Cisco Online Computer Support Services for Mobile Small Company IT Networks
For small businesses and new ventures in Mobile or throughout the state of Alabama, Progent can provide easy, quick, and affordable communication with Cisco CCIE-qualified engineers. CCIEs are world-class networking experts who achieve this prestigious certification by completing rigorous testing by Cisco. CCIE-certified consultants can handle the most complex problems surrounding network integration, troubleshooting, and configuration. Progent’s CCIE-certified support specialists work closely with Cisco's in-house engineers in analyzing anomalies with Cisco IOS software and developing workarounds or receiving software updates to fix problems. A Cisco-qualified CCIE has the experience to isolate the cause of computer network difficulties whether from network appliances or applications.
Progent offers immediate access to a CCIE specialist by telephone so you can receive urgent help for complex network issues that are impacting productivity but are beyond the scope of your ordinary IT maintenance resources. Progent's Cisco CCIE-qualified network experts can access your network via advanced remote support tools in order to provide rapid and affordable analysis and remediation of critical network issues.
Progent's CCIE Support Services
Most CCIEs work for big enterprises or nationwide Internet providers, and consequently their skills are not easily accessible to the general public. Progent is one of the rare consulting providers to make CCIEs accessible to help small and mid-size businesses. Also, Progent can provide quick contact with a CCIE by telephone so that you can receive immediate help for complex network problems that are hurting business productivity.
To learn how to contact a Progent CCIE for immediate assistance with your IT infrastructure, visit Urgent Support.
As a registered partner for Cisco and maintaining one of the largest teams of Cisco-certified CCIE consultants of any independent support company, Progent offers world-class expertise in finding networking solutions focused on Cisco technology. Since Progent is also a Microsoft Gold Partner and offers professional application support for a broad array of business applications, Progent can help you achieve end-to-end information technology solutions that optimize the strategic value of your information system.CCIEs are an excellent value since their deep experience enables them to solve the most intractable problems quickly. In most instances, less qualified consultants can wrestle with identical tasks for many hours or days. The majority of Progent's CCIEs are not only experienced with Cisco networking solutions, but have a variety of leading technical credentials such as Microsoft MCSE, and a major security credential such as CISM or GIAC. This permits Progent to offer end-to-end services that incorporate a broad range of technologies without incurring extra costs and delays orchestrating multiple specialists.
To learn more information concerning Progent's professional support for Cisco solutions, choose a topic:
How Does Our Mobile Business Begin Receiving Remote Cisco Certified Network Support from Progent?
To get started with Progent's remote services for Mobile or to find out more about Progent's online support programs, contact Progent at 888-412-5546 or email Progent at information@progent.com. If you have an emergency requirement for IT support, go to Immediate Urgent Support.
Other Support Expertise Available from Progent
Progent's basic support offerings include system integration, Microsoft Exchange Server expertise, system security design, desktop help, and Help Desk outsourcing support. Progent's Application Experts Team can provide in-depth consulting expertise for critical business applications. Help available from the Application Experts Group includes:
By offering a convenient centralized source for IT generalists and application experts, Progent is able to deliver timely, cost-effective, and thorough IT solutions that align with the special needs of businesses in Mobile or anywhere in the state of Alabama.
Progent’s Microsoft qualified consultants offer small and medium-size businesses experienced consulting services for Microsoft Operations Manager (MOM 2005) and Microsoft Operations Manager 2000. MOM 2005 delivers extensible and expandable enterprise-class system management by featuring detailed event management, 24x7 monitoring and alerts, recording and tendency profiling, and system and application-specific heuristics and tasks to increase the manageability of Windows Server System networks. Through built-in application intelligence, Microsoft Operations Manager 2005 allows you to isolate your system reliability problems before they grow into disasters, increase the efficiency of your IT operations via actionable best practices, and support your network operations and senior management by sharing critical service level and performance data. Progent’s MOM consulting engineers have extensive hands-on familiarity with MOM 2000 and MOM 2005 and can help your business install and configure MOM in order to optimize the availability and productivity of your information network.
ISA 2006 is a comprehensive gateway that offers a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching solution for securing the Internet-facing applications of any organization against a wide variety of attacks. Progent's Microsoft ISA Server engineers can show you how to plan, rationalize, pilot, install, configure and support the any version of ISA Server on your network.
Before Progent’s MOM-based solution, system issues were approached reactively, after users complained about them. With the help of proactive, automated warnings and trend reports created by MOM, Progent can now fix system issues before they becomes serious enough to impact network uptime. Thanks to MOM, Progent can resolve looming problems before clients suspect that the problems exist. Progent has background with MOM 2005 and MOM 2000 to provide small company IT systems enterprise-class availability, safety and performance.
Progent’s Wireless Consulting Services provide a convenient, economical option for small company IT networks to incorporate the cutting edge wireless network technology. Few small companies have in-house IT groups with the time to keep up to date on the fast-changing world of wireless technology and services, and even fewer have the hands-on experience to see through the hype and select and integrate the best solutions for Wi-Fi wireless LAN (WLAN), mobile access, and small office wireless security. For 802.11 WiFi networks, Progent can show you how to plan and deploy 802.11a, 802.11b and 802.11g compatible wireless link appliances such as the Cisco Aironet wireless access point. Progent can also help configure an acceptable degree of 802.11x security. For wireless messaging and wireless web applications for mobile workers, Progent supports handheld computers such as the Research In Motion Blackberry (RIM Blackberry) for wireless email, as well as wireless PDAs, smartphones, and Pocket PCs powered by Microsoft Mobile operating systems with Activesync. Progent’s expertise with the Proxim Tsunami wireless bridge allows you to test11:10 AM 6/27/2006 and implement building-to-building wireless access.
