Urgent Phone Consulting for Milwaukee UNIX, Linux, or Solaris SystemsFor small businesses located in Milwaukee or anywhere in the state of Wisconsin, Progent provides help for computer systems based on UNIX or Linux or for environments that feature a combination of UNIX-family systems and Windows technology. Progent has provided online support to businesses in all 50 states in the U.S. (Refer to Progent's client testimonials). Progent also can furnish the expertise of Cisco CCIE-certified engineers for complex connectivity problems, plus the assistance of CISSP-accredited security engineers to handle advanced security design and business continuity preparedness.

Progent's remote technical support services represent exceptional value because they have the real-world experience and the advanced tools to resolve most network problems rapidly. Efficient support lowers immediate expenses since solutions take up fewer chargeable consulting minutes. Remote support also eliminates the expense of sending a consultant to your office. Your company benefits even more in indirect costs by minimizing or eliminating network downtime and related losses due to business discontinuity, upset clients, unproductive workers, and de-focused executives.

Progent's billing policy for remote support is structured to stretch your IT service investment. Progent charges on a per-minute basis for telephone-based consulting, so you are charged exclusively for the support that you receive. Unlike many online support companies, Progent requires no service activation fee or minimum fees. Progent's per-minute granularity and simple policy for pricing do away with scenarios where speedy. minor repairs manage to turn into big tabs. Progent's skill at solving problems quickly results in your business saving money.

Progent's Online Technical Support Technologies
Through years of experience, Progent has fine tuned an arsenal of customized tools and field-tested methodologies which allow the maximum degree of effectiveness for online engineering help and repair for small and midsize business information networks. Progent provides secure Virtual Private Network support for VPN gateways from a variety of leading companies including Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Secure VPN technology enables the consultants of Progent's online support team to communicate with your company's network without breaching network security.

Progent's sophisticated service reporting application keeps detailed documentation of the support that Progent's clients have been provided. Progent's staff engineers have access to the specifics of assistance rendered to every client by every Progent engineer. This history of problems and fixes is organized as a quickly searchable support database that enables Progent's online technical experts to share their experiences with the whole team to ensure that the efficiency of Progent's support improves daily. Progent's high-level accreditations and working relationships with key technology companies such as Cisco and Microsoft permit access to additional massive support databases and allow priority response from manufacturers' internal product engineers with the result that Progent's online service specialists can determine the most efficient solutions quickly.

Start Receiving Online UNIX, Linux, Solaris, or Mac OS X Computer Assistance from Progent
To access Progent's remote services in Milwaukee or anywhere in Wisconsin or to find out additional information about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have a critical requirement for IT support, visit Immediate Urgent Support.

Phone-based Network Support Services Available from Progent
Progent's remote consulting experts offer credentials in an extensive array of products and technologies. This broad scope of technical skills enables Progent's consultants to resolve almost any crisis likely to occur in a small or midsize business information system. Certifications held by Progent engineers in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials earned by Progent technical support engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional, and Design Professional.

To provide assistance to clients with mixed-platform environments, Progent also offers the support of consultants with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional consultants.

Online technical services provided by Progent to small businesses in Milwaukee and throughout the state of Wisconsin include:

  • UNIX/Linux, Solaris, and Apple Mac OS X Support Services
    Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X online support services cover a wide array of information technology including system infrastructure, messaging solutions, system and process security, UNIX/Linux and Windows coexistence, virtual server technologies for server hardware consolidation and simplified management, and migration from older systems to current MS Windows or Linux-powered environments. Progent's team-oriented approach to resolving network issues enables quick escalation, when required, to consultants with appropriate expertise to tackle challenging situations. This expedites repair of critical problems, minimizes lost productivity, and cuts service expense.

    Progent's UNIX and Linux support engineers can offer urgent remote help for analyzing problems affecting UNIX, Linux, or Solaris networks powered by popular variants of UNIX including:

    Major Linux versions for which Progent can provide expert support include:

  • Contact a Cisco CCIE for High-level Network Problem Solving
    Cisco CCIE Consultants for Milwaukee, WisconsinThe Cisco Certified Internetwork Expert certification is the highest accreditation for networking professionals, and certifies an individual's network technology knowledge at the expert level. Cisco qualified CCIEs know how to deal with the most difficult issues surrounding network planning, integration, management, security, and repair. Cisco qualified CCIEs can cooperate on a privileged basis with Cisco's internal product support engineers in isolating problems with Cisco IOS Software network administration tools and coming up with workarounds or identifying software updates. CCIEs represent an excellent cost-effectiveness because their depth of expertise permits them to resolve even the most difficult problems quickly. In common instances, less seasoned engineers can struggle for many hours or days with the same tasks that a CCIE can fix in a few minutes. Few service providers make Cisco CCIEs accessible to support small and medium sized businesses. Progent offers fast telephone access to a CCIE so you can receive timely support for severe network problems that are impacting business productivity but are outside the scope of your regular computer service providers. Progent's Cisco CCIE consultants can communicate with your computer system using advanced remote support tools in order to provide efficient, safe, and economical diagnosis and repair. Progent's Cisco CCIEs can provide consulting for the complete line of Cisco's industry-leading family of infrastructure devices including PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, secure broadband and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst family switches, as well as VPN products.

