Miramar, FL Online Help from World-class Computer Network Service Experts
Progent's network technical support services can provide your Miramar, FL business cost-effective and reliable access to enterprise-class computer engineers. By delivering IT support help when you need it, offering specialized knowledge for vital technologies, delivering unique services such as automated network monitoring, and charging only for support you use, Progent gives your Miramar, Florida company an economical solution for maximizing the productivity and profitability of small office information systems. If you run an onsite system, rely on cloud infrastructure, or have a hybrid cloud/on-premises network, Progent is the intelligent way for businesses to build and support a reliable and secure information system and to have quick availability of the seasoned help ordinarily available only to businesses who are able to maintain a large internal information technology staff.

For larger companies, Progent can provide co-sourcing and project management services to supplement the subject matter expertise of your in-house network service staff. Co-sourcing can cut costs and minimize technical risks for big IT initiatives like software development, disaster recovery preparedness, security audits, office consolidations, or technology migrations.

Progent can also offer access to certified experts to help your company to design and implement a sensible cloud computing strategy.

Popular Practice Areas Supported by Progent's Consultants for Companies in Miramar, Florida
Progent's nationwide group of certified experts offers assistance for all facets of network systems deployed by organizations of all sizes. Technologies supported by Progent in Miramar include:

Support Delivery Alternatives for Miramar, Florida Businesses
Progent offers a selection of options for providing small businesses and local governments with affordable computer services for troubleshooting, consulting, hosting services, and IT management outsourcing. Progent's paradigm for delivering network support services is based on the Call Center structure familiar to big IT organizations. Progent's Help Desk Call Center Service Mechanism ensures fast support, thorough activity documentation, reliable follow-up, and strict cost control across an array of IT service delivery alternatives that include online troubleshooting, on-premises support, high-end consulting, as well as server and application hosting.

  • Remote Support
    Progentís Technical Response Center provides urgent and routine remote assistance for Microsoft Windows, Linux, Apple, and Cisco-powered systems in the United States and worldwide. Progent's certified support experts can assist clients to analyze and fix hardware and software problems without the cost or time loss of in-person service visits. The experience of Progent's IT consultants allows them to resolve the majority of IT issues rapidly. For the most challenging issues, Progent's depth of expertise allows the support team to escalate trouble tickets to advanced specialists. Progent provides a streamlined, web-accessible signup procedure for first-time customers to accommodate urgent situations and Progent charges per minute with no startup charges or minimums, so you pay only for the help you receive. Experts available online include Cisco-certified CCIE network engineers, Microsoft-qualified MCSE consultants, and CISM-certified security professionals. Find out additional details concerning Progent's online computer support services.

  • On-site Support
    Progent offers on-site computer support for signed-up clients in major metropolitan areas in the U.S. Progent's on-site support technicians can work in conjunction with Progent's online service engineers to give small and midsize companies the best of both worlds: hands-on service technicians when you need them as well as the on-line expertise of Progent's worldwide staff of network consultants, security professionals, and business application programmers. The wait time for on-site support calls is typically under 24 hours. There is no start-up or retainer charge for becoming a Progent customer for onsite support. Find out more details concerning why to register for Progent's in-person computer support services.

  • Help Desk Call Center
    Progent's Helpdesk Services are intended for small and midsize businesses and local governments who require fast and reliable support from a professional Contact Center with efficient phone support, remote repair tools, and enough technical strength for full escalation. Since small and midsize businesses typically have limited information technology budgets and can spare little management bandwidth for dealing with IT support tasks, Progent's Help Desk Call Center Outsourcing Services can be the most cost-effective way to ensure that small business computer networks are always up and running. Read more details about Progent's Helpdesk services.

  • IT Consulting Expertise
    Progent offers small businesses budget-friendly access to world-class consultants who can provide help with critical products and technologies such as Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server support, Cisco network infrastructure, company-wide network protection consulting, fault tolerant it system consulting, virtual server solutions, plus integration, programming and training for small business software such as accounting, ERP and MRP, business analytics, CRM, and productivity software. Progent can help with one-shot projects such as office relocations and major software upgrades, extended projects such as management information application programming and customization, relational database application programming and administration support, and web development, on-going services including Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for network monitoring and network administration, or urgent services such as disaster recovery and virus removal.

  • Application Server Hosting
    Progent offers hosting for critical applications such as Microsoft Exchange Server and MS SQL to provide small and midsize companies with higher levels of dependability, security, and performance than is possible with the class of on-site data center that is practical for the majority of small and midsize companies. Since Progent utilizes the same data centers that host the gear of some of the planet's largest IT companies, Progent can save you the investment in creating and managing the systems needed for world-class cooling, electrical backup, and redundant Internet access. For managed applications, Progent can also make sure that upgrades and revisions stay current, protection and efficiency is continually monitored, and systems and data files are regularly archived and available for full and rapid recovery. Find out more about Progent's hosting services for Exchange and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides full hosting services for all of a small company's production servers in an environment that not only delivers the highest degree of fault-tolerance and extensibility but that is also simple for clients to transfer to another support firm or to move in-house if your business situation warrants it. Progent's Private Cloud hosting is structured around mature virtualization techniques that permit businesses with mixed networks to benefit significantly on the costs of hardware, system maintenance, and IT management while getting enterprise-class reliability and an unprecedented level of vendor options. Unlike conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric software in one centrally managed service, can support the mixed- platform and loosely standardized networks typical of smaller businesses, and keeps ownership of the software licenses in the client's hands so that moving to a new virtual system is fast, reliable, and affordable. This avoids becoming a prisoner of a single hosting service while still providing all the savings associated with SaaS hosting services.

