Miramar, FL Remote Help from World-class Computer Network Troubleshooting Consultants
Progent's computer network help services can deliver your Miramar, FL business low cost and reliable support from world-class IT experts. By providing IT support help when you need it, offering advanced knowledge for vital applications, delivering unique support such as automated network monitoring, and billing only for services you use, Progent gives your Miramar, Florida company an affordable option for maximizing the profitability of small-scale office information systems. Whether you run an onsite datacenter, rely on cloud-based resources, or manage a hybrid cloud-and-local network, Progent is the smart way for businesses to build and maintain a reliable and safe IT network and to benefit from quick access to the seasoned help typically available only to businesses who can set up a large in-house information technology staff.

For medium-size and enterprise companies, Progent can provide co-sourcing and project management support to reinforce the technical skills of your in-house IT service staff. Co-sourcing can save money and minimize technical risks for major IT initiatives such as software development, business continuity planning, network security evaluations, office consolidations, or technology migrations and upgrades.

Progent can also provide the services of certified experts to help your company to design and execute a sensible cloud strategy.

Main IT Areas Serviced by Progent for Business Networks in Miramar, Florida
Progent's nationwide team of world-class consultants offers support for all facets of network systems found in businesses of any size. Technologies supported by Progent in and around Miramar include:

Service Delivery Options Available for Miramar, Florida Businesses
Progent has a variety of alternatives for providing small businesses and local governments with cost-effective computer services for troubleshooting, system architecture, hosting services, and IT management. Progent's paradigm for providing network support services is based on the Help Desk structure familiar to big IT support organizations. Progent's Help Desk Support Model promotes fast support, thorough service records, consistent follow-through, and tight expense monitoring across a range of network service delivery modes that include online repairs, onsite help, top-level consulting, plus server hosting.

  • Remote Support
    Progentís Technical Response Center provides emergency and routine remote service for Windows, Linux, Apple OS X, and Cisco-powered systems in the U.S. and worldwide. Progent's seasoned support professionals can assist clients to troubleshoot and fix network issues without the expense or time loss of on-premises support calls. The experience of Progent's IT engineers allows them to handle most network issues quickly. For complex problems, Progent's depth of expertise allows the support team to escalate trouble tickets to world-class specialists. Progent provides a streamlined, web-based signup process for first-time customers to accommodate urgent network problems and Progent charges per minute with no startup fees or minimums, so you are invoiced only for the assistance you get. Specialists available remotely include Cisco-qualified CCIEs, Microsoft-certified MCSE consultants, and CISA-certified security professionals. Find out additional details about Progent's online computer troubleshooting expertise.

  • Onsite Service
    Progent provides on-site technical assistance for registered clients in larger cities in the U.S. Progent's onsite support technicians can operate in tandem with Progent's remote service engineers to give small and midsize businesses the optimal solution: onsite service professionals when you require them as well as the on-line help of Progent's seasoned team of network consultants, security specialists, and business software programmers. The response time for in-person service calls is usually under 24 hours. Progent requires no sign-up or retainer charge for becoming a Progent client for on-premises service. Learn more about why to sign up for Progent's onsite network support services.

  • Help Desk Call Center
    Progent's Help Desk Call Center Services are designed for small and midsize businesses and local governments who require fast and dependable support from a professional Helpdesk with effective telephone assistance, remote troubleshooting tools, and enough technical depth for full problem escalation. Since smaller companies usually have limited information technology budgets and can spare little executive attention for dealing with network support tasks, Progent's Help Desk Call Center Outsourcing Services can be the most efficient option to make sure that business computer networks are always up and running. Read more concerning Progent's Help Desk Call Center services.

  • IT Consulting Services
    Progent offers small and midsize companies affordable availability of world-class consultants who can provide help with vital technologies such as Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network infrastructure, company-wide network protection consulting, high availability it system consulting, virtualization solutions, plus configuration, programming and support for small business programs such as accounting, operations, management reporting, sales automation, and office productivity packages. Progent can provide assistance with one-shot projects including site moves and massive system upgrades, longer term projects such as business analytics application programming and support, relational database software programming and administration support, and web design, on-going services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for IT infrastructure health monitoring and network administration, or urgent response like disaster recovery and malware removal.

