Urgent Phone Help for Miami UNIX or Linux NetworksFor small and midsize companies located in Miami or anywhere in Florida, Progent offers help for computer systems based on UNIX, Linux, Solaris, or Apple Mac OS X or for networks that include a mix of UNIX and Windows technology. Progent has provided remote troubleshooting to businesses in every state in the United States. (Refer to Progent's customer recommendations). In addition, Progent can furnish the expertise of Cisco CCIE-certified engineers for challenging connectivity problems, as well as the services of CISA and CISSP-accredited security consultants to handle advanced security design and business continuity planning.

Progent's online support engineers offer exceptional leverage because they are equipped with the real-world experience and the advanced technology to solve the majority of network problems rapidly. Efficient support reduces direct costs because service calls require a smaller number of billable minutes. Online help also avoids the cost of dispatching a consultant to your office. Your organization benefits even more with indirect expenses by reducing or eliminating network downtime and associated costs due to business disruption, upset clients, idle workers, and distracted executives.

Progent's billing policy for remote support is designed to maximize the impact of your network support dollar. Progent charges per minute for telephone-based assistance, so you pay only for the support that you actually get. Unlike many remote support firms, Progent imposes no service activation surcharge or minimum job duration. Progent's per-minute granularity and simple policy for pricing save you from situations where speedy. minor repairs manage to turn into large tabs. Progent's skill at solving technical issues efficiently results in your business spending less cash.

Progent's Online Support Tools
Over the years, Progent has fine tuned a collection of optimized tools and field-tested methodologies which permit the maximum degree of effectiveness for remote help and troubleshooting for small business information systems. Progent offers protected Virtual Private Network support for gateways from multiple leading vendors such as Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Protected VPN technology enables the engineers of Progent's online support team to interface to your computer system remotely without violating network security.

Progent's advanced customer support database system stores extensive histories for the service that Progent's clients have been provided. Progent's staff engineers have access to the specifics of all help provided to every customer by any consultant. This archive of problems and fixes is stored as a readily exploitable internal knowledge base that enables Progent's remote support engineers to communicate their knowledge with the whole team to ensure that the quality of Progent's support improves daily. Progent's high-level certifications and close partnerships with key vendors such as Cisco and Microsoft permit access to other massive support databases and permit quick response from vendors' in-house product engineers so Progent's remote consulting experts can determine the best resolutions in the least time.

Initiate Online UNIX, Linux, Solaris, or Apple Mac OS X Technical Support from Progent
To access Progent's remote support in Miami or anywhere in Florida or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has an urgent requirement for network support, visit Immediate Urgent Support.

Online Technical Services Offered Progent
Progent's phone-based consulting professionals have advanced credentials in a comprehensive set of products and technologies. This broad scope of capability enables Progent's engineers to tackle virtually any crisis likely to take place in a small business network. Credentials awarded to Progent consultants in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent technical support experts include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.

To help businesses with multi-operating system environments, Progent also offers the skills of consultants with high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers.

Online technical services provided by Progent to small businesses in Miami and anywhere in the state of Florida include:

  • UNIX, Linux, Solaris, and Mac OS X Support Services
    Progent's UNIX/Linux, Solaris, and Mac OS X phone-based consulting services cover a wide spectrum of computer technology such as system infrastructure, email solutions, system and operational security, UNIX and Windows coexistence, VMware technologies for server consolidation and easy administration, and transitioning from older applications to the latest MS Windows or Linux-based solutions. Progent's team-oriented approach to solving network problems enables fast escalation, when required, to consultants with appropriate experience to handle complex scenarios. This accelerates repair of urgent problems, minimizes lost productivity, and lowers support costs.

    Progent's UNIX/Linux consultants can provide emergency phone-based assistance for analyzing problems affecting UNIX, Linux, or Solaris systems based on leading derivatives of UNIX such as:

    Major Linux variants for which Progent can provide expert support include:

  • Talk to a Cisco Certified Internetwork Expert for High-level Network Troubleshooting
    Cisco CCIE Consultants for Miami, FloridaThe Cisco CCIE credential is the premier accreditation for networking consultants, and certifies an individual's technical skills at the master level. Cisco CCIEs can deal with the most stubborn challenges occurring in network infrastructure planning, integration, management, protection, and repair. Cisco CCIEs can cooperate on a privileged basis with Cisco's internal support staff in isolating anomalies with IOS Software network management utilities and coming up with alternate approaches or identifying software patches. Cisco qualified CCIEs represent an exceptional cost-effectiveness since their deep expertise permits them to find solutions for the most intractable problems quickly. In typical instances, less seasoned service providers can wrestle for hours or even days with identical problems that a Cisco CCIE can dispose of in a few minutes. Few consulting organizations make CCIEs accessible to assist small and medium sized companies. Progent can provide fast telephone access to a Cisco authorized CCIE so you can receive immediate assistance for complex network infrastructure problems that are crippling worker efficiency but are beyond the comfort zone of your ordinary computer maintenance personnel. Progent's Cisco-qualified CCIE consultants can communicate with your environment using the latest remote support tools to perform efficient, secure, and affordable diagnosis and repair. Progent's Cisco CCIEs offer expertise in the complete line of Cisco's top-selling family of networking appliances such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Modules, secure broadband and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed access points, Voice over IP (VoIP) phones and systems, Catalyst family switches, as well as Virtual Private Network technology.

