Urgent Remote Support for Miami UNIX, Linux, or Solaris NetworksFor small and midsize businesses in Miami or anywhere in Florida, Progent offers support for networks based on UNIX or Linux or for environments that include a combination of UNIX and Microsoft Windows platforms. Progent has delivered online support to businesses in all 50 states in the U.S. (See Progent's customer recommendations). Progent also can furnish the consultation Cisco CCIE-certified network specialists for challenging infrastructure issues, plus the services of CISA and CISSP-accredited security engineers to help with high-level security design and disaster recovery planning.

Progent's remote support engineers offer exceptional value because they have the real-world background and the advanced technology to solve most network issues quickly. This reduces direct costs because service calls take up fewer chargeable minutes. Online help also eliminates the expense of sending an engineer to your site. Your company benefits additionally in indirect expenses by minimizing or avoiding system outages and associated costs stemming from business disruption, upset clients, unproductive workers, and distracted management.

Progent's billing model for remote help is designed to maximize the impact of your IT service dollar. Progent charges per minute for telephone-based consulting, so you are invoiced only for the support that you actually get. Unlike typical online support companies, Progent asks for no service activation surcharge or minimum job duration. Progent's per-minute billing unit and clean model for pricing save you from scenarios where speedy. minor repairs manage to turn into major invoices. Progent's penchant for solving technical issues efficiently results in your business spending less money.

Progent's Remote Support Tools
Through years of experience, Progent has fine tuned a collection of optimized technologies and field-tested processes that ensure the highest degree of effectiveness for remote engineering help and repair for small company IT networks. Progent provides secure VPN support for VPN gateways from a variety of leading vendors including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Protected VPN technology allows the engineers of Progent's remote service group to link to your environment remotely without breaching corporate security.

Progent's advanced technical support database system stores extensive histories describing all support that Progent's customers have been provided. Progent's team engineers have the benefit of the details of support rendered to every customer by any engineer. This history of issues and responses is structured as a conveniently accessible proprietary knowledge base that permits Progent's online support experts to communicate their experiences with the whole team to ensure that the value of Progent's support services improves daily. Progent's advanced accreditations and working associations with important vendors such as Cisco and Microsoft make available other extensive support knowledge bases and allow fast response from manufacturers' in-house product engineers so Progent's remote consulting experts can find the best solutions promptly.

Start Receiving Remote UNIX/Linux, Sun Solaris, or macOS and OS X Network Support from Progent
To access Progent's remote support in Miami or anywhere in Florida or to learn additional information about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network help, go to Immediate Emergency Support.

Phone-based Technical Services Provided by Progent
Progent's phone-based support professionals offer certified skills in a comprehensive array of products and technologies. This breadth of technical skills enables Progent's consultants to resolve practically any emergency that may occur in a small or midsize business network. Certifications earned by Progent engineers in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials earned by Progent service engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional, and Design Associate.

To provide assistance to customers with multi-platform environments, Progent also provides access to engineers who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager consultants, CISSP network security experts, and Information System Security Architecture Professional consultants.

Online support services Offered by Progent to small businesses in Miami and anywhere in the state of Florida include:

  • UNIX, Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based support services cover a wide array of computer technology such as network architecture, messaging solutions, network and process security, UNIX/Linux and Microsoft Windows integration, VMware products for server hardware economization and easy management, and migration from older applications to current MS Windows or Linux environments. Progent's team-based methodology for solving network issues enables fast escalation, when required, to consultants with appropriate experience to tackle complex scenarios. This accelerates repair of critical problems, minimizes lost productivity, and lowers service costs.

    Progent's UNIX and Linux consultants can offer urgent phone-based help for diagnosing anomalies within UNIX/Linux networks powered by leading derivatives of UNIX including:

    Important Linux versions for which Progent can provide expert support include:

  • Contact a Cisco Certified Internetwork Expert for Complex Network Troubleshooting
    Cisco Engineers for Miami, FloridaThe Cisco Certified Internetwork Expert (CCIE) certification is the top recognition for networking consultants, and validates a consultant's networking knowledge at the master level. Cisco CCIEs can handle even the most complex problems occurring in network design, integration, maintenance, protection, and problem solving. CCIEs work closely with Cisco's internal engineers in isolating problems with IOS Software network management tools and coming up with alternate approaches or locating software updates. Cisco qualified CCIEs provide exceptional value because their deep experience permits them to solve even the most complex problems rapidly. In typical cases, less qualified service providers can struggle for many hours or even days with the same problems that a Cisco CCIE can dispose of in minutes. Few support firms make Cisco-qualified CCIEs accessible to help small and medium sized businesses. Progent offers quick phone contact with a Cisco CCIE so you can receive timely assistance for severe network infrastructure problems that are lowering worker efficiency but are outside the comfort zone of your regular IT service group or consultant. Progent's CCIE consultants can tie into your computer system using state-of-the-art remote support technology in order to provide efficient, safe, and economical diagnosis and remediation. Progent's Cisco CCIEs can provide assistance with the entire range of Cisco's top-selling selection of networking devices such as PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM modules, protected high-speed and integrated services routers, wireless access points, Cisco Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst switches, plus Virtual Private Network solutions.

