Wireless Solutions for

Enterprise-class Remote Consulting Expertise for BlackBerry Environments
Secure and uninterrupted connectivity from handheld devices to email platforms like Microsoft Exchange Server, Domino, or Novell GroupWise is now mandatory for companies of any type who wish to optimize competitiveness. RIM's BlackBerry devices and the BlackBerry Enterprise Server are among the most popular solutions for building and managing mobile connectivity. But, maintaining productive BlackBerry systems is increasingly challenging because of the advanced tools available to meet the requirement for world-class protection and fault tolerance. Progent's BlackBerry certified consultants are expert at delivering online support expertise for BlackBerry systems, reducing support costs and taking care of problems more quickly than is feasible with conventional on-site service providers.

Progent has a large team of remote engineers certified to support networks that incorporate products from all popular vendors. (Refer to technical certifications of Progent's engineers.) Progent's Cisco CCIE engineers can assist you to manage challenging issues with your infrastructure. Progent's Apple qualified support staff can help your business to integrate Macintosh computers with your mobile communications environment and can provide help with Apple iPhone and iPad integration. Progent's Linux consultants can offer expertise for managing servers based on all leading versions of Linux including RedHat Linux, SUSE, Debian-GNU, CentOS, Ubuntu Linux, Mandriva, PCLlinuxOS Linux, fedora, and Gentoo. This range of practice areas permits Progent to act as a convenient source for consulting consulting required in mixed-platform networks and avoids the finger-pointing that small businesses often confront when trying to find technical support.

Progent's network security engineers have earned top security credentials such as GIAC and Information System Security Architecture Professional (ISSAP). Progent's enterprise-class security professionals can help you make smart choices in selecting from the many options available with configuring BES Server and can also create and validate a corporate-wide security environment that makes sense for your business. Progent's security consulting services for small companies include two economical security vulnerability testing service bundles that enable small companies to get an objective security assessment from a Progent security consultant to uncover potential risks in the security posture you present on both sides of your security perimeter.

BlackBerry BES Server Consulting and Technical Services
The BlackBerry BES Server offers businesses a single and secure mechanism for incorporating BlackBerry smartphones into their messaging, groupware, and application environment. BlackBerry Enterprise Server enables mobile BlackBerry users to access Microsoft Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to ensure data consistency for applications such a schedules, address books, to-do lists, instant messaging, and custom business software. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, mobile workers with BlackBerry smartphones can have push-based connectivity with Exchange messages and to instant messaging-aware software via Microsoft Communications Server and Lync Server 2010 support.

Progent's BlackBerry-qualified consultants can help you plan, install, and troubleshoot BlackBerry Enterprise Server (BES) so you can improve the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the cost of maintaining mobile workers.

Progent's Online BlackBerry-Qualified Support is Quick and Affordable
For companies in Mesa, Arizona who want fast and economical access to a qualified BlackBerry support expert, Progent delivers efficient online assistance from a seasoned support team who have provided IT solutions to organizations in each state in the United States. (Refer to Progent's client testimonials.)

Online support eliminates travel costs and lets engineers resolve problems rapidly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry solutions and can provide professional help in areas including resolving synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a secure, fault-tolerant system architecture for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform basic support functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, changing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned experts can in addition assist you to troubleshoot a broad range of issues associated with synchronization, handset recognition, messaging reconciliation, web access, wireless connectivity, IM, PC application installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online technical assistance for small business IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support expenses low and, by handling problems quickly, improves the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as resolving enterprise activation issues, registering and removing BlackBerry device users, activating passwords, implementing over-the-air program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry-certified consultants can also assist you to use administration software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and help your company to select and install sensible security options.

Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange Server architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent version of Microsoft Exchange.

Call or Email Progent to Get Assistance from a BlackBerry-Qualified Consultant
To contact Progent about consulting help for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.