  • Hybrid Cloud Planning and Integration Services
    Progent can provide advanced remote support services to help organizations of all sizes connect their networks with popular public cloud platforms including Azure and Amazon AWS. Progent can help your it team to plan and administer hybrid environments that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that utilize physical resources along with cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a range of cloud integration services such as Office 365 Exchange Online integration with on-premises Exchange, Azure design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of experience delivering high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Flat-rate Managed Services for Outsourcing IT Monitoring and Management
Progent's low-cost ProSight family of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis tools to defend endpoint devices and servers and VMs against new malware assaults like ransomware and email phishing, which routinely escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to address the entire malware attack progression including blocking, infiltration detection, containment, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection services offer affordable in-depth security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP deployment that meets your organization's specific needs and that allows you demonstrate compliance with legal and industry data security standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent can also help you to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of vital files, apps and VMs that have become lost or corrupted as a result of hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR consultants can provide world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, when necessary, can assist you to restore your critical information. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, monitor, optimize and debug their connectivity appliances such as routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always updated, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating tedious management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, locating devices that need important updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of top information security companies to provide web-based control and world-class protection for all your email traffic. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by checking the health of vital computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT staff and your Progent engineering consultant so that all looming problems can be resolved before they can impact productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host set up and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved easily to a different hosting environment without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information about your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and managing your network documentation, you can save up to half of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether youíre making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size businesses to get an unbiased assessment of the health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the deployment of your core network assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a cleaner Active Directory system. Both also include one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include simpler management, better compliance with government and industry security regulations, more efficient utilization of network assets, faster problem resolution, more dependable backup and restore, and less downtime. Learn more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is designed to help assess your organization's ability either to stop or recover rapidly after a ransomware attack. Progent will consult with you directly to collect information about your existing security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to build an efficient AV and backup/recovery system that meets your business requirements. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Why Progent Is the Right Alternative for Miramar, Florida Small Businesses
Progent's size, breadth and depth of technical expertise, and experience with corporate network support allow small companies to sidestep the pitfalls related to excessive reliance on thinly staffed service organizations or freelance consultants.

Teaming with Progent's Experts allows your business to:

  • Prevent Excessive Dependence on Individual Support Consultants
    For network support, smaller companies often depend heavily on freelance engineers. Though individual service engineers carry lower expenses than more substantial IT service firms and can afford to charge nominally smaller fees, freelancers are often spread too thin to react rapidly to urgent situations. If an independent engineer is occupied with another customer, sick, on travelling, or in class, the absence of replacement staff may require your business to wait for help in case of an emergency. The more your company grows, system unavailability or problems with line-of-business programs become more expensive. The money you thought you were conserving on a freelancer can evaporate fast due to lower output. Also, when freelance engineers confront new problems, the lack of a big engineering group to rely on for help forces them to learn on the job while your organization ends up with the costs for their ongoing training.

  • Have Access to Experts in Advanced IT Solutions
    Many small service firms or freelance consultants who concentrate on small business network consulting may excel at delivering routine solutions but don't have the seasoning to work efficiently with complex network environments that have a variety of operating systems, numerous locations, Voice over IP implementations, mobile clients, integrated financial and analytical applications, eCommerce, and specialized business software. Progent's experience with worldwide enterprises and Progent's large team of specialists can be valuable to your company because enterprise networks are by nature complicated, integration problems demand thorough knowledge in many technical disciplines, and achieving a high degree of stability, reliability, and protection requires enterprise-tested best practices.

  • Build a Firm Foundation for Growth
    Small companies typically begin with an IT system implemented on a shoestring budget. Without a carefully designed basis, a sequence of band-aid repairs commonly get tossed on top of a marginal structure. As a business grows, stability and scalability problems can hinder the productivity of the organization. Such environments need proper assessment, intelligent business analysis, and in-depth experience to migrate to an IT environment that can act as the reliable basis to meet current business requirements and support downstream expansion.

  • Partner with Solution Consultants, Not Product Vendors
    Small companies need direction and education to navigate through an ever more complex maze of IT options offered for accelerating business growth and enhancing productivity. Businesses do not need an IT consultant or support firm that attempts to promote products. Progent avoids conflicted motives by not selling any products. Progent sells services only. This allows Progent to align consulting services with the real interests of customers. Combining IT support and product selling can result in a situation where the recommended solution is built around a predetermined technology rather than being based on the actual requirements of a customer.

Contact Progent
In case your Miramar, Florida business wants to contact Progent about IT outsourcing, consulting, or tech support services, phone 800-993-9400 or refer to Contact Progent.

Immediate Remote Technical Support
For fast online support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).
















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