Urgent Phone Help for Milwaukee UNIX or Linux SystemsFor small companies in Milwaukee or anywhere in Wisconsin, Progent provides support for networks based on UNIX, Linux, Solaris, or Apple Mac OS X or for networks that feature a combination of UNIX-family systems and Microsoft technology. Progent has provided remote support to companies in every state in the U.S. (See Progent's client testimonials). In addition, Progent offers the consultation Cisco CCIE-certified engineers for complex connectivity issues, plus the services of CISSP-certified security consultants to handle advanced security architecture and business continuity preparedness.

Progent's remote technical support engineers offer exceptional leverage because they have the practical experience and the advanced tools to solve the majority of network issues quickly. Efficient support reduces direct costs since service calls accumulate fewer billable consulting minutes. Remote support also eliminates the expense of dispatching a consultant to your location. Your company benefits additionally in indirect costs by reducing or avoiding system outages and associated losses stemming from business disruption, disgruntled customers and vendors, idle employees, and de-focused management.

Progent's pricing model for online help is structured to maximize the impact of your network support investment. Progent bills per minute for phone assistance, so you are charged only for the services that you actually get. In contrast to many remote support firms, Progent requires no service activation fee or minimum payments. Progent's one-minute billing unit and simple model for billing prevent scenarios where speedy. minor fixes manage to end up as substantial invoices. Progent's skill at disposing of technical issues quickly results in your company spending less money.

Progent's Remote Support Technologies
Through years of experience, Progent has refined a collection of optimized tools and field-tested methodologies that ensure the maximum degree of effectiveness for online technical support and troubleshooting for small business computer networks. Progent offers safe VPN support for VPN gateways from multiple leading companies such as Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Secure VPN access permits the staff of Progent's online support team to connect to your environment without violating corporate security.

Progent's powerful service database application stores comprehensive histories of all support that Progent's customers have received. Progent's authorized consultants have access to the history of all help provided to every customer by every Progent consultant. This history of anomalies and repairs is stored as an easily retrievable proprietary knowledge base that allows Progent's online support professionals to share their knowledge with the whole team to make sure that the value of Progent's support services grows over time. Progent's high-level accreditations and formal partnerships with key vendors including Cisco and Microsoft permit access to other extensive support knowledge bases and permit quick access to vendors' internal support staff so Progent's online service experts are able to find optimal resolutions quickly.

Initiate Remote UNIX/Linux, Solaris, or Mac OS X Technical Help from Progent
To access Progent's phone services in Milwaukee or anywhere in Wisconsin or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has an urgent need for network support, visit Immediate Emergency Support.

Online Technical Services Provided by Progent
Progent's online support engineers have advanced credentials in a comprehensive array of technologies. This breadth of technical skills enables Progent's consultants to manage virtually any crisis likely to occur in a small business network. Credentials earned by Progent engineers in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent service engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional, CCDA and CCDP.

To help clients with multi-OS environments, Progent also offers the support of engineers who have advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include CISM Engineers, CISSP specialists, and ISSAP consultants.

Remote support Offered by Progent to clients in Milwaukee and throughout the state of Wisconsin include:

  • UNIX, Linux, Solaris, and Apple Mac OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X remote support services cover a wide array of information technology including network architecture, messaging systems, system and process security, UNIX/Linux and Windows coexistence, virtual server products for server hardware consolidation and easy management, and transitioning from legacy applications to the latest Windows or Linux-powered solutions. Progent's group-based methodology for resolving technical issues enables fast escalation, when required, to consultants with appropriate expertise to handle challenging scenarios. This accelerates solutions of critical problems, minimizes lost productivity, and lowers support costs.

    Progent's UNIX and Linux consultants can provide emergency remote help for diagnosing anomalies affecting UNIX/Linux systems powered by leading derivatives of UNIX including:

    Major Linux variants for which Progent can provide expertise include:

  • Contact a Cisco CCIE for High-level Infrastructure Problem Solving
    Cisco CCIE Consultants for Milwaukee, WisconsinThe Cisco CCIE credential is the highest accreditation for networking professionals, and certifies a consultant's network technology skills at the expert level. CCIEs can handle even the most difficult issues surrounding network design, integration, management, protection, and problem solving. Cisco CCIEs can cooperate closely with Cisco's internal product support engineers in isolating problems with Cisco IOS Software network management tools and developing alternate approaches or identifying program updates. Cisco qualified CCIEs are an exceptional cost-effectiveness since their deep experience allows them to find solutions for even the most complex problems rapidly. In common instances, less qualified service providers can wrestle for hours or even days with identical problems that a CCIE can fix in a few minutes. Few consulting providers make CCIEs available to support small and medium sized businesses. Progent offers fast phone contact with a Cisco-qualified CCIE so your company can get urgent help for complex network problems that are impacting business efficiency but are outside the comfort zone of your ordinary computer service resources. Progent's Cisco CCIE support experts can tie into your computer system by means of advanced remote troubleshooting technology to perform quick, secure, and affordable analysis and repair. Progent's Cisco CCIEs can provide consulting for the complete line of Cisco's top-selling family of connectivity devices such as PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed APs, VoIP systems, Catalyst Series switches, as well as Virtual Private Network products.

