alternatives for software editions, server hardware and storage, network architecture, and application set up.

To optimize network security, Progent's BlackBerry expert can help you to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to run network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone clients on Microsoft Exchange and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, apply permissions, set up the Mobile Data System and IM, deploy push and pull access control lists, control Exchange Server data flow, generate, update, and apply WLAN and VPN configurations, set up SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry engineer can support your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent for Support from a BlackBerry-Certified Expert
If you wish to get in touch with Progent about consulting expertise for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.

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