Overview of Progent's Support Services for BlackBerry Solutions
RIM BlackBerry Consulting and Support ServicesWireless connectivity to email, address books, calendars, and web applications is a critical feature of information systems for companies of any size. BlackBerry handhelds are among the most powerful solutions for achieving mobile connectivity. But the network architecture required to support RIM BlackBerry smartphones has grown significantly more complex as the insistence on high availability and and air-tight security has increased. Progent's RIM qualified consultants specialize in delivering small companies enterprise-class IT expertise and troubleshooting services that are affordable and efficient.

Being a Microsoft Gold Partner with years of experience consulting on MS Exchange Server, Progent can give you access to broad expertise for integrating RIM BlackBerry and Microsoft technology by delivering support services like Exchange 2010 consulting as well as by providing complementary services such as Lync Server deployment and Microsoft Office Communications Server consulting to help control IM and Presence. Progent's MS SQL Server 2016 integration consultants and MS SQL Server 2014 consultants can configure and repair your SQL database server to operate efficiently with BlackBerry Enterprise Server (BES), and Progent's Microsoft Data Protection Manager specialists can assist you to design backup and recovery procedures to guard your data and minimize productivity loss in case of a crash of your messaging solution.

Progent also maintains a staff of Cisco qualified CCIE network consultants who are available online to provide expert support for designing and repairing your network infrastructure so that it accommodates your BlackBerry system with high levels of resilience, scalability, protection, and maintainability. CCIEs are highly-qualified networking experts who are awarded this top-level classification only by completing intense testing by Cisco. CCIEs can resolve even the most intractable problems associated with network design, configuration, repair, and maintenance.

BlackBerry Enterprise Server Technical Services
The BlackBerry BES Server gives businesses a centralized and secure source for integrating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to access Microsoft Exchange, Lotus, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for collaborative programs such a calendars, contact lists, tasks, IM, and custom business programs. Due to BlackBerry BES Server support for Exchange, mobile workers with BlackBerry smartphones can have effortless connectivity with Exchange email and to IM-enabled applications via Microsoft Office Communications Server and Lync Server 2010 support.

BlackBerry Enterprise Server Support

Progent's BlackBerry-certified consultants can assist you to plan, implement, and maintain BlackBerry Enterprise Server so you can optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the expense of supporting mobile workers.

Professional RIM BlackBerry Technical Support Offered Online from Progent
Progent's certified BlackBerry engineers are accessible online to deliver prompt assistance to companies in the Minneapolis area or throughout the state of Minnesota. Progent's seasoned remote consulting experts have helped businesses solve network issues and reduce support costs in each state in the country and built a substantial base of satisfied clients. (See Progent's client testimonials.)

Progent offers remote consulting support for a wide selection of technologies associated with BlackBerry software and devices including synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and strengthening mobile security. Major BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry consultant has support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and remove BlackBerry device users on Exchange Server and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and manage storage groups, configure permissions, install the MDS and Instant Messaging, implement access control lists, control Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, deploy, test, repair, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry include business and technology requirements assessment, system architecture, installation planning and implementation, performance optimization, design of a high-availability architecture, data backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to create a mobile wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to support a BlackBerry BES Server, help your organization to decide which management model and hardware products match your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about alternatives for software editions, processors and storage, network topology, and application set up.

To optimize network security, Progent's BlackBerry expert can assist your company to choose and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-qualified security specialists to perform network-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent for Support from a BlackBerry-Qualified Professional
To get in touch with Progent about professional support for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.
















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