Remote Security Support Services and Compliance Testing for New Orleans Small Office Computer Networks
For fast assistance with data security issues, small businesses in New Orleans, LA, have access to world-class expertise online by contacting Progent's certified security professionals. Progent's online service consultants are ready on a 24x7 basis to offer fast and economical help with security issues that threaten the productivity of your IT network. Progent's security consultants are certified to provide help for systems powered by Microsoft, Linux, Apple Mac, Sun Solaris, and major derivatives of UNIX. Progent's broad range of services covers firewall configuration, email systems, secure system architecture, and data restoration. Progent's technical support staff has been awarded the world's top security certifications including Certified Information Systems Auditor (CISA) and ISSAP.
Progent offers online security expertise on a per-minute basis with no minimum minutes and no additional charges for setup or after hours service. By billing per minute and by providing top level help, Progent's pricing model keeps expenses low and eliminates scenarios where quick solutions entail major bills.
We've Been Hacked: What Are We Supposed to Do Now?
In case your network is now faced with a security crisis, refer to Progent's Urgent Online Computer Support to learn how to receive fast aid.
For companies who have prepared carefully for being hacked, the formal incident handling procedure outlined by GIAC is Progent's approved method of handling a serious security penetration.
Introduction to Progent's Security Support Services
Coordinating data security as well as planning for restoring vital data and functions after a security breach demands an on-going program that entails a variety of tools and procedures. Progent's certified security consultants can assist your organization at any level in your attempt to protect your information network, from security audits to designing a comprehensive security strategy. Some technologies covered by Progent's security consultants include Security Planning and Prevention, Data Recovery and Security Failure Analysis, and Outsourced Protection from Email-Based Threats.
Planning and Implementing Secure Networks
Every company ought to develop a thoroughly thought out security strategy that includes both proactive and responsive activity. The proactive strategy is a collection of steps that helps to reduce security holes. The post-attack strategy defines activities to help IT staff to evaluate the damage caused by an attack, remediate the damage, record the experience, and restore network activity as quickly as feasible. Progent can advise you how to design security into your business operations. Progent can install auditing software, create and build a secure IT infrastructure, and propose processes and policies that will enhance the safety of your network. Progent's security professionals are ready to help you to configure a firewall, design secure remote connectivity to e-mail and data, and install an effective VPN.
If your company is looking for an economical option for outsourcing your network security administration, Progent's 24x7 Network Support Services feature non-stop remote server tracking and fast resolution of emergencies.
Data Recovery and Failure Analysis
Progent offers skill in restoring networks and servers that have been compromised, are quarantined, or have ceased to function following a security attack. Progent can show you how to determine the losses resulting from the attack, return your company to ordinary functions, and retrieve information lost owing to the attack. Progent's certified specialists can also oversee a thorough forensic analysis by examining activity logs and utilizing a variety of proven assessment tools. Progent's experience with security issues minimizes your business disruption and allows Progent to propose efficient ways to avoid or contain new attacks.
Backup and Recovery Strategies Based on Microsoft DPM
System Center Data Protection Manager is a ground breaking data backup and restore solution centered around fast disk subsystems to increase reliability, performance, and ease of administration. Progent's certified Microsoft Data Protection Manager support professionals can help your company to create an effective disaster recovery strategy, design a cost-effective non-stop IT infrastructure, configure a Data Protection Manager-based backup and recovery system, thoroughly test your DPM system, educate your IT personnel or local consultants how to manage Microsoft Data Protection Manager, or handle extensive information technology outsourcing including off-site hosting of DPM servers in Progent's world-class data center facility. To learn more, see System Center Data Protection Manager Consulting Services.
Managed Spam Blocking
Progent has partnered with Postini to provide small companies E-Mail Guard, an outsourced service that intercepts spam and e-mail threats before they are able to breach your corporate firewall. Find out the details about E-Mail Guard Outsourced Spam and Virus Blocking.
Special Security Expertise Available from Progent
Progent's security consultants offer world-class support in key facets of IT security including:
Security Vulnerability Evaluation and Security Compliance Assessment
Progent offers experience with security evaluation software such as Microsoft Baseline Security Analyzer or LANguard for conducting a variety of comprehensive network scans to identify possible security gaps. Progent has broad experience with testing utilities and can help you to understand audit reports and respond efficiently. Progent's security engineers also can perform web software testing and can conduct expert assessments of enterprise-wide security to assess your organization's compliance with major industry security standards such as HIPPA, NIST, and ISO 17799. In addition, Progent can assess the strength of your wireless protection covering stationary wireless equipment plus portable devices. Find out more details concerning Progent's Vulnerability Evaluation and Security Compliance Assessment.
