Enterprise-class Online Consulting and Support Services for BlackBerry Environments
BlackBerry Online Integration AssistanceSecure and uninterrupted connectivity from smartphones to email systems like Microsoft Exchange Server, Lotus Domino, or Groupwise is now a necessity for companies of any type who wish to maximize competitiveness. RIM's BlackBerry devices and the BlackBerry Enterprise Server are among the premiere technologies for building and administering mobile connectivity. But, supporting efficient BlackBerry systems has become challenging due to the sophisticated tools that exist to fulfill the requirement for world-class security and fault tolerance. Progent's BlackBerry qualified consultants are experienced at providing remote consulting expertise for BlackBerry environments, reducing support costs and taking care of problems faster than is possible via traditional on-premises consulting.

Progent has a seasoned team of remote engineers qualified to support IT system that include technology from all major suppliers. (See industry certifications of Progent's consultants.) Progent's Cisco CCIE network engineers can help your company to manage complex issues with your infrastructure. Progent's Apple certified experts can help your business to interface Macintosh computers with your mobile communications environment and can provide expertise with iPhone integration. Progent's Linux engineers can provide help in supporting servers based on all leading implementations of Linux such as RedHat, SUSE, Debian GNU/Linux, CentOS, Ubuntu, Mandriva, PCLOS, fedora Linux, and Gentoo. This breadth of support skills allows Progent to act as a convenient source for all IT support needed in mixed-platform environments and eliminates the finger-pointing that small organization often confront when trying to find computer help.

Progent's information technology security consultants have been awarded top security certifications including CISA and Information System Security Architecture Professional (ISSAP). Progent's world-class security professionals can help you make smart choices in selecting from the many options available with configuring BES Server and can also create and validate a corporate-wide security strategy that makes sense for your business. Progent's security consulting services for small businesses include a pair of low-cost security penetration testing service packages that enable small businesses to receive a professional security assessment from a Progent security engineer to uncover possible risks in the security posture you expose on both sides of your security perimeter.

Consulting Help for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for managing big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software enables Microsoft Exchange Server, Lotus, or Groupwise clients to transmit and receive emails that are encrypted in transit to provide maximum data protection. BlackBerry Enterprise Server also streamlines a broad selection of crucial management tasks that span from smartphone deployment and upgrades to mobile security and high availability.

RIM BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-certified engineers can show you how to use BlackBerry BES Server to perform routine tasks like:

  • Deploy and manage applications
  • Plan device, program, and policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Control user settings with BES Server's vast selection of policies

Progent's BlackBerry-qualified consultants can also help your company to use BlackBerry Enterprise Server to perform key tasks not available with the entry-level BlackBerry BES Server Express. These tasks include:

  • Set up and manage BES Server's high-availability infrastructure using virtual servers
  • Deploy BlackBerry devices wirelessly
  • Establish specialized administration roles
  • Monitor and analyze the overall health of your BlackBerry solution

Progent's Online BlackBerry-Certified Technical Support is Quick and Economical
For businesses in Milwaukee, Wisconsin who want quick and affordable access to an authorized RIM BlackBerry support expert, Progent offers efficient remote assistance from a seasoned support team who have delivered IT solutions to organizations in each state in the U.S. (Refer to Progent's client testimonials.)

Remote consulting services avoids travel costs and allows consultants to resolve technical issues quickly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry technologies and can provide expert help in fields including resolving synchronization issues, deploying BlackBerry BES Server, and creating a secure, fault-tolerant system infrastructure for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, troubleshoot, and document a wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network requirements assessment, system architecture, roll-out planning and implementation, performance tuning, configuration of a high-availability architecture, information backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to create a mobile wireless environment that fits within your IT budget and aligns with your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which management model and physical components match your requirements, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning options for software versions, server hardware and mass storage, network architecture, and application set up.

To optimize system security, Progent's BlackBerry-certified consultant can help your company to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security engineers to run network-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified consultant offers expertise in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and remove BlackBerry smartphone users on Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and IM, deploy access control lists, control Microsoft Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of settings that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent for Help from a BlackBerry-Certified Professional
To contact Progent about consulting help for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.

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