Affordable Network Help from Microsoft Certified Consultants for Businesses in Nashville, TN
By offering world-class know-how when you require it, making available in-depth expertise for critical applications, providing innovative services like virtual server hosting, invoicing solely for help delivered, and charging no sign-up or retainer fees for standard services, Progent helps your company to increase the business value of your It network and minimize support costs. Progent recognizes that information system protection, dependability, and efficiency are as critical to small businesses as to major corporations but that smaller companies lack the economy of scale to invest aggressively in computer technology and internal service staffs. Progent's fundamental value proposition is that no network support organization can equal Progent's capability to deliver the IT support expertise your business requires whenever you require it and at prices you can justify.

For larger companies, Progent offers co-sourcing and project management services to add to the subject matter expertise of your in-house network service personnel. This can save money and minimize technical risks for major projects like software programming, disaster recover/business continuity planning and testing, security evaluations, merging datacenters, or software migrations and upgrades.

Progent can in addition provide access to certified consultants to help your company to plan and implement a sensible cloud strategy.

Main Products and Technologies Serviced by Progent for Nashville, Tennessee Businesses
As a Microsoft Certified Gold Partner consulting firm with a large team of Cisco qualified CCIE network experts and Apple Computer certified engineers, Progent offers emergency troubleshooting and low-cost online consulting to Nashville, TN small businesses for a broad array of information technologies including:

Support Delivery Options for Nashville, Tennessee Businesses
Progent offers a variety of alternatives for providing small and midsize companies with affordable IT services for technical support, consulting, hosting, and network administration. Progent's paradigm for providing computer support services is built on the Call Center operational structure familiar to larger IT groups. Progent's Helpdesk Support Model promotes fast response, thorough service records, reliable follow-up, and tight expense monitoring across an array of IT service delivery alternatives that include online repairs, in-person help, high-end consulting, as well as server hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) provides emergency and routine remote service for Microsoft Windows, Linux, Apple OS X, and Cisco-powered systems in the U.S. and worldwide. Progent's seasoned support professionals can help clients to troubleshoot and fix hardware and software issues without the cost or delay of travel for onsite support visits. The background of Progent's IT consultants makes it possible to handle the majority of IT issues rapidly. For the most complex problems, Progent's depth of expertise makes it possible to escalate support calls to advanced subject matter experts. Progent offers a streamlined, web-based registration procedure for new customers to accommodate emergency situations and Progent charges by the minute with no startup fees or minimums, so you are invoiced only for the support you receive. Experts you can access remotely include Cisco-qualified CCIE network engineers, Microsoft-certified MCSE consultants, and GIAC-certified security engineers. Find out additional information concerning Progent's online network troubleshooting services.

  • Onsite Support
    Progent offers on-site computer support for registered customers in major metropolitan areas in the United States. Progent's onsite service technicians can operate in tandem with Progent's online service experts to give small and midsize companies the optimal solution: onsite support professionals when you require them as well as the remote expertise of Progent's seasoned staff of IT consultants, security specialists, and business software programmers. The wait time for on-site support calls is usually under 24 hours. Progent requires no start-up or retainer charge for registering as a Progent customer for on-premises support. Find out more details concerning how to sign up for Progent's in-person network support services.

  • Help Desk
    Progent's Help Desk Services are designed for all businesses and local governments who need fast and reliable support from a professional Contact Center with efficient telephone assistance, remote troubleshooting tools, and enough technical depth for full escalation. Since small and midsize companies usually are constrained by limited information technology funds and can spare little management attention for handling IT support, Progent's Help Desk Call Center Services could be the most efficient option to ensure that small business computer systems are always productive. Read more details about Progent's Help Desk Call Center outsourcing services.

  • Consulting Expertise
    Progent provides small and midsize companies budget-friendly availability of enterprise-class IT professionals who can deliver assistance with vital products and technologies such as Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network infrastructure, network protection engineering, fault tolerant network engineering, server virtualization strategies, plus configuration, customization and training for business software such as financials, ERP, management reporting, CRM, and productivity software. Progent can provide assistance with one-time projects such as site moves and major system migrations, longer term initiatives like business information software development and customization, database software development and DBA support, and web design, on-going services such as System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for IT infrastructure monitoring and network administration, or urgent services like disaster recovery and virus removal.

