Consulting Support for RIM BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless PDAs from Research in Motion are one of today’s most successful products for achieving mobile connectivity to email, scheduling, web-based programs, and other critical business data. As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the standard for businesses of all sizes, effective deployment and support of BlackBerry solutions has become more challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small businesses frequently resort to external consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-qualified engineers who can help small organizations to plan, manage, and repair BlackBerry-based environments affordably and effectively, dispensing with the necessity for an internal BlackBerry technology expert and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, coupled with Progent's proven online support model, provides small companies a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their information system.

Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, configure easy-to-use management tools to help you monitor and control BlackBerry smartphones across your business, define security policies that make sense for your business, customize mobile applications, and ensure that your network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and safely.

Integration Support for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies administration and support of RIM BlackBerry smartphones, offering a centralized solution for controlling critical jobs such as smartphone deployment, upgrades, and retirement and offering a solid infrastructure for security and fault tolerance. BlackBerry BES Server supports transparent integration between Exchange, Novell GroupWise, or Domino messaging platforms and BlackBerry smartphones and supports over-the-air synchronization.

BlackBerry Enterprise Server Integration Assistance

BES Server offers a wealth of security capabilities starting with automatic encryption of messages sent between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows great flexibility in adjusting levels of protection to meet the special requirements of your environment. Progent's BlackBerry authorized engineers can assist you to select powerful security features and activate them wirelessly. Examples of these wirelessly selectable security settings include:

  • Disable a BlackBerry device
  • Wipe information from a lost device
  • Disable Bluetooth functionality
  • Enable built-in defenses against malware

BES Server also offers versatility in selecting how to keep mobile users from loading or running unsafe or prohibited software. Progent can assist you to select blocking techniques like:

  • List precisely what programs are permitted on the device
  • Block third-party programs from allocating non-volatile memory on the BlackBerry smartphone
  • Select which resources third-party software can use on the BlackBerry device
  • Restrict the kinds of access third-party software running on the smartphone can initialize
  • Prevent all external software from being installed or executed on the device

How Progent Can Help Your Business to Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from resolving synchronization problems to architecting mobile workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to add and delete BlackBerry device users on Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, set up the MDS and Instant Messaging, install access control lists, manage Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology needs analysis, solution architecture, deployment planning and implementation, performance optimization, configuration of a high-availability environment, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to create a wireless environment that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist you to decide which administration approach and physical components meet your requirements, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices concerning options for software versions, server hardware and storage, network topology, and application set up.

To optimize system protection, Progent's BlackBerry expert can assist your company to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-qualified security engineers to perform network-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry solution.

Contact Progent for Help from a BlackBerry-Qualified Specialist
To contact Progent about engineering support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.
















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