Urgent Remote Consulting for Montgomery UNIX, Linux, or Sun Solaris SystemsFor small and midsize companies in Montgomery or anywhere in the state of Alabama, Progent provides technical support for information systems powered by UNIX or Linux or for networks that feature a mix of UNIX-family systems and Windows platforms. Progent has provided online support to businesses in every state in the United States. (Refer to Progent's client recommendations). Progent also offers the consultation Cisco CCIE network specialists for challenging connectivity problems, plus the services of CISSP-certified security engineers to handle advanced security architecture and disaster recovery preparedness.

Progent's online technical support services represent exceptional leverage because they are equipped with the real-world experience and the sophisticated tools to resolve the majority of network issues quickly. Efficient support lowers immediate costs because solutions take up fewer billable consulting minutes. Remote support also eliminates the expense of dispatching a consultant to your office. Your company benefits even more in incidental costs by minimizing or avoiding system outages and associated losses resulting from business discontinuity, disgruntled customers and vendors, unproductive employees, and de-focused executives.

Progent's pricing model for online support is structured to get the most out of your IT service dollar. Progent charges on a per-minute basis for telephone-based assistance, so you are invoiced only for the support that you receive. Unlike typical online support organizations, Progent imposes no startup charge or minimum payments. Progent's per-minute granularity and simple model for pricing do away with situations where fast repairs somehow end up as big tabs. Progent's skill at handling technical issues efficiently translates into your company saving money.

Progent's Online Support Tools
Over the years, Progent has developed an array of customized technologies and field-tested processes that allow the highest level of effectiveness for online help and repair for small company information systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple leading sources including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Protected VPN technology permits the consultants of Progent's online support team to interface to your network remotely without violating network security.

Progent's sophisticated service database application includes extensive histories for the support that Progent's customers have been provided. Progent's staff service personnel have access to the details of all help delivered to every customer by every consultant. This database of trouble tickets and fixes is structured as an easily retrievable proprietary database that allows Progent's remote technical experts to communicate their knowledge company-wide to ensure that the effectiveness of Progent's support services improves daily. Progent's advanced certifications and working relationships with important technology companies including Cisco and Microsoft make available additional vast technical support databases and permit quick access to vendors' internal support staff so Progent's online service experts can come up with optimal resolutions quickly.

Start Receiving Remote UNIX/Linux, Sun Solaris, or macOS and OS X Network Help from Progent
To access Progent's phone services in Montgomery or anywhere in Alabama or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have a critical need for IT support, go to Immediate Emergency Support.

Phone-based Network Support Services Offered Progent
Progent's remote technical service professionals possess certified skills in an extensive set of products and technologies. This wide range of capability enables Progent's engineers to address almost any problem likely to occur in a small company network. Certificates earned by Progent consultants in UNIX/Linux platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent service experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, CCVP, CCDA and CCDP.

To help customers with multi-OS environments, Progent also offers the skills of consultants who have high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include CISM consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) engineers.

Remote support provided by Progent to customers in Montgomery and throughout the state of Alabama include:

  • UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X remote support services address a broad array of computer technology such as network infrastructure, email systems, system and process security, UNIX and Windows coexistence, virtual server products for server consolidation and easy administration, and migration from older applications to current MS Windows or Linux solutions. Progent's group-based methodology for resolving technical issues promotes fast escalation, if necessary, to consultants with task-relevant expertise to tackle complex situations. This accelerates solutions of critical problems, reduces lost productivity, and cuts support expense.

    Progent's UNIX/Linux support engineers can provide urgent online help for resolving anomalies affecting UNIX, Linux, or Solaris systems based on popular variants of UNIX including:

    Important Linux variants for which Progent can provide expert support include:

  • Talk to a Cisco CCIE for Complex Network Troubleshooting
    Cisco Consultants for Montgomery, AlabamaThe Cisco CCIE certification is the highest accreditation for network infrastructure consultants, and indicates a consultant's technical skills at the expert level. Cisco qualified CCIEs can handle the most stubborn issues surrounding network design, deployment, maintenance, protection, and problem solving. CCIEs operate on a privileged basis with Cisco's in-house engineers in isolating anomalies with Cisco IOS network management tools and coming up with alternate approaches or locating software updates. Cisco CCIEs offer exceptional value because their broad experience enables them to solve even the most complex problems rapidly. In typical instances, less seasoned consultants can wrestle for many hours or even days with identical problems that a Cisco-qualified CCIE can resolve in a few minutes. Few support organizations make Cisco-qualified CCIEs accessible to help small and medium sized companies. Progent can provide fast telephone contact with a CCIE so your company can get timely assistance for severe network infrastructure issues that are hurting worker productivity but are beyond the experience of your local computer service resources. Progent's CCIE engineers can connect to your network by means of state-of-the-art on-line troubleshooting technology to provide efficient, safe, and affordable diagnosis and remediation. Progent's Cisco CCIEs offer consulting for all of Cisco's popular selection of infrastructure devices including PIX 500 Firewalls and ASA Series Firewalls, Catalyst FWSM modules, protected broadband and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, VoIP phones and systems, Catalyst family switches, as well as Virtual Private Network (VPN) solutions.