Support for Microsoft Internet Security and Acceleration (ISA) Server 2006 Microsoft Internet Security and Acceleration (ISA) Server 2006 provides policy-based security, improved performance, and simple management of complex networks by incorporating both a firewall and a Web acceleration mechanism coordinated with Microsoft's MS Windows Server platform. The ISA Server firewall delivers comprehensive data filtering, control of connectivity policy, and traffic direction. The Web cache enhances network performance by storing frequently requested Web data.
Progent's MS ISA Server consulting expertise gives small companies access to security professionals who know how to plan and implement a solution that meets your protection needs without restricting network productivity.
Cisco PIX Firewall and ASA Firewall Help
Progent can give you access to a Cisco CCIE engineer or Cisco Certified Network Professional (CCNP) to show you how to choose, deploy, and manage Cisco PIX Firewalls and ASA Firewalls. Find out additional details concerning Cisco PIX Firewall and ASA Firewall Expertise.
Cisco Security, Virtual Private Network (VPN) and Wireless Help
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can deliver world-class technical support for Cisco's entire family of security and Virtual Private Network (VPN) technologies including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, secure high-speed and integrated services routers, Aironet wireless access points, and Catalyst switches. Get more information concerning Cisco Protection, VPN and Aironet Wireless Help.
Additional Firewall and Virtual Private Network Technologies
As well as being expert in a broad range of security solutions from Microsoft and Cisco Systems, Progent offers small organizations top-level engineering services for products from other popular firewall and VPN suppliers including:
Unannounced Intrusion Checking Consulting
Stealth penetration checking is a vital method for allowing organizations to find out how exposed their IT systems are to serious attacks by testing how effectively network security policies and mechanisms hold up to authorized but unpublicized penetration efforts launched by veteran security engineers using advanced intrusion techniques. Find out more information about Progent's Penetration Testing Services.
CISM Security Support Services
Certified Information Security Manager defines the core skills and international benchmarks of performance that computer security professionals are expected to achieve. It offers executive management the confidence that consultants who have been awarded their CISM have the experience and skill to offer effective security administration and engineering support. Progent can offer a CISM expert to help your organization in key security areas such as information protection governance, risk assessment, data protection program management, and crisis handling support.
Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have been awarded CISSP certification through demonstrated experience, rigorous study, and formal testing. CISSP qualification recognizes mastery of an international standard for information security. ANSI has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Areas of expertise covered under CISSP include security management procedures, security design and models, access control methodology, software development security, business processes security, hardware security, cryptography, communications, network security, and disaster recovery planning.
ISSAP Engineering Services for Protected IT Architecture
Progent's ISSAP qualified security consultants are experts who have earned ISSAP status after thorough examination and substantial experience. field experience with network security architecture. ISSAP security experts have in-depth understanding of access control systems and methodologies, phone system and network security, cryptography, requirements analysis, BCP and DRP, and physical security integration. Progent's ISSAP-qualified security consultants can assist your company with all aspects of secure network architecture.
Certified Information Systems Auditor Support Services
The CISA accreditation is an important qualification that indicates expertise in information system security audit and control. Accredited by the American National Standards Institute, the CISA accreditation requires that candidates undergo an extensive test given by the ISACA international professional group. Progent offers the services of a CISA-qualified security consultant trained to assist businesses in the fields of information systems audit services, IT administration, network assets and infrastructure planned useful life, information technology support, safeguarding data resources, and business continuity preparedness.
GIAC (Global Information Assurance Certification) Consulting Expertise
Global Information Assurance Certification was established in 1999 to validate the skill of network security experts. GIAC's goal is to ensure that an accredited professional possesses the skills needed to provide support in vital categories of network, information, and program security. GIAC certifications are acknowledged by businesses and government organizations around the world including and the United States NSA. Progent can provide the expertise of GIAC certified professionals for any of the security disciplines addressed within GIAC accreditation topics including assessing networks, incident response, traffic analysis, and web-based services security.
Depend on Progent for Network Security Support
If your organization is situated in New Orleans or anywhere in Louisiana and you want computer security expertise, phone Progent at 800-993-9400 or email security-help@progent.com.
Progent believes that a well designed and executed network can be a crucial piece for accelerating any company's success, and we apply this philosophy in our corporate system environment. Progent has built a fault-tolerant virtual office infrastructure that allows our staff consultants and certified contractors to offer fast and effective support, collaborate easily on challenging jobs, and gain from professional and private growth by acting as part of an exciting business ethos of self motivation and freedom.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the fast creation of cutting-edge high-end programs that can give your company a critical competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft technology, assures you success in planning, installing and administering Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET environment.
