For small office computer networks located anywhere in the state of North Carolina, Progent's Microsoft and Cisco qualified engineers can provide phone support and troubleshooting to resolve your network problems fast and cost effectively. Progent has developed enterprise-level expertise, advanced software utilities, and support knowledge bases to identify and fix network problems while avoiding the cost and time delays normally associated with in-person service calls.

If your North Carolina small business is situated beyond the larger urban areas such as Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your nearby network support options may be limited in technical expertise, or not available during urgent situations. This can result in a network environment that is unusable or causing wasted time due to technical problems continuing for too long. Progentís group of seasoned network professionals average more than 12 years of real-world industry experience, in the trenches of network support, performing a large variety of technical tasks for a broad range of clients. This means you get not only the technical competency needed for the task, but an expert with demonstrated methods for applying those skills to deliver excellent network solutions.

Help with Choosing an ISP and an Internet Connection Plan
Progent can provide the cost-effective services of remote Internet connectivity experts to help your company to evaluate or enhance your Internet services so your Internet connectivity solution matches your business needs. Services provided by Progent's engineers include evaluation of your current bandwidth utilization, vendor and service plan comparison and ordering, network provisioning, and managing a smooth move to a new ISP and/or service plan. Provisioning can include optimizing existing routers and switches and configuring new ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations. Progent's ISP, telecommunication carrier and collocation vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Juniper and NetScreen Support
Progent's Juniper Networks-authorized network engineers can help your company to plan and deploy Juniper Firewall and VPN technology, enhance and support your network infrastructure, and migrate smoothly from outdated devices to the latest versions. Progent's Junos OS consultants offer support for Juniper's flagship network control software to enable you to simplify the management and strengthen the security of your Juniper VPN appliances, firewalls, and switches. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help you maintain networks that include a combination of Juniper's software platforms.

Broad and Deep Knowledge of Office Networks
Progentís group of close to 100 network experts means customers benefit from the leverage of over a thousand years of combined background and collective knowledge to resolve the most vexing computer problems. Progentís accredited network engineers possess the experience to identify fixes fast and deliver them cost effectively.

Microsoft Project Server Setup and Support
Progent's certified Microsoft Project Server and Project Online consultants can provide advanced remote and on-premises support for Project Server and for Microsoft products that work closely with Project Server. Services offered by Progent include Project Professional and Project Web App integration, SharePoint Server 2013 design and deployment, SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, MS Exchange 2016 migration, Exchange Server 2013 consulting, Exchange Server 2010 maintenance,Excel and Office 365 Excel development, plus PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE network consultants to help your company to optimize your environment to accommodate local, branch office, home-based, and mobile workers so that they can use Project Server to collaborate securely and productively. Progent's certified security engineers can assist your IT team to plan and enforce security workflows that protect important business data without interfering with the productive sharing of legitimate data.

Android Smartphone and Tablet Integration
Progent's Android smartphone integration consulting have extensive background providing online and on-premises support for organizations of any size who need to integrate Android phones and tablets into their IT systems so that mobile clients can work together from virtually anywhere. Progent has the breadth of know-how to resolve technical issues that involve numerous vendors and that entail a combination of older and current technology. Progent offers affordable remote technical support to help you with any facet of planning, implementing, managing and maintaining your BYOD environment. Progent can provide occasional support to help you to handle especially stubborn technical issues, or Progent can provide comprehensive project management support to help you finish major IT initiatives on schedule and on budget. Progent can assist with local, cloud-centric, or hybrid networks and offers support for all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one classes to show you how to manage and use Android phones securely and productively.

Citrix Virtual Windows Desktop Engineering Support
Desktop and application virtualization platforms from Citrix permit fast provisioning of new client computers, fast deployment of new applications, simplified image control, immediate restoration after desktop PC breakdown or theft, reduced capital cost and extended useful life for client computers, predictable performance, centralized control of security policies, and the ability to prevent critical corporate or government data from being taken from the data center. Progent's Citrix-certified XenDesktop consultants and XenApp experts can assist you to assess, pilot, deploy, manage, and support Citrix virtual Windows desktop and application products and can assist you with other virtualization platforms from Citrix by offering Citrix XenServer consulting services and Citrix Essentials for Hyper-V support.

