Quick, Affordable Online Computer Network Support for Manchester, New Hampshire Small Businesses
For over two decades, Progent has specialized in providing world-class IT support services to clients who have small-company budgets. Progent has developed a unique service solution that includes a streamlined, seamless virtual office infrastructure, custom remote repair technology, a substantial team of engineers certified in a broad array of technical disciplines, a Help Desk service structure that promotes responsiveness and guarantees follow-through, a worldwide group of remote service professionals, on-site service options for the majority of most zip codes in the U.S., and a company ethos committed to fixing network problems in the least time and at the least cost to clients.

For mid-size and large companies, Progent can provide co-sourcing and project management services to reinforce the technical skills of your internal network service team. This can cut costs and minimize technical risks for big IT initiatives such as application design and development, business continuity planning and testing, network security evaluations, merging datacenters, or technology migrations.

Progent can in addition provide access to certified experts to help your company to plan and execute a sensible cloud strategy.

Main Technologies Supported by Progent for Manchester, New Hampshire Office Networks
A Microsoft Gold Partner consulting company that maintains a world-class group of Cisco certified CCIE networking experts and Apple Computer certified consultants, Progent provides urgent assistance and affordable online consulting to Manchester, NH companies for a wide array of computer technologies such as:

Service Delivery Options Available for Manchester, New Hampshire Companies
Progent has a selection of options for providing small companies with affordable computer services for troubleshooting, system architecture, hosting, and network management. Progent's model for delivering IT support is based on the Help Desk Call Center structure common to larger IT groups. Progent's Help Desk Support Model ensures rapid response, comprehensive service documentation, dependable follow-through, and strict cost monitoring across an array of IT support delivery alternatives that include remote repairs, on-premises help, high-end consulting, as well as server hosting.

  • Online Service
    Progentís Technical Response Center provides emergency and routine remote support for Microsoft Windows, Linux, Apple Mac, and Cisco-powered systems in the United States and globally. Progent's seasoned support experts can assist customers to troubleshoot and repair network problems without the cost or delay of in-person support calls. The experience of Progent's network consultants allows them to handle most network problems quickly. For the most challenging problems, Progent's depth of knowledge makes it possible to escalate trouble tickets to world-class specialists. Progent offers a convenient, web-based registration procedure for first-time clients to accommodate emergency network problems and Progent charges by the minute with zero sign-up charges or minimums, so you are invoiced only for the help you get. Experts available remotely include Cisco-qualified CCIEs, Microsoft-certified MCSE consultants, and GIAC-certified security professionals. Find out additional details concerning Progent's online network troubleshooting expertise.

  • On-site Service
    Progent provides on-site computer assistance for registered customers in major metropolitan areas in the United States. Progent's onsite support personnel can operate in conjunction with Progent's remote service engineers to give small businesses the best of both worlds: on-premises support professionals when you require them plus the remote help of Progent's seasoned staff of network engineers, security specialists, and business software developers. The wait time for on-site service calls is usually under 24 hours. Progent requires no sign-up or retainer charge for becoming a Progent client for onsite service. Learn more concerning how and why to register for Progent's onsite computer support services.

  • Phone Support
    Progent's Contact Center Outsourcing Services are intended for small and midsize businesses who need prompt and dependable support from a professional Helpdesk with effective phone assistance, remote troubleshooting tools, and enough technical strength for all needed escalation. Because smaller businesses usually have tight IT funds and can spare little executive attention for dealing with network support, Progent's Help Desk Call Center Services could be the most cost-effective option to make sure that small business information systems are always productive. Read more details about Progent's Helpdesk outsourcing services.

  • Consulting Services
    Progent provides small businesses affordable access to world-class IT professionals who can deliver assistance with vital products and technologies including Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network design, company-wide network protection consulting, non-stop network consulting, virtualization strategies, plus configuration, customization and training for business software such as accounting, ERP, management reporting, sales automation, and productivity software. Progent can provide assistance with one-shot projects including site moves and massive system migrations, longer term initiatives such as business analytics software programming and support, relational database application development and administration support, and web design, continuing services including server monitoring and network administration, or emergency response such as data restoration and virus removal.