  • Authorized Microsoft Windows Support
    Microsoft Windows Support for Miami, FloridaProgent's Microsoft-qualified online service experts can deliver computer problem solving and IT help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your organization the assistance of consulting professionals who can assist you with a wide variety of technology support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, Microsoft Exchange 2016 migration, Exchange Server 2013 consulting, Microsoft Exchange 2010 maintenance, SharePoint Server 2013 application development, Microsoft Skype for Business planning and deployment consulting, Microsoft Lync Server 2013 integration and Microsoft Communications Server upgrade, Forefront Threat Management Gateway 2010 management and ISA Server migration, SQL Server 2016 migration and development and Microsoft SQL Server 2017 Linux integration consulting, Systems Center Operations Manager resource monitoring, Project Server planning, Small Business Server 2011 consulting, and Windows Essentials cloud integration.

    Progent also offers a full array of online desktop support and troubleshooting services including Microsoft Windows 7 migration, preparing for to 64-bit workstation applications, configuring Microsoft Office 2010, and automating desktop configuration.

  • CISM and CISSP Certified Network Security Engineers
    CISSP Certified System Security Professionals for Miami, FloridaProgent's certified CISM and CISSP security consultants offer a variety of security services that can bolster the immunity of your UNIX/Linux, Sun Solaris, Mac or Microsoft Windows network against internal or external threats or assist your business to clean up rapidly after a serious breach. Security consulting services offered by Progent include: in depth network security evaluation using tools such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Netcat; fast recuperation from malicious attacks; installing firewalls; establishing secure techniques for off-site and mobile communication; protecting your messaging infrastructure from viruses, spam and DHA attacks; and managing 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert online consulting support to help businesses of all sizes integrate their information networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective environments that can include Windows and Linux systems and apps in either cloud-centric systems or in hybrid architectures that seamlessly combine physical IT assets along with public cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a variety of public cloud integration services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of experience delivering advanced consulting expertise online, and Progent can make sure you complete your cloud integration projects on schedule and affordably.
Special Support Services Offered by Progent
Progent can provide the skills of seasoned remote consulting professionals for contract projects that small businesses frequently request. Progent's rates for ongoing consulting projects are determined according to the level of expertise of the engineers required. Progent's background in these important fields of computer technology allows clients to execute critical projects economically and on time. Progent's project-based online engineering services include:
  • Help Desk Services
    Progent's Help Desk support programs for small and midsize companies with networks that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Call Center outsourcing, Virtual Helpdesk support services, and Helpdesk operations consulting. Progent's Help Desk outsourcing support services are well suited for small companies who lack the resources to assemble and manage an in-house Help Desk but who need quick response from an efficient Help Desk with professional phone support plus the available expertise to escalate the most challenging trouble tickets to high-level consultants.

    Progentís Virtual Help Desk Call Center is designed for larger companies and serves as a seamless extension of your established Call Center organization. Progent's Virtual Help Desk can operate as an escalation option for the toughest computer system challenges, or be available in those instances when your ordinary resources are overwhelmed.

    Progent's Help Desk consulting expertise can aid you in building an efficient new Call Center or revamping your established organization, selecting or modifying Call Center software to meet the special requirements of your business, or adding temporary phone support personnel to supplement your internal Call Center team to deal with high-demand scenarios such as software transitions, major updates, or installing new business software.

    Progent's Help Desk team of veteran network professionals offers your computer users in Miami or anywhere in the state of Florida rapid contact with a dependable network service resource with years of background delivering phone support and remote repair service for computer environments based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's charter is to earn the Help Desk Call Center recognition as a key contributor to company efficiency, and Progent's goal is to fix rather than just document IT problems.

  • Business Applications Services: Education, Customization, and Problem Solving
    Progent's Applications Experts Team can supply remote professional consulting expertise and training in specific application areas such as ERP, MRP, custom programming for accounting packages, and CRM. Progent also can provide consulting, customization, and training for popular Microsoft business applications including Microsoft CRM, Microsoft Office Project, Microsoft Office Word, and MS Office Excel. To read additional information on Progent's consulting, custom development, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

    Progent's Apple Mac consultants can support the imaginative facets of Macintosh computing by delivering remote consulting services and education in imaging, audio, and video. Progent's support professionals can provide assistance in a variety of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also assist you with specific procedures such as scanning or digitizing audio/video or integrating an audio/video post production studio.

    Remote Network Monitoring Support
    Progent offers businesses in Miami, or anywhere in the state of Florida, online network monitoring support based on Microsoft System Center Operations Manager IT infrastructure monitoring, adapted by Progent for your business so your computer support is proactive rather than reactive. By detecting possible issues before they expand into full-scale emergencies, remote monitoring can avoid inconvenient and costly service crises. Progent can also provide help with system monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft systems, or networks that incorporate a combination of platforms.

How Your Miami Business Can Contact Progent's Remote Service Professionals
To contact Progent about emergency remote expertise with UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, visit Progent's Urgent Remote Support, phone 1-800-993-9400, or refer to Contact Progent.

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