New York, NY Metro Area Contact Information:

City Street Address Contact Information
Manhattan, NY 555 Madison Avenue
5th Floor
Manhattan, New York, 10022
Sales Phone: 646-727-4666

Link: Manhattan Network Support Services
Brooklyn, NY 300 Cadman Plaza West
One Pierrepont Plaza
12th Floor
Brooklyn, New York, 11201
Sales Phone: 929-299-0003

Link: Brooklyn Network Support Services
Queens, NY 118-35 Queens Blvd.
Forest Hills, New York, 11375
Sales Phone: 347-868-6668

Link: Queens Network Support Services

Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile smartphones were at one time one of the most popular solutions for maintaining mobile connectivity to email, calendars, web applications, and other critical business data. Progent offers New York City, New York businesses support from BlackBerry-certified consultants who can assist companies to manage their BlackBerry deployments or transition smoothly to a more popular smartphone solution.

As the sophistication of small company networks has increased, and as the need for world-class protection, dependability, and disaster recovery has grown to be the standard for businesses of any size, effective deployment and maintenance of BlackBerry technology has grown increasingly difficult. To handle areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small organizations frequently resort to external support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-qualified engineers who can help small businesses to design, manage, and repair BlackBerry-based environments economically and efficiently, doing away with the requirement for an in-house BlackBerry technology expert and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's efficient remote service delivery capabilities, provides small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their business information network.

Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to track and control BlackBerry smartphones across your business, recommend security policies that are right for your company, develop custom wireless applications, and ensure that your network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored quickly and safely.

BlackBerry Enterprise Server Consulting Services
The BlackBerry Enterprise Server (BES) gives companies a single and secure mechanism for incorporating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry BES Server enables wireless BlackBerry clients to access Exchange Server, Lotus, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to achieve data consistency for collaborative programs such a calendars, contact lists, to-do lists, notes, and custom business software. Thanks to BlackBerry Enterprise Server integration with Exchange, mobile workers carrying BlackBerry handsets have push-based connectivity with Exchange email as well as to IM-enabled applications through Microsoft Office Live Communications Server and Lync Server integration.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-certified consultants can assist you to design, deploy, and maintain BlackBerry BES Server so you can maximize the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and reduce the expense of maintaining mobile workers.

Expert RIM BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are accessible by phone to provide prompt technical help to companies in the New York City region or throughout the state of New York. Progent's experienced remote technical support team has helped businesses solve network problems and reduce support costs in each state in the country and established a large base of loyal customers. (See Progent's client testimonials.)

Progent can provide remote help for a wide array of issues related to BlackBerry software and devices including synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server, and strengthening mobile security. Important BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can help your company to perform basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's certified experts can also help your company to troubleshoot a broad range of problems concerning synchronization, device detection, email reconciliation, web browsing, mobile connections, IM, desktop software installation, and Desktop Redirector.

As a leader in delivering nationwide online consulting services for small business networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile support expenses at a minimum and, by solving problems promptly, maximizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can assist you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry device users, setting activation passwords, configuring over-the-air program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry consultants can also assist you to operate management tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help your company to define and implement appropriate security configurations.

Progent's certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, monitoring, and maintaining one or several BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry consultant has support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to install and remove BlackBerry device users on Exchange Server and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, apply permissions, set up the MDS and IM, deploy access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to help your company to design, install, test, repair, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology requirements analysis, system architecture, roll-out strategy and execution, performance tuning, design of a high-availability architecture, information backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to create a wireless system that fits within your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help your organization to decide which management model and hardware products match your requirements, and evaluate your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions concerning options for software versions, processors and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry-certified consultant can help your company to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to run company-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry environment.

Contact Progent for Help from a RIM BlackBerry-Certified Professional
To get in touch with Progent about professional help for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.
















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