Enterprise-class Online Consulting Services for BlackBerry Technology
RIM BlackBerry Online Integration HelpSafe and uninterrupted connectivity from smartphones to email platforms like Exchange Server, Lotus, or Novell GroupWise has become mandatory for businesses of any size who want to maximize competitiveness. RIM's BlackBerry devices and the BlackBerry Enterprise Server (BES) are among the premiere solutions for building and administering wireless communications. But, supporting efficient BlackBerry environments is increasingly challenging due to the advanced mechanisms that exist to fulfill the demand for world-class security and fault tolerance. Progent's BlackBerry certified engineers are experienced at delivering remote consulting expertise for BlackBerry environments, reducing support expenses and resolving problems faster than is possible with conventional on-site consulting.

Progent maintains a large team of online engineers certified to maintain networks that incorporate products from all major vendors. (See industry certifications of Progent's engineers.) Progent's Cisco CCIE network engineers can help your company to manage challenging issues with your network environment. Progent's Apple certified support staff can help your business to integrate Macs with your wireless communications environment and can provide help with Apple iPhone and iPad integration. Progent's Linux consultants can provide expertise for supporting application servers powered by all leading implementations of Linux such as RedHat Linux, SUSE, Debian-GNU, CentOS, Ubuntu, Mandriva, PCLOS, fedora Linux, and Gentoo Linux. This range of support skills allows Progent to offer a one-stop source for all consulting assistance needed in multi-platform environments and avoids the blame game that small organization commonly confront when looking for computer support.

Progent's network security consultants have earned prestigious security certifications such as GIAC (Global Information Assurance Certification) and Information System Security Architecture Professional (ISSAP). Progent's world-class security experts can help you make smart choices in selecting from the many options available with configuring BES Server and can also create and validate a corporate-wide security strategy that makes sense for your business. Progent's security consulting services for small businesses include two economical security penetration scanning service bundles that enable small companies to get an impartial security evaluation from a Progent security consultant to determine possible risks in the security profile you present on both sides of your firewall.

BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry Enterprise Server (BES) offers businesses a centralized and safe mechanism for integrating BlackBerry wireless devices into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server enables wireless BlackBerry clients to access Exchange, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for collaborative programs like schedules, address books, to-do lists, instant messaging, and custom business programs. Thanks to BlackBerry BES Server integration with Microsoft Exchange, mobile workers with BlackBerry smartphones can have push-based connectivity with Exchange email as well as to IM-enabled software via Microsoft Live Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-qualified consultants can assist you to plan, implement, and maintain BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and lower the cost of maintaining a mobile workforce.

Expert RIM BlackBerry Consulting Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are accessible online to deliver prompt assistance to companies in the Minneapolis area or anywhere in the state of Minnesota. Progent's seasoned remote consulting experts have helped businesses solve network problems and reduce IT service costs in every state in the U.S. and built a substantial base of satisfied clients. (See Progent's client testimonials.)

Progent offers online consulting support for a broad selection of technologies related to RIM BlackBerry products such as wireless synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Important BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can help you to carry out common technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, modifying user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's certified service professionals can also help your company to resolve a broad range of problems associated with synchronization, handset detection, email consistency, web access, mobile connectivity, IM, PC application configuration, and Desktop Redirector.

As a top innovator in delivering nationwide online technical assistance for small company IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry technical support costs low and, by dealing with problems quickly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry consultant offers support skills in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and delete BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and support storage groups, configure permissions, set up the MDS and Instant Messaging, deploy access control lists, control Exchange data flow, generate, update, and apply wireless LAN and VPN configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of settings such as Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology needs analysis, solution design, roll-out planning and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to create a mobile wireless environment that fits within your information technology budget and supports your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry BES Server, assist your organization to determine which administration approach and physical components meet your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices concerning options for software versions, server hardware and storage, network topology, and application configuration.

To maximize system security, Progent's BlackBerry-certified consultant can assist your company to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-qualified security specialists to run company-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry environment.

Contact Progent to Get Assistance from a BlackBerry-Qualified Consultant
In order to get in touch with Progent about engineering assistance for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.

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