Consulting and Technical Support Services for Research In Motion BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry wireless smartphones from Research in Motion are one of the most popular solutions for achieving anytime-anywhere connectivity to email, calendars, web-based applications, and other critical business data. As the sophistication of small business networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the standard for companies of all sizes, effective integration and support of RIM BlackBerry solutions has become more challenging. To handle areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small organizations frequently resort to outside support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can help small businesses to design, manage, and repair BlackBerry environments economically and efficiently, eliminating the need for an in-house BlackBerry solutions specialist and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient online service delivery capabilities, provides small companies an affordable solution for integrating BlackBerry products productively into their information system.

Progent's engineers can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined management utilities to enable you to monitor and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, develop custom mobile applications, and ensure that your network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be restored rapidly and thoroughly.

Technical Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for managing large collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated tool enables Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to send and receive messages that stay encrypted during wireless transit to provide maximum data protection. BES Server also streamlines a broad selection of vital administrative jobs ranging from BlackBerry deployment and upgrades to mobile security and high availability.

BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-certified consultants can show you how to utilize RIM BlackBerry Enterprise Server to perform basic jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Manage user and group configurations with BES Server's extensive selection of IT policies

Progent's BlackBerry-certified consultants can also assist you to utilize BlackBerry BES Server to perform important tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Configure and manage BES Server's fault-tolerant architecture based on virtual servers
  • Deploy BlackBerry smartphones wirelessly
  • Establish custom management roles
  • Monitor and analyze the integrity of your BlackBerry solution

Some Ways That Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry consulting services range from resolving synchronization issues to architecting wireless workforce solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their associated practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant has support skills in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and remove BlackBerry device clients on Exchange Server and Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange data flow, create, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports based on SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, troubleshoot, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and network needs analysis, system design, roll-out planning and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to create a mobile wireless system that meets your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to decide which management approach and physical components meet your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about alternatives for software editions, server hardware and storage, network topology, and application configuration.

To maximize network security, Progent's BlackBerry-certified consultant can help your company to select and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-qualified security specialists to perform company-wide security assessment and compliance validation and suggest improvements to support your BlackBerry solution.

Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Professional
If you wish to get in touch with Progent about professional help for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.
















© 2002- 2017 Progent Corporation. All rights reserved.