  • Certified Windows Experts
    MS Windows Support for Milwaukee, WisconsinProgent's Microsoft-certified remote service experts can deliver computer system troubleshooting and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your organization the expertise of support engineers who can help your company with a broad variety of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration, Microsoft Exchange 2010 maintenance, SharePoint Server development, Microsoft Skype for Business Server migration consulting, Microsoft Lync Server integration and Office Communications Server 2007 upgrade, Forefront TMG administration and ISA Server migration, Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager resource monitoring, Project Server and Server Online planning, SBS Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition can deliver a broad array of remote desktop support and troubleshooting services such as Windows 7 integration, upgrading to 64-bit desktop software, integrating Microsoft Office 2010, and automating Business Desktop Deployment.

  • CISSP and ISSAP Qualified Network Security Engineers
    CISSP Certified Network Security Experts for Milwaukee, WisconsinProgent's accredited CISSP, ISSAP, and CISM security engineers offer a variety of security services to strengthen the defenses of your UNIX, Linux, Solaris, Apple Mac or Windows network against attacks or assist your company to clean up rapidly after a serious breach. Security solutions available from Progent cover comprehensive network security evaluation utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; quick cleanup after malicious attacks; integrating firewalls; building safe mechanisms for off-site and mobile communication; protecting your email infrastructure from spam and DHA attacks; and initiating round-the-clock network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert online consulting services to help companies of any size connect their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and manage hybrid environments that can include Windows and Linux systems and apps in both cloud-centric solutions or in hybrid architectures that seamlessly combine physical IT assets along with public clouds. To help you to integrate public clouds with networks, Progent offers a range of public cloud migration services such as Office 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of experience delivering high-level consulting support remotely, and Progent can help you complete your cloud integration projects quickly and affordably.
Additional Consulting Programs Offered by Progent
Progent offers the skills of world-class remote consulting experts for special IT projects that small companies often need. Billing charges for ongoing consulting projects are determined according to the level of expertise of the engineers assigned. Progent's background in these special fields of computer technology enables clients to complete critical projects within budget and on time. Progent's project-based remote engineering services include:
  • Call Center Services
    Progent's Call Center support programs for small and midsize businesses with environments based on UNIX, Linux, Sun Solaris, Mac OS X, Cisco, or Microsoft products include comprehensive Help Desk outsourcing, Virtual Helpdesk support services, and Help Desk consulting. Progent's Help Desk outsourcing services are well suited for smaller organizations who lack the resources to create an in-house Help Desk but who require quick access to an efficient Help Desk with proficient telephone assistance as well as the available expertise to escalate complex tasks to high-level consultants.

    Progentís Virtual Call Center is designed for bigger businesses and operates as a transparent addition to your current Help Desk team. Progent's Virtual Help Desk can operate as an escalation resource to resolve complex technical challenges, or be available in overflow circumstances when your other resources are overwhelmed.

    Progent's Help Desk Call Center consulting support can support you in creating an effective new Help Desk Call Center or revamping your established organization, selecting or enhancing Call Center software products to handle the unique needs of your company, or adding occasional phone support staff to reinforce your internal Call Center team during demanding situations like software migrations, mass updates, or rolling out brand new business software.

    Progent's Help Desk Call Center staff of experienced network experts provides your customers in Milwaukee or anywhere in the state of Wisconsin rapid assistance from a large network service resource with years of background offering phone consulting and online diagnostics for IT systems powered by UNIX, Linux, Solaris, Apple Mac, Cisco, or Microsoft products. Progent's focus is to earn the Help Desk the reputation as a solid enabler of company performance, and Progent's policy is to fix and not just record IT issues.

  • Applications Services: Education, Custom Programming, and Problem Solving
    Progent's Applications Consulting Team can supply online advanced consulting expertise and training in special application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can deliver consulting expertise, programming, and training for Microsoft applications including Microsoft CRM, Project, Word, and Microsoft Office Excel. To read more on Progent's expertise, programming, and education offerings for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, refer to Progent's Business Application Experts Group.

    Progent's Apple Mac consultants can promote the artistic aspect of Mac systems by providing phone-based help support and training in graphics, sound, and video. Progent's support professionals offer expertise in a variety of Apple Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also help you with special jobs like scanning or digitizing audio or video or building an audio/video post production studio.

    Online Network and Server Monitoring Services
    Progent can provide companies in Milwaukee, or anywhere in the state of Wisconsin, online computer system monitoring support centered around Microsoft Operations Manager network monitoring, enhanced by Progent to fit your environment so your network support is proactive rather than reactive. By spotting looming issues before they cause network outages, proactive monitoring can head off disruptive and expensive service failures. Progent can also deploy server and infrastructure monitoring products like Nagios and MRTG to analyze UNIX/Linux, Solaris, or Mac OS X systems, Windows networks, or networks powered by a mix of OS platforms.

How Your Milwaukee Business Can Contact Progent's Remote Service Experts
To contact Progent about emergency remote help with UNIX, Linux, Solaris, or Apple Mac networks, go to Progent's Emergency Online Help, phone 1-800-993-9400, or visit Contact Progent.

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