Enterprise-class Remote Consulting Expertise for BlackBerry Environments
BlackBerry Online Configuration HelpSafe and reliable connectivity from smartphones to email platforms like Exchange, Lotus, or Groupwise has become mandatory for businesses of any type who want to optimize competitiveness. RIM's BlackBerry devices and the BlackBerry Enterprise Server are among the premiere technologies for building and administering wireless communications. But, maintaining efficient BlackBerry systems is increasingly complex because of the sophisticated tools available to meet the requirement for enterprise-class security and fault tolerance. Progent's BlackBerry certified engineers are experienced at delivering remote consulting and support services for BlackBerry environments, reducing service expenses and resolving problems more quickly than is possible with traditional on-premises service providers.

Progent maintains a seasoned team of remote engineers qualified to support networks that incorporate technology from all popular vendors. (See industry certifications of Progent's engineers.) Progent's Cisco CCIE network engineers can help your company to resolve complex issues with your infrastructure. Progent's Apple certified support staff can help you to integrate Macs with your mobile connectivity environment and can provide expertise with iPhone integration and management. Progent's Linux engineers can provide help for managing application servers based on various distributions of Linux including RedHat, SUSE, Debian GNU/Linux, CentOS, Ubuntu, Mandriva Linux, PCLlinuxOS Linux, fedora, and Gentoo. This breadth of expertise allows Progent to act as a convenient solution for all consulting consulting needed in mixed-vendor environments and avoids the blame game that small organization often confront when trying to find technical support.

Progent's IT security consultants have been awarded top security certifications including CISA and Certified Information Systems Security Professional (CISSP). Progent's enterprise-class security experts can help you make smart choices in selecting from the many options available with configuring BlackBerry Enterprise Server and can also create and validate a corporate-wide security environment that makes sense for your business. Progent's security services for small businesses include a pair of economical security vulnerability testing service packages that enable small businesses to receive a professional security assessment from a Progent security consultant to determine possible risks in the security profile you present on both sides of your firewall.

BlackBerry Enterprise Server (BES) Consulting Services
The BlackBerry BES Server gives companies a centralized and secure source for integrating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry clients to connect to Microsoft Exchange Server, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for collaborative programs like schedules, contact lists, tasks, IM, and specialized business software. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange Server, users carrying BlackBerry handsets have effortless connectivity with Exchange messages and to instant messaging-capable applications through Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-qualified engineers can show you how to design, install, and troubleshoot BlackBerry BES Server so that you improve the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and lower the expense of supporting a mobile workforce.

Professional BlackBerry Technical Support Services Available Online from Progent
Progent's certified RIM BlackBerry engineers are accessible by phone to provide prompt assistance to businesses in the New York region or anywhere in the state of New York. Progent's experienced remote technical support team has helped businesses resolve network problems and reduce support expenses in each state in the U.S. and built a large following of satisfied customers. (See Progent's client testimonials.)

Progent offers remote help for a wide selection of technologies related to BlackBerry products including wireless synchronization, configuration with Exchange Server, setting up BlackBerry BES Server, and improving mobile security. Major RIM BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can assist your business to carry out common support functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's seasoned service professionals can also help you to troubleshoot a wide range of issues associated with synchronization, device detection, messaging consistency, web browsing, wireless connections, Instant Messaging, desktop software installation, and Desktop Redirector.

As a top innovator in delivering nationwide remote help for small business IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless support expenses low and, by handling issues promptly, maximizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as resolving enterprise activation problems, adding and deleting BlackBerry smartphone clients, activating passwords, configuring wireless program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also help you to use management tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can explain the function of IT policies in the BlackBerry BES environment and help you to define and install sensible security options.

Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Exchange.

Contact Progent for Support from a BlackBerry-Certified Consultant
If you wish to contact Progent about engineering help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.

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