For business networks located throughout the state of Nevada, Progent's Microsoft and Cisco qualified engineers can deliver remote phone support and remote troubleshooting to repair your network issues fast and affordably. Progent has developed top-notch skills, sophisticated utilities, and support knowledge bases to diagnose and resolve IT problems without the expense and delays associated with on-site service visits.

If your Nevada small business is located outside of the larger metropolitan areas such as Las Vegas, Henderson, Paradise, or Reno, your nearby network systems support choices may be limited in skills, or not available during a crisis. This can result in a network that is unusable or causing wasted time due to technical problems continuing for too long. Progentís group of network engineers average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a extensive range of technical projects for a extensive range of customers. This means you get not just the technical skills needed for the job, but an expert with proven methods for applying that expertise to deliver cost effective network solutions.

Progent's Consulting, Programming and Training Support for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a wide variety of remote services to assist your organization to plan, develop, pilot test, install, administer, and debug applications based on any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to migrate your existing Excel applications to the latest releases of Excel, support Excel on Apple iOS and Google Android mobile devices, and identify and fix compatibility problems between different releases of Office Excel. Progent offers on-demand help to organizations looking for a quick solution to a specific issue related to Office Excel and Progent also offers full project management services for upgrading or developing line-of-business application software built on Office Excel. Progent's cost-effective online training classes for Office Excel can be custom tailored to meet the special requirements of individuals or teams.

Simple Engagement and Billing Structure
Progent's easy per-minute billing model has no complex contracts, retainers or hidden charges. Many competitors have minimum billable time or other extra charges that drive up service. For remote support during regular business hours, you only get billed for the actual time spent working on your problem. If it only requires ten minutes to solve your issue, then you are only charged for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you pay exclusively for the time when a Progent consultant is actually onsite solving your problems. Just Progent's value priced per-minute rate. For emergency same-day onsite service calls, you might be billed for our engineerís travel time, but not a higher emergency rate. Since Progent has a large pool of consultants located within the entire San Francisco Bay Area service territory, an available expert is typically close by to assist. Progent can in addition provide onsite technical support to the majority of zip codes in the U.S. within 24 hours of answering a support request. Progent's remote technical support group has provided assistance to small companies in every state (Refer to Progent's nationwide testimonials.)

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) credential is a globally recognized qualification that represents expertise in network security auditing. Certified by ANSI, the CISA accreditation has candidates undergo an extensive test given by the ISACA professional association. Progent can provide the services of a CISA-certified network security audit professional able to help businesses in the areas of information systems audit process, information technology administration, network assets and architecture ROI, information technology service delivery, protection of information assets, and business continuity preparedness.

Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to design and implement an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless LAN adapted to your environment, providing you a WLAN that delivers the reception, performance, capacity, Quality of Service, security, and hand-off capability your business requires. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive on-premises service. Progentís on-premises wireless survey includes onsite walkthroughs, spectrum and security audits of your existing WLAN, analysis of your buildingís layout, measuring for RF interference, RF propagation modeling, selection of optimum locations for customer-requested Wireless Access Points including Cisco Aironet APs, Meraki access points and Apple AirPort equipment, and a detailed report defining a new wireless network.

BI Reporting Consulting and Development
Progentís business information reporting experts can provide remote and on premises expertise to assist your organization with any aspect of business intelligence reporting ranging from troubleshooting or modernizing applications to planning and deploying a comprehensive BI solution. Progent's management reporting experts can assist you to maintain your current reporting environment, help you to migrate reports and databases from an outdated reporting platform to a modern one, and provide custom online mentoring tailored to your specific requirements. Progentís business reporting and analytics consultants can provide expertise in all popular business intelligence reporting tools including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Designer.

Linux Support Services and Windows/Linux Integration
If your business network mixes Linux technology with Windows, Progent can help you to incorporate your servers into an efficient network that permits all your operating systems to coexist for easy administration, transparent dataflow, fault tolerance, enhanced performance, and tight security. If you are writing or testing Linux based-software on a network that includes Microsoft Windows-based servers, workstations, and applications, Progent can provide comprehensive outsourcing that allows you to focus on your area of high-value expertise.

Design, Deployment and Troubleshooting Services for System center 2012
Progent's System Center consulting experts have over a decade of background integrating, maintaining and fixing the core platforms that make up System Center and can help your organization to plan, install, manage, and repair your Microsoft System Center ecosystem to optimize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent also can provide System Center 2016 upgrade consulting to assist your organization to transition to the latest version of System Center from a previous release or from another datacenter management solution to provide the advantages of best-in-class deployment, centralized management, security and compliance, plus datacenter and critical application performance monitoring.

Microsoft System Center 2016 Consulting Services
Microsoft System Center 2016 provides important improvements in the management of hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10 clients; unified management of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide world-class remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new deployment of Microsoft System Center 2016, extend or tune your current one, migrate efficiently from a previous release of System Center, or troubleshoot your System Center environment.

Collaborative Approach to Service and Technical Issue Escalation
Information technologies have become ever more complex. In addition, typical small business networks integrate solution from dozens of different vendors. All this makes computer integration and support increasingly challenging. It is unfeasible for even the most capable engineer to have deep knowledge in all areas of computer technology, or extensive practical experience in the enormous range of brands, models, and revisions that small businesses incorporate in their information networks. Progent follows a team methodology to network consulting and depends on subject matter experts to bring in-depth skills when necessary to solve the most intractable technical issues efficiently, at the lowest expense to your company.

Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device manufactured by Barracuda or a virtual appliance with similar functionality but which utilizes your existing storage infrastructure. Barracuda Backup safeguards critical company data generated on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to help your business to plan, integrate, manage and repair a BDR solution based on Barracuda Backup. For more information, visit Barracuda Backup and disaster recovery consulting and management.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk consultants and Cisco CUBE integration experts can help you to plan, integrate, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-connected SIP trunks. Progent can provide cost-effective online or onsite expertise to help you to move smoothly to a productive communications environment that delivers accelerated ROI. Progent's certified Microsoft unified communications consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.

Expert Wireless Engineering and Support
Progent's wireless integration consultants have wide-ranging backgrounds in the implementation and maintenance of wireless information technology and can assist you to design, install, manage and repair wireless ecosystems that are compliant, robust, scalable, easy to manage and operate, able to support your vital workloads, and transparently integrated into hybrid cloud environments. Online and onsite support available from Progent cover a selection of wireless solutions such as smartphone management, Wi-Fi network infrastructure planning and deployment, Wi-Fi site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless connections.

Talk to a Progent Network Support Expert
To see how you can access a Progent computer consultant for remote or on-premises assistance in , call 1-800-993-9400 or go to Online Computer Support.

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