  • Application Hosting
    Progent offers hosting for key business applications such as Exchange Server and Microsoft SQL to provide small businesses with greater levels of availability, protection, and recoverability than is possible with the class of in-house data center that is realistically affordable for most small and midsize companies. Since Progent utilizes the same data centers that support the equipment of some of the planet's largest IT organizations, Progent can eliminate the expense of building and managing the infrastructure required for enterprise-class cooling, electrical backup, and uninterruptible Internet connectivity. For hosted application servers, Progent can also see to it that patches and revisions remain updated, protection and efficiency is constantly monitored, and systems are consistently backed up and ready for full and prompt restoration. Learn more concerning Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides complete hosting services for all of a small or midsize company's servers in an environment that not only provides the top degree of availability and extensibility but that is also simple for customers to migrate to a different support firm or to move in-house if your business situation calls for it. Progent's Private Cloud hosting service is structured around proven virtual server techniques that permit companies with multi-vendor networks to save dramatically on the expense of hardware, system maintenance, and network administration while getting enterprise-class dependability and an unparalleled level of vendor options. Unlike conventional Software as a Service hosting models, Progent's Private Cloud Hosting covers all server-based software in one centrally managed service, can handle the mixed- OS and loosely standardized networks typical of smaller businesses, and keeps control of the licenses in the client's possession so that migrating to a different virtualized host is quick, reliable, and affordable. This eliminates becoming a prisoner of a single hosting service while still offering all the cost savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Support
    Progent can provide expert remote consulting support to help businesses of all sizes connect their IT infrastructure with popular public clouds such as Azure and Amazon AWS. Progent can assist you to plan and administer cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid topologies that seamlessly combine on-premises IT assets along with cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a range of public cloud integration services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of experience providing advanced consulting services remotely, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.

Why Progent Is the Smart Choice for Nashville, Tennessee Businesses
Progent's staff size, scope of information technology skill, and familiarity with corporate IT consulting allow small and midsize companies to sidestep the problems related to over reliance on small support organizations or individual engineers.

Working with Progent's Experts enables your company to:

  • Avoid Over Dependence on Individual Consultants
    For IT support, smaller businesses sometimes rely excessively on independent engineers. Though freelance service engineers have lower overhead than more substantial IT service organizations and can typically bill apparently smaller rates, individuals are frequently spread too thin to respond quickly to critical situations. If a freelance engineer is busy with another customer, ill, on travelling, or in class, the lack of backup staff may force your company to wait for help during a crisis. As your small business grows, system downtime or difficulties with line-of-business applications become more expensive. The money you believed you were saving on a freelancer can disappear fast because of lost productivity. In addition, when independent engineers encounter new technologies, the unavailability of a large engineering group to fall back on for advice requires them to learn on the job while your business ends up footing the costs for their continuing education.

  • Gain Access to Certified Professionals in Advanced Network Solutions
    Many smaller support organizations or independent engineers specializing in small business IT consulting may excel at providing connect-the-dots solutions but lack the seasoning to deal cost-effectively with complicated network configurations with mixed platforms, numerous offices, VoIP implementations, remote workforces, interconnected financial and operational software, data-driven web sites, and custom business software. Progent's experience with worldwide enterprises and Progent's extensive staff of experts can be valuable to your company because big-company networks are by nature complicated, support issues require in-depth understanding of in many technical disciplines, and achieving an acceptable degree of robustness, reliability, and security requires industry-proven best practices.

  • Create a Firm Basis for Seamless Growth
    Small companies often begin with an IT system cobbled together on a shoestring budget. Without a solid basis, a series of ad hoc repairs commonly get tossed on top of a marginal foundation. As a company grows, reliability and expandability issues can obstruct the success of the organization. These networks need proper evaluation, intelligent business analysis, and in-depth experience to upgrade to a network infrastructure that can provide the reliable basis to meet current business needs and support future growth.

  • Work with Solution Finders, Not Resellers
    Small companies need guidance and insight to work through an ever more complicated maze of IT options offered for enabling growth and enhancing productivity. Businesses do not need an IT consultant or service organization that tries to sell them a product. Progent avoids conflicts of interest by not selling any products. Progent provides consulting and services only. This permits Progent to match consulting support services with the genuine interests of clients. Combining network support and product selling can lead to a conflict where the recommended solution is based on a predetermined vendor rather than being based on the true needs of a customer.

How to Contact Progent
If your Nashville, Tennessee business wants to get in touch with Progent for IT outsourcing, consulting, or tech support services, phone 800-993-9400 or see Contact Progent.

Fast Online Technical Support
For immediate remote assistance, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

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