Consulting Support Services for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless PDAs were once among the most popular products for maintaining mobile access to email, calendars, web applications, and other critical business data. Progent can provide Milwaukee, Wisconsin companies the expertise of BlackBerry-certified professionals who can help organizations to maintain their BlackBerry environments or transition efficiently to a current smartphone solution.

As the sophistication of small company IT technology has increased, and as the demand for world-class security, reliability, and recoverability has become the norm for organizations of all sizes, successful integration and maintenance of BlackBerry technology has grown increasingly challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations often resort to external support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry environments affordably and effectively, dispensing with the need for an internal BlackBerry solutions specialist and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of experience, coupled with Progent's efficient online service delivery model, provides small businesses an affordable alternative for incorporating RIM BlackBerry technology productively into their business information system.

Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, set up easy-to-use management tools to help you monitor and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize mobile software, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

Technical Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies administration and support of RIM BlackBerry devices, providing a centralized platform for handling critical tasks such as device deployment, upgrades, and deactivation and also providing a solid infrastructure for data protection and high availability. BlackBerry Enterprise Server supports seamless integration between Exchange, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry handsets and supports wireless synchronization.

BlackBerry Enterprise Server Integration Assistance

BES Server offers a variety of data protection options beginning with automatic encryption of information transmitted between a BlackBerry device and BlackBerry Enterprise Server based on AES or Triple DES. BlackBerry BES Server also permits great flexibility in selecting degrees of protection to meet the specific needs of your mobile network. Progent's BlackBerry authorized engineers can help your company to select advanced security functions and activate them remotely. Examples of these wirelessly selectable security settings include:

  • Lock down a BlackBerry device
  • Erase data from a missing smartphone
  • Lock out Bluetooth
  • Activate internal defenses against malicious attacks

BES Server also offers versatility in determining how to keep users from installing or running unsafe or prohibited applications. Progent can assist you to choose protective processes such as:

  • Specify precisely which applications are allowed on the device
  • Prevent third-party programs from using persistent memory on the BlackBerry device
  • Select what resources external software can access on the BlackBerry smartphone
  • Limit the kinds of connections external programs running on the device can establish
  • Block all third-party software from being loaded or run on the smartphone

Expert RIM BlackBerry Technical Services Available Online from Progent
Progent's authorized RIM BlackBerry support specialists are available remotely to deliver prompt technical help to companies in the Milwaukee region or throughout the state of Wisconsin. Progent's seasoned remote consulting experts have helped IT organizations solve computer problems and reduce support costs in each state in the country and established a large following of loyal clients. (Refer to Progent's client testimonials.)

Progent offers remote help for a wide array of technologies associated with BlackBerry products such as wireless synchronization, configuration with Exchange, managing BlackBerry BES Server, and improving wireless security. Important BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, changing user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified service professionals can also help your company to troubleshoot a wide array of issues concerning synchronization, device detection, messaging consistency, web access, mobile connectivity, IM, workstation application configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote support for small business IT networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless support costs low and, by solving issues quickly, maximizes the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks such as resolving enterprise activation problems, adding and removing BlackBerry smartphone users, activating passwords, implementing over-the-air software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also show you how to operate administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using wireless LANs for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry BES environment and help your company to select and implement sensible security configurations.

Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified engineer has support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to install and remove BlackBerry device users on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and maintain storage groups, configure permissions, install the MDS and Instant Messaging, install push and pull access control lists, control Microsoft Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Consultant
In order to contact Progent about consulting help for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.

© 2002- 2018 Progent Corporation. All rights reserved.