Progent is among the most experienced IT support companies in Northern California for designing email systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small businesses receive all the advantages of Microsoft Exchange 2000 for typical situations such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
For organizations with a mix of Mac and Windows-powered computers, Microsoft has two products for running Windows-compatible programs on Mac systems: VirtualPC for Mac and Remote Desktop Connection Client for Mac. Progent's Apple-certified Mac consultants can show you how to configure Virtual PC for Mac or Remote Desktop Connection Client for Mac so you can operate Windows-based software on Macintosh computers.
Progent can assist your company to design and implement an efficient transition from a UNIX-powered IT environment to a network powered by MS Windows and suited for running Microsoft's familiar office productivity suites, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can help you guard your information and reduce productivity discontinuity by designing an efficient migration plan that preserves your current assets in UNIX application and technology. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of existing infrastructure, migration planning and testing, Microsoft Exchange migration expertise, data and application software transition, and processor and media migration and consolidation.
As the worldwide leader in IP networking, Cisco Systems provides the most complete range of solutions for allowing Internet Service Providers to deliver protected, flexible, value-added voice, video, and data services. Progent's Cisco-qualified IT professionals have extensive background addressing the special needs of Internet Service Providers by helping ISPs to design, deploy, and support high-availability, scalable connectivity solutions appropriate for shared public networks.
Progent's Microsoft and Cisco certified experts offer three service programs to help medium-size and large organizations create an efficient and successful internal Network Support Help Desk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, education of internal personnel, and documentation of processes. Progent's Software Selection and Deployment Services help companies sift through the numerous top level Help Desk software packages on the market and decide which products may be too expensive, lack key capabilities, or align badly with your organization's business goals. Progent also provides temporary staffing for businesses who want to augment their in-house Help Desk staff for occasional projects or to substitute for vacationing or incapacitated workers.
Microsoft Mac Office allows Mac users to run the world's most familiar business programs. Progent's Apple-certified Mac consultants can show you how to set up Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows platforms so that Macintosh users can take advantage of the new features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can provide service for networks that combine Mac with Microsoft Windows systems with complete resource sharing, or environments which carefully limit sharing between Mac and Windows systems.
Progent has created a comprehensive support reporting system that records and organizes complete documentation for all billed support activities. Unlike some independent consultants or small service organizations who offer minimal documentation or details of tasks performed, every service provided by Progent is tracked by full documentation. Every Progent staff member has use of the service reports sent by every consultant to each customer. The discipline of detailing and archiving support activity results in more efficient service and avoids a slew of common problems such as when a support client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Progent’s Microsoft-certified consultants offer small and medium sized businesses IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, groups and data. SharePoint Portal Server provides a central spot for your workers or clients to access, organize, distribute and manipulate useful data, files, and software and to interact with other people. It enables quicker and better decisions, more effective access across groups and more economical business processes. The primary goal of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of knowledge accessible inside and without an organization. Windows SharePoint Services connect workers, customers, teams and major tasks with the data they’ve developed in a way that makes data convenient to find, download and re-use.
Microsoft Systems Management Server 2003 provides extra capability for change and configuration management of Windows-based networks via SMS Feature Packs. Feature Packs lower the net operational costs of managing and deploying software by making it simpler to copy system images, manage mobile devices, and run management utilities. In addition to advising you about techniques to cut management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT tasks that cover areas that Feature Packs are designed to streamline. Progent's adoption and update services can lower spending and reduce business disruption as you transition to new operating systems and applications. Progent's wireless engineers can help you develop efficient processes and policies to manage PDAs and smart portable phones so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security strategy that incorporates policies, processes and IT products to keep your IT network protected.
Progent’s high availability interoffice connectivity and 24x7 system connection consultants can help small companies achieve fault tolerant Interoffice connectivity through redundant networks featuring transparent failover. Progent’s CCIE engineers can plan and implement ultra-reliable Inter-office connections based on fault tolerant EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over can provide economical non-stop interoffice connectivity.
Virtual Server Information Technology Management Tech Support
By using virtual server technology, companies are able to run multiple virtual machines on one actual server. Virtual server technology allows businesses to gain all the benefits of server segmentation, but without the expense that goes with purchasing additional server hardware. Other key server management technologies include network monitoring software, Windows Server Update Services, and remote system management cards. Progent's certified server management specialists can assist you in all aspects of server consolidation and management to allow your business to cut costs and save time.
