Introduction to Progent's Consulting Expertise for BlackBerry Solutions
BlackBerry Consulting and Support ExpertiseMobile connectivity to messages, contacts, schedules, and web applications is a vital capability of information systems for businesses of any type. RIM BlackBerry handhelds are among the most powerful devices for achieving anywhere, anytime communications. But the infrastructure required to accommodate BlackBerry smartphones has grown steadily more sophisticated as the demand for non-stop operation and and air-tight security has increased. Progent's BlackBerry qualified consultants specialize in providing small companies enterprise-class IT support and technical services that are economical and effective.

Being a Microsoft Gold Partner with more than a decade of experience consulting on MS Exchange Server, Progent's consultants can provide broad assistance in integrating BlackBerry and Microsoft technology by offering services like Microsoft Exchange 2010 consulting as well as by offering complementary support services like Lync Server 2010 integration and MS Office Communications Server consulting to help control Instant Messaging and rich presence. Progent's MS SQL Server 2016 integration consultants and MS SQL 2014 experts can configure and troubleshoot your SQL database system to work efficiently with BlackBerry BES Server, and Progent's MS Data Protection Manager specialists can help you to design backup and restore processes to preserve your messaging data and minimize productivity disruption in the event of a crash of your messaging system.

Progent also maintains a large team of Cisco qualified CCIE network engineers who are accessible remotely to provide expert assistance for architecting and repairing your company's network infrastructure so that it accommodates your BlackBerry solution with enterprise levels of fault tolerance, scalability, protection, and maintainability. CCIEs are highly-qualified networking experts who are awarded this prestigious classification only after strenuous testing by Cisco. CCIEs are able to resolve the most complicated problems surrounding network planning, configuration, troubleshooting, and service.

BlackBerry Enterprise Server Integration Help
The BlackBerry Enterprise Server (BES) offers businesses a centralized and safe source for incorporating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to access Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure up-to-date information for applications such a calendars, address books, tasks, IM, and specialized business software. Due to BlackBerry Enterprise Server integration with Exchange, mobile workers with BlackBerry handsets can have push-based connectivity with Exchange messages as well as to IM-capable software through Microsoft Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-qualified consultants can help you plan, configure, and maintain BlackBerry Enterprise Server so you can maximize the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.

Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has been awarded accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support services range from troubleshooting synchronization problems to architecting wireless workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry consultant offers support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to install and delete BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, control Exchange Server data flow, create, edit, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network needs assessment, system architecture, roll-out strategy and execution, performance tuning, design of a high-availability environment, information backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to design a wireless environment that meets your information technology budget and supports your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, assist you to determine which administration model and physical components meet your requirements, and analyze your messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about alternatives for software editions, processors and storage, network architecture, and application set up.

To maximize system security, Progent's BlackBerry-certified expert can help your company to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-qualified security engineers to run network-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.

Call or Email Progent for Help from a BlackBerry-Qualified Consultant
In order to ask Progent about technical support for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.

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