Progent's Integration and Development Services for SQL Server 2016
SQL Server 2016 offers significant enhancements in performance, scale, data security, high-availability, BOYD support, and integrated BI. Innovations include PolyBase for handling relational and non-relational databases in one appliance for big data applications, R language integration, Row-level Security, Mobile Report Publisher, and centralized control over on-premises and cloud-based resources. Progent's Microsoft certified SQL Server 2016 consultants can provide remote and on-premises expertise to assist organizations of all sizes to design, implement, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft products including Windows Server, Exchange Server 2016, SharePoint, Dynamics GP, Lync or Skype for Business, and SCOM.

Full Range of Security Services
Progent's CISM, GIAC, and CISA certified security engineers can assist you to perform comprehensive security audits, restore operations quickly from compromised security, set up firewalls, set up secure mechanisms for remote and mobile access, deploy spam and virus filtering and email encryption, and create a company-wide security plan based on 24x7 automated monitoring.

Migration Help for SharePoint Server 2013
Progent has been delivering SharePoint consulting services since the first product was published over a decade ago, and Progent has the breadth and depth of technical know-how to help businesses of any size to design and implement a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist you to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration solution; determine if an in-house, Cloud-based or hybrid deployment is best suited for your busi9ness; and pick the right version of SharePoint 2013 for your applications. Progent can provide comprehensive project management support or can assist in individual tasks associated with your SharePoint 2013 deployment.

Planning and Migration Support services for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 planning and migration experts can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Remote and onsite assessment and migration services for Microsoft Windows 10 provided by Progent include ROI estimates, project supervision, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile device management, teleworker access, data and identity security, streamlined deployment and administration, infrastructure design, wired/wireless convergence, business continuity planning, webinar training for IT support personnel and end users, and ongoing Call Center support services.

Mac OS X Support
Progent's consultants for Apple Mac OS X technology can provide Apple Macintosh users a range of services including desktop support, assistance with Apple Macintosh application software, security and accessibility consulting, co-existence with Microsoft-based networks, and custom education. For business systems based solely on Mac OS X or for environments utilizing a combination of Apple Mac, Linux, and Windows based servers and desktops, Progent has the experience and depth to deal with the challenge of architecting, configuring and maintaining a network system that is stable, safe, efficient, and aligned with your business goals.

Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a tightly integrated expansion of Cisco Unified Communications Manager (CUCM), is a converged voice messaging solution that promotes productive collaboration by providing flexible set of alternatives for retrieving calls and messages within a framework that is simple to implement and manage. Unity Connection lets you read and manage voicemail messages from your Exchange inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), available in select Cisco ISR routers, offers cost-effective voicemail, unified messaging, interactive voice response (IVR), and automated-attendant services for small to mid-size businesses (SMBs) and enterprise branch offices with up to 500 workers. Progent's Cisco-qualified CCIE network consulting experts offer Cisco Unity Connection and Unity Express (CUE) configuration and troubleshooting services to ensure that your voice messaging solution continues to deliver the highest possible business value.

Citrix XenServer Virtualization Consulting Support
Progent's Citrix certified XenServer virtualization consultants can help your company to evaluate the business advantages of XenServer and additional Citrix platforms, and can help you to design, test, implement, troubleshoot, and support a Citrix XenServer installation. Progent can also analyze your existing XenServer deployment and show you how to optimize consolidation, responsiveness, security and compliance, availability, and disaster recovery.

Exchange 2010 Server Upgrade Help
Progent's Microsoft-certified Exchange 2010 engineers can assist you to advantages the value of Microsoft Exchange 2010 for your organization and can help your IT staff to design and carry out an affordable migration to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange Server 2000 that will provide quick return on investment by increasing your productivity, lowering the expense of hardware and service, simplifying administration, and consolidating your key communications platforms.

VMware NSX Virtual Networking
VMware's NSX network virtualization platform enables you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and managed with a high level of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, upgrades and patches and can generate audit reports to confirm full service restoration, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the complete virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help your organization to plan, deploy, test and maintain a disaster recovery solution powered by VMware SRM and VMware NSX.

Contact a Progent Computer Support Expert
To find out how you can get in touch with a Progent computer consultant for online or on-premises help in , call 1-800-993-9400 or visit Online Computer Support.

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