Fast Online Consulting for Miami UNIX, Linux, or Solaris NetworksFor small companies in Miami or anywhere in the state of Florida, Progent provides help for networks based on UNIX or Linux or for networks that include a combination of UNIX-family systems and Windows technology. Progent has provided online troubleshooting to businesses in every state in the United States. (Refer to Progent's customer recommendations). In addition, Progent can furnish the expertise of CCIE-qualified engineers for complex connectivity problems, plus the assistance of CISA and CISM-accredited security engineers to help with high-level security architecture and business continuity planning.

Progent's remote support services represent excellent value because they have the practical background and the sophisticated technology to solve the majority of network issues rapidly. Efficient support reduces immediate expenses because solutions require a smaller number of chargeable consulting minutes. Remote support also avoids the cost of sending an engineer to your location. Your company benefits additionally with incidental costs by minimizing or avoiding system outages and related costs resulting from business discontinuity, upset customers and vendors, unproductive workers, and de-focused management.

Progent's billing model for remote support is structured to maximize the impact of your network support dollar. Progent charges on a per-minute basis for phone assistance, so you pay only for the support that you receive. Unlike typical online service firms, Progent requires no initialization charge or minimum fees. Progent's per-minute billing unit and clean policy for pricing eliminate situations where quick fixes manage to end up as big bills. Progent's penchant for dealing with technical issues quickly results in your business conserving cash.

Progent's Remote Service Technologies
Through years of experience, Progent has developed a set of customized tools and proven processes which promote the maximum degree of efficiency for online engineering help and repair for small company computer systems. Progent provides safe Virtual Private Network support for gateways from a variety of popular vendors including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN access enables the consultants of Progent's remote service group to link to your environment without breaching corporate security.

Progent's sophisticated customer support database system stores thorough histories of the service that Progent's customers have received. Progent's staff engineers have access to the specifics of services rendered to every customer by every engineer. This archive of problems and fixes is stored as a readily exploitable proprietary database that enables Progent's online technical experts to communicate their experiences with the whole team to ensure that the value of Progent's support grows over time. Progent's advanced accreditations and close associations with major industry leaders including Cisco and Microsoft make available additional extensive support databases and allow quick response from vendors' in-house product engineers with the result that Progent's remote consulting experts can find the most efficient resolutions quickly.

Start Receiving Online UNIX, Linux, Solaris, or macOS and OS X Technical Support from Progent
To get started with Progent's phone support in Miami or anywhere in Florida or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has an urgent need for network support, visit Immediate Emergency Support.

Online Network Support Services Offered Progent
Progent's online network support experts have advanced credentials in an extensive array of disciplines. This broad scope of IT skills permits Progent's consultants to manage virtually any emergency that may occur in a small or midsize company information system. Certificates held by Progent consultants in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials earned by Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Professional.

To help customers with mixed-OS networks, Progent also offers the skills of engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP experts, and ISSAP consultants.

Phone-based technical services available from Progent to companies in Miami and throughout the state of Florida include:

  • UNIX, Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based support services address a wide array of computer technology such as system infrastructure, messaging solutions, system and operational security, UNIX/Linux and Microsoft Windows integration, virtual server technologies for server hardware economization and easy administration, and transitioning from older systems to current MS Windows or Linux environments. Progent's team-oriented methodology for resolving network issues promotes fast escalation, when required, to engineers with appropriate experience to tackle challenging situations. This expedites repair of urgent problems, reduces network downtime, and lowers service costs.

    Progent's UNIX and Linux consultants can offer emergency phone-based help for troubleshooting anomalies within UNIX, Linux, or Solaris networks powered by popular versions of UNIX such as:

    Major Linux platforms for which Progent offers expertise include:

  • Contact a Cisco Certified Internetwork Expert for Complex Infrastructure Problem Solving
    Cisco CCIE Engineers for Miami, FloridaThe Cisco CCIE certification is the top recognition for networking professionals, and certifies a person's technical skills at the master level. Cisco qualified CCIEs can deal with even the most difficult challenges surrounding network design, deployment, management, protection, and problem solving. CCIEs work closely with Cisco's in-house support staff in analyzing problems with IOS Software network administration tools and coming up with alternate approaches or identifying software patches. Cisco CCIEs provide exceptional value because their depth of expertise enables them to find solutions for the most intractable problems rapidly. In many instances, less seasoned consultants can struggle for many hours or days with identical problems that a Cisco-qualified CCIE can resolve in minutes. Few consulting organizations make CCIEs available to assist small and medium sized companies. Progent offers fast telephone contact with a Cisco authorized CCIE so you can receive timely help for complex network problems that are crippling business productivity but are outside the experience of your regular IT service resources. Progent's Cisco CCIE consultants can connect to your network by means of advanced remote troubleshooting tools to provide efficient, secure, and affordable analysis and remediation. Progent's Cisco CCIEs offer consulting for all of Cisco's market leading selection of connectivity devices such as PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, secure broadband and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, wired and wireless Voice systems, Catalyst family switches, plus Virtual Private Network technology.

