For business networks located throughout the state of New Jersey, Progent's Microsoft and Cisco qualified professionals can deliver phone help and remote troubleshooting to repair your computer system troubles fast and affordably. Progent has developed world-class expertise, advanced software tools, and support databases to diagnose and resolve IT problems while avoiding the cost and delays normally associated with onsite service visits.

If your New Jersey company is situated outside of the larger metropolitan areas such as Newark, Jersey City, Paterson,or Elizabeth, your local computer network support options may be limited in technical expertise, or not available during urgent situations. This results in a office network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís group of seasoned network professionals average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a broad variety of technical projects for a varied range of clients. This means you get not just the technical skills needed for the job, but a consultant with demonstrated methods for applying those skills to assist with excellent network solutions.

Easy Engagement and Billing Structure
Progent has made it simple to be a client. Progent requires no complex contracts, no minimum commitment, no retainers, and no minimum support time for services performed during normal business hours. All consulting time is documented in detail and invoiced to the precise number of minutes used. Per-minute billing eliminates scenarios in which clients pay major bucks for fast fixes. You are charged only for the support you are provided.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can assist businesses to configure Progent's Email Guard Security Gateway to enforce specified content security policies for monitoring the content of email messages and attachments and preventing the transmission of sensitive or inappropriate information or spam. Email Guard's outbound email content filtering technology can also help your business avoid reputation loss and stay compliant with industry security standards and government requirements such as HIPAA and Sarbanes-Oxley.

Full Array of Security Services
Progent's CISM, GIAC, and CISA certified security engineers can assist you to perform complete security evaluations, recover rapidly from virus and worm attacks, set up firewalls, set up secure mechanisms for remote and mobile connectivity, install spam filtering and email encryption, and create a corporate-wide security strategy based on 24x7 automated monitoring.

ZENO Monitoring and Reporting for IP-based Resources
ZENO is Progentís network monitoring and management subscription service that incorporates advanced remote monitoring and management techniques to keep your IT system running at peak levels by tracking the state of all vital IP-based devices that make up your entire network environment. When ZENO uncovers a problem, an alarm is sent immediately to your designated IT management staff and your assigned Progent consultant so all looming issues can be addressed before they can impair or crash your network.

NetApp SAN Storage Solutions
Progent offers enterprise clients remote or onsite NetApp SAN consulting services for NetApp's complete line of SAN storage software and hardware products including ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN storage solutions supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to help you to resolve issues with NetApp SAN storage deployments quickly and affordably based on best practices.

Cisco Voice over IP (VoIP) Phone and IP Video Phone Integration and Support
Progent's Cisco IP phone and video IP phone consultants can help you to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP products to the newest HD media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly branded CallManager, or with Cisco Unified Communications Manager Express (CME) to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager apps like Unified CM IM and Presence Jabber, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent can provide support with all aspects of Cisco IP Phone integration including designing dial plans, solving QoS, configuring SIP trunks and CUBE internetworking, installing Cisco ISR routers with CUBE internetworking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

Microsoft Desktop Virtualization Support Services
Microsoft's virtual desktop solutions lower the work required for IT administrators to install software programs so they are consistent throughout an entire workforce, provide the ability to control rights to critical information, and allow quick deployment of new or upgraded workstations. In Windows Server 2008 R2, the Terminal Services tool has been revamped and named Remote Desktop Services or RDS. Microsoft's innovative VDI infrastructure that powers Remote Desktop Services streamlines client access, improves performance, strengthens security, unifies management, and provides a nearly seamless client environment. Progent's desktop virtualization engineers can assist your company to assess the strategic advantages of Microsoft's desktop virtualization solutions, configure pilot and on-line deployments, improve your system infrastructure to support virtualized desktops efficiently, evaluate and resolve security problems, and educate your network administrators to follow industry best practices to achieve a fast ROI from client virtualization.

Wi-Fi Site Survey
Progentís Wireless Site Survey assists you to plan and install a Wi-Fi wireless LAN optimized for your environment, providing your business a WLAN that has the reception, performance, load-handling capability, Quality of Service, data protection, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more comprehensive onsite service. Progentís onsite wireless survey features onsite walkthroughs, spectrum and security assessment of your existing wireless network, evaluation of your site's floor plans, testing for radio frequency interference, RF propagation modeling, selection of the best locations for client-requested Wireless Access Points (WAPs) including Aironet indoor and outdoor APs, Meraki access points and Apple AirPort devices, and a detailed document defining a new wireless network.

