Mobile Expertise for

Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most successful products for maintaining anytime-anywhere connectivity to email, scheduling, web-based programs, and other critical business data. Progent can provide Mesa, Arizona companies support from BlackBerry-qualified experts who can assist businesses to maintain existing BlackBerry environments or transition smoothly to a more popular smartphone platform.

As the sophistication of small company IT technology has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for organizations of any size, effective integration and support of RIM BlackBerry technology has become increasingly challenging. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small businesses often turn to outside consulting firms who specialize in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's efficient remote support capabilities, gives small companies a budget-friendly solution for integrating RIM BlackBerry technology productively into their business information network.

Progent's experts can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to track and control BlackBerry smartphones across your business, define security policies that are right for your business, customize wireless applications, and make sure that your network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored rapidly and safely.

Consulting Support for BlackBerry BES Server
Research in Motion's high-end solution for managing large groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful software allows Exchange, IBM Lotus Domino, or Novell GroupWise users to transmit and receive messages that stay encrypted during wireless transit to ensure optimum security. BlackBerry BES Server also streamlines a wide selection of vital administrative jobs that span from BlackBerry deployment and upgrades to mobile security and high availability.

Progent's BlackBerry-certified engineers can show you how to utilize RIM BlackBerry Enterprise Server to do basic jobs such as:

• Deploy and manage applications
• Plan device, application, and IT policy updates
• Update BlackBerry smartphone software wirelessly
• Manage client settings with BES Server's vast selection of policies

Progent's BlackBerry-certified engineers can also assist you to use BES Server to implement key procedures not available with the less advanced BES Server Express. These tasks include:

• Configure and manage BES Server's fault-tolerant infrastructure based on virtual servers
• Install BlackBerry smartphones wirelessly
• Set custom administration roles
• Monitor and analyze the health of your BlackBerry system

Professional RIM BlackBerry Technical Support Available Online from Progent
Progent's certified RIM BlackBerry support specialists are available by phone to deliver expert technical help to businesses in the Mesa area or throughout the state of Arizona. Progent's seasoned online consulting team has helped businesses resolve network problems and reduce support costs in each state in the United States and established a substantial following of satisfied customers. (See Progent's customer testimonials.)

Progent can provide remote assistance for a wide selection of technologies associated with BlackBerry products such as wireless synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and improving wireless security. Important RIM BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified engineer has support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to add and remove BlackBerry device clients on Microsoft Exchange Server and Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange Server data flow, generate, edit, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to design, deploy, test, troubleshoot, and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology requirements assessment, solution architecture, roll-out planning and implementation, performance tuning, configuration of a high-availability architecture, information backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to design a wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management approach and equipment meet your needs, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions concerning options for software editions, processors and mass storage, network design, and application set up.

To maximize system protection, Progent's BlackBerry consultant can assist your company to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security engineers to run company-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry environment.

Contact Progent to Get Support from a BlackBerry-Certified Consultant
If you wish to get in touch with Progent about technical assistance for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.