Fast Online Support for Milwaukee UNIX, Linux, or Sun Solaris SystemsFor small and midsize companies in Milwaukee or anywhere in Wisconsin, Progent provides support for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a mix of UNIX-family systems and Microsoft Windows technology. Progent has delivered remote support to companies in all 50 states in the U.S. (Refer to Progent's client recommendations). Progent also can furnish the expertise of Cisco CCIE network specialists for complex connectivity issues, plus the assistance of CISA and CISSP-certified security engineers to help with advanced security architecture and business continuity preparedness.

Progent's remote technical support engineers offer excellent leverage because they have the real-world background and the sophisticated technology to resolve most network problems quickly. Efficient support lowers direct costs because service calls accumulate fewer billable consulting minutes. Remote help also avoids the cost of dispatching an engineer to your location. Your organization saves even more in incidental expenses by minimizing or avoiding system downtime and related losses resulting from business discontinuity, upset customers and vendors, idle workers, and distracted management.

Progent's pricing policy for remote help is structured to stretch your network support investment. Progent charges on a per-minute basis for phone assistance, so you owe just for the services that you receive. In contrast to many remote support companies, Progent asks for no service activation surcharge or minimum job duration. Progent's per-minute billing unit and clean policy for pricing do away with situations where speedy. minor solutions somehow turn into major invoices. Progent's penchant for handling problems quickly results in your business spending less cash.

Progent's Online Support Technologies
Over time, Progent has refined a set of optimized technologies and field-proven methodologies which promote the highest degree of effectiveness for remote technical support and troubleshooting for small and midsize business computer networks. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular companies such as Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Protected VPN access allows the engineers of Progent's remote service group to access your company's computer system without breaching network security.

Progent's proprietary technical support database system stores detailed histories describing all support that Progent's customers have been provided. Progent's authorized service personnel have the benefit of the details of support rendered to each Progent client by any consultant. This archive of issues and repairs is structured as a quickly retrievable support knowledge base that permits Progent's online technical professionals to share their knowledge company-wide to make sure that the quality of Progent's technical support grows daily. Progent's high-level accreditations and close associations with major vendors such as Cisco and Microsoft make available additional extensive support knowledge bases and permit quick access to manufacturers' in-house support staff so Progent's online service experts can determine the best solutions promptly.

Get Online UNIX/Linux, Sun Solaris, or macOS and OS X Computer Help from Progent
To access Progent's remote support in Milwaukee or anywhere in Wisconsin or to find out additional information about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have a critical requirement for IT support, visit Immediate Urgent Support.

Remote Technical Support Services Offered Progent
Progent's online technical service experts offer advanced credentials in an extensive array of products and technologies. This broad scope of capability allows Progent's consultants to address practically any crisis likely to crop up in a small or midsize business network. Certificates held by Progent engineers in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional, CCDA and CCDP.

To support clients with mixed-OS networks, Progent also provides the services of engineers who have high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager Engineers, CISSP network security experts, and Information System Security Architecture Professional consultants.

Phone-based technical support services Offered by Progent to companies in Milwaukee and anywhere in the state of Wisconsin include:

  • UNIX, Linux, Sun Solaris, and macOS and OS X Support Services
    Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based consulting services cover a wide range of computer technology including network architecture, messaging solutions, system and operational security, UNIX/Linux and Windows integration, virtual server products for server consolidation and simplified administration, and migration from legacy applications to the latest MS Windows or Linux environments. Progent's team-based approach to resolving technical issues promotes quick escalation, when required, to engineers with task-relevant experience to handle challenging situations. This expedites repair of critical problems, minimizes lost productivity, and cuts support expense.

    Progent's UNIX and Linux consultants can offer urgent phone-based assistance for troubleshooting problems affecting UNIX/Linux networks powered by popular versions of UNIX including:

    Important Linux variants for which Progent offers expertise include:

  • Talk to a Cisco CCIE for Complex Network Troubleshooting
    Cisco CCIE Consultants for Milwaukee, WisconsinThe Cisco Certified Internetwork Expert certification is the premier recognition for network consultants, and validates an individual's networking skills at the master level. Cisco qualified CCIEs can resolve even the most intractable challenges surrounding network planning, deployment, management, protection, and repair. Cisco CCIEs operate with the highest priority with Cisco's in-house product support engineers in isolating problems with Cisco IOS network management utilities and coming up with workarounds or locating software updates. CCIEs offer excellent value since their deep experience allows them to resolve even the most complex problems rapidly. In many cases, less experienced consultants can struggle for hours or days with the same problems that a Cisco CCIE can dispose of in minutes. Few support organizations make Cisco CCIEs accessible to support small and mid-size companies. Progent can provide quick telephone contact with a Cisco authorized CCIE so you can get immediate help for complex network infrastructure problems that are crippling worker efficiency but are not within the scope of your regular IT service resources. Progent's CCIE support experts can communicate with your network by means of state-of-the-art on-line support tools in order to perform quick, safe, and affordable analysis and remediation. Progent's CCIEs offer consulting for the entire range of Cisco's market leading selection of infrastructure devices including PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, VoIP phones and systems, Catalyst Series switches, as well as Virtual Private Network technology.

