Minneapolis/St Paul, MN Metro Area Contact Information:

City Street Address Contact Information
Minneapolis, MN 100 South Fifth Street
Suite 1900
Minneapolis, Minnesota, 55402
Sales Phone: 612-444-2140

Link: Minneapolis Network Support Services
Saint Paul, MN 445 Minnesota Street
Suite 1500
St. Paul, Minnesota, 55101
Sales Phone: 651-333-4229

Link: Saint Paul Network Support Services

For fast online help with computer security issues, companies in Minneapolis, MN, can find expert troubleshooting by contacting Progent's certified security professionals. Progent's online service consultants are ready to offer efficient and affordable help with security problems that threaten the viability of your network. Progent's accredited security consultants are certified to provide help for systems based on Microsoft Windows, Linux, Apple macOS and OS X, Solaris, and major versions of UNIX. Progent's wide array of services addresses firewall expertise, email security, protected network architecture, and business continuity preparedness. Progent's support staff has been awarded the industry's top security accreditations including Certified Information Systems Auditor (CISA) and CISSP.

Progent offers remote security assistance on a per-minute model without minimum times and without additional fees for sign-up or off-hour service. By billing per minute and by delivering top-level support, Progent's pricing structure keeps costs under control and avoids scenarios where quick fixes turn into big bills.

Our System Has Been Hacked: What Should We Do?
If you are now experiencing a security emergency, go to Progent's Emergency Online Technical Support to see how to get fast aid.

For companies who have prepared beforehand for being hacked, the formal incident handling model outlined by GIAC (Global Information Assurance Certification) is Progent's preferred method of reacting to a serious security attack.

Overview of Progent's Security Support Services
Coordinating data protection and staying ready for restoring vital information and functions after a security breach demands a continual effort that entails a variety of technologies and processes. Progent's certified security experts can support your organization at all levels in your efforts to protect your information network, ranging from security evaluation to designing a comprehensive security plan. Key technologies supported by Progent's security consultants include Security Planning and Prevention, Information Restoration and Security Failure Analysis, and Outsourced Protection from Email-Based Attacks.

Planning and Building Secure Environments
Any business ought to develop a thoroughly considered security strategy that incorporates both proactive and reactive activity. The proactive plan is a set of steps that helps to reduce security gaps. The post-attack plan defines activities to help security personnel to evaluate the losses resulting from a breach, remediate the damage, document the experience, and restore business activity as quickly as feasible. Progent can advise you how to build security into your company processes. Progent can install scanning software, define and implement a safe network infrastructure, and recommend processes and policies to maximize the protection of your information system. Progent's security professionals are available to help you to configure a firewall, design protected online and mobile connectivity to e-mail and data, and configure an effective VPN.

If your company is looking for an economical option for outsourcing your network security management, Progent's Round-the-clock Network Support Options feature continual online system monitoring and quick response to emergencies.

Hybrid Cloud Solutions
Progent can help your company you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that include local and cloud infrastructure and that comply with regulatory data security standards. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration and Progent's Amazon Web Services (AWS) enterprise hybrid cloud solutions.)

Data Restoration and Security Forensics
Progent has skill in restoring systems and devices that have been compromised, are quarantined, or have stopped working following a security breach. Progent can show you how to evaluate the damage resulting from the assault, restore normal business operations, and retrieve data lost owing to the attack. Progent's security specialists can also manage a comprehensive forensic analysis by examining activity logs and using a variety of advanced assessment techniques. Progent's experience with security problems reduces your business disruption and permits Progent to recommend effective measures to avoid or contain future assaults.

Progent's Low-Cost Managed Services for Information Assurance
Progent's affordable ProSight series of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior analysis technology to guard endpoints and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to automate the entire malware attack lifecycle including protection, identification, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer protection for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge technologies packaged within a single agent managed from a unified control. Progent's security and virtualization experts can assist your business to design and configure a ProSight ESP environment that meets your organization's specific needs and that helps you prove compliance with government and industry data protection standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent attention. Progent's consultants can also help you to install and test a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

ProSight Data Protection Services: Managed Backup
ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup processes and allows rapid recovery of critical data, applications and virtual machines that have become unavailable or damaged as a result of component failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can deliver world-class expertise to configure ProSight DPS to be compliant with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical information. Find out more about ProSight DPS Managed Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security companies to deliver web-based management and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The cloud filter acts as a preliminary barricade and keeps most threats from making it to your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further layer of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be ported immediately to a different hosting solution without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard information related to your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can save up to 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you’re making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Learn more details about ProSight IT Asset Management service.