Progent’s Microsoft certified experts offer small and midsize businesses experienced support services for Microsoft Operations Manager 2007 and MOM 2005. Microsoft Operations Manager 2007 and MOM 2005 offer extensible and scalable high-end operational management by featuring detailed event management, 24x7 monitoring and threshold alarms, recording and tendency profiling, and system and application-specific heuristics and routines to improve the control of Windows Server System environments. Through built-in application intelligence, Microsoft Operations Manager 2007 and 2005 allow you to identify your IT health problems before they grow into crises, improve the payback of your IT operations through specified best practices, and support your network operations and senior management by sharing key service level and capacity information. Progent’s Microsoft Operations Manager consulting experts have broad hands-on experience with Operations Manager 2007 and MOM 2005 and can help your company deploy and customize MOM in order to optimize the availability and efficiency of your IT system.
Progent offers voice communications services from AT&T, Broadwing, and Speakeasy. Voice services available through Progent include long distance, toll-free, local, teleconference and web meeting, VoIP, and wireless. Progent can also show you how to incorporate voice communications services into your IT network and your business processes so that your company receives all the benefits of the exciting convergence of voice and data technology. Progent can deliver a full array of VoIP consulting expertise to give your business a competitive edge and a smooth expansion path as communications technology advances.
Progent provides network services for medium size businesses who have 50 to 250 network clients. The medium size business or work group has traditionally been an overlooked part of the market for network consulting expertise. The cost structures and service delivery practices of large outside support organizations make them too expensive for the ordinary mid-size company or small medium business (SMB), which commonly relies on a modest information technology budget with which to support an information network whose complexity and sophistication are frequently comparable to the networks of far larger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual office infrastructure and proactive network monitoring, significantly lowers the IT support costs of a small-medium business while providing the mid-size organization with enterprise-level service from professional, IT consultants knowledgeable in a broad array of small business technologies. If your medium size organization or small business is searching for levels of IT help appropriate for a mid-size organization without paying big-company costs, contact Progent.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have long experience configuring Microsoft ISA Server-based security solutions for information systems with many sites, mobile workers, and line-of-business web applications. Progent's ISA Firewall consultants are available to assist your small business in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your information protection needs without overly restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
If your company network combines Solaris platforms with MS Windows, Progent can help you to integrate your IT resources into a unified environment that allows all your operating systems to coexist for simple management, seamless dataflow, high reliability, superior performance, and tight protection. Progent's Solaris and MS Windows integration assistance services feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online technical support and troubleshooting, on-site technical support, and help desk outsourcing.
Progent's pricing model is to bill for phone support and in-person visits by the minute. As a result, you are invoiced only for received support. Progent does not demand a higher rate for after-hours or urgent support, and inside California or in areas where Progent provides on-site service, Progent does not charge for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no initialization charge and asks no retainer. Many support organizations demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with large bills for quick fixes so you will not be tempted to allow less critical problems to fester.
Progent's Microsoft-certified professionals have 20 years of background planning, integrating, and supporting email solutions for Bay Area clients. Progent offers affordable Microsoft Exchange Servers consulting support to ensure that your email system features security, fault tolerance, easy connectivity for remote and mobile users, efficient administrative utilities, and seamless integration with telecommunications. Progent provides consulting and integration services for Microsoft Exchange 2007 Server, Microsoft Exchange 2003 Server, Microsoft Exchange 2000 Server, and Microsoft Exchange Server 5.5. Progent can also assist small or medium companies to migrate from Exchange 5.5, Exchange 2000, or Microsoft Exchange 2003 Server to Exchange Server 2007.
Progent offers national urgent phone support and troubleshooting services for companies that run Apple Mac OS X networks or whose IT systems feature a mix of Apple Mac OS X and Microsoft Windows products. Remote IT help offers maximum return for your IT dollar by preserving client efficiency and limiting the hours billed for network analysis and repair. Sophisticated remote access utilities and experienced service specialists and engineers combine to enable Progent to solve most network problems without wasting time and expense by going to your site. In most of situations your IT issues can be remediated by telephone or via a mix of phone support and online connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISA and CISM certified security professionals to help you with the most challenging system problems.
Progent's Microsoft-certified consulting team can provide network help and information technology consulting services for Microsoft Operations Manager and for the expanding family of Application Management Packs that extend the benefits of MOM to a wide array of vital applications. Progent offers consulting for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to give small information networks ultra-high availability, security and speed. Progent can help you take full advantage of Microsoft Operations Manager by performing needs analysis, deployment, setup, special programming, troubleshooting, Help Desk outsourcing, security consulting, and administration. With more than five years of experience with the NetIQ platform upon which Microsoft Operations Manager is built, Progent's IT consulting experts can provide small companies enterprise-class support for MOM.
Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with many sites, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall consultants can assist your company in designing and implementing an installation of ISA Server 2000 or ISA 2004 Server that meets your information security requirements without adversely limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
