Consulting and Technical Support for BlackBerry Environments
BlackBerry Support ServicesBlackBerry mobile PDAs were at one time one of the most successful solutions for maintaining mobile connectivity to messaging, calendars, web programs, and other vital business information. Progent offers Miami, Florida companies the services of BlackBerry-certified consultants who can assist organizations to maintain their BlackBerry deployments or migrate smoothly to a modern smartphone solution.

As the sophistication of small business networks has expanded, and as the need for world-class protection, dependability, and disaster recovery has become the norm for companies of all sizes, successful integration and support of BlackBerry technology has become more difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and shared databases, small businesses frequently resort to outside support firms who specialize in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to plan, administer, and repair BlackBerry solutions economically and efficiently, eliminating the need for an in-house BlackBerry solutions expert and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, coupled with Progent's proven online support capabilities, gives small companies an economical alternative for integrating RIM BlackBerry products productively into their business information system.

Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, set up easy-to-use management utilities to help you track and control BlackBerry smartphones across your company, define security policies that make sense for your business, customize wireless software, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored quickly and safely.

Consulting and Technical Expertise for BlackBerry Enterprise Server
RIM's high-end platform for administering large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool allows Exchange Server, Domino, or Novell GroupWise clients to transmit and receive messages that are encrypted in transit to ensure optimum data protection. BlackBerry BES Server also streamlines a wide variety of key management tasks ranging from smartphone deployment and upgrades to wireless security and fault tolerance.

BlackBerry BES Server Integration Support

Progent's BlackBerry-qualified consultants can show you how to use BlackBerry BES Server to perform routine jobs like:

  • Deploy and manage applications
  • Schedule device, application, and policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Control client settings with BES Server's vast library of policies

Progent's BlackBerry-certified engineers can also help your company to utilize BES Server to perform important tasks not supported by the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Install and manage BES Server's high-availability infrastructure using virtual servers
  • Deploy BlackBerry smartphones remotely
  • Set specialized management roles
  • Automatically track and analyze the overall health of your system

Progent's Remote BlackBerry-Qualified Support is Quick and Affordable
For businesses in Miami, Florida who require quick and economical help from a certified RIM BlackBerry support professional, Progent delivers effective remote help from a seasoned network support team who have provided IT solutions to organizations in each state in the country. (Refer to Progent's client testimonials.)

Online support avoids travel costs and lets engineers solve problems rapidly, so you reduce lost productivity. Progent's BlackBerry specialists have earned certifications in all BlackBerry solutions and offer professional support in areas including fixing synchronization issues, deploying BlackBerry Enterprise Server, and creating a secure, fault-tolerant system architecture for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, troubleshoot, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology needs assessment, solution design, installation planning and execution, performance tuning, configuration of a high-availability environment, data backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to create a mobile wireless system that fits within your IT budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration model and hardware products match your needs, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about alternatives for software editions, server hardware and mass storage, network architecture, and application configuration.

To optimize network security, Progent's BlackBerry-certified expert can help your company to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-qualified security specialists to perform network-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and remove BlackBerry device users on Exchange and Windows Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement access control lists, manage Microsoft Exchange data flow, generate, update, and assign WLAN and VPN configuration sets, set up SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent to Get Help from a BlackBerry-Certified Specialist
To ask Progent about consulting expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.
















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