For small office networks located within the state of Nebraska, Progent's Microsoft and Cisco certified technical team members can deliver online support and remote troubleshooting to repair your computer system issues quickly and cost effectively. Progent has acquired enterprise-class skills, sophisticated utilities, and support databases to diagnose and resolve computer network problems without the expense and delays normally associated with in-person technical service visits.

If your Nebraska business is situated beyond the larger metro areas such as Omaha, Lincoln, Bellevue, or Grand Island, your nearby network systems support choices may be limited in skills, or unavailable during urgent situations. This results in a office network that is unpredictable or causing wasted time due to technical problems continuing for too long. Progent’s team of seasoned network engineers average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a extensive range of technical projects for a broad range of customers. This means you obtain not just the technical skills needed for the task, but an expert with demonstrated methods for applying that expertise to provide cost effective network solutions.

Disaster Recovery/Business Continuity Planning Support Services
Progent can provide advanced remote expertise for disaster recovery/business continuity planning, validation, and training to assist your company to prepare for potential disasters, minimize downtime for your essential network operations, eliminate data loss, and comply with regulatory mandates and business obligations. Progent's business continuity consultants can team with your management and IT administration group to perform business impact analysis, identify interdependencies, specify human and physical resources required to operate your organization, determine business-critical IT services and define allowable recovery times, qualify hot backup centers, set up safe remote connectivity for crucial workers, implement emergency notification mechanisms and define responsibilities for staff, write a comprehensive recovery plan, and train key people to carry your agreed upon solution. Progent's Windows Server 2016 disaster recovery experts can assist you to design and build a cost-effective disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's Azure cloud.

NetApp SAN Storage Solutions
Progent offers enterprise clients online or onsite NetApp SAN consulting services for NetApp's complete line of SAN software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to resolve issues with NetApp SAN environments quickly and affordably following leading practices.

Microsoft Virtual Desktop Support Services
Microsoft's virtual desktop technologies lower the work needed for IT managers to deploy applications so they are standardized throughout an entire workforce, offer the power to manage rights to critical information, and allow fast deployment of additional or updated desktops. With Microsoft Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure behind RDS streamlines client access, enhances responsiveness, strengthens data security, centralizes management, and provides an almost transparent user experience. Progent's desktop virtualization consultants can help you to assess the strategic benefits of Microsoft's desktop virtualization technologies, set up test and on-line deployments, optimize your system architecture to support virtual desktops efficiently, assess and remediate security issues, and educate your IT managers to follow industry best practices to achieve maximum payback from desktop virtualization.

Integration Expertise for Office 365 Applications and Services
Office 365 is Microsoft's expanding suite of productivity apps and cloud services available on a subscription basis. Office 365 apps and cloud-based services are offered in an array of product bundles targeted at customers from individuals and home offices to global enterprises. Progent offers fast and affordable online access to consultants with expertise in Microsoft, macOS, Apple iOS, and Google Android technology. Progent can help your business to understand the wealth of subscription plans available with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent's Office 365 integration consultants support multi-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and maintain hybrid solutions that transparently integrate on-premises and cloud resources.

Broad and Deep Knowledge of Office Networks
Progent’s team of over 100 network experts means customers benefit from the leverage of more than 1,000 years of combined background and shared knowledge to fix the most vexing IT issues. Progent’s certified network consultants have the experience to come up with solutions fast and deliver them cost effectively.

Planning and Configuration Consulting for Meraki Cloud-managed Wi-Fi Access Points
Progent's Meraki wireless access point experts offer remote and onsite support to assist organizations of any size to design, install, maintain, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to configure and manage Cisco's Meraki-based wireless infrastructure for environments that can range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology such as switches, ASR routers and ASA firewalls to create a seamless network infrastructure that delivers identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and wireless users regardless of their location or computing device. (See Meraki switches configuration and management.)

Business Intelligence Reporting and Analytics Consulting and Troubleshooting
Progent’s BI reporting experts can provide online and on premises consulting to help you with any phase of business intelligence reporting ranging from troubleshooting or modernizing applications to designing and deploying a comprehensive BI solution. Progent's BI consultants can help you to maintain your current reporting environment, help you to upgrade reports from a legacy reporting product to a modern one, and provide custom remote mentoring to meet your individual needs. Progent’s business reporting consultants can provide expertise in the leading BI reporting platforms such as Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, and Report Designer.

After-hours Online Support
Progent's low-priced extended hours online support program provides companies 24x7 availability of online technical support from Progent's Technical Response Center. Support services available outside standard work hours include fixing problems with Microsoft-based servers, Microsoft Windows desktop support, help with Microsoft Office programs, network and system backup and restore, and fundamental routing and switching support for Cisco networking products.

Comprehensive Documentation of Services Delivered
Progent provides complete and meaningful documentation of all support activity to make sure customers do not feel like a hostage to their IT service provider. Progent sends email documentation of services immediately after finishing each service interaction, and also encloses a printed copy along with monthly invoices. Comprehensive network support reporting makes it less disruptive for clients to transfer to a new service provider or assume increased support duties internally. Complete service documentation also give IT managers the visibility required to assess the quality of maintenance services and produce better informed IT budgets.

Progent's Online Consulting and Training Services for Office Word and Microsoft Office 365 Word
Progent's Office Word and Office 365 Word consultants can provide a broad selection of economical online support services to help your organization to manage and troubleshoot your legacy Microsoft Word solution or assist you to move to a newer release of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, identifying and fixing compatibility problems between different releases of Word, integrating Word with other Office apps such as Excel and Microsoft Outlook or with third-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud access, security consulting, and smart phone synchronization, and online Microsoft Office Word training sessions tailored for individuals or groups.

System Center Data Protection Manager Consulting Support
System Center 2016 Data Protection Manager provides small to mid-size organizations near-continuous backup and easy restore functions for Microsoft-based environment. Data Protection Manager 2016 delivers application-aware backup for critical workloads such as Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, supports virtual machines running on Windows Hyper-V and VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified SCDPM 2016 consultants can help you to plan, implement, administer, and repair a multi-site backup/recovery system built around SCDPM 2016. Progent can assist you to upgrade from a previous version of DPM or from an outdated system, and Progent can tune your SCDPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployments. Progent can provide remote or onsite consulting expertise and can deliver as-needed guidance to resolve technical bottlenecks or deliver comprehensive project management services to help you finish your SCDPM 2016 initiative on time and within your budget.

Get in Touch with a Progent Computer Support Expert
To find out how you can get in touch with a Progent computer consultant for remote or on-premises support in , call 1-800-993-9400 or go to Online Network Help.













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