Enterprise-class Online Consulting Services for BlackBerry Technology
BlackBerry Remote Integration HelpSecure and uninterrupted connectivity from handheld devices to collaborative messaging systems like Microsoft Exchange, Lotus, or Novell GroupWise is now a strategic requirement for businesses of any type who wish to maximize competitiveness. Research in Motion's BlackBerry devices and the BlackBerry Enterprise Server are among the most popular solutions for enabling and managing wireless communications. But, supporting efficient BlackBerry environments is increasingly challenging due to the sophisticated mechanisms that exist to meet the requirement for world-class protection and non-stop operation. Progent's BlackBerry certified engineers are experienced at delivering online consulting and support expertise for BlackBerry systems, reducing support costs and resolving issues more quickly than is feasible with traditional on-premises service providers.

Progent maintains a large group of remote consultants qualified to support IT system that incorporate products from all major vendors. (See industry certifications of Progent's consultants.) Progent's Cisco CCIE network engineers can help you to resolve challenging problems with your infrastructure. Progent's Apple qualified support staff can assist you to interface Macintosh computers with your mobile communications environment and can provide support with iPhone integration and management. Progent's Linux engineers can provide help in managing servers powered by all leading distributions of Linux such as RedHat Linux, SUSE, Debian GNU/Linux, CentOS, Ubuntu, Mandriva Linux, PCLlinuxOS Linux, fedora, and Gentoo. This breadth of support skills permits Progent to act as a convenient solution for any IT assistance required in multi-vendor environments and avoids the blame game that small organization commonly encounter when looking for computer help.

Progent's IT security engineers have been awarded prestigious security certifications including Global Information Assurance Certification and Certified Information Systems Security Professional (CISSP). Progent's enterprise-class security professionals can help you make smart choices in selecting from the many options available with configuring BlackBerry BES Server and can also create and validate a corporate-wide security environment that makes sense for your business. Progent's security consulting services for small companies include a pair of ultra-affordable security inventory scanning service bundles that allow small companies to get an impartial network security evaluation from a Progent security engineer to determine possible risks in the security profile you expose on both sides of your security perimeter.

BlackBerry BES Server Integration Support
The BlackBerry BES Server offers companies a centralized and safe mechanism for incorporating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to access Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for applications such a schedules, contact lists, to-do lists, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, users carrying BlackBerry smartphones can have push-based access to Exchange email as well as to IM-enabled software via Microsoft Office Live Communications Server and Lync Server support.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-qualified consultants can help you design, install, and support BlackBerry Enterprise Server (BES) so you can optimize the efficiency of BlackBerry users, simplify the management of a BlackBerry environment, and lower the expense of maintaining mobile workers.

Expert RIM BlackBerry Technical Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are accessible remotely to provide prompt assistance to companies in the Mobile region or anywhere in the state of Alabama. Progent's experienced online technical support team has helped businesses solve computer issues and cut support costs in each state in the country and built a substantial following of loyal clients. (See Progent's client testimonials.)

Progent can provide remote help for a wide array of issues related to RIM BlackBerry software and devices such as wireless synchronization, configuration with Exchange, setting up BlackBerry BES Server, and strengthening wireless security. Major BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can assist you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical procedures including resolving enterprise activation issues, registering and removing BlackBerry device users, setting activation passwords, implementing wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry engineers can also assist you to use administration software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can explain the role of operational policies in the BlackBerry BES environment and assist you to define and implement sensible security configurations.

Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry-certified consultant has support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to add and delete BlackBerry smartphone users on Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, configure permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and assign WLAN and VPN configuration sets, implement SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and produce documentation for a wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology needs assessment, solution design, deployment strategy and implementation, performance optimization, configuration of a high-availability environment, data backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to design a mobile wireless solution that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, help you to determine which administration approach and equipment meet your needs, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about options for software editions, processors and mass storage, network topology, and application set up.

To optimize network security, Progent's BlackBerry expert can help you to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to run company-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry solution.

Contact Progent for Assistance from a RIM BlackBerry-Qualified Professional
To contact Progent about professional expertise for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.
















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