Special Security Expertise Available from Progent
Progent's certified security consultants can provide world-class support in vital facets of IT protection such as:

Vulnerability Evaluation and Security Compliance Testing
Progent offers expertise with security auditing tools like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a set of comprehensive system scans to identify possible security problems. Progent has broad experience with these and similar utilities and can help you to analyze assessment results and respond appropriately. Progent's security engineers also offer web application validation and can conduct thorough assessments of enterprise-wide security to assess your organization's compliance with key worldwide security standards such as HIPAA, NIST, and ISO. In addition, Progent can evaluate the strength of your wireless protection including in-place wireless equipment as well as portable handsets. Find out the details concerning Progent's Security Vulnerability Audits and Compliance Assessment.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide in-depth technical support for Cisco's complete range of protection and Virtual Private Network technologies such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed APs, and Catalyst switches. Get additional information about Cisco Security, Virtual Private Network and Aironet Wireless Help.

Other Firewall and Virtual Private Network Solutions
As well as being expert in a wide array of security solutions from Microsoft and Cisco, Progent can provide organizations of any size advanced support for security products from other major firewall and Virtual Private Network vendors. Progent's engineers can provide:

Stealth Penetration Checking Consulting
Stealth penetration checking is a valuable technique for allowing organizations to determine how exposed their information systems are to serious attacks by revealing how effectively network protection policies and technologies hold up against planned but unannounced penetration efforts launched by veteran security specialists using the latest hacking methods. Learn additional information about Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Consulting Services
Certified Information Security Manager Engineers for Minneapolis, MinnesotaCertified Information Security Manager defines the core skills and worldwide benchmarks of performance that IT security managers are expected to achieve. CISM offers business management the assurance that those who have been awarded their accreditation have the background and skill to provide effective security management and engineering services. Progent can provide a CISM expert to assist your organization in key security disciplines such as data security governance, risk management, data security process control, and incident handling support.

Find out more information about Progent's CISM Security Support Services.

Certified Information Systems Security Professionals (CISSP) Security Support Services
CISSP Qualified Network Security Professionals for Minneapolis, MinnesotaProgent's CISSP consultants are security engineers who have earned CISSP accreditation as a result of verified professional work, rigorous study, and exhaustive testing. CISSP qualification recognizes mastery of a worldwide standard for information security. ANSI has given the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Fields of knowledge included within CISSP include security administration practices, security design and models, access control systems, applications development security, operations security, hardware security, cryptography, communications, network security, and disaster recovery planning.

Learn more details about Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

ISSAP-Certified Consultants for Secure System Infrastructure
ISSAP Information Systems Security Architecture Professionals (ISSAP) for Minneapolis, MinnesotaProgent's ISSAP certified security consultants are experts who have been awarded ISSAP accreditation after thorough testing and significant hands-on work with information security architecture. ISSAP consultants possess in-depth understanding of access control systems and techniques, phone system and network security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security experts can assist your business with all phases of secure network architecture.

Find out more information about Progent's ISSAP Certified Protected Network Infrastructure Consulting Support.

CISA Professional Services
Certified Information Systems Auditor Experts for Minneapolis, MinnesotaThe CISA credential is a prestigious achievement that represents mastery in network security auditing. Certified by ANSI, the CISA credential requires that candidates undergo an extensive examination administered by the ISACA international professional association. Progent offers the expertise of a CISA-certified security audit consultant able to assist businesses in the fields of information systems audit services, IT enforcement, systems and architecture lifecycle, IT support, safeguarding data resources, and business continuity preparedness.

Learn more information concerning Progent's Certified Information Systems Auditor Professional Services.

CRISC-certified IT Risk Management Specialists
CRISC Risk Experts for Minneapolis, MinnesotaThe CRISC certification program was established by ISACA to validate an IT professional's skills to design, deploy, and support information system controls to reduce risk. Progent can provide the expertise of a CRISC-certified engineer to help you to create and carry out a business continuity plan based on industry best practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and IT budget. Progent's network risk mitigation expertise is complementary to the support available from Progent's CISA-qualified consultants for impartially auditing your IS control design and also with the expertise of Progent's CISM consultants for designing security policies.

Get more details about Progent's CRISC-certified IT Risk Management Consulting.

GIAC Consulting Services
Security Engineers with GIAC (Global Information Assurance Certification) for Minneapolis, MinnesotaGIAC was founded in 1999 to validate the skill of information technology security engineers. GIAC's goal is to ensure that an accredited professional possesses the skills appropriate to provide services in key categories of network, data, and application software security. GIAC certifications are acknowledged by companies and institutions around the world including and the U.S. NSA. Progent can provide the support of certified security engineers for all of the security services covered under GIAC accreditation programs including assessing perimeters, incident response, intrusion detection, web application security, and SIEM solutions.

Find out more information about Progent's GIAC Information Assurance Support.

Get in Touch with Progent for Network Security Support
If your business is situated in Minneapolis or elsewhere in Minnesota and you're looking for security help, call Progent at 800-993-9400 or visit Contact Progent.














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