Low-cost Computer Support from Microsoft Certified Professionals for Companies in Miramar, FL
By offering world-class support whenever you require it, providing in-depth expertise for key applications, offering innovative services like virtual data center hosting, invoicing solely for services you receive, and requiring no setup fees or retainers for standard services, Progent allows your company to maximize the competitive value of your information system and cut service costs. Progent understands that network protection, reliability, and efficiency are just as important to small businesses as to large enterprises but that small organizations lack the economy of scale to invest aggressively in computer networks and internal support groups. Progent's fundamental value proposition is that no network consulting firm can equal Progent's ability to deliver the network support expertise your business needs when you require it and at a cost you can justify.

For medium-size and enterprise businesses, Progent offers co-sourcing support to add to the subject matter expertise of your in-house IT service personnel. Co-sourcing can reduce expenses and help meet schedules for big IT initiatives like software design and development, disaster recover/business continuity preparedness, security evaluations, merging datacenters, or software migrations.

Progent can also provide the services of certified consultants to assist your company to plan and implement your cloud computing strategy.

Key Products and Technologies Supported by Progent for Business Networks in Miramar, Florida
Progent's team of certified engineers provides help for virtually all facets of information systems used by companies of any size. Technologies served by Progent in and around Miramar include:

Service Delivery Options Available for Miramar, Florida Companies
Progent offers a variety of options for providing small and midsize businesses and local governments with cost-effective IT services for troubleshooting, consulting, hosting, and IT management. Progent's model for delivering network support is built on the Help Desk Call Center structure familiar to big IT organizations. Progent's Help Desk Call Center Service Model promotes rapid support, comprehensive service records, consistent follow-up, and tight cost monitoring for an array of IT service delivery alternatives that include remote troubleshooting, in-person help, top-level consulting, as well as server hosting.

  • Online Support
    Progentís Technical Response Center (TRC) provides emergency and routine online service for Microsoft Windows, Linux, Apple Mac, and Cisco-powered environments in the U.S. and globally. Progent's seasoned support experts can help clients to analyze and repair hardware and software issues without the expense or delay of travel for onsite service visits. The background of Progent's network consultants allows them to resolve most IT problems quickly. For the toughest issues, Progent's breadth of expertise makes it possible to escalate trouble tickets to world-class specialists. Progent offers a streamlined, web-based registration process for first-time clients to accommodate emergency situations and Progent charges by the minute with no startup charges or minimums, so you pay only for the help you get. Experts available online include Cisco-qualified CCIE network engineers, Microsoft-qualified MCSE consultants, and CISA-certified security professionals. Find out additional details concerning Progent's online computer troubleshooting expertise.

  • On-site Service
    Progent provides onsite technical assistance for signed-up clients in larger cities in the U.S. Progent's onsite service technicians can work in tandem with Progent's remote service experts to deliver small and midsize businesses the best of both worlds: onsite support professionals when you require them as well as the remote help of Progent's worldwide team of network engineers, security specialists, and business application developers. The wait time for on-site service calls is usually under 24 hours. There is no start-up or retainer charge for registering as a Progent customer for onsite service. Learn more about how to register for Progent's in-person network support services.

  • Phone Support
    Progent's Help Desk Services are intended for all businesses who require prompt and reliable support from an online Help Desk Call Center with effective telephone assistance, online troubleshooting tools, and enough technical depth for full escalation. Because smaller companies typically are constrained by limited IT funds and can provide little executive attention for dealing with IT support tasks, Progent's Help Desk Call Center Services could be the most cost-effective way to make sure that small business information systems stay up and running. Read more details concerning Progent's Helpdesk services.

  • Consulting Services
    Progent provides small businesses budget-friendly access to enterprise-class consultants who can provide assistance with vital products and technologies including Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server support, Cisco network design, network security engineering, non-stop it system engineering, server virtualization strategies, plus configuration, programming and training for business applications such as accounting, ERP and MRP, business analytics, CRM, and office productivity suites. Progent can provide assistance with short-term projects including office relocations and massive software migrations, extended projects such as business analytics software development and support, relational database software programming and DBA support, and web development, continuing services including System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting services for IT infrastructure health monitoring and network administration, or urgent response such as disaster recovery and malware removal.

