For small business computer networks located within the state of New Jersey, Progent's Microsoft and Cisco qualified professionals can deliver online assistance and remote troubleshooting to resolve your computer network issues quickly and cost effectively. Progent has developed world-class expertise, sophisticated utilities, and support databases to diagnose and repair IT problems while avoiding the cost and time delays associated with on-site service calls.

If your New Jersey organization is situated outside of the larger urban areas such as Newark, Jersey City, Paterson,or Elizabeth, your local computer support choices may be limited in expertise, or not available during an emergency. This results in a network environment that is unusable or causing productivity loss due to technical problems going unresolved for too long. Progentís staff of network engineers average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a extensive range of clients. This means you get not just the technical know how needed for the job, but an expert with proven methods for applying that expertise to provide excellent network solutions.

Wireless Site Survey
Progentís Wireless Site Survey assists you to plan and implement a Wi-Fi wireless network adapted to your environment, providing you a WLAN that delivers the coverage, performance, capacity, QoS, security, and roaming ability your company requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed onsite service. Progentís on-premises survey includes physical inspection, RF and data protection audits of your existing wireless network, evaluation of your site's layout, measuring for RF contention, signal propagation modeling, selection of the best placement for client-specified WAPs including Aironet access points, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive document describing a new wireless network.

Juniper Networks Support
Progent's Juniper-authorized network consultants can assist you to design and implement Juniper Firewall/VPN platforms, enhance and support your infrastructure, and upgrade efficiently from outdated products to the latest versions. Progent's Junos OS consultants offer support for Juniper's flagship network operating system to help your business to streamline the administration and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software products and can assist you maintain environments that incorporate a mix of Juniper's OS platforms.

Live Online Education for Popular Desktop Apps
Progent provides online instruction for popular productivity software. Progent's Online training covers topics that include Microsoft Office 365 Excel and Power BI business reporting, Office 365 Word VBA macro development, PowerPoint collaboration, Office Outlook security, Office 365 Access programming, Microsoft Dynamics GP migration, and Windows 10 configuration. Live online learning offers the benefits of conventional in-person sessions, including immediate communication between clients and trainers, but avoids the expenses of travel and the challenge of trying to accommodate the schedules of multiple students.

NetApp SAN Storage Solutions
Progent can provide enterprise customers remote or on-premises NetApp SAN consulting support for NetApp's complete line of SAN storage products including ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive updates, storage management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN storage environments quickly and affordably based on best practices.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can assist you to configure Progent's ProSight Email Guard Security Gateway to use specified content security policies for scanning the content of email messages and attachments and blocking users from sending sensitive or inappropriate data or spam. ProSight Email Guard's email content filtering technology can also help organizations avoid being blacklisted and keep compliant with industry privacy standards and government requirements such as HIPAA and Sarbanes-Oxley. Read more about the entire ProSight line of low-cost outsourced network management services for small businesses.

Eliminate Reliance on Freelance Consultants
By developing a relationship with a full-service IT support firm such as Progent as opposed to a freelance consultant, your company is ensured fast availability of experienced experts when you need them. You do not have to be concerned that illness, training, vacations, or conflicting priorities with other clients will leave you without help when you have a crisis.

Design and Configuration Support for Cisco's Meraki Cloud-managed Wi-Fi Access Points
Progent's Meraki Wi-Fi AP consultants offer online and onsite support to help businesses of any size to design, deploy, maintain, expand or repair Wi-Fi networks that utilize Cisco Meraki cloud-managed wireless access points. Progent can help you to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology including switches, ASR routers and firewalls to create a cohesive ecosystem that delivers identical access, responsiveness, security compliance, ease of management and uptime for wired and wireless clients irrespective of their mobility or device. (Refer to Meraki switches configuration and management.)