  • Application Hosting
    Progent offers hosting for critical applications such as Exchange and Microsoft SQL in order to provide small companies with higher levels of availability, security, and recoverability than is possible with the class of on-site data center that is realistically affordable for most small and midsize organizations. Since Progent uses the same data centers that host the equipment of some of the planet's biggest IT companies, Progent can save you the cost of creating and maintaining the infrastructure required for world-class environmental control, power failover, and uninterruptible Internet connectivity. For hosted applications, Progent can also ensure that patches and service packs stay updated, security and efficiency is constantly tracked, and systems and data files are regularly backed up and ready for full and rapid recovery. Find out additional information about Progent's hosting services for Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers comprehensive hosting services for all of a small organization's servers in an environment that not only delivers the highest level of dependability and scalability but that is in addition easy for customers to migrate to another service firm or to bring in-house whenever your circumstance calls for it. Progent's Private Cloud hosting service is founded on tested virtualization techniques that allow companies with multi-vendor networks to benefit dramatically on the expense of capital equipment, system maintenance, and IT administration while getting world-class dependability and an unparalleled level of vendor flexibility. Unlike conventional Software as a Service hosting models, Progent's Private Cloud Hosting Service covers all server-centric software in a single centrally managed service, can handle the multi- OS and non- standardized environments common with smaller businesses, and retains ownership of the licenses in the customer's possession so that migrating to a new virtual system is quick, safe, and affordable. This eliminates becoming a captive to a single hosting provider while still providing all the savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting Services
    Progent offers expert online support to help companies of any size connect their networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer hybrid environments that can include Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid topologies that seamlessly combine physical IT assets as well as public cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a range of cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure design and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of background delivering high-level consulting services online, and Progent can help you complete your cloud migration initiatives quickly and affordably.

Why Progent Offers the Right Alternative for Manchester, New Hampshire Businesses
Progent's staff size, breadth of information technology expertise, and familiarity with corporate network consulting allow small and midsize businesses to sidestep the problems associated with excessive reliance on small support firms or individual consultants.

Working with Progent's Experts enables your company to:

  • Prevent Over Reliance on Freelance Consultants
    For IT support, smaller businesses often depend excessively on freelance consultants. Although individual service providers carry lower overhead than larger support organizations and can afford to bill apparently lower fees, they are sometimes unable to react quickly to critical problems. If a freelance consultant is occupied with another client, ill, on vacation, or in training, the absence of backup staff may force your business to wait for help in case of an emergency. The more your company grows, network downtime or difficulties with line-of-business applications get more expensive. The dollars you thought you were conserving on a freelancer can evaporate fast due to lower output. In addition, when freelance consultants encounter new problems, the lack of a big engineering team to depend on for assistance requires them to learn with the meter running while your company ends up footing the bill for their continuing education.

  • Gain Access to Certified Professionals in Complex Information Technology Issues
    Many small support organizations or independent engineers focused on small company IT support may excel at delivering routine solutions but don't have the experience to work cost-effectively with complex IT infrastructures that have a variety of platforms, numerous offices, VoIP implementations, remote workforces, integrated accounting and operational software, eCommerce, and specialized line-of-business applications. Progent's experience with global enterprises and Progent's large group of specialists can benefit your company because enterprise environments are inherently complex, support issues require thorough understanding of in many technical disciplines, and achieving a high degree of stability, availability, and protection requires enterprise-tested processes.

  • Build a Solid Basis for Growth
    Small companies typically begin with a network implemented on a tight budget. Lacking a carefully designed architecture, a sequence of improvised fixes commonly get tossed on top of a weak structure. As a business grows, stability and scalability issues can obstruct the productivity of the organization. Such environments require proper assessment, smart business analysis, and in-depth experience to upgrade to a network infrastructure that can provide the reliable basis to meet current business needs and support downstream expansion.

  • Work with Solution Providers, Not Product Vendors
    Small companies require direction and education to navigate through an increasingly complex maze of technology alternatives available for enabling business growth and enhancing productivity. They do not need an IT consultant or support organization that attempts to promote products. Progent eliminates conflicts of interest by not selling any products. Progent offers services and expertise only. This permits Progent to match technical services with the genuine needs of clients. Combining IT consulting and product reselling can lead to a conflict where the recommended solution is built around a predetermined technology rather than being driven by the true needs of a customer.

Get in Touch with Progent
In case your Manchester, New Hampshire business wants to contact Progent about network outsourcing, consulting, or tech support services, call 800-993-9400 or see Contact Progent.

Fast Online Technical Assistance
For fast online support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

© 2002- 2017 Progent Corporation. All rights reserved.