Computer Support for Small Companies Outsourcing Packages Datasheets and Outsourcing White Paper
Progent’s IT outsourcing packages offer economical computer consulting for small businesses. Whether it involves designing network architecture, creating an internal Help Desk or using an outside one, deploying a new email system, monitoring your network, or building an on-line business solution, outsourcing your IT technical services can reduce costs and minimize risks, allowing IT service budgets to grow in a more moderate and manageable fashion than is possible by assembling a large, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and highly available system foundation for your critical business software based on Microsoft Windows such as Office XP, Office 2003, and Office 2000.
Progent offers network services for medium size businesses with 50 to 250 network users. The medium size company or office has traditionally been an overlooked segment of the market for IT support services. The overhead and support delivery models of large outside service firms make them too costly for the typical mid-size company or small medium business (SMB), which commonly has a minimal information technology budget with which to maintain an information network whose advanced technology and sophistication are often similar to the networks of far larger enterprises. Progent's service delivery model, which takes great advantage of remote service, virtual network infrastructure and 24x7 network monitoring, dramatically reduces the network support expenses of a small-medium business while providing the mid-size organization with enterprise-level support from certified, world-class experts knowledgeable in a broad range of small business technologies. If your medium size company or small business is looking for levels of IT support appropriate by a medium size office without budgeting big-company costs, contact Progent.
SQL Server 2005 offers indispensable, familiar tools to IT professionals as well as to information workers, reducing the difficulty of designing, deploying, managing, and using enterprise data and analytical programs on platforms ranging from handheld devices to corporate information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and wide knowledge in designing and deploying data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Progent's Microsoft-certified support staff offers network troubleshooting and IT consulting services for Microsoft Operations Manager and for the growing family of Application Management Packs that bring the power of MOM to a wide array of vital applications. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to give small information systems ultra-high availability, protection and performance. Progent can help you take full advantage of MOM by providing requirements analysis, installation, setup, customization, technical support, Help Desk outsourcing, security planning, and management. With over five years of experience working with the NetIQ platform upon which MOM is based, Progent's IT consulting professionals can offer small businesses enterprise-class support for MOM.
Microsoft Dynamics Great Plains can help you expand and manage your business better by offering easy availability of strategic data and a rapid return on investment. Microsoft Dynamics GP offers major business benefits such as its ability to extend the reach of your company, handle your financials, computerize financial processes, unify procedures across your business, improve inventory control, enhance order accuracy, expand sales and shorten turnaround time, and maximize free cash flow. Progent can help you configure and manage a reliable, secure server and network infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP consultants to make sure you reap all the benefits of your Microsoft Great Plains accounting.
Progent's pricing model is to charge for phone support and on-site help by the minute. As a result, you owe exclusively for delivered services. Progent does not demand a higher rate for off-hours or urgent service, and within California or in areas where Progent offers in-person support, Progent does not charge for travel time except for emergency support where on-site time is less than 4 hours. Also, Progent applies no initialization charge and asks no monthly commitment. Many support organizations impose large minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with large invoices for fast solutions so you will not be tempted to allow simple problems to fester.
Progent's certified security staff can help you secure your Mac network through professional services such as performing security tests, recovery from virus and worm penetrations, setting up firewalls, integrating safe off-site and mobile access, installing monitoring software for defense against viruses, spam, and directory harvest attacks, and developing a company-wide security plan adapted for the specific goals of your business information system.
Progent's E-Mail Guard is based on Postini's managed services, which utilize proprietary pass-through technology rather than the store-and-forward technique for blocking spamming, e-mail viruses, Directory Harvesting Attacks, and Denial of Service Attacks. Under Postini's system, email bound for your email server is processed in real-time at Postini's protected Email Processing Center. Postini’s Connection Manager technology uses intelligent rules analysis to identify behavior patterns associated with DHA attacks and immediately filters Directory Harvest Attack messages. Postini's Content Filter then separates spam and viruses from acceptable e-mail via a memory-resident process that takes mere milliseconds.
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Exchange Server 2003 migration strategy that avoids productivity downtime, reduces ongoing support requirements, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-site upgrades, Progent has the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and design offerings include expertise with the integration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business goals.
Progent’s Microsoft certified consultants can offer small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the speedy creation of advanced business programs that offer your business a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. In addition to offering consulting, maintenance and troubleshooting services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information system. Progent can also help you migrate from older versions of SQL Server to SQL Server 2005.