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help your organization design, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere and vCloud consulting team offer advanced knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud Suite tools for managing private and hybrid cloud solutions that deliver high availability, data security, and application mobility.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief interview with a Progent backup/recovery expert. The fact-finding interview is designed to assess your company's preparedness to block or recover rapidly after a ransomware incident. Progent will consult with you personally to gather information concerning your current AV defense and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy a cost-effective security and backup environment that aligns with your business needs. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Comprehensive IT Support for Systems at Colocation Sites
There are hundreds of enterprise-class Internet Data Centers in Northern California and major cities across the U.S., and Progent's Internet data center expert consultants can enhance your systemís fault tolerance and performance by helping you choose a colo facility that addresses the specific requirements of your enterprise such as geographic proximity, size, communications, budget, and value-added features and services. Progentís data center support services are intended for businesses with hardware located at co-location hosting facilities and requiring on-demand on-premises help at the colo site plus remote support from Microsoft and Cisco qualified experts. Progent offers a selection of colocation center support services including system topology evaluation, Windows and Linux server installation and support, troubleshooting for server and telecommunications infrastructure, design and installation of non-stop systems, defining and implementing layered security structures, firewall integration and troubleshooting, designing load balancing solutions, and creating fault tolerant server and storage clustering systems.

Progent's Online Consulting and Training Support for Microsoft Office Word and Office 365 Word
Progent's Office Word and Office 365 Word experts offer a broad selection of affordable remote consulting services to assist your organization to maintain your legacy Microsoft Office Word environment or help you to upgrade to a newer release of Office Word. Services offered by Progent's Word experts include VBA programming, isolating and fixing compatibility issues between various releases of Office Word, interfacing Office Word with different Office applications like Excel and Outlook or with third-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, and smart phone and tablet integration, and remote Office Word training tailored for your special requirements.

Progent's Customer Testimonials
Progent has provided online or on-premises network support help to businesses in every state in the country. Many of these clients have expressed their high regard for Progent through testimonials to the excellence of Progent's service staff. Check out Progent's customer testimonials to learn what they say about the quality of Progent's consulting services

Office Access Database Application Programming
Progent's Microsoft Access consulting experts can provide economical remote consulting services for all releases of Microsoft Access including Access desktop and Access Web App and offers expert support for Access application programming, database migration, performance optimization, report design, and maintenance. Progent also offers tailored webinar training for Access application programming and database administration.

System Center 2016 Integration
Microsoft System Center 2016 delivers important improvements for managing hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10; seamless integration of multi-OS environments that include various Linux distributions, Hyper-V and VMware; and expanded cloud support including tighter integration with Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to design and configure a new deployment of System Center 2016, expand or tune your current one, migrate efficiently from an earlier release of System Center, or debug your System Center environment.

Planning and Support Expertise for SCOM 2016
System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and maximum uptime for key applications by providing centralized, cross-platform monitoring of IT infrastructure deployed across on-premises datacenters and private and public clouds. Progent's consulting group offers advanced online and onsite support to assist organizations of any size to design, implement, optimize, update and repair Operations Manager 2016 solutions. Progent's Operations Manager 2016 consulting experts can help your company to migrate to Operations Manager 2016 from earlier releases of Operations Manager or from different IT infrastructure monitoring platforms, or integrate multiple monitoring tools into a unified infrastructure management solution. Progent can also help you extend your SCOM 2016 environment to incorporate resources based in public clouds by providing Azure integration consulting and Amazon AWS hybrid cloud expertise.

Web Site Development Consulting
If you want to spruce up your company Web site, create internal web sites for applications like HR or employee training, build a powerful Web presence for a new business, or create enterprise-class, data-driven web applications, Progent can provide skilled and experienced web designers and programmers. Progent's experts can also assist your company to support your web environment by designing and maintaining a secure, robust server and communications infrastructure featuring remote and wireless connectivity. Services offered by Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training for popular web development platforms. For database-intensive web sites, Progent offers the services of SQL Server programmers, Oracle developers and database administrators, and MySQL consultants.

Talk to a Progent Computer Support Expert
To learn how you can get in touch with a Progent network consultant for remote or on-premises help in , phone 1-800-993-9400 or visit Online Network Help.














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