For small company networks located within the state of New Mexico, Progent's Microsoft authorized technical experts can deliver phone assistance and troubleshooting to fix your network troubles quickly and affordably. Progent has acquired enterprise-class expertise, software tools, and support knowledge bases to diagnose and repair network problems without the expense and delays associated with in-person service visits.

If your New Mexico small business is situated beyond the larger metro areas such as Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, your local network support choices may be limited in technical expertise, or not available during an emergency. This can result in a office network that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progentís staff of expert network professionals average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a large range of technical projects for a broad range of customers. This means you obtain not just the technical competency needed for the task, but a professional with proven methods for applying that expertise to assist with excellent network solutions.

ProSight Data Protection Services Managed Cloud Backup and Recovery
Progent's ProSight Data Protection Services automated backup and disaster recovery provides small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery. For a low monthly price, ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital files, applications and VMs that have become lost or damaged due to component failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your critical data. Find out about the entire ProSight family of value-priced managed services for small organizations.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard data about your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and organizing your IT documentation, you can save up to half of time spent trying to find vital information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Find out about Progent's ProSight portfolio of managed IT services for small businesses.

Live Online Seminars for Desktop Apps
Progent offers live online education for an array of desktop applications and operating systems including Microsoft Office and Office 365 Excel, Word, Publisher, Project, Acrobat Writer, Adobe Photoshop CS, Crystal Reports, and Windows 10 and 8. Webinar-based training provides all the benefits of traditional in-person sessions, such as immediate interaction between clients and trainers, but eliminates the costs of travel and the hassle of trying to synchronize the schedules of multiple workers.

Remote Support for Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 R2 represents an important step forward in making IT systems more protected and available, easier to virtualize and administer, more expandable, and able to offer an improved platform for web publishing. Progent's Microsoft-certified Windows Server 2008 professionals can deliver advanced, affordable online support to assist your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 R2 by delivering consulting, technical support, training, management, monitoring, and security engineering expertise.

Wireless Site Survey
Progentís Wireless Site Survey assists you to design and implement a Wi-Fi wireless network optimized for your facilities, providing your business a WLAN that has the coverage, speed, load-handling capability, QoS, security, and roaming ability your company needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive onsite service. Progentís onsite survey features onsite walkthroughs, spectrum and data protection assessment of your existing WLAN, evaluation of your site's layout, testing for radio frequency contention, RF propagation modeling, selection of the best placement for customer-specified WAPs such as Aironet access points, Cisco Meraki cloud-managed APs and Apple AirPort devices, and a comprehensive document defining a new wireless network.

Progent is a Microsoft-certified Partner
Progent has been designated by Microsoft as a Certified Partner, a qualification given exclusively to the top class of companies that work closely with Microsoft, have been tested for technical expertise, and have verified client references. Microsoft-Partners must maintain large staffs of Information Technology experts who have undertaken comprehensive proficiency testing. Microsoft Partners are provided access to exclusive support and training programs from Microsoft and early access to new software for training and study purposes.

CRISC Network Risk Mitigation Consultants
The CRISC program was initiated by ISACA in 2010 to validate an IT professional's ability to design, implement, and maintain information system controls to mitigate IT risk. Progent offers the expertise of a CRISC-certified consultant to help your company to create and carry out a workplace continuity or disaster recovery plan based on leading practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines.

MS SQL Server Application Development
Progent's certified SQL Server application developers can help with every phase of creating and maintaining SQL Server applications. Progent follows industry best practices using Microsoft's .NET architecture to create expandable, easy-to-manage custom applications and to complete application development projects on time and within your budget. Software development expertise available from Progent for Microsoft SQL Server applications includes functional specs, logical and physical modeling, normalization, data migration, T-SQL programming, software installation, storage management, tuning, backup/recovery strategies, partitioning, replication, security, and disaster recovery/business continuity planning.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting to help organizations of all sizes to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.

Microsoft SharePoint Server Consultants
Progent's Microsoft-certified Microsoft SharePoint 2010 developers and SharePoint Server 2007 support professionals can help you evaluate the economic justification for implementing the current release of Microsoft SharePoint, advise you on the appropriate edition of Microsoft SharePoint Server for your application, provide setup and deployment services, help you to set up Microsoft SQL Server as a supporting database manager, optimize your network infrastructure, integrate your standard and customized application software to operate with SharePoint Server, design a company-wide security plan that encompasses portal technology, and provide troubleshooting and Helpdesk services.

Contact a Progent Network Support Expert
To find out how to access a Progent network support expert for remote or onsite support in , call 1-800-993-9400 or visit Online Computer Help.














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