Consulting Support for Research In Motion BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry wireless smartphones from Research in Motion are one of the most successful solutions for achieving mobile connectivity to messaging, scheduling, web-based programs, and other critical business information. As the complexity of small business networks has increased, and as the need for world-class security, dependability, and disaster recovery has become the standard for businesses of all sizes, effective deployment and support of BlackBerry solutions has grown increasingly challenging. To address issues such as security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small businesses often turn to outside support professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can help small organizations to plan, manage, and repair BlackBerry environments economically and effectively, dispensing with the necessity for an internal BlackBerry technology specialist and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, provides small businesses a budget-friendly alternative for integrating RIM BlackBerry products productively into their business information system.

Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities so you can monitor and control BlackBerry smartphones across your business, recommend security policies that are right for your business, develop custom mobile software, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be restored rapidly and thoroughly.

Technical Expertise for BlackBerry Enterprise Server
BlackBerry BES Server simplifies administration and support of RIM BlackBerry wireless handsets, providing a centralized solution for controlling key jobs like smartphone deployment, updates, and retirement while also offering a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server supports transparent integration between Exchange Server, Novell GroupWise, or Domino messaging platforms and BlackBerry smartphones and allows remote synchronization.

BlackBerry BES Server Configuration Support

BES Server offers a variety of security capabilities starting with automatic encryption of messages transmitted between a BlackBerry device and BES Server based on Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also permits great flexibility in adjusting degrees of security to meet the special needs of your network. Progent's BlackBerry certified engineers can assist you to select powerful security features and activate them wirelessly. Samples of these over-the-air configurable security features are:

  • Disable a BlackBerry device
  • Wipe data from a missing or stolen device
  • Lock out Bluetooth
  • Activate built-in defenses against malicious attacks

BlackBerry BES Server also offers flexibility in determining mechanisms to prevent BlackBerry users from installing or executing unsafe or unauthorized code. Progent can assist you to select blocking processes such as:

  • List precisely which programs are permitted on the device
  • Block external programs from allocating persistent storage on the device
  • Select what resources external applications can use on the device
  • Restrict the kinds of connections external software running on the device can initialize
  • Prevent all third-party software from being installed or executed on the BlackBerry device

Expert BlackBerry Technical Support Services Offered Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available online to provide expert technical help to businesses in the Milwaukee region or anywhere in the state of Wisconsin. Progent's seasoned online consulting team has helped businesses solve network problems and reduce support expenses in every state in the United States and built a large base of satisfied customers. (Refer to Progent's client testimonials.)

Progent can provide remote consulting support for a broad array of technologies related to BlackBerry software and devices such as wireless synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server (BES), and improving wireless security. Major BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can help you to perform common technical operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's seasoned service professionals can also assist you to troubleshoot a broad array of problems concerning synchronization, device recognition, messaging reconciliation, web access, mobile connections, IM, workstation application installation, and Desktop Redirector.

As a top innovator in providing countrywide remote consulting services for small company IT networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry support expenses at a minimum and, by handling problems quickly, maximizes the efficiency of your BlackBerry clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, repair, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network needs analysis, solution design, roll-out strategy and execution, performance optimization, configuration of a high-availability architecture, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to create a mobile wireless solution that meets your information technology budget and supports your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, assist you to decide which management approach and hardware products meet your needs, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make informed decisions about alternatives for software editions, server hardware and mass storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry-certified expert can help your company to select and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-qualified security specialists to perform network-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry solution.

Call or Email Progent for Help from a RIM BlackBerry-Certified Professional
In order to get in touch with Progent about consulting assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.

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