Minneapolis/St Paul, MN Metro Area Contact Information:

City Street Address Contact Information
Minneapolis, MN 100 South Fifth Street
Suite 1900
Minneapolis, Minnesota, 55402
Sales Phone: 612-444-2140

Link: Minneapolis Network Support Services
Saint Paul, MN 445 Minnesota Street
Suite 1500
St. Paul, Minnesota, 55101
Sales Phone: 651-333-4229

Link: Saint Paul Network Support Services

Consulting Support Services for BlackBerry Environments
BlackBerry SupportBlackBerry mobile PDAs were at one time one of the most popular products for achieving anytime-anywhere connectivity to messaging, calendars, web applications, and other vital business information. Progent offers Minneapolis, Minnesota companies the services of BlackBerry-certified consultants who can help companies to manage existing BlackBerry environments or migrate smoothly to a modern mobile platform.

As the sophistication of small business networks has increased, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the norm for businesses of any size, effective integration and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To deal with areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small organizations frequently turn to outside consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-qualified consultants who can assist small businesses to design, administer, and repair BlackBerry environments economically and effectively, dispensing with the requirement for an internal BlackBerry technology expert and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, combined with Progent's proven remote service delivery model, gives small businesses an affordable alternative for incorporating RIM BlackBerry products seamlessly into their business information system.

Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, configure streamlined management utilities to help you monitor and support BlackBerry devices across your business, recommend security policies that are right for your company, develop custom mobile software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered rapidly and safely.

Consulting Support for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines administration and maintenance of BlackBerry smartphones, providing a centralized platform for controlling critical tasks like device deployment, upgrades, and retirement and offering a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Exchange Server, Novell GroupWise, or Domino email servers and BlackBerry users and allows wireless synchronization.

RIM BlackBerry Enterprise Server Integration Help

BlackBerry BES Server features a variety of data protection options beginning with advanced encryption of messages transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple DES. BES Server also permits great versatility in selecting degrees of protection to meet the special needs of your company's environment. Progent's BlackBerry certified consultants can help your company to select advanced security features and enable them remotely. Examples of these wirelessly selectable security settings are:

  • Disable a smartphone
  • Erase data from a lost device
  • Disable Bluetooth
  • Activate built-in protection against malicious attacks

BlackBerry Enterprise Server also provides versatility in selecting how to prevent users from loading or executing unsecure or prohibited applications. Progent can assist you to choose blocking techniques such as:

  • Specify precisely what applications are allowed on the device
  • Prevent third-party applications from using persistent memory on the BlackBerry smartphone
  • Determine which resources third-party programs can access on the smartphone
  • Limit the kinds of connections third-party software running on the BlackBerry smartphone can establish
  • Prevent all third-party software from being installed or run on the BlackBerry smartphone

Expert BlackBerry Consulting Support Services Available Online from Progent
Progent's authorized RIM BlackBerry engineers are accessible online to provide prompt technical help to businesses in the Minneapolis area or anywhere in the state of Minnesota. Progent's seasoned remote technical support experts have helped businesses resolve network problems and reduce support costs in every state in the country and established a large base of satisfied customers. (See Progent's customer testimonials.)

Progent offers remote assistance for a broad selection of issues related to RIM BlackBerry products including synchronization, integration with Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Important BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can assist you to carry out basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, modifying user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's certified experts can also help your company to resolve a wide range of problems associated with synchronization, device detection, email reconciliation, web browsing, wireless connectivity, IM, PC application installation, and Desktop Redirector.

As a top innovator in delivering nationwide remote support for small office IT networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile support expenses at a minimum and, by dealing with problems quickly, improves the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can show you how to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical tasks including resolving enterprise activation issues, adding and deleting BlackBerry device users, setting activation passwords, implementing wireless program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry-certified engineers can also help you to use administration tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and assist you to select and implement sensible security options.

Progent's certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange Server architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent version of Exchange Server.

Call or Email Progent for Support from a BlackBerry-Certified Consultant
To ask Progent about consulting help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.

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