Fast and Affordable Remote Help for Milwaukee IT Networks
Urgent Remote Consulting for Milwaukee SystemsFor organizations located in Milwaukee or anywhere in Wisconsin, Progent provides remote support for computer systems based on any combination of Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft qualified professionals have delivered remote support to companies in every state in the United States. (Check out testimonials from Progent's customers.) In addition, Progent can furnish the consultation services of Cisco CCIE-qualified engineers to help with challenging infrastructure problems, plus the assistance of CISSP and CISM-certified security consultants to help with high-level security architecture and troubleshooting jobs.

Progent's online support experts provide excellent leverage because they possess the practical background and have access to the advanced technology needed to resolve most information system problems quickly. This reduces direct expenses since solutions require minimal chargeable consulting minutes. Remote help also eliminates the cost of sending a consultant to your office. Your company saves additionally with incidental costs by minimizing or avoiding network outages and related costs due to business disruption, upset customers and vendors, idle workers, and distracted management. Progent's advanced online consulting know-how is especially helpful for organizations that are dependent on public clouds for vital network infrastructure or applications such as Microsoft Azure, Amazon AWA, or Exchange Online, where on-premises tech support may not be an alternative.

Progent's billing model for online help is structured to stretch your IT service dollar. Progent bills by the minute for telephone-based assistance, so you are charged only for the support that you receive. Unlike many remote service organizations, Progent requires no initialization charge or minimum fees. Progent's per-minute billing unit and simple model for billing save you from scenarios where quick solutions somehow end up as substantial tabs. Progent's skill at solving technical issues quickly means your business saves money.

Progent's Remote Consulting and Technical Support Services
Over time, Progent has refined an arsenal of optimized tools and proven methodologies which allow the maximum degree of effectiveness for remote technical support and troubleshooting for computer networks of all sizes. Progent offers secure VPN support for gateways from multiple popular companies including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access allows the staff of Progent's Technical Response Center to interface to your company's computer system without violating network security.

Progent's advanced technical support database system keeps extensive records for all support that Progent's customers have been provided. Progent's authorized service personnel have access to the details of services provided to each Progent customer by every Progent engineer. This database of trouble tickets and fixes is structured as a quickly accessible support database that permits Progent's online support engineers to share their experiences with the whole team to make sure that the value of Progent's support improves over time. Progent's extensive list of accreditations and working relationships with major industry leaders including Cisco and Microsoft make available additional extensive support knowledge bases and permit quick response from manufacturers' internal product engineers with the result that Progent's remote consulting specialists are able to come up with optimal solutions quickly.

Online support provided by Progent to customers in Milwaukee and throughout the state of Wisconsin include:

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Organizations
Progent offers a selection of budget-friendly, fixed-price managed services designed to allow small and mid-size businesses to benefit from the same advanced IT solutions deployed by many of the world's leading enterprises. Progent's ProSight series of outsourced network management services addresses all critical facets of modern networking such as email content filtering, behavioral-based threat defense, cloud-based backup/recovery, network infrastructure management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior-based machine learning tools to defend endpoints as well as servers and VMs against new malware attacks such as ransomware and email phishing, which routinely evade traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to address the complete malware attack progression including blocking, identification, containment, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services offer economical in-depth security for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device management, and web filtering via cutting-edge technologies packaged within one agent managed from a single console. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP deployment that meets your organization's unique needs and that helps you demonstrate compliance with legal and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent action. Progent's consultants can also help your company to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates your backup processes and allows fast recovery of vital data, apps and virtual machines that have become lost or corrupted as a result of component breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can deliver world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your critical information. Learn more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading information security companies to deliver centralized management and world-class protection for your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, track, enhance and troubleshoot their networking appliances like routers, firewalls, and load balancers as well as servers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch ensures that network diagrams are kept updated, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating complex network management activities, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, finding devices that need important software patches, or resolving performance problems. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by checking the state of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so that all potential issues can be resolved before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be moved immediately to an alternate hosting environment without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can save up to 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size businesses to get an objective assessment of the health of their IT system. Based on some of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential network assets conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a more manageable Active Directory system. Both also include one year of cutting-edge remote network monitoring and management. Benefits can include easier management, improved compliance with information security standards, higher utilization of network assets, faster problem resolution, more dependable backup and restore, and higher availability. See more information about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief discussion with a Progent information assurance expert. The fact-finding interview is designed to evaluate your organization's ability to stop or recover quickly after a ransomware incident. Progent will work with you directly to collect information about your current AV defense and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to build a cost-effective security and backup system that aligns with your company's needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Programs Offered by Progent
Progent can provide the skills of world-class online consulting professionals for special information technology programs. Progent's charges for ongoing consulting tasks are set based on the level of expertise of the consultants involved. Progent's experience with these special areas of information technology allows clients to execute major initiatives economically and on time. Progent's special remote consulting solutions include:

