For small office networks located in the state of New York, Progent's Microsoft and Cisco authorized technical experts can provide online assistance and troubleshooting to fix your computer system issues fast and affordably. Progent has developed enterprise-level expertise, sophisticated utilities, and support knowledge bases to identify and fix network problems without the high cost and time delays normally associated with in-person technical service dispatches.

If your New York business is situated outside of the larger urban areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, your local network support options may be limited in skills, or unavailable during a crisis. This can result in a network that is unstable or causing wasted time due to technical issues going unresolved for too long. Progentís group of network engineers average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a broad range of customers. This means you obtain not only the technical expertise needed for the job, but a professional with demonstrated methods for applying those skills to provide efficient network solutions.

Migration Support services for SharePoint 2013
Progent has been providing SharePoint support since the first product was released more than a decade ago, and Progent has the scope of IT know-how to assist businesses of any size to design and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft Gold-certified consultants can help your company to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from another collaboration solution; determine whether an in-house, Cloud-based or hybrid configuration is most sensible for your busi9ness; and select the right version of SharePoint 2013 for your applications. Progent can provide full project management services or can help in specific jobs associated with your SharePoint 2013 deployment.

World-class Cisco Help from Expert CCIE-certified Engineers
Progentís exclusive team of Cisco Certified Internetwork Expert (CCIE) network engineers have been awarded an accreditation reserved for the most accomplished specialists for designing, configuring, implementing, and troubleshooting a diverse range of Cisco network and interconnectivity products. There are only seven thousand certified CCIEs worldwide, and achieving this distinction requires extensive proof of networking skills through written examinations and hands-on lab testing to ensure that CCIEís know how to apply knowledge to practical problems. CCIEís have a foundational knowledge of root networking concepts and protocols that allow for quickly crafting multi-vendor solutions.

Private Cloud Hosting Services
Progent's Private Cloud Hosting service combines advanced virtual server platforms, a world-class data center, plus the support expertise of Progent's Microsoft Gold qualified engineering staff to give small companies a comprehensive IT outsourcing alternative that enhances system dependability and protection, reduces administrative overhead, and cuts costs. Under Progent's Private Cloud Hosting structure, the client retains ownership of the data, the operating systems, and the software applications. Since the system is virtualized, it can be transported immediately to a different physical environment without lengthy and chancy reinstallation. With Private Cloud hosting, your network is not kept hostage to a specific hosting service.

The Progent Test Lab at the Herakles/Quality Technology Services Data Center
The Progent Test and Training Lab at the QTS Colocation Center in Sacramento has a collection of advanced servers and network support infrastructure intended to be used remotely or on premises to accommodate piloting, assessments, performance modeling, troubleshooting, disaster recovery planning, training, and other reasons to help Progent's clients successfully carry out major projects.

MySQL Database Application Programming and DBA Services
Progent's certified MySQL relational database management system consultants offer a range of economical support services to assist companies of all sizes to maximize the business benefit of MySQL. Expertise provided by Progent for MySQL environments cover database administration support, application programming, and database migration help.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection specialists can assist you to configure Progent's Email Guard Security Gateway to use standard and custom content policies for monitoring the content of email messages and attachments and preventing the transmission of confidential or unauthorized data or spam-like messages. Email Guard's outbound email content filtering technology can also help your business avoid being blacklisted and keep compliant with industry security standards and regulatory mandates like HIPAA and Sarbanes-Oxley.

Wide and Deep Experience with Business Information Networks
Progentís group of close to 100 networking experts means clients can take advantage of the leverage of over a thousand years of combined experience and collective knowledge to fix the most difficult computer issues. Progentís certified information technology consultants possess the knowledge and experience to find solutions fast and deliver them cost effectively.

Microsoft Windows 8.1 Integration Support
Progent's certified Windows 8.1 consultants can deliver a range of consulting services to help organizations of any size to deploy, administer, and support environments that incorporate workstations, notebooks, tablets, or smartphones powered by Windows 8.1. For enterprise customers, Progent's experienced project management consultants can help create test labs to evaluate Windows 8.1 and plan and implement Windows 8.1 migration projects following industry best practices. Progent's consultants also offer Windows 10 planning and migration support.

