For small company network systems located within the state of Nebraska, Progent's Microsoft and Cisco authorized engineers can deliver phone assistance and remote troubleshooting to repair your network systems troubles quickly and cost effectively. Progent has developed world-class expertise, advanced software utilities, and support databases to troubleshoot and fix IT problems without the expense and time delays associated with on-site technical service dispatches.

If your Nebraska small business is located beyond the larger urban areas such as Omaha, Lincoln, Bellevue, or Grand Island, your local network systems support choices may be limited in skills, or not available during a crisis. This results in a computer network that is unusable or causing wasted time due to technical issues persisting for too long. Progentís staff of field proven network professionals average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a varied range of customers. This means you obtain not only the technical expertise needed for the task, but a consultant with demonstrated methods for applying those skills to assist with cost effective network solutions.

Remote Consulting for Microsoft Windows Server 2008 R2
Windows Server 2008 R2 is an important step forward in making information networks more secure and available, simpler to virtualize and manage, more expandable, and able to provide an improved platform for web hosting and development. Progent's Microsoft Gold-certified Windows Server 2008 engineers can provide expert, cost-effective remote consulting to assist your company get the most from the improvements incorporated into Microsoft Windows Server 2008 R2 by delivering certified consulting, tech support, training, management, network monitoring, and security engineering services.

Simple Engagement and Billing Model
Progent has made it simple to become a customer. Progent requires no complicated contracts, no minimum commitments, no retainers, and no minimum support time for services delivered during normal working hours. All support time is documented in detail and invoiced to the actual minutes used. By-the-minute billing avoids scenarios in which customers are charged big bucks for fast fixes. Your company is billed exclusively for the support you are provided.

Immediate Help for Urgent Problems
With Progentís emergency online computer troubleshooting services, your company can get immediate support for problems that are causing lost productivity. Online help eliminates the long delay and increased cost associated with on-site technical help. For day-to-day administration work, Progentís remote support engineers can complete the majority of jobs within minutes of a request, rather than requiring your company to live with a problem for up to a day for on-premises support to show up.

ProSight Data Protection Services Managed Cloud Backup
Progent's ProSight Data Protection Services cloud backup provides small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates your backup activities and enables fast recovery of critical data, applications and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can provide advanced support to configure ProSight DPS to to comply with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your critical data. Find out more about the entire ProSight portfolio of value-priced managed services for small and medium-size businesses.

SQL Server 2012 Support Services
Progent can provide the support of certified SQL Server 2012 consultants and experienced database application developers, DBAs, project managers, network infrastructure architects, disaster recovery planning specialists, and security professionals to help your business to manage your SQL Server 2012 solution and configure a cost-effective and secure IT infrastructure that helps you realize the full business benefit of SQL Server 2012. Progent can also help your company to migrate to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

The Progent Test and Design Lab at the Herakles/Quality Technology Services Data Center
Progent's Test and Training Lab at the QTS Data Center in Sacramento, California has a collection of advanced computers and network support infrastructure intended to be used remotely or on site to accommodate piloting, assessments, capacity testing, repair, business continuity planning, education, and additional purposes to help Progent's customers successfully carry out major projects.

Amazon Web Services (AWS) Migration Consulting Services
Progent's Amazon AWS planning and integration consultants can provide affordable online consulting to assist businesses of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Glacier for low-cost archival storage. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance. Progent offers advanced expertise with firewalls and VPN technology and can show you how to deploy cloud-based or hybrid environments that efficiently incorporate Amazon AWS cloud services. Progent offers as-needed expertise or Progent can deliver comprehensive project management outsourcing services to help you migrate smoothly to the Amazon AWS cloud.

Full Range of Security Assistance
Progent's CISA, GIAC, and CISSP certified security engineers can assist you to perform complete security audits, restore operations rapidly from intrusions, configure firewalls, configure safe mechanisms for off-site and mobile connectivity, deploy spam filtering and email encryption, and create a corporate-wide security strategy built around 24x7 automated monitoring.