  • Authorized MS Windows Support
    Microsoft Windows Support for Miami, FloridaProgent's Microsoft-certified remote service experts offer network repair and consulting help for the complete line of Microsoft server products. Progent is a Microsoft Gold Certified Partner and can provide your business the expertise of consulting professionals who can help you with a broad variety of technology support such as Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, MS Exchange 2016 Server planning and deployment, Exchange Server 2013 integration, Exchange Server 2010 management, SharePoint Server application development, Microsoft Skype for Business migration consulting, Microsoft Lync Server 2013 management and Microsoft Office Communications Server upgrade, Forefront TMG administration and ISA Server 2006 maintenance, SQL Server 2016 migration and programming and SQL Server 2014 support, Systems Center Operations Manager (SCOM) system monitoring, Project Server and Server Online training, SBS Server support, and Windows 2012 R2 Essentials cloud integration.

    Progent also offers a wide range of online desktop support and troubleshooting services including Microsoft Windows 7 migration help, moving to 64-bit desktop applications, configuring Office 2010, and streamlining workstation deployment.

  • CISSP and ISSAP Certified System Security Specialists
    CISSP Qualified System Security Engineers for Miami, FloridaProgent's accredited CISSP, ISSAP, and CISM security engineers offer a variety of system protection solutions that can improve the defenses of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows environment against internal or external threats or help your business to clean up rapidly following a damaging penetration. Security consulting services available from Progent cover in depth security evaluation using utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds tools and Netcat; fast cleanup after malicious assaults; setting up firewalls; establishing safe architectures for off-site and mobile communication; protecting your email infrastructure against spam and DHA attacks; and establishing 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert remote consulting services to help businesses of all sizes integrate their information networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can help you to design and manage cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-only solutions or in hybrid architectures that seamlessly combine physical IT assets along with public clouds. To assist you to incorporate cloud services with physical datacenters, Progent offers a variety of public cloud migration services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure hybrid cloud integration, Amazon AWS hybrid cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of background providing advanced consulting services online, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
Additional Support Services Available from Progent
Progent can provide the skills of world-class remote consulting professionals for special projects that small businesses often need. Billing charges for ongoing development or consulting projects are set based on the qualifications of the engineers assigned. Progent's background in these important areas of information technology allows customers to complete critical projects within budget and on time. Progent's project-based remote consulting solutions include:
  • Call Center Support
    Progent's Call Center programs for small and midsize companies with networks that incorporate UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Helpdesk operations consulting. Progent's Help Desk outsourcing support services are well suited for small businesses who lack the resources to support an internal Help Desk but who want fast communication with a dependable Help Desk with proficient phone support as well as the in-depth expertise to escalate the most challenging tasks to high-level consultants.

    Progentís Virtual Help Desk is designed for bigger businesses and serves as a transparent addition to your existing Call Center team. Progent's Virtual Call Center can operate as an escalation resource to resolve the toughest network problems, or be ready in hectic circumstances when your ordinary support engineers are swamped.

    Progent's Call Center consulting support can aid you in establishing an effective new Call Center or revamping your existing one, evaluating or customizing Help Desk application software to meet the special demands of your business, or adding occasional online personnel to reinforce your internal Help Desk Call Center team to handle demanding events such as software migrations, major upgrades, or installing new applications.

    Progent's Help Desk team of seasoned network professionals provides your customers in Miami or anywhere in the state of Florida quick assistance from an effective support group with extensive background delivering telephone-based consulting and online repair service for computer environments that incorporate UNIX/Linux, Sun Solaris, Apple Mac, Cisco, or Microsoft components. Progent's focus is to earn the Call Center recognition as a major contributor to business efficiency, and Progent's policy is to fix and not merely record IT issues.

  • Business Applications Support: Training, Customization, and Problem Solving
    Progent's Applications Experts Team offers remote professional consulting support and training in key business application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver consulting, custom programming, and education for Microsoft applications such as CRM, Office Project, Word, and Microsoft Office Excel. To find out additional information concerning Progent's consulting, custom programming, and training services for UNIX/Linux, Solaris, Apple Mac, or Microsoft applications, visit Progent's Applications Experts Services.

    Progent's Mac experts can nurture the imaginative aspect of Apple Mac computing by offering phone-based consulting support and training in graphics, audio, and motion video. Progent's support professionals offer help in a large selection of Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also assist you with special procedures like scanning or digitizing audio or video or setting up an audio/video post production facility.

    Remote Network and Server Monitoring Services
    Progent can provide companies in Miami, or anywhere in the state of Florida, online network and server monitoring services centered around Microsoft Operations Manager 2007, enhanced by Progent to suit your business so your computer support is proactive rather than reactive. By detecting potential problems before they grow into crashes, automated monitoring can ward off stressful and expensive network breakdowns. Progent can also use system monitoring tools such as Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or Mac OS X systems, Microsoft networks, or systems powered by a combination of OS platforms.

How Your Miami Company Can Contact Progent's Online Service Professionals
To get in touch with Progent about emergency online help with UNIX, Linux, Sun Solaris, or Apple Mac computer systems, visit Progent's Nationwide Online Support, call 1-800-993-9400, or see Contact Progent.

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