  • Certified MS Windows Experts
    Microsoft Windows Experts for Miami, FloridaProgent's Microsoft-certified remote support professionals offer computer system repair and IT support for all Microsoft server products. Progent is a Microsoft Partner and can offer your organization the assistance of support professionals who can assist you with a broad variety of platform support including Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 integration, Exchange 2010 monitoring and support, SharePoint Server development, Skype for Business planning and deployment consulting, Microsoft Lync Server 2013 management and Microsoft Communications Server 2007 troubleshooting, Forefront TMG administration and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring and reporting, Project Server and Server Online planning, SBS Server 2011 support, and Windows Essentials migration and cloud integration.

    Progent also can deliver a broad array of online desktop consulting and support services such as Windows 7 migration support, preparing for to 64-bit desktop software, configuring Microsoft Office 2010, and streamlining desktop configuration.

  • CISSP and ISSAP Certified Network Security Professionals
    CISSP Certified System Security Experts for Miami, FloridaProgent's certified CISSP, ISSAP, and CISM security consultants can provide a variety of security solutions to enhance the protection of your UNIX/Linux, Solaris, Apple Mac or Windows network against assaults or assist you to clean up quickly after a damaging penetration. Security services available from Progent cover thorough network security analysis utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Nikto; rapid recovery from malicious attacks; installing firewalls; establishing safe architectures for off-site and mobile connectivity; defending your messaging infrastructure against spam and DHA attacks; and setting up round-the-clock network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced online consulting services to help organizations of all sizes integrate their information networks with leading public cloud platforms such as Azure and Amazon Web Services. Progent can help you to plan and administer hybrid environments that can include Windows and Linux systems and apps in either cloud-centric systems or in hybrid network models that combine local IT assets along with public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a range of cloud migration services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services hybrid cloud migration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of experience delivering advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.
Additional Consulting Services Offered by Progent
Progent offers the services of seasoned remote consulting experts for special IT projects that small companies frequently need. Billing charges for ongoing development or consulting projects are set according to the level of expertise of the consultants involved. Progent's background in these special fields of information technology allows clients to execute critical initiatives economically and on schedule. Progent's special remote engineering services include:
  • Help Desk Call Center Support
    Progent's Call Center programs for small businesses with environments based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Help Desk support services, and Help Desk operations consulting. Progent's Help Desk Call Center outsourcing services are well suited for smaller organizations who lack the budget to create an internal Call Center but who need quick access to a dependable Help Desk Call Center with professional phone assistance as well as the in-depth expertise to escalate complex trouble tickets to advanced consultants.

    Progentís Virtual Help Desk is intended for larger companies and acts as a transparent reinforcement of your established Call Center resources. Progent's Virtual Help Desk Call Center can act as an escalation resource for the toughest computer system issues, or be ready in those instances when your regular service providers are too busy.

    Progent's Call Center consulting support can guide you in establishing an effective new Call Center or improving your current organization, identifying or enhancing Call Center software to meet the particular demands of your company, or providing occasional phone support personnel to reinforce your internal Call Center group to handle demanding scenarios such as software migrations, mass upgrades, or installing brand new business software.

    Progent's Help Desk Call Center staff of veteran information technology experts provides your computer users in Miami or anywhere in the state of Florida immediate assistance from a large support resource with extensive background providing phone consulting and remote diagnostics for networks that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's charter is to give the Call Center perception as a crucial driver of company efficiency, and Progent's intent is to resolve instead of merely record network problems.

  • Applications Services: Training, Custom Programming, and Problem Solving
    Progent's Applications Experts Group can supply phone-based and in-depth engineering support and education in key application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting, custom development, and training for Microsoft business applications including Microsoft CRM, Project, MS Word, and Microsoft Office Excel. To learn more about Progent's consulting, custom development, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.

    Progent's Mac professionals can promote the creative components of Apple Mac systems by delivering remote consulting support and training in graphics, audio, and video. Progent's support professionals offer assistance in a range of Apple Mac creative tools such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and After Effects. Progent's Mac experts can also assist you with specific procedures such as capturing or digitizing audio or video or establishing an audio/video production studio.

    Online Network and Server Monitoring Support
    Progent offers companies in Miami, or anywhere in the state of Florida, remote network and server monitoring services powered by Microsoft Operations Manager IT infrastructure monitoring and reporting, customized by Progent to suit your environment so your IT maintenance is proactive and automated. By spotting emerging issues before they evolve into crashes, proactive monitoring can avoid inconvenient and expensive service failures. Progent can also use system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or Apple macOS and OS X networks, Windows networks, or networks based on a combination of operating systems.

How Your Miami Company Can Contact Progent's Remote Service Experts
To get in touch with Progent about urgent online support with UNIX/Linux, Sun Solaris, or macOS and OS X environments, visit Progent's Emergency Phone-Based Support, telephone 1-800-993-9400, or see Contact Progent.

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