Consulting Support for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were at one time one of the most successful products for maintaining location-independent connectivity to email, scheduling, web applications, and other vital business data. Progent can provide New Orleans, Louisiana companies the services of BlackBerry-certified experts who can assist organizations to maintain existing BlackBerry deployments or transition efficiently to a more popular smartphone platform.

As the complexity of small business IT technology has expanded, and as the need for world-class protection, dependability, and recoverability has become the standard for organizations of any size, effective integration and maintenance of BlackBerry technology has become more challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small organizations often turn to external support professionals who specialize in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-qualified consultants who can help small businesses to design, administer, and repair BlackBerry solutions affordably and efficiently, doing away with the need for an internal BlackBerry technology expert and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient online support model, provides small companies an affordable alternative for integrating BlackBerry technology productively into their information system.

Progent's experts can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can track and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize mobile applications, and ensure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be restored quickly and safely.

Integration Services for BlackBerry Enterprise Server
RIM's high-end platform for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated software enables Exchange Server, IBM Lotus Domino, or Groupwise users to transmit and receive emails that are encrypted during wireless transit to provide optimum security. BlackBerry Enterprise Server also streamlines a wide variety of vital administrative jobs that span from BlackBerry configuration and upgrades to wireless security and high availability.

RIM BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-certified engineers can help you utilize RIM BlackBerry Enterprise Server to perform basic tasks like:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Upgrade BlackBerry device firmware remotely
  • Control user configurations with BES Server's vast library of policies

Progent's BlackBerry-qualified consultants can also help you to use BlackBerry Enterprise Server to implement important procedures not available with the entry-level BlackBerry BES Server Express. These procedures include:

  • Configure and support BES Server's high-availability architecture based on virtualization
  • Install BlackBerry smartphones remotely
  • Establish custom administration roles
  • Monitor and analyze the health of your BlackBerry system

Progent's Online BlackBerry-Certified Technical Support is Fast and Affordable
For businesses in New Orleans, Louisiana who need quick and economical access to a qualified RIM BlackBerry support professional, Progent offers efficient online help from a seasoned support team who have provided network solutions to organizations in each state in the country. (Refer to Progent's customer testimonials.)

Online consulting services eliminates travel expense and enables specialists to solve technical issues quickly, allowing you to minimize wasted productivity. Progent's BlackBerry specialists have earned certifications in the entire range of BlackBerry solutions and can provide expert help in fields such as resolving synchronization issues, setting up BlackBerry Enterprise Server (BES), and creating a protected, high-availability system architecture for BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist you to perform basic support functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters, modifying user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified service professionals can also help your company to troubleshoot a broad range of problems concerning synchronization, device recognition, messaging consistency, web access, mobile connectivity, Instant Messaging, PC software configuration, and Desktop Redirector.

As a top innovator in delivering countrywide online technical assistance for small company IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry technical support expenses low and, by dealing with issues promptly, optimizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can assist you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical procedures including troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone users, setting activation passwords, configuring over-the-air program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry-certified consultants can also help you to use management software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and assist your company to select and implement sensible security configurations.

Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Exchange Server.

Call or Email Progent for Help from a RIM BlackBerry-Qualified Specialist
To ask Progent about technical help for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.
















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