For small office network systems located within the state of Nebraska, Progent's Microsoft authorized professionals can deliver phone help and remote troubleshooting to repair your computer network troubles quickly and affordably. Progent has acquired top-notch skills, advanced software utilities, and support knowledge bases to identify and repair computer network problems while avoiding the high cost and time delays normally associated with in-person service visits.

If your Nebraska small business is located outside of the larger metropolitan areas such as Omaha, Lincoln, Bellevue, or Grand Island, your nearby network support options may be limited in technical capability, or unavailable during an emergency. This results in a network environment that is unstable or causing efficiency loss due to technical issues persisting for too long. Progent’s group of seasoned network professionals average more than ten years of real-world industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a diverse range of clients. This means you obtain not just the technical competency needed for the task, but a consultant with field proven methods for applying those skills to provide efficient network solutions.

Amazon AWS Integration Consulting
Progent's Amazon Web Services (AWS) planning and integration experts offer cost-effective remote consulting to assist businesses to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to deploy cloud-based or hybrid networking models that efficiently integrate Amazon AWS resources. Progent can provide occasional expertise or Progent can deliver project management outsourcing to help you move efficiently to the Amazon AWS platform.

Progent's Consulting Support for Microsoft SQL Server 2016
SQL Server 2016 offers significant improvements in performance, scale, security and compliance, availability, mobile computing integration, plus built-in analytics and reporting. Innovations include PolyBase for processing structured and unstructured databases in one appliance for big data applications, R language support, Always Encrypted mode, Mobile Report Publisher, and centralized management of local and cloud-resident resources. Progent's Microsoft certified SQL Server 2016 consultants can provide online and onsite support to help organizations of any size to plan, deploy, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server, Exchange, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

Progent's Test and Design Lab at the Herakles/QTS Data Center
The Progent Test and Training Lab located at the Herakles Colocation Center in Sacramento has a variety of dedicated servers and network equipment that can be used remotely or on site to accommodate piloting, assessments, performance modeling, forensics, disaster recovery planning, training, and other purposes to help Progent's clients successfully carry out major projects.

Unified Communications Manager and Cisco Unified CM Express Planning, Deployment and Troubleshooting
Unified Communications Manager (CUCM), formerly named CallManager, functions as the heart of Cisco's communications and collaboration portfolio. Unified Communications Manager and Unified CM Express offer an advanced collaboration network by integrating tightly with complementary apps like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's Cisco-certified Cisco Unified CM consultants offer efficient and budget-friendly online and on-premises expertise to help businesses of all sizes to create and administer CUCM deployments by providing Unified Communications Manager integration and troubleshooting consulting services that add maximum productivity. Progent can help with any aspect of CUCM configuration and troubleshooting in areas that include reviewing dial plans, integrating Cisco VoIP phones, setting up SIP connections and PSTN support, deploying ISR G2 routers, designing UCS server clustering solutions for high availability, capacity planning, and integration with Exchange Server.

Citrix Desktop Virtualization Support Services
Desktop and application virtualization solutions offered by Citrix allow fast provisioning of new desktops, fast deployment of current applications, simplified desktop image control, immediate restoration after desktop hardware failure or theft, lower initial investment in and extended useful life for desktop PCs, predictable high performance, centralized control of security policies, and the ability to prevent critical business information from being taken from the data center. Progent's Citrix-certified XenDesktop engineers and XenApp specialists can assist you to assess, test, install, manage, and troubleshoot Citrix virtual desktop and application technology and can help you manage and support additional virtualization platforms from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V integration.

MySQL Application Programming and Database Administration Consulting
Progent's certified MySQL database management consultants offer a range of budget-friendly online services to help organizations to enhance the strategic value of MySQL. Support services available from Progent for MySQL cover database administration support, software programming, and database migration assistance.

Cisco IOS software Update Support
If your network includes Cisco routers, you could be using an outdated release of Cisco IOS, the operating system powering almost all Cisco router as well as current Cisco switches. Cisco frequently offers upgrades to IOS in order to fix problems, plug security vulnerabilities, or improve functionality. However, updating IOS and other Cisco OS platforms can be tricky, depending upon your Cisco appliance and your network infrastructure. As an example, there could be limited internal Flash storage that could cause a new software release to operate incorrectly. Progent's Cisco CCIE-certified consultants can provide a broad selection of support services associated with upgrading Cisco IOS software or other Cisco OS such as CatOS or CallManager. Progent's consultants can perform audits of your router software, recommend sensible updates, provision Cisco appliances, copy images, configure and test your Cisco software, tune throughput, resolve issues, and train your network support managers how to utilize all important new capabilities.

Progent's Online Consulting and Training Support for Microsoft Office Word and Office 365 Word
Progent's certified Office Word and Office 365 Word consultants can provide a broad selection of affordable remote support services to assist you to manage and troubleshoot your current Microsoft Word environment or help you to migrate to a newer version of Office Word. Support available from Progent's Word experts include VBA programming, isolating and fixing compatibility problems between different releases of Office Word, integrating Office Word with different Microsoft Office applications such as Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,network optimization for dependable. reliable cloud access, security consulting, and smart phone and tablet integration, and online Office Word training sessions tailored for individuals or groups.

Microsoft Windows 2008 Hyper-V Virtual Server Support
Progent's Microsoft-certified Windows Hyper-V professionals can assist you to analyze the possible advantages of Hyper-V-based server virtualization for your company, conduct pilot implementations to validate Hyper-V's compatibility with your line-of-business applications, assess your network and server infrastructure for optimal operation with virtualization technology, help you in moving to Microsoft Windows Server 2008 R2 or upgrading to Windows Server 2012 R2 and setting up Windows Hyper-V, educate your IT personnel to track and manage Hyper-V, offer world-class consulting support for improving the security of your virtual servers, establish and validate disaster recovery procedures that maximize system availability, and deliver continuing consulting and maintenance including affordable online troubleshooting and comprehensive Help Desk services.

Data Backup Consultants
Progent's data backup engineers offer consulting support for a wide range of utilities and technologies that provide solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and handhelds. Progent can provide help for all major data protection products including Acronis, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can help your company to implement, upgrade, or maintain backup/restore systems for a variety of architectures such as on-premises, remote, cloud, or a mix.

Exchange 2010 Server Migration Support
Progent's Microsoft Gold-certified Exchange 2010 engineers can help you to advantages the benefits of Exchange 2010 for your organization and can help you to plan and carry out an economical migration to Exchange Server 2010 from Exchange Server 2003 or Exchange Server 2000 that will offer quick return on investment by increasing your productivity, lowering the cost of equipment and service, simplifying management, and integrating your key communications platforms.

Cisco Wireless VoIP Phone Solutions
Creating solutions with Cisco's wireless VoIP phones typically demands that you set up and optimize numerous components of your Wi-Fi infrastructure such as APs, routers and switches, Cisco wireless LAN controllers, and management software. Progent's wireless IP phone configuration consultants can provide remote and onsite support to help your organization build and maintain a Cisco wireless VoIP phone solution by delivering integration services that can range from troubleshooting the set up of an IP phone or AP to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.

Spam/Virus Filtering Services and Email Encryption
Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security companies to deliver centralized management and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays within your security perimeter.

Talk to a Progent Network Support Expert
To learn how you can get in touch with a Progent computer support expert for online or on-premises support in , call 1-800-993-9400 or visit Online Computer Help.














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