  • Certified Windows Support
    Windows Support for Milwaukee, WisconsinProgent's Microsoft-certified online support professionals can deliver computer troubleshooting and consulting support for all Microsoft server technologies. Progent is a Microsoft Gold Partner and can provide your organization the assistance of support professionals who can assist your company with a wide variety of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 monitoring and support, SharePoint 2013 development, Skype for Business Server planning and deployment consulting, Lync Server 2013 management and Microsoft Communications Server upgrade, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and development and SQL Server 2014 support, Systems Center Operations Manager (SCOM) system monitoring, Project Server and Server Online training, SBS Server 2011 support, and Windows Essentials cloud integration.

    Progent also can deliver a wide array of remote desktop consulting and support services such as Microsoft Windows 7 integration, upgrading to 64-bit workstation software, integrating Office 2010, and streamlining Business Desktop Deployment.

  • CISSP, ISSAP, and CISM Certified Network Security Professionals
    CISSP Qualified Network Security Consultants for Milwaukee, WisconsinProgent's qualified CISSP, ISSAP, and CISM network security engineers can provide a range of security services that can bolster the immunity of your UNIX/Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against attacks or assist your company to recuperate rapidly after a damaging penetration. Security support services offered by Progent include: comprehensive network security audits using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Nikto; quick recuperation from malicious assaults; installing firewalls; establishing safe mechanisms for off-site and mobile access; protecting your email system from viruses, spam and directory harvest attacks; and initiating round-the-clock proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced online consulting services to help organizations of all sizes integrate their networks with popular public clouds including Azure and Amazon Web Services. Progent can assist you to design and administer hybrid environments that can include Windows and Linux operating systems and applications in either cloud-only systems or in hybrid topologies that seamlessly combine on-premises resources as well as cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a variety of public cloud migration services that include Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of experience providing advanced consulting services online, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
Special Support Services Offered by Progent
Progent offers the services of seasoned remote consulting professionals for special projects that small businesses often need. Progent's rates for ongoing development or consulting tasks are set according to the qualifications of the consultants involved. Progent's experience with these special fields of computer technology enables customers to complete critical projects economically and on time. Progent's project-based online consulting solutions include:
  • Call Center Services
    Progent's Help Desk service options for small businesses with environments that incorporate UNIX/Linux, Solaris, Apple Mac OS X, Cisco, or Microsoft platforms include comprehensive Call Center outsourcing, Virtual Help Desk services, and Call Center operations consulting. Progent's Help Desk Call Center outsourcing services are ideal for smaller organizations who lack the money or time to assemble and manage an internal Call Center but who want quick response from a dependable Help Desk with proficient phone assistance as well as the available expertise to escalate the most challenging problems to advanced consultants.

    Progentís Virtual Call Center is designed for bigger businesses and operates as a transparent reinforcement of your current Helpdesk organization. Progent's Virtual Help Desk Call Center can operate as an escalation resource to handle complex network issues, or be available in hectic instances when your other support engineers are too busy.

    Progent's Call Center consulting support can guide you in building an efficient new Help Desk or enhancing your current organization, selecting or modifying Help Desk application software to meet the particular requirements of your company, or providing temporary phone support staff to work with your internal Help Desk Call Center team during high-demand scenarios such as software transitions, major updates, or rolling out brand new applications.

    Progent's Call Center staff of veteran information technology professionals provides your clients in Milwaukee or anywhere in the state of Wisconsin fast assistance from a reliable technical support group with extensive experience delivering phone help and remote troubleshooting for IT systems that incorporate UNIX, Linux, Sun Solaris, Apple Mac, Cisco, or Microsoft technology. Progent's focus is to earn the Help Desk Call Center perception as a crucial driver of business success, and Progent's aim is to resolve and not simply annotate IT problems.

  • Applications Support: Training, Custom Programming, and Troubleshooting
    Progent's Applications Consulting Team can supply phone-based professional engineering support and training in key application fields that include ERP, MRP, custom financial systems, and CRM. Progent also offers expertise, custom development, and education for Microsoft applications including CRM, Project, Office Word, and MS Office Excel. For more information about Progent's consulting, programming, and training services for UNIX/Linux, Sun Solaris, Apple Mac, or Microsoft applications, visit Progent's Applications Experts Group.

    Progent's Apple Mac experts can support the imaginative aspect of Mac computing by delivering phone-based consulting support and training in imaging, sound, and video. Progent's consultants can provide expertise in a large selection of Macintosh creative tools including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also assist you with special jobs such as capturing or digitizing audio/video or building an audio/video post production studio.

    Online Network and Server Monitoring Support
    Progent offers businesses in Milwaukee, or anywhere in the state of Wisconsin, online network and server monitoring services centered around Microsoft System Center Operations Manager network monitoring, customized by Progent to accommodate your business so that your network support is proactive and automated. By uncovering possible problems before they evolve into crashes, automated monitoring can minimize disruptive and expensive service crises. Progent can also assist with network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or Apple Mac systems, Microsoft environments, or environments that incorporate multiple platforms.

How Your Milwaukee Company Can Contact Progent's Online Service Professionals
To get in touch with Progent about emergency phone-based support with UNIX, Linux, Solaris, or Apple Mac environments, go to Progent's Urgent Phone-Based Help, telephone 1-800-993-9400, or go to Contact Progent.

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