Consulting Support for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were once one of the most successful solutions for achieving anytime-anywhere access to messaging, scheduling, web-based applications, and other critical business data. Progent offers Madison, Wisconsin businesses the services of BlackBerry-certified consultants who can help organizations to maintain existing BlackBerry deployments or migrate efficiently to a modern mobile platform.

As the sophistication of small business IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for companies of any size, successful deployment and maintenance of RIM BlackBerry technology has grown more challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small businesses often resort to outside consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small organizations to design, manage, and repair BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry solutions expert and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, combined with Progent's efficient online support model, gives small businesses a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their business information system.

Progent's consultants can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft technology, set up streamlined management tools so you can track and control BlackBerry smartphones across your company, recommend security policies that are right for your company, customize wireless software, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered quickly and safely.

Integration Expertise for BlackBerry BES Server
Research in Motion's high-end platform for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated software enables Exchange, Lotus, or Groupwise users to send and receive messages that are encrypted in transit to ensure optimum data protection. BlackBerry Enterprise Server also simplifies a wide variety of crucial administrative tasks ranging from BlackBerry deployment and updates to mobile security and high availability.

RIM BlackBerry BES Server Integration Support

Progent's BlackBerry-certified engineers can show you how to use RIM BlackBerry Enterprise Server to perform basic tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Upgrade BlackBerry device software wirelessly
  • Control user and group configurations with BlackBerry's vast library of IT policies

Progent's BlackBerry-qualified engineers can also help you to utilize BlackBerry BES Server to implement important procedures not supported by the entry-level BlackBerry BES Server Express. These tasks include:

  • Set up and manage BES Server's fault-tolerant architecture using VMware
  • Install BlackBerry smartphones remotely
  • Set custom administration roles
  • Automatically track and analyze the overall health of your BlackBerry solution

How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization problems to architecting mobile workforce solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, repair, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network needs assessment, system design, roll-out planning and implementation, performance optimization, design of a high-availability architecture, information backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to design a mobile wireless system that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to decide which administration approach and equipment meet your requirements, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about options for software editions, server hardware and storage, network architecture, and application set up.

To maximize network protection, Progent's BlackBerry-certified consultant can assist your company to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-qualified security engineers to perform company-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Exchange. Progent's BlackBerry engineer has expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, apply permissions, install the MDS and IM, deploy push and pull access control lists, control Microsoft Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent for Support from a BlackBerry-Certified Specialist
In order to get in touch with Progent about engineering support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.
















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