  • Application Server Hosting
    Progent offers hosting for key business applications like Microsoft Exchange Server and SQL Server in order to provide small companies with higher degrees of reliability, protection, and performance than is feasible using the type of on-site data center that is realistically affordable for the majority of small organizations. Because Progent uses the same data centers that host the equipment of many of the planet's biggest IT organizations, Progent can eliminate the cost of building and maintaining the infrastructure needed for enterprise-class cooling, power failover, and redundant Internet access. For hosted applications, Progent can also make sure that upgrades and revisions stay updated, protection and efficiency is continually tracked, and systems are regularly archived and ready for full and prompt recovery. Find out more concerning Progent's hosting services for Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers comprehensive hosting for all of a small organization's servers in a setting that not only delivers the highest degree of fault-tolerance and extensibility but that is in addition convenient for clients to transfer to a different service firm or to bring in-house when your situation warrants it. Progent's Private Cloud hosting service is structured around tested virtual server techniques that permit businesses with multi-vendor networks to save significantly on the costs of capital equipment, system support, and IT administration while achieving world-class dependability and an unparalleled level of vendor options. Unlike ordinary Software as a Service hosting models, Progent's Private Cloud Hosting covers all server-centric software in a single centrally managed solution, can support the multi- OS and loosely standardized networks common with small businesses, and retains ownership of the software licenses in the customer's hands so that moving to a different virtualized system is quick, reliable, and inexpensive. This eliminates ending up a captive to a single hosting provider while still offering all the economies associated with SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting Services
    Progent can provide advanced remote consulting to help businesses of any size connect their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services. Progent can help your it team to design and manage cost-effective environments that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid topologies that combine on-premises IT assets as well as public clouds. To assist you to incorporate public clouds with physical datacenters, Progent offers a variety of public cloud migration services such as Office 365 integration solutions with on-premises Exchange, Azure design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background delivering advanced consulting services remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Progent's Low-Cost Managed Services for Remote IT Management
Progent's value-priced ProSight portfolio of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis technology to guard endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely escape legacy signature-matching anti-virus products. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to address the complete threat lifecycle including protection, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to security assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge tools incorporated within one agent accessible from a single console. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP deployment that meets your company's specific needs and that helps you demonstrate compliance with government and industry data protection regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate attention. Progent's consultants can also assist your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates your backup activities and enables fast recovery of vital data, applications and virtual machines that have become unavailable or damaged due to hardware failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's cloud backup consultants can deliver advanced support to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FINRA, and PCI and, whenever necessary, can help you to recover your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, enhance and troubleshoot their networking appliances like routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Using state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology maps are always current, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating complex management processes, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, locating appliances that require critical updates, or resolving performance problems. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that incorporates the technology of leading data security companies to deliver web-based control and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter serves as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your network operating at peak levels by tracking the health of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT management staff and your Progent consultant so that all looming issues can be addressed before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hosting environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size businesses to get an objective assessment of the health of their information system. Based on some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified team of information technology experts, ProSight Network Audits show you how well the configuration of your essential network devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a more manageable Active Directory (AD) environment. Both versions also include a year of cutting-edge remote network monitoring and management. Benefits can include easier network management, better compliance with data security requirements, higher utilization of IT resources, faster problem resolution, more dependable backup and restore, and less downtime. Learn more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent information assurance consultant. The interview is designed to help evaluate your company's preparedness either to stop or recover rapidly from a ransomware incident. Progent will work with you directly to gather information about your existing AV defense and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient security and backup/recovery environment that meets your company's requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Smart Alternative for Miramar, Florida Businesses
Progent's staff size, breadth of technical expertise, and experience with enterprise IT consulting enable small businesses to avoid the problems associated with over reliance on small support firms or independent engineers.

Working with Progent enables your company to:

  • Prevent Excessive Reliance on Freelance Support Consultants
    For IT support, small businesses sometimes rely excessively on freelance engineers. Although freelance service engineers carry lower expenses than larger support organizations and can afford to charge apparently lower fees, they are occasionally unable to respond quickly to critical network problems. If a freelance consultant is occupied with another customer, sick, on vacation, or in training, the lack of replacement personnel may force your business to wait for help during a crisis. The more your company grows, network downtime or problems with critical programs get more expensive. The money you thought you were conserving on an independent consultant can evaporate fast because of lost output. In addition, when freelance consultants encounter unfamiliar problems, the lack of a big consulting team to rely on for advice forces them to train in place while your company ends up with the costs for their ongoing training.

  • Have Access to Certified Professionals in Complex IT Solutions
    The majority of small support organizations or freelance consultants focused on small business IT consulting are capable of providing routine fixes but don't have the experience to deal cost-effectively with complex IT environments with mixed platforms, numerous sites, Voice over IP implementations, remote clients, integrated accounting and operational software, eCommerce, and specialized line-of-business applications. Progent's experience with global enterprises and Progent's extensive team of experts can be valuable to your business because big-company networks are by nature complex, support problems demand thorough understanding of in many technical disciplines, and reaching an acceptable level of stability, availability, and protection requires enterprise-tested best practices.

  • Create a Solid Foundation for Growth
    Small companies typically start with an IT system cobbled together on a tight budget. Without a solid architecture, a sequence of ad hoc repairs often get piled onto of a marginal structure. As a company grows, stability and scalability problems can undermine the success of the business. Such environments need proper assessment, intelligent business planning, and in-depth expertise to migrate to a network environment that will act as the reliable foundation to meet critical business requirements and ease future growth.

  • Partner with Solution Providers, Not Resellers
    Smaller companies need guidance and insight to navigate through an ever more complicated array of IT alternatives offered for accelerating business growth and improving productivity. They do not need a network consultant or support firm that tries to promote products. Progent avoids conflicts of interest by not selling any products. Progent provides services and expertise exclusively. This allows Progent to align technical support services with the real needs of customers. Combining IT consulting and product reselling can lead to a conflict where the proposed solution is built around a predetermined technology instead of being based on the actual requirements of a customer.

Contact Progent
If your Miramar, Florida business wants to get in touch with Progent to find out about network outsourcing, consulting, or tech support, phone 800-993-9400 or refer to Contact Progent.

Fast Online Network Assistance
For fast remote support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).
















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