Consulting Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's SCVMM 2012 consulting experts can assist organizations of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; design, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can help you to upgrade from an older edition of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 environment to make sure you get the highest possible business value. Progent can also provide Virtual Machine Manager 2016 migration consulting to help you to design and execute a smooth migration from SCVMM 2012 to SCVMM 2016 so you can benefit from stronger security features, high availability VMM storage options, and other enhancements.

Upgrade Consulting for Microsoft Skype for Business Server
Progent's Microsoft-certified Skype for Business integrators offer online and on-premises consulting services for organizations of any size to evaluate the benefits of upgrading to Skype for Business from any release of Lync Server or Office Communications Server. Progent can assist you to design an on-premises, cloud or hybrid topology; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; configure high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems like Cisco Video Interop Server. Progent's certified network security consultants can assist you create and verify a security strategy for your Skype for Business solution that is compliant with regulatory standards.

Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 incorporates key features initially developed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree dramatically improves the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving security, availability, expandability, manageability, dependability and recoverability. Progentís Microsoft Gold-certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, configure test environments to verify the ability of Hyper-V 2016 to support your vital applications, plan an efficient network architecture for a cloud-based or hybrid deployment, develop and execute a smooth upgrade strategy, train your IT management and support staff, and provide ongoing consulting and debugging support to ensure that your Hyper-V 2016 solution gives you maximum business value.

64-bit Computing Upgrade Support Services
Progentís 64-bit upgrade support specialists can assist you to enhance your application servers and workstations efficiently from 32 bits to 64 bits. Progent can assist you to calculate the costs and benefits of moving to 64-bit processing, plan an economical migration process that reduces operational disruptions, and deliver responsive remote support to aid your company to configure 64-bit operating systems and applications on your existing hardware. Progent's Microsoft Gold certified processing consultants can assist you to integrate the 64-bit versions of Microsoft products like Microsoft Windows Server 2008, Exchange Server, Windows 7, and Microsoft Office Excel.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC was founded in 1999 to validate the knowledge of IT security experts. GIAC certifications are acknowledged by companies and government organizations throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer help with any of the security capabilities addressed within the GIAC certification such as auditing network vulnerability, incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions for compliance with government requirements for reporting incidents.

Microsoft SharePoint Server Help
Progent's Microsoft-certified Microsoft SharePoint Server 2010 engineers and Microsoft SharePoint 2007 consultants can assist you to evaluate the business justification for implementing the latest version of SharePoint Server, advise you on the most appropriate version of SharePoint Portal Server for your application, offer setup and integration expertise, assist you to set up MS SQL Server as a back-end database, improve your network integrity, integrate your standard and customized application programs to work with Microsoft SharePoint Server, develop a comprehensive security strategy that encompasses portal solutions, and provide troubleshooting and Help Desk support.

Planning and Support Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft certified System Center 2012 Operations Manager consultants have more than 10 years of background planning, implementing, enhancing and fixing System Center Operations Manager solutions and offer organizations of all sizes expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to plan a topology for SCOM 2012 servers that provides the performance and resilience needed to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric and Microsoft and third-party applications and services. In addition, Progent can provide fast remote or onsite troubleshooting to assist you to fix critical issues uncovered by Microsoft SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to assist your organization to upgrade efficiently from SCOM 2012 to SCOM 2016.

Deployment Support for Microsoft Lync Server 2013
Microsoft Lync 2013 enables businesses of any size to build a centrally managed and protected communications ecosystem that supports the modern BYOD computing style with instant messaging (IM). instant messaging, real-time presence, web meetings with application sharing and whiteboard, as well as IP and PSTN calling across a broad assortment of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 consultants can assist you to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or hybrid model suitable for your present and future goals, deploy Lync Server 2013 in a way that expedites your return on investment, and provide custom online and onsite training to your IT team and users. Progent offers expertise in critical pieces of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with key Office and Office 365 apps such as Outlook, Excel and PowerPoint. If your company are currently using Microsoft Lync Server, Progent's Skype for Business Server consultants can help you to plan and carry out a smooth upgrade to Skype for Business.

Talk to a Progent Network Support Expert
To learn how to get in touch with a Progent computer support expert for online or on-premises expertise in , phone 1-800-993-9400 or visit Online Network Support.














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