Mobile Consulting Services for

Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most successful products for maintaining anytime-anywhere connectivity to email, scheduling, web applications, and other vital business data. Progent can provide Mesa, Arizona companies support from BlackBerry-qualified consultants who can assist businesses to manage existing BlackBerry deployments or migrate efficiently to a more popular smartphone solution.

As the sophistication of small business IT technology has increased, and as the demand for world-class security, reliability, and disaster recovery has grown to be the norm for businesses regardless of size, effective integration and maintenance of BlackBerry solutions has become increasingly challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small organizations frequently resort to outside support professionals who specialize in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small businesses to plan, administer, and repair BlackBerry-based environments affordably and effectively, doing away with the requirement for an in-house BlackBerry technology specialist and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, combined with Progent's proven remote support capabilities, provides small businesses an affordable alternative for integrating BlackBerry products seamlessly into their information system.

Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to enable you to monitor and control BlackBerry smartphones throughout your business, define security policies that make sense for your company, customize mobile software, and ensure that your IT network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be restored quickly and safely.

BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry BES Server gives companies a single and secure mechanism for integrating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry Enterprise Server enables mobile BlackBerry users to connect to Microsoft Exchange, Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to achieve data consistency for collaborative programs like schedules, address books, to-do lists, notes, and custom business software. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange, mobile workers carrying BlackBerry smartphones have push-based access to Exchange email and to instant messaging-aware software via Microsoft Office Communications Server and Lync Server integration.

Progent's BlackBerry-qualified consultants can show you how to design, install, and support BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the expense of maintaining a mobile workforce.

Professional RIM BlackBerry Consulting and Technical Support Available Online from Progent
Progent's certified BlackBerry engineers are accessible online to provide prompt technical help to businesses in the Mesa region or anywhere in the state of Arizona. Progent's seasoned online technical support team has helped businesses solve network issues and cut support expenses in every state in the United States and built a large following of loyal clients. (See Progent's customer testimonials.)

Progent can provide online help for a broad selection of technologies associated with RIM BlackBerry software and devices including wireless synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Major BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out basic technical operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified service professionals can also help your company to resolve a wide array of problems concerning synchronization, handset recognition, email consistency, web access, mobile connections, Instant Messaging, workstation software configuration, and Desktop Redirector.

As a top innovator in providing nationwide online support for small office IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry support costs low and, by resolving problems quickly, maximizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks such as resolving enterprise activation issues, adding and deleting BlackBerry smartphone users, setting activation passwords, implementing over-the-air software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also show you how to use administration tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry BES system and help you to select and implement sensible security options.

Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry consultant offers expertise in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and remove BlackBerry device clients on Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, repair, and produce documentation for a wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology needs analysis, solution design, deployment planning and implementation, performance optimization, configuration of a high-availability environment, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to design a mobile wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry BES Server, assist you to determine which management approach and equipment match your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions about alternatives for software versions, processors and mass storage, network topology, and application configuration.

To optimize system security, Progent's BlackBerry-certified expert can assist you to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to run network-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry environment.

Contact Progent to Get Assistance from a BlackBerry-Certified Expert
If you wish to contact Progent about professional support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.