Online Support for Windows and Cisco-based Networks
Progentís Technical Response Center provides world-class online technical support for Microsoft Windows and Cisco-based environments anywhere in the U.S. Progent's certified engineers have the knowledge and experience to help you to analyze and resolve difficult network problems rapidly and affordably. The breadth of technical expertise offered by Progent's team of engineers allows them to escalate even the toughest issues to appropriate specialists as necessary. Whether you need occasional phone support and online troubleshooting or ongoing availability of a Help Desk Technical Response Center, Progent's consultants can provide your small business with enterprise-level support without the high cost and administrative hassle of running a large in-house support organization.

Virtualization Support
Virtual compute, storage and networking technologies enable businesses to maximize utilization, simplify network operations, and improve application uptime and data protection. operate several virtual machines on one physical processor. Typical usage scenarios for virtualization include hardware efficiency, low-cost platforms for programs that require outdated OS software, and affordable quarantining of software development or testing environments from production ones. Progent's virtualization technology engineers offer Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting, Windows Server Hyper-V Virtualization consulting, VMware vSphere and vCloud deployment, VMware NSX network virtualization design and integration, and Citrix XenServer virtual server assistance. Progent can configure virtual machines to maximize performance, reliability and manageability while at the same time lowering expenses; suggest and verify disaster recovery plans that reduce productivity loss in the event of a major failure; and deliver continuing maintenance, repair, and consulting assistance as virtualization technology evolves.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide remote or onsite access to a certified CCIE consultant to assist you to design, implement, manage and troubleshoot unified communications networks supported by Cisco Unified Communication products in a local, cloud-centric, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have extensive experience assisting companies of all sizes to create advanced collaboration ecosystems by providing services such as Cisco Unified Communications Manager (CUCM) and Cisco CallManager planning and deployment, IP voice and video phones and soft phones setup, and Cisco wireless IP phone deployment. Progent's consultants can help you with Cisco's extensive portfolio of Unified Communications applications like Cisco Jabber, WebEx Meeting Center, Unity Express, Cisco Unified Contact Center, and Unified Mobility.

Expert Wireless Engineering and Support
Progent's wireless solutions consultants have wide-ranging expertise in the integration and support of wireless information technology and can assist you to plan, deploy, administer and repair wireless solutions that are compliant, resilient, expandable, easy to administer and use, ready to handle your critical workloads, and transparently incorporated into hybrid cloud networks. Online and onsite Consulting services provided by Progent span a variety of wireless solutions such as smartphone management, Wi-Fi network planning and installation, Wi-Fi site surveys, wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

SharePoint Server Help
Progent's Microsoft-authorized Microsoft SharePoint Server 2010 developers and SharePoint Server 2007 consultants can assist you to evaluate the economic case for implementing the latest release of SharePoint Portal Server, advise you on the most appropriate edition of Microsoft SharePoint Server for your application, offer setup and integration expertise, help you to install MS SQL Server as a supporting database, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to work with Microsoft SharePoint, develop a company-wide security strategy that incorporates portal technology, and deliver maintenance and Help Desk support.

Progent's Consulting and Development Support for SQL Server 2014
SQL Server 2014 includes major enhancements in critical areas such as performance, uptime, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft Gold-certified SQL Server 2014 consultants can deliver efficient remote and on-premises consulting services such as system design, deployment, administration, troubleshooting, and application development expertise to enable organizations of all sizes to achieve fast return from their SQL Server 2014 investment. If you are currently running Microsoft SQL Server 2014, Progent can assist you to perform an efficient migration to SQL Server 2016.

Desktop and Mobile Device Unified Administration Support
Progent offers Configuration Manager 2016 cloud integration, Microsoft System Center Configuration Manager (SCCM 2012) design and installation and Intune integration help to consolidate and simplify the administration of your PCs along with your web-facing tablets and smartphones. Progent can assist you to migrate smoothly to Configuration Manager 2016 from an older device management platform or assist you to modify your existing SCCM 2016 environment to support your evolving IT requirements.

Get in Touch with a Progent Computer Consultant
To learn how to access a Progent computer consultant for remote or on-premises help in , call 1-800-993-9400 or visit Remote Computer Support.














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