Morgan Hill, CA Online Support from Certified Computer Network Service Consultants
Progent's computer tech support services can provide your Morgan Hill, CA company low cost and dependable access to Microsoft and Cisco certified IT experts. By delivering IT consulting help when you need it, offering advanced expertise for line-of-business applications, delivering value-added support such as 24x7 server monitoring, and invoicing only for services you receive, Progent offers your Morgan Hill, California business an economical alternative for maximizing the productivity of small-scale business information systems. If you run an on-premises system, rely on cloud-based infrastructure, or manage a hybrid cloud-and-local solution, Progent is the intelligent choice for businesses and local governments to create and maintain a robust and secure information network and to have quick availability of the seasoned consulting usually available only to corporations who can afford a sizeable in-house information technology organization.

For mid-size and large businesses, Progent offers co-sourcing and project management support to supplement the skills of your in-house IT service staff. This can reduce expenses and minimize technical risks for big IT initiatives such as application development, disaster recover/business continuity planning, security audits, office consolidations, or technology migrations and upgrades.

Progent can also offer access to accredited consultants to help your company to design and implement a sensible cloud computing strategy.

Main Technologies Serviced by Progent for Morgan Hill, California Businesses
A Microsoft Gold Certified Partner computer support company that maintains a world-class group of Cisco qualified CCIE network infrastructure experts and Apple Computer certified engineers, Progent offers urgent troubleshooting and affordable online consulting to Morgan Hill, CA small businesses for a wide array of information technologies including:

Support Delivery Options for Morgan Hill, California Companies
Progent has a selection of options for providing small businesses with cost-effective computer services for technical support, consulting, hosting services, and IT administration. Progent's paradigm for providing network support is built on the Help Desk operational structure familiar to larger IT groups. Progent's Contact Center Support Mechanism promotes rapid support, comprehensive service records, reliable follow-up, and tight expense control across an array of network service delivery options that include online troubleshooting, in-person help, high-end consulting, as well as server and application hosting.

  • Online Service
    Progentís Technical Response Center offers urgent and routine online assistance for Windows, Linux, Apple Mac, and Cisco-based environments in the United States and globally. Progent's seasoned support experts can help clients to troubleshoot and repair network problems without the expense or delay of on-premises support calls. The background of Progent's IT engineers allows them to handle the majority of IT issues rapidly. For the most challenging problems, Progent's breadth of expertise allows the support team to escalate support calls to world-class subject matter experts. Progent provides a streamlined, web-based signup process for first-time clients to address emergency network problems and Progent charges per minute with no sign-up charges or time minimums, so you pay only for the help you get. Specialists you can access online include Cisco-qualified CCIE network engineers, Microsoft-qualified MCSEs, and GIAC-certified security engineers. Learn more details concerning Progent's remote computer troubleshooting expertise.

  • Onsite Service
    Progent offers on-site computer support for signed-up customers in larger cities in the U.S. Progent's on-site support personnel can work in conjunction with Progent's remote service experts to give small and midsize companies the best of both worlds: on-premises service professionals when you require them as well as the on-line help of Progent's worldwide staff of network consultants, security professionals, and business software programmers. The wait time for on-site service visits is typically under 24 hours. Progent requires no start-up or retainer fee for registering as a Progent customer for onsite service. Find out more about how and why to sign up for Progent's in-person network support services.

  • Phone Support
    Progent's Help Desk Call Center Outsourcing Services are designed for all businesses who require fast and reliable access to an online Help Desk Call Center with effective telephone assistance, online troubleshooting capability, and enough technical strength for all needed escalation. Because smaller companies usually are constrained by tight information technology budgets and can spare little executive bandwidth for dealing with network support, Progent's Help Desk Call Center Services can be the most efficient option to ensure that small business information systems stay up and running. Learn more details about Progent's Contact Center outsourcing services.

  • Consulting Services
    Progent provides small and midsize companies affordable availability of world-class IT professionals who can provide assistance with critical technologies including Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network architecture, company-wide network protection consulting, non-stop it system engineering, virtualization solutions, plus configuration, programming and training for business programs such as accounting, ERP and MRP, management reporting, sales automation, and productivity software. Progent can provide assistance with short-term projects such as site moves and massive software migrations, longer term initiatives like management analytics application programming and customization, relational database software programming and administration services, and web development, on-going support including network monitoring and system administration, or emergency response such as data restoration and malware cleanup.