  • Application Hosting
    Progent can host mission-critical business applications such as Exchange Server and Microsoft SQL to provide small and midsize businesses with higher degrees of availability, security, and performance than is feasible using the type of on-site data center that is realistically affordable for most small and midsize companies. Since Progent uses the same data centers that support the gear of some of the planet's largest IT companies, Progent can save you the expense of creating and maintaining the systems needed for world-class cooling, power failover, and uninterruptible Internet access. For managed application servers, Progent can also ensure that patches and service packs stay current, security and performance is constantly tracked, and systems and data files are consistently backed up and available for full and rapid recovery. Find out more concerning Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides comprehensive hosting services for the entirety of a small company's servers in an environment that not only provides the highest degree of availability and expandability but that is in addition easy for customers to migrate to a different service firm or to move in-house when your circumstance warrants it. Progent's Private Cloud hosting service is founded on mature virtualization techniques that allow businesses with multi-vendor environments to benefit significantly on the expense of hardware, system support, and IT management while getting enterprise-class availability and an unparalleled degree of vendor options. In contrast to conventional Software as a Service hosting models, Progent's Private Cloud Hosting encompasses all server-centric software in one centrally managed service, can handle the mixed- OS and non- standardized environments common with smaller companies, and keeps control of the software in the client's possession so that migrating to a new virtualized host is quick, safe, and affordable. This eliminates ending up a prisoner of a specific hosting service while still providing all the economies associated with SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting Services
    Progent offers expert online support to help businesses of all sizes connect their networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-only solutions or in hybrid network models that combine on-premises IT assets along with public clouds. To help you to integrate cloud services with networks, Progent offers a variety of public cloud integration support services that include Office 365 integration solutions with on-premises Exchange, Microsoft Azure planning and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience providing advanced consulting services online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and affordably.
Progent's Low-Cost Managed Services for Outsourcing IT Monitoring and Management
Progent's value-priced ProSight series of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of leading data security companies to provide web-based control and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a deeper level of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss protection.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior-based analysis tools to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily escape legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to address the complete threat progression including filtering, identification, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup activities and enables fast recovery of critical files, apps and virtual machines that have become lost or damaged as a result of component failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can deliver advanced expertise to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FIRPA, and PCI and, whenever needed, can assist you to recover your critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, optimize and troubleshoot their networking hardware like routers, firewalls, and access points plus servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that network diagrams are kept updated, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when problems are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, finding devices that need critical updates, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by checking the state of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management staff and your assigned Progent consultant so all potential problems can be resolved before they can impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported immediately to an alternate hosting environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard data related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates or domains. By updating and managing your IT documentation, you can eliminate up to 50% of time thrown away looking for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to get an objective assessment of the overall health of their IT system. Based on some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the deployment of your core infrastructure assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a cleaner Active Directory (AD) environment. Both also come with one year of cutting-edge remote network monitoring and management. Benefits can include lower-cost network management, better compliance with data security standards, higher utilization of network assets, quicker troubleshooting, more reliable backup and restore, and higher availability. See more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent information assurance expert. The interview is designed to help assess your company's ability to stop or recover rapidly after a ransomware incident. Progent will work with you directly to collect information about your existing antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build a cost-effective AV and backup/recovery environment that aligns with your company's needs. For more information, visit Progent's ProSight Ransomware Preparedness Report.

Why Progent Offers the Smart Alternative for Miramar, Florida Small Businesses
Progent's staff size, breadth of technical expertise, and familiarity with enterprise network consulting allow small companies to avoid the pitfalls related to excessive dependence on small support organizations or freelance consultants.

Working with Progent's Experts enables your business to:

  • Prevent Over Dependence on Individual Support Consultants
    For network services, smaller companies sometimes rely excessively on freelance consultants. Though individual support providers carry lower expenses than more substantial support firms and can typically bill nominally smaller fees, freelancers are sometimes spread too thin to react rapidly to urgent network problems. If an independent consultant is occupied with different client, sick, on vacation, or in training, the lack of replacement staff may require your business to wait for help during a crisis. The more your small business expands, network unavailability or difficulties with line-of-business programs get more costly. The dollars you believed you were saving on a freelancer can be eaten up fast due to lower productivity. In addition, when freelance consultants confront new technologies, the lack of a big consulting team to count on for advice forces them to train with the meter running while your company ends up with the bill for their ongoing training.

  • Have Access to Experts in Sophisticated Network Issues
    Many smaller support firms or independent engineers who concentrate on small business network support are capable of delivering routine fixes but don't have the seasoning to deal efficiently with complicated network configurations that have mixed operating systems, many locations, Voice over IP systems, mobile clients, interconnected accounting and analytical applications, data-driven web sites, and custom line-of-business software. Progent's background with worldwide enterprises and Progent's large team of experts can be valuable to your company because big-company environments are inherently complex, support issues demand in-depth understanding of in many technical disciplines, and achieving a high degree of stability, availability, and protection calls for industry-proven processes.

  • Create a Solid Foundation for Seamless Growth
    Small businesses often begin with an IT system implemented on a shoestring budget. Lacking a solid architecture, a sequence of ad hoc fixes commonly get piled onto of a tenuous structure. As a company evolves, stability and expandability issues can hinder the productivity of the business. Such networks need thorough evaluation, intelligent business planning, and in-depth experience to upgrade to a network infrastructure that will act as the reliable basis to handle critical business needs and ease future growth.

  • Work with Solution Finders, Not Resellers
    Smaller companies need guidance and education to navigate through an ever more complicated array of technology options available for accelerating growth and enhancing productivity. They do not need an IT consultant or service firm that tries to promote a product. Progent avoids conflicted motives by not selling any products. Progent sells services only. This allows Progent to align technical support services with the genuine interests of customers. Mixing IT support and product selling can lead to a conflict where the recommended solution is built around a preselected vendor rather than being based on the true requirements of a customer.

How to Contact Progent
If your Miramar, Florida business wants to contact Progent for IT outsourcing, consulting, or technical support services, phone 800-993-9400 or visit Contact Progent.

Immediate Remote Network Support
For immediate remote support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).
















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