  • Call Center Services
    Progent's Help Desk Call Center service options for companies with networks that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux products include full-service Help Desk Call Center outsourcing, virtual Help Desk services, and Helpdesk process consulting. Progent's Help Desk Call Center outsourcing support services are a convenient solution for businesses who lack the budget to support an internal Call Center but who want quick response from a dependable Call Center with proficient phone assistance as well as the expertise to escalate complex problems to high-level engineers.

    Progent's Help Desk Call Center consulting support can assist you in building an effective new Help Desk Call Center or revamping your existing one, evaluating or modifying Help Desk application software to handle the particular requirements of your company, or providing temporary phone support staff to supplement your existing Call Center resources to handle unusually busy scenarios such as software migrations, major updates, or installing new applications.

    Progent's Help Desk Call Center staff of experienced information technology consultants offers your computer users in Milwaukee or anywhere in the state of Wisconsin fast contact with an efficient technical support group with years of experience delivering phone consulting and remote diagnostics for IT systems that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux components. Progent's mission is to give the Help Desk perception as a solid driver of company efficiency, and Progent's policy is to solve and not merely record IT issues.

  • Business Applications Services: Training, Customization, and Troubleshooting
    Progent's Applications Experts Group offers online advanced consulting support and education in special business application areas such as ERP, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can provide expertise, customization, and training for Microsoft applications such as CRM, Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out more information concerning Progent's expertise, customization, and education offerings, see Progent's Business Application Experts Group.

  • Centralized and Automated Management of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; cohesive management of multi-OS networks that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new deployment of Microsoft System Center 2016, expand or optimize your current one, upgrade efficiently from a prior version of System Center, or troubleshoot your System Center solution.

  • Online IT Infrastructure Monitoring Services
    Progent can deliver companies in Milwaukee, or anywhere in the state of Wisconsin, online IT infrastructure monitoring by providing System Center 2016 Operations Manager (SCOM 2016) expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure Operations Manager for your business so your network support is proactive rather than reactive. By uncovering looming issues before they evolve into crashes, system monitoring can ward off inconvenient and costly information system crises. Progent can also use network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X networks, Microsoft networks, or networks that incorporate a variety of platforms.
How Your Milwaukee Company Can Contact Progent's Online Support Professionals
To contact Progent about emergency remote help with Microsoft, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Nationwide Remote Support, call 1-800-993-9400, or see Contact Progent. For businesses and new businesses in Milwaukee or throughout the state of Wisconsin, Progent's phone-based network support specialists can provide effective and affordable system help the moment your business requires it. Long experience providing online repair services has earned Microsoft Partner certification for Progent's consulting experts and has enabled Progent to develop high-end troubleshooting capability and to refine online access tools to fix IT problems rapidly while eliminating the cost and lost time that comes with on-premises service visits.

Even if your Milwaukee organization has a local freelance support technician or maintains an in-house IT staff that can handle common computer problems, Progentís Microsoft certified engineers can still offer a convenient and seamless remote expansion of your local resources for situations when your usual service personnel either don't have the time or the knowledge to deal with sudden network crises or particularly challenging integration projects.

Features of Progent's Online Computer Support for Milwaukee
Progent's online support, remote repair, network security expertise, and system management services offer businesses in Milwaukee or throughout the state of Wisconsin the greatest leverage for your IT investment. Whether you require occasional telephone support and remote network repair or full-time Help Desk outsourcing support and system management, Progent's experts can deliver your organization enterprise-level network support while allowing you to avoid the cost and hassle of maintaining a large in-house IT organization. Highlights of Progent's National Remote Support services include:

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Partner consulting firm and Progent's number of employees, range of IT knowledge, fine tuned remote support tools, and understanding of corporate IT enable offices to escape the limitations associated with exclusive dependence on smaller service firms, independent freelance consultants, or limited internal IT help.

Progent adds value by providing:

How Does Our Company Start Receiving Remote Computer Support from Progent?
To get started with Progent's online help services or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network support, visit Immediate Network Support.















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