  • Application Hosting
    Progent can host critical applications such as Microsoft Exchange Server and Microsoft SQL Server to provide small businesses with higher levels of reliability, security, and performance than is feasible with the class of on-site data center that is achievable for most small businesses. Because Progent utilizes the same facilities that support the equipment of many of the planet's biggest IT organizations, Progent can eliminate the cost of building and maintaining the infrastructure needed for world-class cooling, power backup, and redundant Internet connectivity. For hosted applications, Progent can also see to it that patches and service packs stay updated, security and efficiency is constantly monitored, and systems and data files are consistently backed up and available for complete and rapid recovery. Learn more concerning Progent's hosting for Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides comprehensive hosting for the entirety of a small organization's servers in a setting that not only delivers the top level of dependability and expandability but that is also convenient for customers to migrate to a different service provider or to move internally whenever your business situation warrants it. Progent's Private Cloud hosting is structured around mature virtual server technologies that permit small businesses with multi-vendor environments to save significantly on the expense of hardware, infrastructure support, and network management while getting enterprise-class availability and an unprecedented level of vendor alternatives. Unlike ordinary SaaS hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric applications in a single centrally administered package, can support the multi- OS and loosely standardized environments typical of small businesses, and retains ownership of the licenses in the client's hands so that moving to a new virtual system is fast, safe, and inexpensive. This avoids ending up a prisoner of a specific hosting provider while still offering all the cost savings related to SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting
    Progent offers advanced remote support services to help companies of all sizes connect their IT infrastructure with popular public clouds including Azure and Amazon Web Services. Progent can help your it team to plan and administer cost-effective environments that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid architectures that utilize physical IT assets as well as public clouds. To assist you to incorporate public clouds with networks, Progent can provide a range of cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of experience providing advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.

Why Progent Offers the Right Choice for Morgan Hill, California Businesses
Progent's staff size, breadth of technical expertise, and familiarity with enterprise IT support allow small and midsize companies to avoid the problems associated with over dependence on thinly staffed support organizations or individual consultants.

Teaming with Progent's Experts allows your company to:

  • Prevent Excessive Dependence on Individual Support Consultants
    For IT services, smaller businesses sometimes depend heavily on independent engineers. Though individual service engineers carry lower expenses than larger IT service organizations and can typically charge apparently smaller fees, individuals are frequently stretched to far to react quickly to critical problems. If a freelance engineer is busy with another client, ill, on travelling, or in training, the absence of backup personnel may force your company to wait for assistance during a crisis. As your small business grows, system downtime or difficulties with line-of-business applications become more costly. The money you believed you were conserving on an independent consultant can be eaten up quickly due to lower productivity. In addition, when independent consultants encounter unfamiliar problems, the lack of a big engineering group to rely on for assistance requires them to learn in place while your business ends up footing the bill for their ongoing education.

  • Have Access to Expertise in Sophisticated Network Solutions
    Many small support organizations or independent engineers specializing in small company IT support may excel at delivering connect-the-dots fixes but don't have the experience to work efficiently with complicated IT environments that have mixed platforms, numerous offices, VoIP implementations, mobile clients, interconnected accounting and analytical software, eCommerce, and custom line-of-business applications. Progent's background with global companies and Progent's large team of experts can benefit your company because enterprise environments are characteristically complicated, support problems demand in-depth understanding of in many technical disciplines, and reaching an acceptable level of stability, reliability, and security requires enterprise-proven best practices.

  • Create a Solid Foundation for Growth
    Small companies often begin with an IT system cobbled together on a tight budget. Lacking a strong basis, a series of ad hoc fixes commonly get piled on top of a tenuous foundation. As a company grows, stability and scalability issues can obstruct the success of the organization. These environments require thorough evaluation, intelligent strategic planning, and broad-based experience to migrate to an IT infrastructure that will act as the solid foundation to handle current business needs and support future expansion.

  • Team with Solution Finders, Not Resellers
    Smaller companies require direction and education to work through an ever more complex maze of technology options available for enabling growth and enhancing productivity. Businesses do not need an IT consultant or service firm that attempts to sell them a product. Progent eliminates conflicted motives by not selling hardware and software. Progent offers services only. This permits Progent to align consulting services with the genuine needs of clients. Mixing network consulting and product selling can lead to a situation where the recommended solution is based on a predetermined vendor instead of being based on the true needs of a small business.

Contact Progent
If your Morgan Hill, California business needs to get in touch with Progent about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or visit Contact Progent.

Immediate Remote Technical Help
For fast online assistance, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).
















© 2002- 2017 Progent Corporation. All rights reserved.