For business computer networks located throughout the state of North Dakota, Progent's Microsoft authorized engineers can deliver phone support and remote troubleshooting to repair your computer network issues fast and affordably. Progent has developed world-class skills, software tools, and support knowledge bases to diagnose and fix computer network problems while avoiding the cost and delays normally associated with on-site technical service calls.

If your North Dakota organization is located outside of the larger metropolitan areas such as Fargo, Bismark, or Grand Forks, your nearby computer network support choices may be limited in technical expertise, or not available during a crisis. This can result in a network environment that is unusable or causing wasted time due to technical problems going unresolved for too long. Progentís group of field proven network engineers average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a extensive range of technical tasks for a varied range of clients. This means you get not only the technical expertise needed for the job, but a consultant with field proven methods for applying those skills to assist with cost effective network solutions.

NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with synchronous replication to deliver rapid, zero RPO disaster recovery between sites that are up to 185 miles (300km) away from one another. Progent can provide online or on-premises access to a NetApp MetroCluster expert who can assist your business to plan, configure, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by delivering guidance with procedures such as assigning disk pools, determining aggregate layout, setting up volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and testing your MetroCluster DR system to verify compliance with information assurance standards and regulatory requirements.

ProSight DPS Managed Backup
ProSight Data Protection Services cloud backup provides small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of critical data, apps and VMs that have become lost or corrupted as a result of component breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can provide world-class expertise to set up ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FINRA, and PCI and, when needed, can assist you to restore your critical data. Read about Progent's complete ProSight series of affordable network management outsourcing services for small and mid-size organizations.

Broad Expertise in Microsoft's Popular Server Software
Progent's staff of network consulting experts can help large businesses to plan, deploy, and manage major rollouts of key Microsoft technology by offering support such as Active Directory configuration, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration, Exchange Server 2010 management, SharePoint Server 2013 design and installation, Skype for Business migration consulting and Microsoft Lync Server management, plus Microsoft SQL Server 2016 upgrades and Microsoft SQL Server 2014 database administration. Progent has helped some of the world's largest organizations to integrate technology based on Microsoft servers and can provide branch office IT supports for enterprises with local offices in Northern California or major cities throughout the U.S.

Integration Expertise for Office 365 Apps and Cloud Services
Office 365 is Microsoft's growing family of client productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Office 365 apps and cloud services are offered in an array of product bundles intended for markets ranging from students and home offices to enterprises. Progent offers quick and affordable remote access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Google Android technology. Progent can help your business to evaluate the wealth of subscription plans available with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants support cross-vendor networks that include Windows, macOS, and Linux technology. Progent can also help your business to create and maintain hybrid networks that seamlessly combine on-premises and cloud resources.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system running efficiently by tracking the state of vital computers that drive your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT management staff and your assigned Progent consultant so all looming issues can be addressed before they have a chance to disrupt productivity. Learn about Progent's complete ProSight line of value-priced network monitoring and management services for small organizations.

Progent's Online Consulting, Programming and Training Support for Office Excel and Office 365 Excel
Progent's certified Excel and Office 365 Excel application consultants can provide a wide range of online services to help you to plan, program, test, install, manage, and debug applications based on any release of Excel, including Excel 2016 and Office 365 Excel. Progent can help your business to migrate your current Excel applications to the newest releases of Excel, integrate Excel with Apple iOS and Google Android mobile devices, and resolve compatibility problems between various versions of Office Excel. Progent can provide as-needed support to organizations looking for a fast fix to a stubborn problem associated with Office Excel and Progent can also provide comprehensive project management services for upgrading or creating mission-critical application software based on Office Excel. Progent's affordable online training classes for Excel can be customized to meet the special requirements of individuals or teams.

Responsiveness of Progent's TRC for Remote Support
Progent's Technical Response Center (TRC) is committed to delivering the highest quality of remote network support services offered anywhere for both urgent as well as non-critical problems. For urgent issues that affect many workers, key people, or a line-of-business program, the TRC will engage within an hour. For standard problems, the TRC is committed to respond within two hours. Under any circumstance, your trouble ticket will be generated quickly and correctly, You will be sent a confirmation from the ticketing system, and the TRC will get in touch with you regarding every resolved problem to verify you are comfortable with the outcome and willing to close out the ticket. Learn more concerning Progent's Technical Response Center Customer Commitment.

Extended Hours Remote Support
Progent's affordable after-hours online support program provides clients 24x7 availability of remote support from Progent's Technical Response Center (TRC). Services available beyond standard business hours include fixing problems with Windows server products, MS Windows desktop support, help with Microsoft Office programs, network and system backup/restore, and basic routing and switching help for Cisco technology.

Cost-effective Network Support Solutions
Many small companies utilize poor metrics when searching for a computer consultant. Cost per hour is usually not a good measure for value. A consultant with inadequate technical background can take many times longer to perform the identical task than an experienced Information Technology professional. As an example, charging 30% less per hour, but taking three times longer for the same job is hardly a bargain. Still worse, a poorly architected or implemented network environment that is unreliable and difficult to administer or upgrade can cost a business many times more than its setup price due to lost productivity. Progent's customer testimonials from satisfied businesses throughout the United States confirm the efficiency of Progent's service model and the technical capability of Progent's team of IT professionals.

Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading information security vendors to provide centralized management and world-class protection for your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. Learn more about the complete ProSight portfolio of affordable network management outsourcing services for small and mid-size businesses.

Failover Clustering Support for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover clustering feature set built into the most recent versions of Windows Server has been dramatically redesigned to simplify the installation, setup, and maintenance of clusters and to provide greater levels of system dependability, security, performance, and versatility. New or enhanced features include automated cluster verification, easier setup and deployment, unified cluster management, redesigned cluster infrastructure for maximum availability, hardened protection and quorum models, minimization of failure points, more storage and memory capacity, enhancements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual servers. Progent's certified cluster technology experts can assist you evaluate the advantages of failover clusters, plan and execute an installation, educate your network support staff to manage your cluster environment, deliver continuing consulting and technical help services, and create and test a business continuity procedure. Progent's Windows Server 2016 disaster recovery experts can show you how you to create a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's massive Azure cloud.

Microsoft SharePoint Server Consultants
Progent's Microsoft-certified SharePoint 2013 developers, SharePoint Server 2010 specialists and SharePoint 2007 experts can help you rationalize the business case for deploying the latest version of SharePoint, consult with you on the appropriate version of SharePoint Server for your application, provide setup and deployment expertise, assist you to set up MS SQL Server as a back-end DBM, improve your network infrastructure, integrate your off-the-shelf and customized application software to work with SharePoint Server, design a company-wide security plan that includes portal technology, and provide maintenance and Help Desk Call Center support.

Progent's Online Consulting and Training Services for Office Word and Office 365 Word
Progent's certified Office Word and Office 365 Word consultants offer a broad selection of economical online consulting services to help your organization to manage and troubleshoot your current Microsoft Office Word solution or assist you to migrate to a current release of Microsoft Office Word. Support available from Progent's experts include VBA programming, identifying and resolving compatibility problems between different versions of Office Word, integrating Word with other Microsoft Office apps such as Excel and Outlook or with 3rd-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone integration, and remote Microsoft Office Word training sessions tailored for individuals or groups.

Get in Touch with a Progent Computer Consultant
To find out how to get in touch with a Progent network consultant for remote or on-premises assistance in , phone 1-800-993-9400 or visit Remote Computer Help.

© 2002- 2018 Progent Corporation. All rights reserved.