Consulting and Technical Support for BlackBerry Environments
BlackBerry Support ServicesBlackBerry mobile smartphones were at one time among the most successful solutions for achieving mobile connectivity to messaging, scheduling, web-based applications, and other vital business data. Progent can provide Mobile, Alabama companies support from BlackBerry-qualified experts who can help companies to manage their BlackBerry environments or transition smoothly to a current smartphone solution.

As the complexity of small business networks has expanded, and as the need for world-class security, dependability, and disaster recovery has grown to be the standard for organizations of all sizes, successful deployment and maintenance of BlackBerry solutions has become increasingly difficult. To deal with issues like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small businesses frequently resort to external consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small businesses to design, administer, and repair BlackBerry-based solutions economically and efficiently, doing away with the necessity for an in-house BlackBerry technology expert and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of experience, combined with Progent's efficient remote service delivery capabilities, gives small companies a budget-friendly solution for incorporating RIM BlackBerry technology productively into their IT system.

Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email systems operate efficiently with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, set up streamlined management utilities to help you monitor and support BlackBerry smartphones across your business, define security policies that make sense for your company, develop custom mobile applications, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.

Integration Services for BlackBerry BES Server
Research in Motion's advanced platform for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software allows Microsoft Exchange, Domino, or Novell GroupWise clients to transmit and receive emails that stay encrypted during transit to ensure maximum security. BlackBerry Enterprise Server also simplifies a broad selection of critical administrative tasks ranging from smartphone configuration and upgrades to mobile security and high availability.

RIM BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-certified consultants can show you how to use BlackBerry BES Server to do routine tasks like:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Update BlackBerry device firmware wirelessly
  • Control user settings with BlackBerry's vast library of policies

Progent's BlackBerry-qualified engineers can also assist your company to use BlackBerry BES Server to perform key tasks not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Set up and manage BlackBerry's high-availability architecture based on VMware
  • Install BlackBerry smartphones remotely
  • Establish custom administration roles
  • Monitor and report on the health of your BlackBerry system

Progent's Remote BlackBerry-Certified Consulting Services is Fast and Economical
For companies in Mobile, Alabama who want fast and economical access to an authorized BlackBerry support expert, Progent provides effective remote assistance from a veteran network support staff who have provided network solutions to organizations in each state in the country. (See Progent's customer testimonials.)

Remote consulting services avoids travel expense and allows consultants to solve problems rapidly, so you minimize lost productivity. Progent's BlackBerry specialists have been awarded certifications in all BlackBerry solutions and can provide professional help in areas including fixing synchronization issues, deploying BlackBerry Enterprise Server, and designing a secure, high-availability system infrastructure for BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can assist your business to perform common technical operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters, editing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's certified experts can in addition help your company to resolve a wide array of issues concerning synchronization, device detection, messaging consistency, web access, wireless connections, IM, PC software installation, and Desktop Redirector.

As a top innovator in providing nationwide online consulting services for small company networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile support costs at a minimum and, by dealing with issues quickly, improves the efficiency of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange Server. Progent's BlackBerry-certified engineer has support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry device users on Microsoft Exchange and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, manage Exchange Server data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to help you to design, deploy, test, troubleshoot, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and network needs assessment, system architecture, installation planning and execution, performance optimization, configuration of a fault-tolerant environment, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to create a mobile wireless system that meets your information technology budget and supports your business strategy. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to support a BlackBerry BES Server, help your organization to determine which administration model and hardware products meet your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices about alternatives for software versions, processors and storage, network architecture, and application configuration.

To optimize system protection, Progent's BlackBerry-certified consultant can assist your company to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security engineers to run company-wide security vulnerability and compliance validation and suggest improvements to support your BlackBerry solution.

Call or Email Progent for Help from a BlackBerry-Qualified Consultant
To ask Progent about engineering assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.
















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