Juniper Support
Progent's Juniper Networks-certified network consultants can help your company to design and deploy Juniper Firewall/VPN technology, optimize and troubleshoot your network infrastructure, and migrate smoothly from outdated products to the latest versions. Progent's Junos OS consultants can provide support for Juniper's premiere network operating system to help your business to simplify the management and strengthen the protection of your Juniper and NetScreen VPN devices, multi-access gateways, and high-performance switches. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist you manage environments that incorporate a mix of Juniper's OS platforms.

One-stop Shopping for Full-spectrum Network Consulting Services
Progent can be a one-stop source for most network support requirements for small businesses. While focused on supporting environments from Microsoft and Cisco, Progent consultants regularly install, configure, and maintain technologies from leading hardware and software companies such as Check Point Software, WatchGuard, and SonicWALL. Progent also provides support for Mac OS X and Apple IOS technology, Linux technical help, Citrix Systems virtualization help, and Juniper integration.

CRISC-certified Risk Management Experts
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to validate an IT professional's skills to design, deploy, and support IS control mechanisms to mitigate network risk. Progent can provide the expertise of a CRISC-certified engineer to assist you to develop and execute a business continuity or disaster recovery plan based on leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines.

Mac Consulting Services
Progent's support professionals for Apple Mac technology can provide Apple Mac users a variety of technical services such as desktop support, help with Apple Macintosh application software, security and connectivity expertise, co-existence with Windows networks, and custom education. For small business systems based solely on Macintosh OS X or for networks utilizing a mix of Macintosh, Linux, and Microsoft powered servers and desktops, Progent has the background and depth to handle the challenge of architecting, configuring and managing a network system that is reliable, secure, efficient, and aligned with your business needs.

Security Vulnerability Scanning for Small and Mid-size Businesses
Progent offers two ultra-affordable service packages designed to enable small businesses to receive a professional security assessment from a certified security engineer. With Progent's External Network Security Inventory Checkup, a security expert administers an extensive examination of your network from beyond your firewalled perimeter to determine potential risks in the security profile you present to the public. With Progent's Internal Network Security Inventory Scan, a security expert executes a network scan from a secure machine inside your company firewall to assess the risk to inside assaults. Both security inventory services are configured and executed from a protected remote location.

Web Site Development Services
If you need to revamp your corporate Web site, develop internal Webs for applications such as human resources or employee education, establish a powerful Web presence for a new venture, or create world-class, database-driven web applications, Progent can provide skilled and experienced web architects and programmers. Progent's consultants can also help your company to host your web environment by designing and maintaining a protected, dependable server and communications infrastructure that includes remote and mobile access. Services offered by Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 classes for leading web site authoring platforms. For data-driven web sites, Progent can provide the expertise of MS SQL Server programmers, Oracle programmers and database administrators, and MySQL experts.

Microsoft System Center 2016 Consultants
Microsoft System Center 2016 delivers important improvements in the management of hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants offer advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and install a new implementation of System Center 2016, expand or optimize an existing one, upgrade smoothly from an earlier release of System Center, or troubleshoot your System Center solution.

Responsiveness of Progent's TRC for Online Support
Progent's Technical Response Center is committed to providing the best level of online network support services available for both emergency as well as non-critical problems. For emergency problems that impact many users, crucial people, or a line-of-business program, the Technical Response Center will engage within an hour. For standard problems, the TRC is committed to respond within two hours. In all cases, your trouble ticket will be created promptly and accurately, You will receive a confirmation from the ticketing system, and the TRC will get in touch with you on each resolved problem to make sure you are satisfied with the results and ready to close out the trouble ticket. Find out more details concerning Progent's TRC Customer Commitment.

Get in Touch with a Progent Computer Consultant
To find out how to get in touch with a Progent computer support expert for online or onsite support in , phone 1-800-993-9400 or visit Online Computer Help.

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