World-class Online Consulting Services for BlackBerry Technology
RIM BlackBerry Online Troubleshooting SupportSecure and dependable access from mobile phones to messaging platforms like Microsoft Exchange Server, IBM Lotus Domino, or Groupwise is now mandatory for companies of any size who wish to optimize productivity. Research in Motion's BlackBerry smartphones and the BlackBerry Enterprise Server (BES) are some of the premiere technologies for building and administering wireless communications. However, supporting efficient BlackBerry systems has become complex because of the sophisticated mechanisms that exist to meet the demand for enterprise-class protection and fault tolerance. Progent's BlackBerry certified engineers are expert at providing online support expertise for BlackBerry environments, lowering support expenses and resolving issues more quickly than is feasible with conventional on-premises consulting.

Progent has a seasoned team of online consultants qualified to maintain networks that incorporate products from all popular vendors. (See industry certifications of Progent's consultants.) Progent's Cisco-certified CCIE engineers can help your company to manage complex problems with your infrastructure. Progent's Apple qualified specialists can help your business to interface Macintosh computers with your mobile communications environment and can provide help with iPhone and iPad integration. Progent's Linux engineers can provide assistance in managing application servers based on various distributions of Linux such as RedHat Linux, SUSE Linux, Debian GNU/Linux, CentOS, Ubuntu Linux, Mandriva Linux, PCLlinuxOS, fedora, and Gentoo Linux. This breadth of practice areas allows Progent to offer a one-stop source for all IT assistance needed in mixed-vendor environments and avoids the blame game that small companies often encounter when looking for computer help.

Progent's information technology security consultants have earned top security accreditations such as Certified Information Systems Auditor and Information System Security Architecture Professional. Progent's world-class security professionals can help you make smart choices in selecting from the many options available with configuring BlackBerry BES Server and can also create and validate a corporate-wide security environment that makes sense for your business. Progent's security consulting services for small businesses include a pair of ultra-affordable security penetration scanning service bundles that enable small businesses to get an independent network security assessment from a Progent security engineer to uncover potential weaknesses in the security posture you present on both sides of your firewall.

BlackBerry Enterprise Server Integration Services
The BlackBerry Enterprise Server (BES) gives companies a single and safe source for integrating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry BES Server enables mobile BlackBerry clients to access Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to ensure data consistency for collaborative programs such a schedules, address books, to-do lists, instant messaging, and specialized business software. Thanks to BlackBerry BES Server support for Exchange, mobile workers carrying BlackBerry smartphones have effortless access to Exchange messages and to instant messaging-aware software through Microsoft Communications Server and Lync Server integration.

BlackBerry BES Server Help

Progent's BlackBerry-qualified engineers can show you how to plan, implement, and support BlackBerry Enterprise Server (BES) so that you improve the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and reduce the cost of maintaining mobile workers.

Progent's Remote BlackBerry-Qualified Consulting Services is Quick and Economical
For companies in Mobile, Alabama who want fast and affordable help from a qualified RIM BlackBerry consultant, Progent delivers efficient online assistance from a seasoned support staff who have provided IT solutions to companies in each state in the country. (See Progent's customer testimonials.)

Online consulting services eliminates travel expense and enables specialists to fix technical issues quickly, so you reduce wasted productivity. Progent's BlackBerry specialists have been awarded certifications in all BlackBerry solutions and can provide professional support in areas including fixing synchronization issues, deploying BlackBerry Enterprise Server, and designing a protected, high-availability system infrastructure for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures such as troubleshooting enterprise activation issues, adding and removing BlackBerry device clients, activating passwords, configuring over-the-air program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry-certified engineers can also assist you to use management software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES environment and assist you to define and implement sensible security options.

Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement access control lists, manage Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and document a wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network requirements assessment, solution architecture, deployment strategy and execution, performance tuning, design of a high-availability environment, information backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to create a wireless solution that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry BES Server, help you to determine which management approach and physical components match your needs, and analyze your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices concerning alternatives for software versions, server hardware and mass storage, network architecture, and application set up.

To maximize system security, Progent's BlackBerry-certified expert can assist your company to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-qualified security engineers to run company-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry solution.

Contact Progent to Get Help from a RIM BlackBerry-Qualified Consultant
In order to ask Progent about technical assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.

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