  • Certified Microsoft Windows Expertise
    Microsoft Windows Experts for Montgomery, AlabamaProgent's Microsoft-qualified remote support professionals can deliver network troubleshooting and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the expertise of support professionals who can assist you with a wide range of technology support services including Windows Server 2012 R2 integration, Windows Server 2008 installation, Microsoft Exchange 2016 migration, Exchange 2013 consulting, Microsoft Exchange Server 2010 management, SharePoint Server 2013 application development, Microsoft Skype for Business planning and deployment support, Lync Server 2013 integration and Microsoft Communications Server 2007 troubleshooting, Forefront Threat Management Gateway management and ISA Server 2006 maintenance, SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager resource monitoring, Project Server and Server Online training, SBS Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition can deliver a broad range of online desktop consulting and support services such as Microsoft Windows 7 migration support, upgrading to 64-bit desktop software, integrating Office 2010, and streamlining workstation deployment.

  • CISM and CISSP Certified Network Security Experts
    CISSP Qualified Network Security Specialists for Montgomery, AlabamaProgent's qualified CISSP and ISSAP network security consultants can provide a range of system protection solutions to enhance the protection of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows network against assaults or help your company to recuperate quickly after a damaging penetration. Security support services available from Progent cover thorough security audits utilizing tools such as GFI LANguard, AMAP Application Scanner, and software from Metasploit and Nikto; quick cleanup after malicious assaults; setting up firewalls; building secure architectures for remote and mobile communication; protecting your messaging infrastructure against spam and directory harvest attacks; and setting up 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced online support services to help companies of all sizes connect their networks with leading public cloud platforms including Azure and Amazon AWS. Progent can assist you to plan and administer hybrid environments that support Windows and Linux systems and apps in both cloud-based systems or in hybrid topologies that combine physical resources along with public cloud services. To assist you to integrate cloud services with networks, Progent offers a range of public cloud migration services that include Office 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of background delivering high-level consulting services online, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Additional Consulting Services Available from Progent
Progent offers the services of world-class remote consulting professionals for special projects that small companies frequently need. Progent's rates for ongoing consulting tasks are set based on the level of expertise of the consultants required. Progent's experience with these special areas of information technology allows clients to complete major initiatives economically and on time. Progent's special remote consulting solutions include:
  • Help Desk Expertise
    Progent's Help Desk Call Center support alternatives for small and midsize businesses with networks that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Helpdesk services, and Call Center process consulting. Progent's Call Center outsourcing support services are ideal for small companies who don't have the budget to build and maintain an internal Help Desk but who require quick response from an efficient Help Desk with professional telephone assistance plus the technical depth to escalate the most challenging problems to high-level engineers.

    Progentís Virtual Call Center is intended for larger businesses and serves as a seamless supplement to your established Call Center team. Progent's Virtual Help Desk can act as an escalation alternative to handle complex computer system issues, or be available in those situations when your other service providers are overwhelmed.

    Progent's Help Desk Call Center consulting support can assist you in building an efficient new Call Center or enhancing your current one, selecting or modifying Help Desk Call Center software to address the particular requirements of your corporation, or providing temporary online staff to reinforce your existing Help Desk resources to handle demanding scenarios such as software migrations, major upgrades, or rolling out brand new business software.

    Progent's Help Desk team of veteran information technology consultants gives your workers in Montgomery or anywhere in the state of Alabama instant access to a dependable technical support group with substantial experience providing phone support and remote repair service for IT systems based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Help Desk perception as a crucial enabler of company productivity, and Progent's goal is to fix and not just annotate IT problems.

  • Business Applications Support: Education, Programming, and Problem Solving
    Progent's Applications Experts Team offers phone-based advanced consulting expertise and education in specific application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide consulting, customization, and education for familiar Microsoft applications including CRM, Project, MS Office Word, and Excel. To learn additional information about Progent's consulting, customization, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.

    Progent's Mac experts can nurture the artistic components of Macintosh environments by providing remote help services and education in imaging, audio, and motion video. Progent's support professionals offer help in a large selection of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also help you with common projects such as scanning or digitizing audio/video or building an audio/video production studio.

    Online Network Monitoring Services
    Progent can provide businesses in Montgomery, or anywhere in the state of Alabama, online network and server monitoring support powered by MS Operations Manager IT infrastructure monitoring and reporting, customized by Progent to fit your business so your IT maintenance is proactive and automated. By exposing looming trouble spots before they expand into crashes, automated monitoring can minimize stressful and costly service crises. Progent can also assist with network monitoring products such as Nagios and MRTG to diagnose UNIX/Linux, Solaris, or macOS and OS X systems, Microsoft systems, or networks based on a mix of OS platforms.

How Your Montgomery Business Can Contact Progent's Online Technical Support Professionals
To contact Progent about emergency phone-based expertise with UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, go to Progent's Urgent Online Support, phone 1-800-993-9400, or see Contact Progent.

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