  • Certified Microsoft Windows Support
    MS Windows Support for Milwaukee, WisconsinProgent's Microsoft-certified online service experts can deliver network troubleshooting and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your business the expertise of consulting engineers who can help you with a broad variety of platform support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 consulting, Microsoft Exchange Server 2010 maintenance, SharePoint 2013 development, Microsoft Skype for Business planning and deployment consulting, Lync Server 2013 management and Office Communications Server 2007 upgrade, Forefront Threat Management Gateway administration and ISA Server migration, SQL Server 2016 integration and development and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) system monitoring and reporting, Project Server training, Small Business Server consulting, and Windows Essentials cloud integration.

    Progent also offers a broad range of online desktop consulting and support services including Windows 7 integration, upgrading to 64-bit desktop software, integrating Microsoft Office 2010, and streamlining workstation deployment.

  • CISSP, ISSAP, and CISM Qualified Network Security Professionals
    CISSP Certified Network Security Engineers for Milwaukee, WisconsinProgent's accredited CISM and CISSP security consultants can provide a variety of system protection services that can improve the defenses of your UNIX, Linux, Sun Solaris, Apple Mac or Windows network against internal or external threats or help your company to clean up quickly after a serious penetration. Security solutions available from Progent cover in depth network security evaluation using tools such as GFI LANguard NSS, AMAP Application Scanner, and products from Solar Winds tools and Nikto; quick cleanup after virus and worm attacks; setting up firewalls; designing safe architectures for off-site and mobile communication; securing your email system against spam and directory harvest attacks; and instituting round-the-clock proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert remote consulting support to help companies of any size connect their IT infrastructure with leading public clouds including Azure and Amazon Web Services (AWS). Progent can help you to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid network models that utilize local IT assets along with cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services that include Office 365 integration with on-premises Exchange deployments, Microsoft Azure hybrid cloud integration, Amazon Web Services hybrid cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of background providing high-level consulting expertise remotely, and Progent can help you complete your cloud migration projects quickly and within your budget.
Additional Consulting Programs Available from Progent
Progent can provide the skills of world-class remote consulting experts for contract projects that small companies often request. Progent's charges for longer-term development or consulting tasks are set according to the qualifications of the engineers assigned. Progent's experience with these special fields of information technology enables customers to execute major initiatives economically and on time. Progent's special online consulting services include:
  • Help Desk Support
    Progent's Call Center support alternatives for small organizations with environments based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk outsourcing, Virtual Helpdesk support services, and Call Center consulting. Progent's Help Desk outsourcing services are intended for small organizations who don't have the budget to assemble and manage an in-house Help Desk Call Center but who require quick response from an effective Help Desk Call Center with proficient telephone assistance as well as the technical depth to escalate complex trouble tickets to high-level engineers.

    Progentís Virtual Help Desk Call Center is designed for larger businesses and operates as a seamless addition to your existing Call Center resources. Progent's Virtual Help Desk can operate as an escalation alternative for the most difficult network problems, or be ready in those instances when your other service providers are swamped.

    Progent's Help Desk Call Center consulting expertise can aid you in building an efficient new Help Desk Call Center or revamping your existing organization, selecting or customizing Call Center application software to address the special requirements of your corporation, or adding occasional online staff to work with your in-house Help Desk Call Center group to deal with unusually busy situations like software migrations, major updates, or installing new applications.

    Progent's Help Desk team of experienced information technology professionals gives your customers in Milwaukee or anywhere in the state of Wisconsin rapid contact with a large technical support group with extensive background offering phone support and online repair service for networks powered by UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's mission is to give the Help Desk Call Center perception as a significant enabler of company efficiency, and Progent's policy is to solve instead of simply track technical problems.

  • Business Applications Services: Education, Customization, and Problem Solving
    Progent's Applications Consulting staff provides phone-based and in-depth engineering support and education in special business application areas including Enterprise Requirements Planning, MRP, customizing accounting packages, and CRM. Progent also offers consulting expertise, custom development, and education for popular Microsoft business applications including Microsoft CRM, MS Office Project, Microsoft Word, and Excel. To read more concerning Progent's expertise, custom programming, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.

    Progent's Apple Mac professionals can promote the imaginative components of Mac computing by delivering phone-based consulting services and training in graphics, audio, and motion video. Progent's consultants can provide expertise in a large selection of Macintosh applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and After Effects. Progent's Mac specialists can also help you with special jobs like scanning or digitizing audio or video or putting together an audio/video production facility.

    Online Network and Server Monitoring Support
    Progent can provide businesses in Milwaukee, or anywhere in the state of Wisconsin, remote network and server monitoring services centered around MS System Center Operations Manager IT infrastructure monitoring, adapted by Progent to suit your business so that your computer support is proactive and automated. By exposing looming problems before they result in crashes, remote monitoring can minimize inconvenient and costly service breakdowns. Progent can also use system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft Windows networks, or networks that support a variety of OS platforms.

How Your Milwaukee Company Can Contact Progent's Remote Support Professionals
To contact Progent about urgent online expertise with UNIX/Linux, Solaris, or macOS and OS X computer systems, go to Progent's Emergency Phone-Based Support, phone 1-800-993-9400, or go to Contact Progent.

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